Human-Computer Interaction最新文献

{"title":"Introduction to this special issue: the future of remote work: responses to the pandemic","authors":"G. Mark, Andrew L. Kun, S. Rintel, A. Sellen","doi":"10.1080/07370024.2022.2038170","DOIUrl":"https://doi.org/10.1080/07370024.2022.2038170","url":null,"abstract":"The coronavirus pandemic has significantly disrupted information work across the globe. Since March 2020 when the World Health Organization designated Covid-19 as a pandemic, workplaces across the globe have had to make swift changes for their employees to work remotely. The rapid and prolonged shift to remote work from home is producing transformational change that will undoubt-edly have long-term implications. The new reality of distributed information work simultaneously challenges and inspires us to revolutionize our work practices and technologies to support the sustainable and robust distribution of people, resources, and knowledge. organizations schools agile contexts office home. long-lasting. of around","PeriodicalId":56306,"journal":{"name":"Human-Computer Interaction","volume":"16 1","pages":"397 - 403"},"PeriodicalIF":5.3,"publicationDate":"2022-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91180461","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Commentary: human-centred AI: the new zeitgeist","authors":"Yvonne Rogers","doi":"10.1080/07370024.2021.1976643","DOIUrl":"https://doi.org/10.1080/07370024.2021.1976643","url":null,"abstract":"Hancock’s article on avoiding autonomous agent actions reads like a literary piece of work replete with esoteric phrasing and the odd bit of Latin thrown into the mix. It is cleverly crafted prose, with poignant metaphors warning us of a foreboding future of malfunctioning, dysfunctioning and failing autonomous machines that could wreak havoc in society and even destroy us if we don’t do something about them sharp. One of the most dramatic analogies is to cast autonomous systems like the evolution of a ring of volcanic islands rising from the ocean; abrupt and explosive rather than a slow gradual evolution. In contrast, we humans are viewed as taking the “littoral role of beaches and riparian shorelines,” receding as the volcanos spew forth. The oceanic imagery conjured up certainly does paint an apocalyptic future. I imagined hearing the soundtrack of War of the Worlds as I read it.","PeriodicalId":56306,"journal":{"name":"Human-Computer Interaction","volume":"201 1","pages":"254 - 255"},"PeriodicalIF":5.3,"publicationDate":"2022-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76996695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The social production of technological autonomy","authors":"V. Kaptelinin","doi":"10.1080/07370024.2021.1976641","DOIUrl":"https://doi.org/10.1080/07370024.2021.1976641","url":null,"abstract":"The discussion of potential dangers, brought about by intelligent machines, can be traced back at least to Wiener (1960). However, it has never been more needed than it is now. Current technological developments make these dangers increasingly concrete and real, and so the paper by Hancock (this volume) is particularly timely. By systematically presenting and analyzing some of the key issues, problems, and approaches in the current discourse on autonomous agents, the paper does a valuable job in further engaging the HCI research community in the discourse. A key strength of the paper, in my view, is that it is apparently designed to invite comments, disagreements, and alternative perspectives. In this commentary, I reflect on a central theme in Hancock’s analysis, namely, the emergence of agents’ own intentions as a (presumably inevitable) result of the ongoing progress in artificial intelligence (AI). This is one of the most fascinating issues in the entire field of AI. The theme has not only become an object of academic debates, but also made a massive impact on popular culture (as exemplified, for instance, by movies and TV series, such as Blade Runner or Westworld). The question at the heart of the issue is: How and why can an AI system be transformed from a piece of human-controlled technology with constrained autonomy (limited to deciding how to perform the task assigned to it) to a fully autonomous agent, acting on its own intentions? Current attempts to envision a future, in which fully autonomous AI systems become a reality, often gloss over the specific causes and mechanisms of such a transformation. In some cases, e.g., in “slave uprising” scenarios, is it implied that the transformation may happen because designers, when trying to create systems that are as similar to humans as possible, fall victims, often literally, to their own success. At the most basic level, the underlying assumption appears to be that increasingly more advanced cognitive capabilities of a technology – even if they are only used when acting on someone or something else’s intentions – eventually lead to the development of self-awareness, which, in turn, gives rise to full autonomy. Hancock outlines a particular perspective on how agents’ full autonomy can be expected to develop. According to this perspective, dubbed “isles of autonomy,” the path to full autonomy starts with the emergence of isolated technologies having constrained autonomy, such as autonomous vehicles or autopilots. Each of these isles, when young and unstable, is initially surrounded and supported by human attendants, who take care of them (similarly to taking care of “prematurely born neonates”). Over time, the isles grow and eventually merge into a fully autonomous system. This perspective, even if rather metaphorical, potentially provides useful guidance for thinking about autonomous agents. However, the perspective does not clarify why and how exactly a constrained autonomy transforms into a","PeriodicalId":56306,"journal":{"name":"Human-Computer Interaction","volume":"21 1","pages":"256 - 258"},"PeriodicalIF":5.3,"publicationDate":"2022-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74168447","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Human-Computer Interaction: 8th Iberoamerican Workshop, HCI-COLLAB 2022, Havana, Cuba, October 13–15, 2022, Revised Selected Papers","authors":"","doi":"10.1007/978-3-031-24709-5","DOIUrl":"https://doi.org/10.1007/978-3-031-24709-5","url":null,"abstract":"","PeriodicalId":56306,"journal":{"name":"Human-Computer Interaction","volume":"146 12","pages":""},"PeriodicalIF":5.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50987450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A “beyond being there” for VR meetings: envisioning the future of remote work","authors":"Joshua Mcveigh-Schultz, K. Isbister","doi":"10.1080/07370024.2021.1994860","DOIUrl":"https://doi.org/10.1080/07370024.2021.1994860","url":null,"abstract":"In the 21st century workplace, a great deal of social interaction occurs in meetings. However, research on meetings – and in particular workplace meetings – has long demonstrated the challenges involved in running meetings effectively (Geimer et al., 2015; Hackman & Morris, 1975; Kauffeld & Lehmann-Willenbrock, 2012; Kocsis et al., 2015; Lehmann-Willenbrock et al., 2013; LehmannWillenbrock & Kauffeld, 2010; Mroz et al., 2018; Steiner, 1972). Even prior to COVID-19, research identified the increasing role played by remote meeting technology and recognized virtual meetings as an important area of challenge and opportunity for organizations (Allison et al., 2015; Lindeblad et al., 2016). In 2020, surveys of CIOs suggested that the broad shifts to remote (or hybrid) work associated with COVID are likely to continue post-pandemic (Chavez-Dreyfuss, Chavez-Dreyfuss,). An important societal reason for supporting this shift is the need to reduce carbon footprint related to travel, toward the urgent goal of mitigating climate change. As greater demands are placed on remote work, research will need to meet these new challenges. HCI has a long track record of investigating workplace meetings as a site of intervention and has broadly demonstrated the role that technological mediation can play in supporting interpersonal communication among teams (Bergstrom & Karahalios, 2012, Bergstrom and Karahalios, 2007b; DiMicco et al., 2007, 2004; J. Kim & Shah, 2016; T. Kim et al., 2008; Leshed et al., 2009, 2007, 2010; Pentland et al., 2012; Tausczik & Pennebaker, 2013; Tennent & Jung, 2019). While face-to-face meetings have been shown to be superior to screen-mediated meetings along certain dimensions of proxemics and interpersonal awareness (Kraut et al., 2002), technologically mediated meetings have also been demonstrated to be more effective than face-to face-meetings in certain cases (Gudjohnsen, 2014; Hollan & Stornetta, 1992). Along these lines, Hollan and Stornetta have argued that electronic media are best positioned to support new kinds of communicative affordances rather than imitate “the mechanisms of face-to-face [interaction]” (Hollan & Stornetta, 1992). The rise of XR (VR, augmented reality, and mixed reality) has brought with it a new set of interactional parameters to explore in shaping social experience (Roth et al., 2019; Slater et al., 2010; Won et al., 2015; Yee & Bailenson, 2007). While social VR experiences currently lack the richness of facial expression cues that can be experienced with video conferencing, some anticipate this gap could be overcome by systems that leverage real-time facial recognition to drive avatar expressions in virtual reality (Cha et al., 2020; Schwartz et al., 2020). Investment in the area of facial recognition by VR industry players like Facebook Reality Labs and DecaGear suggests that commercial innovations may eventually support rich facial expression cues in VR meetings. Likewise, peripheral devices like physical keyb","PeriodicalId":56306,"journal":{"name":"Human-Computer Interaction","volume":"26 1","pages":"433 - 453"},"PeriodicalIF":5.3,"publicationDate":"2021-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77823360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Toward truly accessible MOOCs for persons with cognitive impairments: a field study","authors":"Pierre-Antoine Cinquin, P. Guitton, H. Sauzéon","doi":"10.1080/07370024.2021.2008250","DOIUrl":"https://doi.org/10.1080/07370024.2021.2008250","url":null,"abstract":"The Convention on the Rights of Persons with Disabilities (PWDs) is an essential framework provided to the signatory States for improving their social inclusion, particularly with regard to the promotion of equal access to education (UN, 2007). It promotes their full participation in education systems, enabling them to define their professional project and, ultimately, to make their own choices in all areas of their lives (Ryan & Deci, 2000). It is well recognized that education is a decisive factor in shaping life-course and employability. Yet across the world, PWDs experience significantly lower employment rates than persons without disabilities, and when they are employed, have fewer opportunities to grow and develop their careers within a company or to evolve professionally in the job market (Hästbacka et al., 2016). One of the reasons given by both PWDs and employers is that they still face barriers to access education, and therefore have fewer professional qualifications than the general population (WHO, 2011). These difficulties are even more significant for individuals with mental health difficulties or cognitive impairments (e.g., memory disorders, attention disorders) who experience the lowest employment rates (Thornicroft et al., 2010) and are most often employed in a segregated environment (Verdonschot et al., 2009). The overall objective of our work is to further increase the access to education for PWDs, notably those with cognitive impairments (regardless of medical conditions), through new e-learning systems, to contribute to their professional and social inclusion. We focused primarily on MOOC (Massive Open Online Courses) platforms, which are playing an increasingly important role in the academic and lifelong vocational training programs offered to the general population, and which are still growing strongly (Shah, 2019). Moreover, they are sufficiently flexible and adaptable to potentially ensure that content can be made accessible to as many learners as possible and that pedagogical approaches adapted to people with cognitive impairments can be used to support their learning.","PeriodicalId":56306,"journal":{"name":"Human-Computer Interaction","volume":"57 1","pages":"352 - 373"},"PeriodicalIF":5.3,"publicationDate":"2021-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86577334","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How does working from home during COVID-19 affect what managers do? Evidence from time-Use studies","authors":"Thomaz Teodorovicz, R. Sadun, Andrew L. Kun, Orit Shaer","doi":"10.1080/07370024.2021.1987908","DOIUrl":"https://doi.org/10.1080/07370024.2021.1987908","url":null,"abstract":"The advent of the COVID-19 pandemic has forced millions of workers to suddenly shift their activity out of their offices and into their homes: 5–15% of Americans worked from home before the pandemic, whereas 50% of the Americans who were employed pre-COVID reported working from home in April/2020 (Brynjolfsson et al., 2020). While the effects of this sudden and exogenous shift on workers’ behavior, as well as their productivity and wellbeing, are still largely unknown, organizations have already started to consider extending “working from home” (WFH) arrangements beyond the pandemic (Kelly, 2020). In this research we explore the effects of the forced WFH arrangement during the COVID-19 pandemic on managers. We assess how the sudden and widespread shift to working from home during the pandemic impacted how managers allocate time throughout their working day, and how the type and length of work activities they engage in. Managers are a particular type of “knowledge workers” – i.e. workers who typically focus on problem-solving and related cognitive tasks (Autor & Dorn, 2013). Unlike other knowledge workers whose tasks depend more on allocating one’s individual efforts and skills to conduct solo-tasks, such as writing reports or coding, the job of managers requires primarily coordinative tasks, including the supervision, evaluation, and deployment of the work of others (Drucker, 2012). We focus our study on managers for two main reasons. First, broadly, managerial work is a central enabler that allows organizations to expand and thrive in distinct markets (Chandler, 1990), and the importance of managerial occupations in the U.S. economy has grown significantly over past decades (Autor & Dorn, 2009, 2013). However, we do not yet have a detailed understanding of how a forced transition to WFH affects managers’ daily activities and the structure of their work. The need to understand these effects is made even more salient by the fact that the forced transition out of the office initiated by the pandemic will likely result in a more permanent shift toward WFH arrangements (Barrero, et al., 2021). Second, more specifically, WFH presents a challenge for team-work and social activities Lowy, (2020; Neeley, 2021), and managers are very likely to engage precisely in activities that rely on team-work and social interactions (Deming, 2017). Since coordination is such a central activity of what managers do and what organizations require, it is important to understand the extent to which a transition to WFH arrangements during the COVID-19 pandemic has affected this occupation. One method to characterize how managerial work has changed in a context of a sudden transition to WFH is to examine changes in where managers allocate their most valuable and scarce resource: their time (Mintzberg, 1990).","PeriodicalId":56306,"journal":{"name":"Human-Computer Interaction","volume":"9 17 1","pages":"532 - 557"},"PeriodicalIF":5.3,"publicationDate":"2021-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84244046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"“Can’t think of anything more to do”: Public displays of power, privilege, and surrender in social media disaster monologues","authors":"Melissa Bica, L. Palen, Jennifer D. Henderson, Jennifer Spinney, Joy Weinberg, E. Nielsen","doi":"10.1080/07370024.2021.1982390","DOIUrl":"https://doi.org/10.1080/07370024.2021.1982390","url":null,"abstract":"she","PeriodicalId":56306,"journal":{"name":"Human-Computer Interaction","volume":"464 1","pages":"300 - 321"},"PeriodicalIF":5.3,"publicationDate":"2021-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73961696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Remote work mindsets predict emotions and productivity in home office: A longitudinal study of knowledge workers during the Covid-19 pandemic","authors":"Lauren C. Howe, Jochen I. Menges","doi":"10.1080/07370024.2021.1987238","DOIUrl":"https://doi.org/10.1080/07370024.2021.1987238","url":null,"abstract":"Over the past decades, developments in information and communication technologies have enabled more and more employees to work from locations other than the office (Stiles & Smart, 2021; ter Hoeven & van Zoonen, 2015) in what has come to be interchangeably called remote work, telecommuting, or distributed work (Allen et al., 2015). This trend has attracted much scholarly attention, in particular the question of how remote work can be implemented in optimal ways for employees and organizations (Golden, 2009; Messenger & Gschwind, 2016; Shin et al., 2000). A new urgency was brought to the study of remote work when the COVID-19 pandemic prompted organizations across the world to shift their workforce unexpectedly and rapidly to home office (Hickman & Saad, 2020). In light of the crisis, many organizations have planned to increase the amount of remote work available to employees, including “tech giants” such as Twitter that announced employees can work remotely forever if they desire (British Broadcasting Corporation, 2020; Dwoskin, 2020). Accordingly, scholars and practitioners alike predict that in the aftermath of the global crisis, remote work will be part of the “new normal” (EY Belgium, 2020; DeArmas, 2020; Leonardi, Leonardi, 2021; Lueck, 2020), prompting a call for more research on factors that increase employee well-being and productivity when working in remote environments and using technology to work remotely (Dwivedi et al., 2020). An increase in remote work would strongly impact the careers of knowledge workers, given that knowledge-intensive jobs tend to be especially well-suited to remote work (Desilver, 2020). For example, computer and mathematical occupations have a high share of tasks that can be done from home, as do jobs in the information and communication industry (e.g., software developers and publishers can both complete an estimated 89% of their tasks at home) (Adams-Prassl et al., 2020). Many knowledge workers expect that remote work will increase in their industry in the future (Slack, 2020). Indeed, the shift toward remote work during the COVID-19 crisis was particularly pronounced among knowledge workers, with over one quarter of all knowledge workers in the U.S. (amounting to over 16 million people) estimated to have shifted to remote work in the first weeks after the pandemic was officially declared (Slack, 2020). Helping knowledge workers to transition effectively to remote work is thus an important goal in a future that involves increased remote work. In particular, how transitions to remote work affect productivity has long been a practical interest for organizations contemplating increased remote work (Karnowski & White, 2002). Productivity during remote work has also been a key theoretical interest for a variety of academic fields, including human-computer interaction (Olson & Olson, 2000), computer science and engineering (Ruth & Chaudhry, 2008; Turetken et al., 2011), information systems (Neufeld & Fang, 2005), m","PeriodicalId":56306,"journal":{"name":"Human-Computer Interaction","volume":"46 1","pages":"481 - 507"},"PeriodicalIF":5.3,"publicationDate":"2021-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87555687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Commentary: absent logic-based precision, Hancock’s desired avoidance is just wishful thinking","authors":"S. Bringsjord","doi":"10.1080/07370024.2021.1977130","DOIUrl":"https://doi.org/10.1080/07370024.2021.1977130","url":null,"abstract":"Without bringing to bear the precision that only formal logic can provide, seeking to avoid adverse behavior on the part of any type of artificial agent, however otherwise commendable, is simply proto-scientific wishful thinking. In particular, absent a formal definition specifically of “autonomous artificial computational agent,” the category of creature Hancock tries to place centrally before us, mere intuitive discussion in natural language, accompanied by intuitive diagrams (such as Hancock’s impressionistic Figure 2), however otherwise elegant, is, at least as I see matters, thoroughly otiose.","PeriodicalId":56306,"journal":{"name":"Human-Computer Interaction","volume":"2015 1","pages":"237 - 239"},"PeriodicalIF":5.3,"publicationDate":"2021-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86862377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}