South Asian Journal of Business Studies最新文献_第2页

National culture has an impact on antecedents of engagement. Or does it? 民族文化对交往的前提有影响。是吗?

South Asian Journal of Business Studies Pub Date : 2023-09-18 DOI: 10.1108/sajbs-08-2022-0280

Vindhya Weeratunga, Deborah Blackman, Fiona Buick, Anthony Cotton

{"title":"National culture has an impact on antecedents of engagement. Or does it?","authors":"Vindhya Weeratunga, Deborah Blackman, Fiona Buick, Anthony Cotton","doi":"10.1108/sajbs-08-2022-0280","DOIUrl":"https://doi.org/10.1108/sajbs-08-2022-0280","url":null,"abstract":"Purpose The purpose of this paper is to improve the understanding of the applicability of employee engagement theories in a South Asian country, Sri Lanka, and determine whether engagement theories are universally applicable beyond the Western countries in which they have been developed and tested. Design/methodology/approach A heterogeneous sample of 451 private-sector employees in Sri Lanka was used. A mixed-method design was adopted; quantitative findings were compared with previous studies conducted in Western countries, and qualitative findings enabled a more nuanced understanding of employee engagement in the Sri Lankan context. Findings Despite cultural differences between Sri Lanka and Western countries, the antecedents of engagement did not manifest differently in a consistent way. Combined results suggest that the different manifestations of engagement in Sri Lanka cannot be attributed solely to cultural variance. Research limitations/implications The authors used cross-sectional data and tested only four antecedents of engagement. Practical implications This study highlights the importance of multinational organisations' awareness of how employee engagement manifests across different contexts and going beyond cultural adaptation when developing context-specific engagement strategies. Originality/value This is among the first studies on an Asian country to examine whether cultural differences impact the antecedents of engagement to empirically test Kahn's (1990) theory of engagement and the motivational process of the job demands-resources theory in a single study and to use a heterogeneous sample and mixed-methods design. The authors challenge the centrality of national culture as a determinant of employee engagement and highlight the importance of considering other contextual factors when examining employee engagement in different countries.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135109371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

COVID-adjusted HR practices and employees' stress across continents: testing a moderated mediation model 新冠疫情调整后的人力资源实践与各大洲员工的压力：测试一个适度的调解模型

IF 2.4

South Asian Journal of Business Studies Pub Date : 2023-08-03 DOI: 10.1108/sajbs-06-2022-0214

S. Kundu, Purnima Chahar, Prerna Tuteja

引用次数: 0

How does emotional intelligence influence self-efficacy among customer service representatives in Pakistan? Mediatory effects of emotional labour 情绪智力如何影响巴基斯坦客服代表的自我效能感?情绪劳动的中介作用

IF 2.4

South Asian Journal of Business Studies Pub Date : 2023-07-11 DOI: 10.1108/sajbs-07-2021-0285

Mukaram Khan, Rimsha Ashfaq Butt, Saba Nawab, S. Zubair

{"title":"How does emotional intelligence influence self-efficacy among customer service representatives in Pakistan? Mediatory effects of emotional labour","authors":"Mukaram Khan, Rimsha Ashfaq Butt, Saba Nawab, S. Zubair","doi":"10.1108/sajbs-07-2021-0285","DOIUrl":"https://doi.org/10.1108/sajbs-07-2021-0285","url":null,"abstract":"PurposeThis study intends to explore the influence of emotional intelligence on employee self-efficacy in Pakistan's telecom industry. Besides, it explores the mediating effect of emotional labor (surface acting and deep acting) between them. This study also tests the relationship between emotional labor (surface acting and deep acting) and self-efficacy in the customer care of Pakistan's telecom division.Design/methodology/approachThe study leads forward with a positivist approach to obtain data in two different waves as a time lag study from the big five telecom companies operating in Pakistan. The data was collected from 270 employees working in Customer Services in the Telecom sector.FindingsThe results reveal that there exists a positive relationship between emotional intelligence and self-efficacy in customer care employees in Pakistan's telecommunication division sector. Moreover, emotional labor (deep acting) partially mediates the relationship between emotional intelligence and self-efficacy, and surface acting could not mediate the relationship among the employees of customer care in Pakistan's telecom division.Originality/valueManagement of emotions at the workplace has been an immensely vital area in managing the performance of employees, especially in customer-centric jobs, where dealing with customers is the prime focus and achieving customer satisfaction is the utmost outcome. There is limited evidence of the relationship between emotional intelligence and self-efficacy specifically in the customer care of the Telecom sector.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":" ","pages":""},"PeriodicalIF":2.4,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49177605","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Knowledge management through information and communication technology investments: the story of Indian family firms 通过信息和通信技术投资进行知识管理：印度家族企业的故事

IF 2.4

South Asian Journal of Business Studies Pub Date : 2023-05-08 DOI: 10.1108/sajbs-12-2021-0456

Arindam Mondal, A. Chakrabarti

{"title":"Knowledge management through information and communication technology investments: the story of Indian family firms","authors":"Arindam Mondal, A. Chakrabarti","doi":"10.1108/sajbs-12-2021-0456","DOIUrl":"https://doi.org/10.1108/sajbs-12-2021-0456","url":null,"abstract":"PurposeInformation and communication technologies (ICT) are indispensable tools for Knowledge Management (KM) practices in today’s knowledge-intensive and globally interconnected marketplace. This paper seeks to investigate the impact of family ownership on ICT investments in an emerging economy (EE) context.Design/methodology/approachThis empirical paper uses data from 300 large Indian listed firms with 2,650 observations in the period 2008–2017, to test its hypothesis.FindingsThe results indicate that family firms are not favourably inclined towards ICT investments for formalizing their KM practices. However, under certain contexts, such as higher foreign institutional ownership or business group affiliation, they are more willing to invest in ICT resources.Practical implicationsThis study establishes a nuanced understanding of how family firms approach ICT investments and KM practices. This research can help family owners/managers to commit sufficient resources on ICT projects.Originality/valueLiterature on KM has largely emanated from developed countries. This is one of the first papers from an EE context that studies the impact of family ownership on ICT investments and subsequent KM practices. In this way, this paper offers specific insights into the context of Indian family firms and offers some interesting findings that can contribute to the literature, policy and practice.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":" ","pages":""},"PeriodicalIF":2.4,"publicationDate":"2023-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46556105","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Responses of investors to earnings announcement: does the type of ownership holdings in banks matter? 投资者对收益公告的反应:银行持股类型重要吗?

IF 2.4

South Asian Journal of Business Studies Pub Date : 2023-05-01 DOI: 10.1108/sajbs-11-2022-0369

Akila Anantha Krishnan, A. Sengupta

{"title":"Responses of investors to earnings announcement: does the type of ownership holdings in banks matter?","authors":"Akila Anantha Krishnan, A. Sengupta","doi":"10.1108/sajbs-11-2022-0369","DOIUrl":"https://doi.org/10.1108/sajbs-11-2022-0369","url":null,"abstract":"PurposeThis study examines the influence of the ownership structure of banks on investors' behavior by dissecting the investors' response to news regarding performance indicators in private and government-owned banks.Design/methodology/approachThe event study methodology is used for the analysis. The data for 35 banks (out of 38), listed on the National Stock Exchange (NSE) for a duration of 230 months (January 2001 to February 2020) is collected. A set of cross-sectional regression analyses is done to identify variables influencing the returns under differential circumstances.FindingsPrivate banks seem to display a sharper response to negative changes in earnings, while government-owned banks show a more robust reaction to a positive change. The contrast is seen in the variables, having a bearing on the abnormal returns After controlling for a set of factors, the regression analysis shows the ownership structure may not matter on abnormal returns (on event day), the factors such as a change in quarterly earnings, firm-size and three-year average-sales growth influence the positive and negative changes in abnormal returns of government banks, and predictability for private banks is found to be poor regarding selected indicators.Originality/valueThe study evaluates the role of ownership structure on the heterogeneity in investors' responses to the financial performance of banks, thereby assisting in designing strategies to ensure the optimal outcome around the quarterly earnings announcements.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":" ","pages":""},"PeriodicalIF":2.4,"publicationDate":"2023-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44057136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Transformational leadership and career success: a moderated mediation model of proactive career behavior and role ambiguity 变革型领导与职业成功:主动职业行为与角色模糊的中介模型

IF 2.4

South Asian Journal of Business Studies Pub Date : 2023-03-28 DOI: 10.1108/sajbs-12-2021-0432

Swati Agrawal, Sajeet Pradhan

{"title":"Transformational leadership and career success: a moderated mediation model of proactive career behavior and role ambiguity","authors":"Swati Agrawal, Sajeet Pradhan","doi":"10.1108/sajbs-12-2021-0432","DOIUrl":"https://doi.org/10.1108/sajbs-12-2021-0432","url":null,"abstract":"PurposeThis study examines the mediating and moderating role of proactive career behavior (PCB) and role ambiguity (RA) in the relationship between transformational leadership and subjective career success (SCS).Design/methodology/approachThis study is a moderated mediation model with a sample size of 408 employees as respondents working in seven different organizations in the hospitality industry in the northern region of India. For the analysis of data, SmartPLS is used, and moderated mediation is done by Hayes Process Macro.FindingsThe results report that PCB mediates the relationship between transformational leadership and SCS. Also, it has been found that RA will moderate this relationship.Practical implicationsThe result of the study on SCS will be beneficial for organizations facing high attrition. Also, the paper brings forth the importance of transformational leadership and the impact of RA on employees' career success. Leaders and seniors in an organization need to focus on reducing RA.Originality/valueThis study is unique since the relationship between transformational leadership and SCS has been examined in the hospitality industry. In addition, perhaps RA as a moderator influencing PCB and career success has been studied for the first time.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":" ","pages":""},"PeriodicalIF":2.4,"publicationDate":"2023-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43044801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Dynamic modeling of marginal expected shortfall under economic sensitivity: empirical evidence from Pakistan 经济敏感性下边际预期缺口的动态建模:来自巴基斯坦的经验证据

IF 2.4

South Asian Journal of Business Studies Pub Date : 2023-02-13 DOI: 10.1108/sajbs-11-2021-0406

H. Hanif

{"title":"Dynamic modeling of marginal expected shortfall under economic sensitivity: empirical evidence from Pakistan","authors":"H. Hanif","doi":"10.1108/sajbs-11-2021-0406","DOIUrl":"https://doi.org/10.1108/sajbs-11-2021-0406","url":null,"abstract":"PurposeSystemic risk is of concern for economic welfare as it can lower the credit supply to all the sectors within an economy. This study examines for the first time the complete hierarchy of variables that drive systemic risk during normal and crisis periods in Pakistan, a developing economy.Design/methodology/approachSecondary data of the bank, sector and country variables are used for the purpose of the analysis spanning from 2000 to 2020. Systemic risk is computed using marginal expected shortfall (MES). One-step and two-step system GMM is performed to estimate the impact of firm, sector and country-level variables on systemic risk.FindingsThe findings of the study highlight that sector-level variables are also highly significant in explaining the systemic risk dynamics along with bank and country-level variables. In addition, economic sensitivity influences the significance level of variables across crisis and post-crisis periods and modifies the direction of relationships in some instances.Research limitations/implicationsThe study examines the systemic risk of a developing economy, and findings may not be generalizable to developed economies.Practical implicationsThe outcome of the study provides a comprehensive framework for the central bank and other regulatory authorities that can be translated into timely policies to avoid systemic financial crisis.Social implicationsThe negative externalities generated by systemic risk also affect the general public. The study results can be used to avoid the systemic financial crisis and resultantly save the loss of the general public's hard-earned holdings.Originality/valueThe firm, sector and country-level variables are modeled for the first time to estimate systemic risk across different economic conditions in a developing economy, Pakistan. The study can also act as a reference for researchers in developed economies as well regarding the role of sector-level variables in explaining systemic risk.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":" ","pages":""},"PeriodicalIF":2.4,"publicationDate":"2023-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43997330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Are consumers willing to pay a premium for art-infused products? 消费者愿意为融入艺术的产品支付溢价吗？

IF 2.4

South Asian Journal of Business Studies Pub Date : 2023-02-08 DOI: 10.1108/sajbs-04-2022-0151

Mansi Gupta

引用次数: 0

Corporate governance and cost of equity: the moderating role of ownership concentration levels 公司治理与股权成本:股权集中度的调节作用

IF 2.4

South Asian Journal of Business Studies Pub Date : 2023-02-07 DOI: 10.1108/sajbs-01-2021-0019

M. A. Hashmi, Urooj Istaqlal, R. Brahmana

{"title":"Corporate governance and cost of equity: the moderating role of ownership concentration levels","authors":"M. A. Hashmi, Urooj Istaqlal, R. Brahmana","doi":"10.1108/sajbs-01-2021-0019","DOIUrl":"https://doi.org/10.1108/sajbs-01-2021-0019","url":null,"abstract":"PurposeThe study analyzes the influence of corporate governance and ownership concentration levels on the cost of equity. Further, the authors extend the literature by investigating the moderating effect of ownership concentration levels (i.e. at 5%, 10% and 20%) on the relationship between corporate governance and the cost of equity.Design/methodology/approachThe study applies several robust panel regression techniques to a sample of 114 active non-financial companies listed on the Pakistan Stock Exchange from 2011 to 2016. Corporate governance was measured through a unique index comprising 30 governance attributes. The cost of equity was measured through the capital asset pricing model. Further, the authors construct three variables for ownership concentration levels, i.e. at 5%, 10% and 20%. To address the endogeneity problem, the one-lagged variable model and GMM approaches were also applied.FindingsThe results indicate that better corporate governance reduces the cost of equity, while ownership concentration at high thresholds would increase the cost of equity. Further, the authors find that ownership concentration at the 20% threshold moderates the relationship between corporate governance and the cost of equity. Thus, the authors argue that firms can minimize the risk faced by shareholders by implementing substantive corporate governance mechanisms. In addition, effective corporate governance mechanisms at high ownership concentration levels are imperative for managing the cost of equity.Originality/valueThe study reports novel evidence that ownership concentration at a high threshold moderates the effect of corporate governance on the cost of equity.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":" ","pages":""},"PeriodicalIF":2.4,"publicationDate":"2023-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44621148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Developing the relationship between corporate cultural factors and employees' organizational commitment via self-efficacy 通过自我效能感研究企业文化因素与员工组织承诺的关系

IF 2.4

South Asian Journal of Business Studies Pub Date : 2023-02-06 DOI: 10.1108/sajbs-12-2021-0459

B. Soomro, Abdul Wahid Zehri, Sadia Anwar, N. Abdelwahed, Naimatullah Shah

{"title":"Developing the relationship between corporate cultural factors and employees' organizational commitment via self-efficacy","authors":"B. Soomro, Abdul Wahid Zehri, Sadia Anwar, N. Abdelwahed, Naimatullah Shah","doi":"10.1108/sajbs-12-2021-0459","DOIUrl":"https://doi.org/10.1108/sajbs-12-2021-0459","url":null,"abstract":"PurposeIn this study, the researchers explored the predictive powers of corporate cultural factors and self-efficacy on Pakistan's public sector bank employees' organizational commitment.Design/methodology/approachThe researchers designed a co-relational study based on cross-sectional data using a questionnaire to collect the data from the Pakistan public sector banks' managers, assistant managers and operational managers. Consequently, the researchers based this study's findings on the 270 valid responses to the questionnaire.FindingsThis study's findings reveal that, except for teamwork, together with self-efficacy, the corporate cultural factors comprising organizational communication, training and development and reward and recognition have positive and significant impacts on organizational commitment. More specifically, self-efficacy plays a mediating role in terms of the relationships between organizational commitment and organizational communication, training and development and reward and recognition.Practical implicationsFrom establishing the most relevant corporate cultural factors, the researchers consider that this study's findings are helpful to policymakers and organizations in developing organizational commitment among employees. More practically in the case of Pakistan's public sector banks, the employees can improve employees' performance by recognizing the significance of the corporate cultural factors on employees' organizational commitment. In addition, the researchers consider that this study's findings can improve managerial efficiency which, in turn, can lead to the organizations becoming more successful.Originality/valueIn the context of Pakistan's public sector banks, this study's findings provide empirical insights to the relationships between the corporate cultural factors and organizational commitment. In addition, the findings provide insights to the role played by self-efficacy in mediating these relationships.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":" ","pages":""},"PeriodicalIF":2.4,"publicationDate":"2023-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44937753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6