International Journal of Pharmaceutical and Healthcare Marketing最新文献

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Pricing information asymmetry in healthcare: stakeholder analysis and research insights 医疗保健中的定价信息不对称:利益相关者分析和研究见解
IF 1.2
International Journal of Pharmaceutical and Healthcare Marketing Pub Date : 2023-09-04 DOI: 10.1108/ijphm-01-2023-0010
Akanksha Mishra, N. Pandey
{"title":"Pricing information asymmetry in healthcare: stakeholder analysis and research insights","authors":"Akanksha Mishra, N. Pandey","doi":"10.1108/ijphm-01-2023-0010","DOIUrl":"https://doi.org/10.1108/ijphm-01-2023-0010","url":null,"abstract":"\u0000Purpose\u0000This study aims to map and analyze health-care pricing information research. This work highlights current gap in pricing information research in health care and proposes future research avenues to academia and industry professionals.\u0000\u0000\u0000Design/methodology/approach\u0000A bibliometric method was adopted to analyze extant literature on pricing information asymmetry. Semistructured interviews were conducted with key stakeholders in health care to triangulate the findings.\u0000\u0000\u0000Findings\u0000Pricing information is crucial for all stakeholders including health-care consumers, providers and regulators. The popular research areas were the rising health-care cost, cost-saving, outcome-based pricing, price based on service supply and demand, insurance and out-of-pocket spending. Cost–quality perceived linkages, cost–demand correlation in health-care service and cost–price interlinked drivers were the dominant themes in extant literature. The study highlighted that pricing information asymmetry pushed patients from weaker sections into a debt trap due to unplanned out-of-pocket health-care expenses. The study suggests areas of research to minimize this pricing information asymmetry.\u0000\u0000\u0000Practical implications\u0000The emerging themes in health pricing asymmetry will help key stakeholders to identify areas for improvement and take remedial actions in the health-care domain.\u0000\u0000\u0000Originality/value\u0000This study is a pioneering effort to summarize extant literature published in the health-care information pricing domain and analyze it from a bibliometric perspective. The study also triangulates the finding with primary data from key stakeholders and highlights emerging research areas.\u0000","PeriodicalId":51798,"journal":{"name":"International Journal of Pharmaceutical and Healthcare Marketing","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46646635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Readiness of lean sustainability in healthcare organizations 医疗保健组织精益可持续性的准备情况
IF 1.2
International Journal of Pharmaceutical and Healthcare Marketing Pub Date : 2023-08-31 DOI: 10.1108/ijphm-07-2022-0064
Albi Thomas, M. Suresh
{"title":"Readiness of lean sustainability in healthcare organizations","authors":"Albi Thomas, M. Suresh","doi":"10.1108/ijphm-07-2022-0064","DOIUrl":"https://doi.org/10.1108/ijphm-07-2022-0064","url":null,"abstract":"\u0000Purpose\u0000This paper aims to “identify,” “analyse” and “categorise” the readiness factors of lean sustainability in health-care organisation using total interpretive structural modelling (TISM).\u0000\u0000\u0000Design/methodology/approach\u0000To obtain the data, a closed-ended questionnaire was used in addition to a scheduled interview. To identify how the factors interact, the TISM approach was used, and the matriced’ impacts croise’s multiplication applique’e a UN classement (MICMAC) analysis was used to rank and categorise the lean sustainability readiness factors.\u0000\u0000\u0000Findings\u0000This study identified ten lean sustainability readiness factors for health-care organisation. The identified factors are resources utilization practice (F1), management commitment and leadership (F2), operational flexibility (F3), workforce engagement and time commitment (F4), sustainability motivational factors (F5), awareness of lean and sustainable practice (F6), hospital design (F7), energy efficiency practices in hospitals (F8), responsible autonomy (F9) and new system adoptability training (F10). The key/driving factors are identified in this study are operational flexibility, sustainability motivational factors, management commitment and leadership, new system adoptability training.\u0000\u0000\u0000Research limitations/implications\u0000The study focussed primarily on lean sustainability factors for the health-care sector.\u0000\u0000\u0000Practical implications\u0000This research will aid key stakeholders and academics in the better understanding the readiness factors that influence lean sustainability in health-care organisation. This study emphasises the factors that must be considered when applying lean sustainable practices in health care as a real-world application in a health-care organisation. These readiness factors for lean sustainability can be used by an organization to comprehend more about the concept and the components that contribute to health-care lean sustainability.\u0000\u0000\u0000Originality/value\u0000This study proposes the TISM technique for health care, which is a novel attempt in the subject of lean sustainability in this sector.\u0000","PeriodicalId":51798,"journal":{"name":"International Journal of Pharmaceutical and Healthcare Marketing","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45274347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Quality of medicines and public health in Latin America and the Caribbean (LAC): a review 拉丁美洲和加勒比的药品质量和公共卫生:审查
IF 1.2
International Journal of Pharmaceutical and Healthcare Marketing Pub Date : 2023-08-31 DOI: 10.1108/ijphm-07-2022-0061
D. Husaini, Florita Bolon, Natasha Smith, Rhondine Reynolds, Shenille Humes, Verlene Cayetano
{"title":"Quality of medicines and public health in Latin America and the Caribbean (LAC): a review","authors":"D. Husaini, Florita Bolon, Natasha Smith, Rhondine Reynolds, Shenille Humes, Verlene Cayetano","doi":"10.1108/ijphm-07-2022-0061","DOIUrl":"https://doi.org/10.1108/ijphm-07-2022-0061","url":null,"abstract":"\u0000Purpose\u0000Increased outsourcing and importation of drugs from different parts of the world to the Latin America and the Caribbean (LAC) region result in the proliferation of substandard and fake medicines, posing a threat to public health. The presence of substandard and fake medications in LAC regions is a source of public health concern and causes an economic burden to the governments in these regions. Whereas testing and detecting medication quality can easily be achieved in developed countries, the situation is different in developing countries such as LAC. This paper aims to examine the public health challenges faced by LAC regarding substandard, fake and counterfeit medicines and how the region can tackle these challenges.\u0000\u0000\u0000Design/methodology/approach\u0000Databases such as Scopus, PubMed, ScienceDirect, Embase, HINARI, EBSCOhost, Google Scholar, unpublished data, conference abstracts and papers from World Health Organization, Pan-American Health Organization and electronic newspapers were searched concerning medicine quality and in LAC.\u0000\u0000\u0000Findings\u0000Drug treatment improves the quality of life while decreasing morbidity and mortality among diseased populations. Absence of or inadequate testing laboratories, old and ineffective legislature, lack of enforcement or willpower and lack of effective surveillance are challenges in LAC for the proliferation of substandard and falsified medicines (SFMs).\u0000\u0000\u0000Research limitations/implications\u0000The most significant limitation of this study was the need for the reviewers to have used articles written in other languages besides English. The LAC region has a large population in non-English-speaking countries, and many articles are written using local languages. Hence, excluding those articles is a limitation worthy of note in this review. The articles accessed needed to provide adequate information on SFM markets and illegal pharmacies or hospitals but did not. Future reviews may focus on providing illegal substandard and falsified medicines markets in the region and how they can be minimized or eliminated.\u0000\u0000\u0000Originality/value\u0000This review highlights the challenges faced by LAC countries regarding substandard, fake and counterfeit medicines. The sources, prevalence and consequences of substandard and falsified drugs were identified to suggest the measures needed to curb the infiltration of low-quality medicines in LAC.\u0000","PeriodicalId":51798,"journal":{"name":"International Journal of Pharmaceutical and Healthcare Marketing","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48523755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Into the Shark tank: an exploratory analysis of pharmapreneurial motivation and intention in Jordan 进入创智库:约旦制药创业动机和意图的探索性分析
IF 1.2
International Journal of Pharmaceutical and Healthcare Marketing Pub Date : 2023-08-29 DOI: 10.1108/ijphm-08-2022-0083
Osama Mohammad Ayesh, Jusuf Zeqiri, Kimberley Gleason, B. Alserhan
{"title":"Into the Shark tank: an exploratory analysis of pharmapreneurial motivation and intention in Jordan","authors":"Osama Mohammad Ayesh, Jusuf Zeqiri, Kimberley Gleason, B. Alserhan","doi":"10.1108/ijphm-08-2022-0083","DOIUrl":"https://doi.org/10.1108/ijphm-08-2022-0083","url":null,"abstract":"\u0000Purpose\u0000This paper aims to investigate the relationship between entrepreneurial motivation and pharmapreneurial intention among pharmacists in Jordan.The authors also assessed the moderating effect of gender and the COVID-19 pandemic on the relationship between these two variables.\u0000\u0000\u0000Design/methodology/approach\u0000This study is a quantitative study targeting pharmacists and using a nonprobability sample. A structured questionnaire was distributed through official channels to the entire population of registered pharmacists in Jordan. SmartPLS 3 was used for carrying an advanced structural equation model analysis, and SPSS 26 for the descriptive statistics.\u0000\u0000\u0000Findings\u0000The three entrepreneurial motivation variables (behavioral control [BC], risk tolerance and desirability of self-employment) affected pharmapreneurial intention, with BC contributing more to pharmapreneurial intention among pharmacists in Jordan than the other variables examined. On the other hand, gender and COVID-19 did not moderate this relationship.\u0000\u0000\u0000Research limitations/implications\u0000The authors find that entrepreneurial motivation affects pharmapreneurial intention. Consequently, the authors provide insights to policymakers and educators regarding dovetailing the recent financial literacy programs implemented in Jordanian schools with medical education in Jordan to better motivate the formation of pharmapreneurial intention.\u0000\u0000\u0000Practical implications\u0000Policymakers and educators should be dovetailing the recent financial literacy programs implemented in Jordanian schools with medical education in Jordan to better motivate the formation of pharmapreneurial intention.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this is the first study to examine pharmapreneurship in Jordan.\u0000","PeriodicalId":51798,"journal":{"name":"International Journal of Pharmaceutical and Healthcare Marketing","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47877592","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Customer experience in pharmaceutical B2B markets: perspectives of buyers and sellers 药品B2B市场的客户体验:买家和卖家的视角
IF 1.2
International Journal of Pharmaceutical and Healthcare Marketing Pub Date : 2023-08-28 DOI: 10.1108/ijphm-02-2022-0018
Balaji Abraham, Soumyadip Sarkar, Krishna DasGupta
{"title":"Customer experience in pharmaceutical B2B markets: perspectives of buyers and sellers","authors":"Balaji Abraham, Soumyadip Sarkar, Krishna DasGupta","doi":"10.1108/ijphm-02-2022-0018","DOIUrl":"https://doi.org/10.1108/ijphm-02-2022-0018","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to understand customer experience (CX) in business-to-business (B2B) markets through the perspectives of buyer–seller dyads. This study aims to evaluate how customer journey, touchpoints and digital and social media (DSM) influence CX and offer avenues for sellers to align their efforts with buyers’ requirements to create and manage CX.\u0000\u0000\u0000Design/methodology/approach\u0000Integrating insights of practicing buyers and sellers in the pharmaceutical B2B industry, this study follows the phenomenological approach to understand their experience through their perspectives on the customer journey, touchpoints and DSM.\u0000\u0000\u0000Findings\u0000The findings of this study include convergence in the perspectives in journey stages, journey enablers, stakeholder involvement, touchpoint preference and DSM’s use. The study findings also include divergence in perspectives in the senior management engagement, journey enablers, selling center involvement, DSM purpose and usage of DSM platforms. These offer opportunities for sellers to align with buyer journey, touchpoints and DSM to create and manage CX.\u0000\u0000\u0000Practical implications\u0000Sellers in pharmaceutical B2B markets have been dependent on traditional knowledge to influence customer journey and touchpoints and the advent of DSM has enhanced the challenge. To avoid this confusion, sellers need to have clarity of customers’ expectations on the journey, touchpoints and DSM. This enables sellers to allocate their resources better to achieve the desired outcome in CX.\u0000\u0000\u0000Originality/value\u0000This first-of-its-kind study captured the convergence and divergence perspectives of pharmaceutical B2B buyer–seller dyads from the lens of the uncertainty reduction theory and social penetration theory. The study suggests opportunities for pharmaceutical sellers to create and manage CX.\u0000","PeriodicalId":51798,"journal":{"name":"International Journal of Pharmaceutical and Healthcare Marketing","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42349084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
An econometric identification of ineffective common-cold advertising 无效的普通感冒广告的计量经济学鉴定
IF 1.2
International Journal of Pharmaceutical and Healthcare Marketing Pub Date : 2023-08-16 DOI: 10.1108/ijphm-02-2021-0022
H. Vinod, Kurt Jetta, Minaya Eric Rengifo
{"title":"An econometric identification of ineffective common-cold advertising","authors":"H. Vinod, Kurt Jetta, Minaya Eric Rengifo","doi":"10.1108/ijphm-02-2021-0022","DOIUrl":"https://doi.org/10.1108/ijphm-02-2021-0022","url":null,"abstract":"\u0000Purpose\u0000This study aims to highlight potential savings in advertising budgets.\u0000\u0000\u0000Design/methodology/approach\u0000This study uses modern computer-based tools including stochastic dominance to check if advertising expenses are increasing sales by using modern causality assessment tools which allow for nonlinearities and use sophisticated assessment of causal impact of ads on sales.\u0000\u0000\u0000Findings\u0000This study identifies specific media spots where ad budget savings are possible. The marketing managers can take the next step to make small-scale local experiments to reassess this study’s findings.\u0000\u0000\u0000Research limitations/implications\u0000This study is a statistical observational assessment not based on controlled experiments.\u0000\u0000\u0000Practical implications\u0000The authors have tools to identify ineffective advertising which can produce huge savings for the organization. The over-the-counter cold remedies have become important due to the pandemic. The tools have wider applicability in marketing research.\u0000\u0000\u0000Social implications\u0000Less wasteful expenses always benefit the society.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this may be the first such attempt to use sophisticated causal identification tools. Remedies for the common cold sold by seven major US retailers help identify specific retailers and specific media with negative returns on investment.\u0000","PeriodicalId":51798,"journal":{"name":"International Journal of Pharmaceutical and Healthcare Marketing","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46647734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A new perspective on behavior-based sales control system and salespersons’ job outcomes: an outbound pharmaceutical sales perspective 基于行为的销售控制系统与销售人员工作成果的新视角:医药出口销售视角
IF 1.2
International Journal of Pharmaceutical and Healthcare Marketing Pub Date : 2023-08-02 DOI: 10.1108/ijphm-08-2022-0084
F. Khan, Mariam Ahmad, Tahir Saeed
{"title":"A new perspective on behavior-based sales control system and salespersons’ job outcomes: an outbound pharmaceutical sales perspective","authors":"F. Khan, Mariam Ahmad, Tahir Saeed","doi":"10.1108/ijphm-08-2022-0084","DOIUrl":"https://doi.org/10.1108/ijphm-08-2022-0084","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate the direct effect of the behavior-based sales control system on job outcomes: salesperson’s performance and turnover intentions. The current study also intends to integrate these two streams by conceptualizing work engagement as a mediating variable between behavior-based sales control systems and salespersons’ job outcomes in the pharmaceutical sales context.\u0000\u0000\u0000Design/methodology/approach\u0000Data was collected through multi-stage stratified random sampling from a sample of 619 salespersons working in 20 pharmaceutical firms (multinational and national) through self-administered questionnaires.\u0000\u0000\u0000Findings\u0000The structural equation model yielded results indicating that the behavior-based sales control system was positively related to salespersons’ work engagement and negatively to turnover intentions while the relationship between the behavior-based sales control system and salespersons’ job outcomes was mediated by work engagement.\u0000\u0000\u0000Originality/value\u0000Two relatively separate lines of investigation have appeared in academic literature. The first line centered on sales force control systems and salespersons’ related consequences, whereas the second line of investigation emphasizes work engagement and its consequences. Although both lines are important, a diminutive research effort has been made to join these two different lines of investigation in sales management, specifically, in the pharmaceutical context. Focusing on this, the current research explores the role of an unexplored construct of work engagement in a pharmaceutical sales context. Second, it addresses the need to identify additional mediating variables to clarify the inconsistent relationship between sales control systems and job outcomes, such as job performance and turnover intentions.\u0000","PeriodicalId":51798,"journal":{"name":"International Journal of Pharmaceutical and Healthcare Marketing","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45117184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Investor’s behaviour to COVID-19 vaccine: an event study on health and pharmaceutical sector in India 投资者对新冠肺炎疫苗的行为:印度卫生和制药行业的事件研究
IF 1.2
International Journal of Pharmaceutical and Healthcare Marketing Pub Date : 2023-07-27 DOI: 10.1108/ijphm-05-2022-0053
Hima Gupta, Ayushi Gupta
{"title":"Investor’s behaviour to COVID-19 vaccine: an event study on health and pharmaceutical sector in India","authors":"Hima Gupta, Ayushi Gupta","doi":"10.1108/ijphm-05-2022-0053","DOIUrl":"https://doi.org/10.1108/ijphm-05-2022-0053","url":null,"abstract":"\u0000Purpose\u0000The devastating acute COVID-19 epidemic crippled the global economy in 2020. Within a month of the COVID-19 epidemic, every industry saw its stock prices plummet the most. Ending the COVID-19 pandemic will need equitable access to safe and effective vaccinations. This study aims to look at the link between COVID-19 vaccination and the stock markets for health and pharmaceutical sector.\u0000\u0000\u0000Design/methodology/approach\u0000The researchers used a mean-adjusted return model and event research approach to figure out how the first dose of the COVID-19 vaccine affects health and pharmaceutical sector stock market returns.\u0000\u0000\u0000Findings\u0000The evidence-based outcome indicates that immunisation announcement affects health and pharmaceutical company returns. Furthermore, the study concludes that the health and pharmaceutical industry is inefficient for a short period of time, but after 41 days, the sector absorbs the noisy information.\u0000\u0000\u0000Originality/value\u0000Since the outbreak, the development of COVID-19 vaccines has been a key focus of shareholders and investors. This study is unique in that it investigates the effect of the first dosage of SARS-CoV-2 vaccination on equity returns in the health and pharmaceutical industries, and it is likely to make a substantial contribution to the capital market literature on event methodology.\u0000","PeriodicalId":51798,"journal":{"name":"International Journal of Pharmaceutical and Healthcare Marketing","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43853157","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Do not run out of toilet paper! The risk communication on perceived risk on consumer behavior during the crisis COVID-19 不要用完卫生纸!新冠肺炎危机期间消费者行为感知风险的风险沟通
IF 1.2
International Journal of Pharmaceutical and Healthcare Marketing Pub Date : 2023-07-10 DOI: 10.1108/ijphm-07-2021-0074
Virgin Dones, José A. Flecha-Ortiz, María Santos-Corrada, Evelyn Lopez
{"title":"Do not run out of toilet paper! The risk communication on perceived risk on consumer behavior during the crisis COVID-19","authors":"Virgin Dones, José A. Flecha-Ortiz, María Santos-Corrada, Evelyn Lopez","doi":"10.1108/ijphm-07-2021-0074","DOIUrl":"https://doi.org/10.1108/ijphm-07-2021-0074","url":null,"abstract":"\u0000Purpose\u0000At the onset of the COVID-19 pandemic, social distancing measures and diffuse communication by media led to consumers’ uncontrolled product purchases worldwide. This phenomenon was described as a psychological effect experienced by fictitious scarcity, anxiety and herd mentality exacerbated by the media. This exploratory study aims to analyze the impact of risk communication on the perceived risk from the psychological dimension of consumer behavior amid the COVID-19 pandemic.\u0000\u0000\u0000Design/methodology/approach\u0000An exploratory study was conducted through an electronic survey one week after implementing social distancing measures in Puerto Rico. With a sample of 353 participants, the data analysis was carried out by PLS-SEM, partial least squares structural equations (PLS-MGA), multi group test (MGA) and hierarchical component models to answer the research hypotheses.\u0000\u0000\u0000Findings\u0000The results revealed that risk communication activates the perceived psychological risk during the COVID-19 pandemic, and the way in which the consumer faces the psychological risk is explained by the perceptions of scarcity and the bandwagon effect.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this study is a pioneer in presenting relationships between risk communication and perceived risk in consumer behavior, a topic that needs to be addressed in the academic literature. The research makes significant contributions to the study of consumer behavior by empirically validating the three phases of the Conchar model – risk framing, risk assessment and risk evaluation – where risk communication offers an excellent delineation to understand the consumer’s behavior during a pandemic.\u0000","PeriodicalId":51798,"journal":{"name":"International Journal of Pharmaceutical and Healthcare Marketing","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47855962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Increasing mobile health application usage among Generation Z members: evidence from the UTAUT model 在Z世代成员中增加移动医疗应用程序的使用:来自UTAUT模型的证据
IF 1.2
International Journal of Pharmaceutical and Healthcare Marketing Pub Date : 2023-07-04 DOI: 10.1108/ijphm-02-2021-0030
Gökhan Aydin
{"title":"Increasing mobile health application usage among Generation Z members: evidence from the UTAUT model","authors":"Gökhan Aydin","doi":"10.1108/ijphm-02-2021-0030","DOIUrl":"https://doi.org/10.1108/ijphm-02-2021-0030","url":null,"abstract":"\u0000Purpose\u0000The acceptance of mobile health (m-health) applications, especially those of a preventive nature, by individuals, is not well understood. Despite the benefits offered by m-health applications in improving and sustaining health and well-being through various avenues, widespread adoption is yet to be seen. Within this context, this study aims to reveal the enabling factors and barriers that influence the use of m-health applications among Generation Z (Gen-Z).\u0000\u0000\u0000Design/methodology/approach\u0000The Unified Theory of Acceptance and Use of Technology (UTAUT) was extended with e-health literacy, trust and enjoyment constructs. Data from a survey study on 312 Gen-Z members were analysed via structural equation modelling, shedding light on the reasons why new generations adopt m-health apps.\u0000\u0000\u0000Findings\u0000The findings indicate that social influence and enjoyment are the most significant factors influencing the use of m-health apps. The significant impact of performance and effort expectancy on intentions was also confirmed by the results. Moreover, privacy risk was identified as a barrier to adoption. The results also indicated that the strong influence of trust on privacy risk can be used to offset those privacy concerns.\u0000\u0000\u0000Practical implications\u0000The findings highlight that hedonic motivation, which is commonly overlooked in health settings, plays an important role in m-health app use. Thus, promoting mobile app features that provide enjoyment will be influential in attracting the younger generation.\u0000\u0000\u0000Originality/value\u0000The context of the study differs from the norm and focuses on a regional health tourism hub, Turkey, situated at the crossroads of Europe and Asia. UTAUT model is modified with relevant constructs, namely, enjoyment, e-health literacy and privacy risk, to better fit the m-health context.\u0000","PeriodicalId":51798,"journal":{"name":"International Journal of Pharmaceutical and Healthcare Marketing","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43714707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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