International Journal of Research in Business and Social Science (2147- 4478)最新文献

{"title":"Factors affecting succession planning in family-owned fish trading SMEs in Mwanza City, Tanzania","authors":"Evelyne Magambo, Aloyce Nyamwesa, Alberto Mgulunde, C. Magasi","doi":"10.20525/ijrbs.v13i2.3094","DOIUrl":"https://doi.org/10.20525/ijrbs.v13i2.3094","url":null,"abstract":"The purpose of this study was to assess factors affecting succession planning in family-owned fish trading SMEs businesses in Mwanza city. The research utilized quantitative methodologies to evaluate the effect of individual, familial, and organizational factors on succession planning within family-owned small and medium-sized enterprises (SMEs) in Mwanza city. Chi-square analyses revealed that leadership, delegation, the ability to disassociate from the business, and successor preferences significantly influence succession planning. Moreover, the interest and abilities of the successor plays a crucial role in the planning process. The study further found that family-level factors, including traditions, compensating family members, formal communication forums, and the desire to maintain family control, also significantly affect succession planning. Regression analyses indicated that individual factors such as leadership, delegation, and the abilities of potential successors positively influenced succession planning. At the family level, practices like compensating family members and establishing formal communication channels significantly contributed to succession planning, while traditional practices like favouring the eldest son as a successor did not have a substantial impact. Additionally, the study identified that the readiness of the successor, the presence of a clear and documented succession plan, effective board governance, a well-defined organizational structure, and the existence of a written strategic plan were key predictors of successful succession planning. The findings suggest that businesses with well-defined and specific succession plans, identified successors, and active development plans for the next generation are more likely to achieve success in shaping succession planning within family-owned fish trading SMEs, providing a solid foundation for successful ownership transitions. This research offers valuable insights for future research and policy development concerning SME succession planning and business sustainability.","PeriodicalId":510768,"journal":{"name":"International Journal of Research in Business and Social Science (2147- 4478)","volume":"5 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140746213","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Stepping into the shoes of absent parents to provide educational support","authors":"N. Ndwandwe","doi":"10.20525/ijrbs.v13i2.3179","DOIUrl":"https://doi.org/10.20525/ijrbs.v13i2.3179","url":null,"abstract":"Parental involvement is recognised as a significant factor in education globally. However, evidence suggests a scarcity of research focusing on parental involvement in education of vulnerable children in South Africa. Therefore, this study aimed to explore the perspectives of house parents at Sunshine Haven Children’s Home regarding parental involvement in the education of vulnerable children. Informed by Epstein’s theory of overlapping spheres of influence, the qualitative study adopted an interpretivist paradigm and a case study design. Data were obtained through focus group interviews with a group of five purposefully selected house parents at Sunshine Haven Children’s Home. The data were analysed using thematic analysis. The findings of the study reveal that, according to house parents’ perspectives, parental involvement in education for vulnerable children is not satisfactory. House parents experienced challenges in offering educational support, including lack of resources, lack of confidence in assisting with children homework and lack of effective communication between school and home. Therefore, the study recommends the forging of a viable partnership between teachers and house parents, the development of targeted interventions and training programmes and the allocation of resources to enhance parental involvement and ultimately improve the academic performance and wellbeing of vulnerable children.","PeriodicalId":510768,"journal":{"name":"International Journal of Research in Business and Social Science (2147- 4478)","volume":"25 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140746179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"E-learner’s continuance usage behavior of online learning: integration of ECM and TAM","authors":"Razia Sultana Sumi","doi":"10.20525/ijrbs.v13i2.3171","DOIUrl":"https://doi.org/10.20525/ijrbs.v13i2.3171","url":null,"abstract":"The novelty and advancement of technology have explored new avenues in the education sectors. Now e-learning has blended with face-to-face learning to increase its effectiveness. An integrated model is being proposed in this study to measure the continuance usage intention of students adopting e-learning services. With the constructs of ECM (confirmation, perceived usefulness), perceived ease of use and perceived self-efficacy proposed to measure their effect on satisfaction. Besides, to explore the impact of quality features on satisfaction and continuance intention, three major determinants of D&M’s ISS model such as system quality, service quality and information quality included in this study. 410 responses collected to do quantitative analysis. The PLS-SEM analysis showed that perceived ease of use has the strongest effect on perceived usefulness, followed by perceived self-efficacy on perceived ease of use and satisfaction with continuance intention.The study reveals that challenges in developing countries are unique and drives the learners differently than developed countries. The growing e-learning industry requires widespread research from national and institutional perspectives for holistic development in the Bangladesh education market.","PeriodicalId":510768,"journal":{"name":"International Journal of Research in Business and Social Science (2147- 4478)","volume":"137 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140746638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Service quality facets and hotel customer retention in Ghana: Evidence from the Volta Region","authors":"O. Adzinyo, D. Y. Dzansi, Albertus Johannes Strydom","doi":"10.20525/ijrbs.v13i2.3162","DOIUrl":"https://doi.org/10.20525/ijrbs.v13i2.3162","url":null,"abstract":"Service quality and customer retention remain essential issues in the service sector. This research delves into unravelling the complex relationships between the facets of the SERVQUAL model (reliability, responsiveness, tangibility, assurance, and empathy) and the retention of hotel customers in less-urban areas of Ghana. A cross-sectional survey of 450 customers of hotels in the Volta Region produced data for descriptive and regression analyses using Smart PLS 4. The results show that service quality was rated moderately, only assurance and empathy significantly affect customer retention, while tangibility, reliability, and responsiveness do not. Generalizability of our findings to other regions of Ghana and elsewhere might be questioned because the study was limited to only one region. However, this seeming limitation provides novelty and value in several ways. Firstly, while SERVQUAL is widely used, its application to less-urban geographical areas like the Volta Region is uncommon. Moreover, the study provides a deeper understanding of how service quality affects customer retention by focusing on a specific, narrow regional area. Further, by differing from the usual broader hospitality research, this distinctive approach offers valuable insights into local customers' unique preferences and behaviours that larger-scale studies may overlook.","PeriodicalId":510768,"journal":{"name":"International Journal of Research in Business and Social Science (2147- 4478)","volume":"177 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140750830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Integration of sustainability marketing into business strategies: Challenges during adoption","authors":"Faith Tinonetsana, Priscilla Musariwa","doi":"10.20525/ijrbs.v13i2.3011","DOIUrl":"https://doi.org/10.20525/ijrbs.v13i2.3011","url":null,"abstract":"The objective of this study was to investigate the challenges encountered by organisations when integrating sustainable marketing into their strategic strategies. The research adopted a qualitative research design. Participants were selected from a representative sample of Zimbabwean organisations from various industries that have incorporated sustainable practices into their marketing strategy. Purposive sampling was used to select businesses encompassing various industries, sizes, and degrees of sustainability integration. This study, grounded in stakeholder theory, unveils challenges in implementing sustainable marketing strategies, including consumer awareness, resource constraints, hesitancy from stakeholders, competition from alternatives, regulatory complexities and measurement difficulties, underscoring the critical role of stakeholder engagement in navigating these challenges. Organisations must strategically incorporate sustainable practices by optimising resources, reducing inefficiencies, and aligning with sustainability goals, promoting the connection between resource optimization and environmental preservation. Further, they have leverage partnerships with sustainable suppliers, NGOs, and stakeholders to enhance sustainability initiatives by pooling resources, sharing costs, and overcoming budget constraints. Further study could investigate effective strategies for overcoming stakeholder hesitancy and fostering greater stakeholder engagement in sustainability initiatives.","PeriodicalId":510768,"journal":{"name":"International Journal of Research in Business and Social Science (2147- 4478)","volume":"75 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140747255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Politics and conflicts in South African cooperative government","authors":"Arthur M. Shopola, P. Munzhedzi","doi":"10.20525/ijrbs.v13i2.3229","DOIUrl":"https://doi.org/10.20525/ijrbs.v13i2.3229","url":null,"abstract":"Globally, there is welter of evidence demonstrating that cooperative government is likely achievable where the same political party in charge of the national government is also a power holder at sub-governments level. This has been the experience of the South Africa’s African National Congress (ANC) which has been in charge of the national government and the majority of provinces for 30 years, except in few instances where opposition parties are in control. Since the ANC lost Western Cape (WC) province to the Democratic Alliance in 2004, cooperative government has been a difficult practice due in part to party ideological differences. The contradictions often play out at executive levels but the silence of legislation, in as far as ensuring that cooperative government is achievable for common goal, necessitates attention. This non-empirical article refers to numerous cases of intergovernmental tensions, with the intention being to debate the discursive issues under the Constitution of the Republic of South Africa, 1996 (hereafter referred to as 1996 Constitution). Following comprehensive reflection, the article concluded that the extent to which national government is showing inherent inertia to work with WC and other areas where the DA is governing has been perpetuated by the lacuna in the current legal framework, but most of the conflicts have much to do with party ideology and politics of the ‘left’ where parties just oppose executive decisions and programmes not on substance but because they are official opposition.   As a result, the continuation of these actions stands to bedevil the national and provincial executive relations in a decentralised South Africa. \u0000 \u0000 ","PeriodicalId":510768,"journal":{"name":"International Journal of Research in Business and Social Science (2147- 4478)","volume":"1064 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140749289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Survival strategies of undocumented migrants Post-COVID-19 lockdown in South Africa","authors":"Dillo Justin Ramoshaba","doi":"10.20525/ijrbs.v13i2.3197","DOIUrl":"https://doi.org/10.20525/ijrbs.v13i2.3197","url":null,"abstract":"The COVID-19 pandemic in South Africa has negatively affected the lives of many individuals and families. Undocumented migrants were not an exception to this challenge. Despite encountering a number of challenges such as unemployment and being excluded from the welfare services of the country, undocumented migrants also battled with the impact of the COVID-19 pandemic which forced them to develop survival strategies. It is from this background that this, study sought to explore the survival strategies of undocumented migrants post-COVID-19 lockdown in South Africa. The study used a qualitative approach wherein Musina was used as a case study. Ten migrant youth were purposively and conveniently selected to participate in this study. Data was collected through face-to-face semi-structured interviews and analysed thematically through Thematic Content Analysis (TCA). Resilience theory was used to guide this study. Findings, conclusions and recommendations are provided in this paper.","PeriodicalId":510768,"journal":{"name":"International Journal of Research in Business and Social Science (2147- 4478)","volume":"8 7","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140748317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Developing a change management measurement instrument for effective use of examination administration system","authors":"Ngoanamosadi Stanford Mphahlele, Raymond Mompoloki Kekwaletswe, T. Seaba","doi":"10.20525/ijrbs.v13i2.3090","DOIUrl":"https://doi.org/10.20525/ijrbs.v13i2.3090","url":null,"abstract":"The quantitative change management measurement for effective use, which consists of operationalized change drivers, dimensions and sub-dimensions for effective use of Examination Administration System (EAS) in the South African context, has been scarcely discussed in the literature. This paper intends to develop and validate a change management measurement instrument (CHAMI) to measure the effective use of EAS in South Africa’s (SA) Technical and Vocational Education and Training (TVET) colleges. The CHAMI was developed drawing on the survey measurement instruments literature for change management and effective use and assessed quantitatively using data collected from 215 EAS users across all 318 TVET colleges from nine provinces of SA. The empirical results found the existence of construct validity of the CHAMI with 11 dimensions (i.e. user involvement and change recognition, user satisfaction, performance measurement, technology use, EAS adaptive use, EAS verification, user learning, transparent interaction, representational fidelity, informed action, and effective use) and 63 questions. Another contribution this study stems from the way the research constructs in a measurement model are operationalized as they incorporate measurement class (i.e. reflective or formative). This paper presents a CHAMI for effective use of EAS. In the future, management, researchers and practitioners can use the CHAMI to measure effective use, espouse or adapt instrument as an additional use measurement dimension on United Nations digital transformation programmes index or test it in different settings to advance its generalizability.","PeriodicalId":510768,"journal":{"name":"International Journal of Research in Business and Social Science (2147- 4478)","volume":"42 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140747093","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Optimising multimodal learning in higher education: a case study of a selected in South African institution","authors":"Tshiamo Kgaphola, Mamelang Molaba, S. Seeletse","doi":"10.20525/ijrbs.v13i2.3195","DOIUrl":"https://doi.org/10.20525/ijrbs.v13i2.3195","url":null,"abstract":"The study investigated the shortages in a multimodal learning (MML) approach that was used in a science faculty of a selected higher education institution (HEI) in South Africa. The study population consisted of students of the science faculty. The sample consisted of students who willingly offered to participate after being informed of this study. A study questionnaire consisting of MML components was used to collect data. It was distributed by email as Google forms to students who had supplied their email addresses in acceptance of participating. Analysis of data consisted of graphs and measures in percentages to determine the level of how the students experienced the various MML components. The deficiency level was not too high, but the components that were missing were crucial to effect beneficial learning. The components missing in MML were found to be core components of a flipped classroom (FC). The paper recommended a move of MML closer to FC.","PeriodicalId":510768,"journal":{"name":"International Journal of Research in Business and Social Science (2147- 4478)","volume":"1 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140748202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The role of job satisfaction towards burnout with well-being as a mediator","authors":"Netty Merdiaty, Neil Aldrin","doi":"10.20525/ijrbs.v13i2.3243","DOIUrl":"https://doi.org/10.20525/ijrbs.v13i2.3243","url":null,"abstract":"The study examines burnout and the factors that influence it, namely job satisfaction and well-being as mediators or intervening. This study used a descriptive quantitative approach to test three hypotheses, a data collection tool using a psychological scale. To collect research data, the authors adopted sources adapted to local culture and developed research instruments using psychological scales with Likert type. For data analysis, use SPSS and SEM-PLS. The research finding is that job satisfaction can directly affect burnout and indirectly, from job satisfaction to well-being (as an intervening variable), then to burnout. The magnitude of direct influence is 0.135, while the magnitude of indirect influence is 0.540. Since the coefficient of an indirect relationship is greater than that of a direct relationship, the actual relationship is indirect. Thus, the role of well-being as a mediator function optimally or fully.","PeriodicalId":510768,"journal":{"name":"International Journal of Research in Business and Social Science (2147- 4478)","volume":"606 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140749644","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}