European Journal of Information Systems最新文献

{"title":"Impact of social media technologies on new product development performance: theory and empirical evidence","authors":"Jose Benitez, Jessica Braojos, Paul Pavlou, Javier Llorens","doi":"10.1080/0960085x.2023.2270462","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2270462","url":null,"abstract":"ABSTRACTIn current unpredictable environments, it is essential to understand customers’ needs as quickly as possible. Social media platforms are important sources of knowledge and developing a social media capability is critical in quickly sensing customers’ requirements. Social media capability can enable firms to co-create internal knowledge between employees, functional departments, and business units and external knowledge with customers. Despite the potential of social media for innovation, prior research has not studied the internal processes that should be developed to manage and leverage the information obtained through social media. Drawing upon the IT-enabled organisational capabilities perspective and the social media affordances theory, this study proposes a research model on the impact of social media capability, social knowledge co-creation, and NPD dynamic capabilities on NPD performance. The research model was tested on a sample of large European firms using survey and secondary data. Results show that social media capability enhances NPD performance by enabling firms to co-create knowledge and developing NPD dynamic capabilities. This study contributes by: (1) operationalising and measuring social media capability and social knowledge co-creation; and (2) demonstrating how social media capability improves NPD performance by co-creating knowledge and developing NPD dynamic capabilities to develop new products.KEYWORDS: Social media capabilitysocial knowledge co-creationNPD performancesocial technologies-driven business innovationbusiness value of social media technologiesopen innovation AcknowledgementsWe want to thank for the research sponsorship received by the Government of Andalusia and the European Regional Development Fund (European Union) (Research Project B-SEJ74-UGR20), and the Government of Spain (Research Grant FPU13/01643 and Research Project PID2021.124725NB.I00).Disclosure statementNo potential conflict of interest was reported by the authors.Notes1. This manuscript refers to employees as all organisational members (executives and non-executive employees from functional departments and business units).2. Kock and Hadaya (Citation2018) suggested the use of the inverse square root method to calculate the minimum required sample size, so the estimators are not biased. Regarding Kock and Hadaya (Citation2018) method, considering an alfa level of 0.1, and minimum path coefficient value of 0.200 for which we want to find significance, the minimum sample size to consider should be 113.3. In a first step we estimated the construct variables’ scores of the dimensions of the second-order constructs (i.e., social media capability, social knowledge co-creation, and NPD dynamic capabilities) to used them as the measures of the second-order constructs in a second step.4. Composite constructs are also labelled artefacts (or emergent variables) because the composite model is the way of modelling artefacts and composite constructs (H","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135617926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How can firms unlock successful implementation of digitalisation? Firm-level evidence from manufacturing companies","authors":"Lixu Li, Fei Ye, Paul Benjamin Lowry, Ajay Kumar","doi":"10.1080/0960085x.2023.2270446","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2270446","url":null,"abstract":"ABSTRACTAlthough starting the process of digitalisation is not difficult for many global companies, successful implementation of digitalisation is much more elusive. Our study thus addresses the following research question: How can companies manage and sustain the positive outcomes of digitalisation, particularly in a volatile environment? We developed a new framework based on dynamics capabilities theory. Through an investigation of 203 Chinese manufacturing companies that have achieved varying degrees of digitalisation, we found that two primary types of strategic flexibility – resource and coordination flexibility – fully mediated the positive relationship between digitalisation and firm performance. Moreover, market turbulence enhanced the positive mediation effects of strategic flexibility (i.e., resource and coordination flexibility) on the digitalisation – performance relationship. This result suggests that when a company faces a highly uncertain market environment but seeks to maintain the performance boost resulting from digitalisation, it needs to place increased emphasis on the flexibility with which it manages and updates its resource portfolios. Our proposed moderated-mediation mechanisms contribute to strategic IS research on digitalisation by elucidating how companies can manage and sustain successful digitalisation outcomes. Our findings also provide insights managers can use to unlock successful implementation of digitalisation.KEYWORDS: Digitalisationresource flexibilitycoordination flexibilitymarket turbulenceperformance AcknowledgementLixu Li appreciates the support of grants under National Natural Science Foundation of China [72302183] and Natural Science Foundation of Shaanxi Province [2023-JC-QN-0809]. Fei Ye appreciates the support of grants under the Major program of National Social Science Foundation of China [22&ZD082], the National Natural Science Foundation of China [72071080], and the Innovation Research Group Project of National Natural Science Foundation of China [72321001].Disclosure statementNo potential conflict of interest was reported by the authors.","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135758786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Realising the potential of digital health communities: a study of the role of social factors in community engagement","authors":"Lemai Nguyen, Ojelanki Ngwenyama, Argho Bandyopadhyay, Kaushalya Nallaperuma","doi":"10.1080/0960085x.2023.2252390","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2252390","url":null,"abstract":"ABSTRACTHealth and fitness communities in the digital age are of strategic importance to global health and wellbeing. Despite this, information systems (IS) research on digital health and fitness communities has not kept pace with societal needs. Using partial least squares analysis, this study examines a number of social factors to predict members’ continuance intention (CI) in digital health and fitness communities. The findings confirm that the social presence (SP) of the community, as perceived by a member, influences their sense of belonging (SB) to it. SP and SB influence the member’s emotional engagement (EE) and appreciation of being recognised (AR) by the community. Subsequently, EE and AR are found to influence CI to stick with the community. In addition, the social influence (SI) of one’s social circles influences AR and CI. Departing from the dominant approaches, this study advances IS research on digital communities by conceptualising and testing a model to predict CI according to social relational theories. The study offers new theoretical foundations, which are appropriate to digital communities, upon which future studies can be based. Further, the findings offer practical insights for improving engagement in digital health and fitness communities.KEYWORDS: Digital health communitycontinuance intentioncommunity engagementsocial presencesense of belongingsocial influence Disclosure statementNo potential conflict of interest was reported by the author(s).","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135783785","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Enabling cybersecurity incident response agility through dynamic capabilities: the role of real-time analytics","authors":"Humza Naseer, Kevin Desouza, Sean B. Maynard, Atif Ahmad","doi":"10.1080/0960085x.2023.2257168","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2257168","url":null,"abstract":"We explore how organisations enable agility in their cybersecurity incident response (IR) process by developing dynamic capabilities using real-time analytics (RTA). Drawing on RTA practices in the IR process at three large financial organisations, we develop a framework to explain how IR teams respond to the rapidly evolving cyber threat environment by developing RTA-based microfoundations that underpin the building of sensing, seizing, and transforming dynamic IR capabilities. These dynamic IR capabilities in turn help organisations to enable agility in their IR processes by leveraging swift, flexible, and innovative IR strategies, including active threat reconnaissance, active threat defence, and pervasive learning. Our findings have implications for the discourse on cybersecurity because we demystify the black box of IR agility, for our understanding of the use of RTA to enable agility in IR, and for the discourse on dynamic capabilities.","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135939258","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Towards a model of social commerce: improving the effectiveness of e-commerce through leveraging social media tools based on consumers’ dual roles","authors":"Xiaolin Lin, Xuequn Wang","doi":"10.1080/0960085X.2022.2057363","DOIUrl":"https://doi.org/10.1080/0960085X.2022.2057363","url":null,"abstract":"ABSTRACT Social media has been integrated into traditional e-commerce, creating an innovative technology-based approach to changing business practice and service, yet few researchers have attempted to provide an understanding of how this approach is changing consumer decision-making and purchase behaviours. Combining the expectation-confirmation theory and the expectation-confirmation model and information systems continuance, we propose a model for social commerce, illustrating how social media is utilised in online shopping as a three-fold process (pre-purchase, purchase, and post-purchase stages) from a consumer perspective. The model consists of three phases: social commerce motivation, social commerce adoption, and e-commerce effectiveness. Using two rounds of surveys, we find that (1) autonomous motivation and controlled motivation have positive effects on social commerce information seeking and sharing, and (2) social commerce information seeking formulates consumers’ pre-purchase decisions, thus affecting their actual purchase outcomes, repurchase intentions, and social commerce information-sharing intentions in the post-purchase stage. In addition, our study indicates that consumers may play dual roles in social commerce: as information seekers in the pre-purchase stage and as information providers in the post-purchase stage. Our findings have important implications for literature and practice.","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":"34 1","pages":"782 - 799"},"PeriodicalIF":9.5,"publicationDate":"2023-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139343096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Role of substantive and rhetorical signals in the market reaction to announcements on AI adoption: a configurational study","authors":"R. Nishant, Tuan Nguyen, Thompson S. H. Teo, P. Hsu","doi":"10.1080/0960085x.2023.2243892","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2243892","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":" ","pages":""},"PeriodicalIF":9.5,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43467398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Algorithm aversion to mobile clinical decision support among clinicians: a choice-based conjoint analysis","authors":"Sulemana Bankuoru Egala, Decui Liang","doi":"10.1080/0960085x.2023.2251927","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2251927","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":" ","pages":""},"PeriodicalIF":9.5,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43098443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Salience, transparency, and self-nudging: a digital nudge to promote healthier food product choices","authors":"Leonard Michels, Jessica Ochmann, K. Schmitt, Sven Laumer, Verena Tiefenbeck","doi":"10.1080/0960085x.2023.2229787","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2229787","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":" ","pages":""},"PeriodicalIF":9.5,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43280109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Designing digital actor engagement platforms for local high streets: an action design research study","authors":"Christian Bartelheimer, Philipp zur Heiden, C. I. Berendes, D. Beverungen","doi":"10.1080/0960085x.2023.2242847","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2242847","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":"1 1","pages":""},"PeriodicalIF":9.5,"publicationDate":"2023-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59505174","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The role of the espoused tight culture in value assessment of social media use","authors":"T. Hu, Hua Dai, X. Luo, Chengqi Guo, David Liu","doi":"10.1080/0960085x.2023.2226882","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2226882","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":" ","pages":""},"PeriodicalIF":9.5,"publicationDate":"2023-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44710214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}