{"title":"Imprinting and Workplace Well-Being among Generation Z Hotel Employees","authors":"Keheng Xiang, Mao-Ying Wu, Yixuan Tong, Chenxi He","doi":"10.1177/00472875241249396","DOIUrl":"https://doi.org/10.1177/00472875241249396","url":null,"abstract":"This study investigated the dynamic imprinting processes that shape Generation Z hotel employees’ workplace well-being. An integrated research framework was built based on the insights of imprinting theory and positive psychology. Photo-elicitation interviews and narrative analysis were used as the key research techniques. Findings illuminate the dynamic processes of imprinting among Generation Z hotel employees, encompassing the formation, evolution, and outcomes of imprints which are originated from the employees’ childhood and adolescence. Six dimensions of workplace well-being, including self-drive, personalization, responsibility, tolerance, realization, and identification, are identified. The multi-dimensional workplace well-being emerges through the ongoing melting, regeneration, and manifestation of different kinds of imprints. This study offers theoretical contributions to imprinting theory, positive psychology, and employees’ wellbeing research. Practical implications are provided to attract and motivate young employees in the hotel industry.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"3 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141119520","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Oliver Rossmannek, Natalie A. David, Carlos Sandoval, Lluís Garay
{"title":"Bridging the Green Gap in Homesharing: How Platforms Can Increase Hosts’ Sustainability Intentions and Behavior","authors":"Oliver Rossmannek, Natalie A. David, Carlos Sandoval, Lluís Garay","doi":"10.1177/00472875241249444","DOIUrl":"https://doi.org/10.1177/00472875241249444","url":null,"abstract":"Homesharing platforms are under substantive pressure to become more environmentally sustainable. Key to this challenge is these platforms’ homesharing hosts, who have the opportunity to introduce new sustainability innovations (e.g., water-saving measures). However, knowledge of what drives hosts’ sustainability behavior is currently limited. We address this gap and investigate antecedents for hosts’ sustainability intentions. Our study is based on a survey in Europe (conducted in 12 languages), resulting in a sample of 1,392 hosts. Building on the theory of planned behavior, we perform three analyses: (a) quantitative and theory testing, (b) quantitative and explorative, and (c) qualitative and explorative. Notably, we find that attitude and norms, as well as financial resources and time, are the main drivers of hosts’ sustainability intentions. In addition, the presence of local service offices (i.e., a platform business model that internalizes service operations from hosts) moderates the effects of sustainability antecedents.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"54 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141123560","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Diórgenes Falcão Mamédio, M. P. Cunha, A. Rego, Stewart Clegg
{"title":"Paradoxes of Authenticity in Liminal Consumption: The Case of Casablanca’s Rick’s Café","authors":"Diórgenes Falcão Mamédio, M. P. Cunha, A. Rego, Stewart Clegg","doi":"10.1177/00472875241249414","DOIUrl":"https://doi.org/10.1177/00472875241249414","url":null,"abstract":"What makes a “ fake” seemingly “ authentic”? The case of Rick’s Café, known worldwide for the movie Casablanca, situates that question. Rick’s was a set constructed on a Hollywood sound stage. Another Rick’s was created materially in Casablanca decades later. Consumers are aware of this liminal condition. It is the reflexivity inherent in this awareness of performative inauthenticity that makes the case both appropriate and nuanced as an opportunity to explore paradoxes of authenticity embodied in a tourist place. The authenticity-fakery relationship is considered theoretically, not as a dualism ( either-or), but as a duality ( both-and). Empirically, the case is analyzed through an onsite investigation and a virtual ethnography. Four paradoxical dimensions of authenticity (liminal environment, liminal interpretation, liminal affectivity, and liminal recreation) are identified. Tourists, we submit, may experience several authenticities (i.e., objective, constructed, and existential) simultaneously and paradoxically, contributing to a reconceptualization of the tourist experience.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":" 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141126993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Amr Al-Ansi, Seongseop (Sam) Kim, Yuchen Xu, Che Chen, Bee‐Lia Chua, Heesup Han
{"title":"Wellness Tourism Attributes and Tourist Outcomes: An Analysis of Configurational Effects","authors":"Amr Al-Ansi, Seongseop (Sam) Kim, Yuchen Xu, Che Chen, Bee‐Lia Chua, Heesup Han","doi":"10.1177/00472875241237262","DOIUrl":"https://doi.org/10.1177/00472875241237262","url":null,"abstract":"Prior studies have identified the complexity involved in explaining the relationship between wellness tourism attributes and tourist behavior. This study investigated the configurational effects of 10 constructs in predicting the ambiguous area between overall satisfaction and destination behavioral loyalty. To achieve this, the study used a fuzzy set qualitative comparative analysis (fsQCA) and necessary condition analysis (NCA). The results of the fsQCA generated a range of models that effectively predicted tourists’ high or low levels of overall satisfaction and behavioral loyalty. Furthermore, the NCA results identified perceived quality as an essential construct for achieving the combination of overall satisfaction and behavioral loyalty. The study enhances our current knowledge by broadening our comprehension of the intricate aspects of tourists’ decision-making processes and the formation of their behaviors. Additionally, it provides a roadmap for the industry to effectively address challenges in managing wellness tourism resources.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"164 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140222776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
N. Meenakshi, Amandeep Dhir, Puneet Kaur, Raj V. Mahto, J. Nicolau
{"title":"Is Travel Resurgence in the Post-Global Health Emergency a Form of Revenge Travel? A Multi-phase Qualitative Study","authors":"N. Meenakshi, Amandeep Dhir, Puneet Kaur, Raj V. Mahto, J. Nicolau","doi":"10.1177/00472875241234388","DOIUrl":"https://doi.org/10.1177/00472875241234388","url":null,"abstract":"This paper aims to conceptualize whether revenge tourism is an apt description of travel in the post global health emergency period from the perspective of travelers. Furthermore, it examines the outcomes of post global health emergency travel. The multiphase work included screening and three phases of qualitative study. Participants perceived the term “ revenge” with skepticism, although the nature of travel and activities and consumption in the post global health emergency have changed for them. In this period, the need for introspection was greater, and travel was a way of rediscovering oneself. Furthermore, participants were negotiating new, different boundaries again after a tumultuous period, which indicated tourism travel was inextricably intertwined with several important aspects of their lives. The most important implication of the study is that it enables us to understand the connectedness between the process by which the post global health emergency phenomenon influences travel and its outcomes.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"17 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140234683","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Unlocking Nontransactional Value Co-creation: Insights From Online Travel Communities","authors":"Hui Jiang, Fang Meng, Bingbing Liu","doi":"10.1177/00472875241237256","DOIUrl":"https://doi.org/10.1177/00472875241237256","url":null,"abstract":"Online travel communities have been pivotal touchpoints for tourists to co-create nontransactional values with both platforms and other tourists. This study employed a mixed-method approach to examine the antecedents of tourists’ nontransactional value co-creation, including tourist-initiated and platform-initiated value co-creation, and its influence on the effective creation of knowledge value. The results of the quantitative study revealed both similarities and distinctions in the underlying mechanisms influencing tourist-initiated and platform-initiated value co-creation. These two forms of value co-creation also exhibited different impacts on the effectiveness of nontransactional value created in the co-creation process. The subsequent qualitative study further validated these similarities and distinctions while uncovering the underlying reasons. This study embodies the nature of bilateral participation from tourists and platforms in value co-creation, and provides theoretical and practical implications regarding nontransactional values in online travel communities, extending beyond transactional values, such as brand loyalty and purchase intention discussed in prior literature.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"82 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140241544","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Online Hosts’ Storytelling Strategies: A Narrative Analysis of Mindfulness-Themed Airbnb Online Experiences","authors":"Yue (Darcy) Lu, Yao‐Chin Wang","doi":"10.1177/00472875241237259","DOIUrl":"https://doi.org/10.1177/00472875241237259","url":null,"abstract":"Although virtual tours and online tourism experiences have been developed with technological advancement and COVID-19 lockdowns, knowledge gaps exist to systematically conceptualize online tourism experiences and clarify online hosts’ storytelling strategies. Drawing upon theatrical theory, this study aims to conceptualize the online tourism experience and online hosts’ storytelling strategies. Our research setting is mindfulness-themed online experiences via Airbnb Online Experiences. A total of 186 online hosts were analyzed with narrative analysis. This study proposed three frameworks: (1) a performer-stage-audience model for online tourism experiences, (2) a longitudinal perspective on hosts’ storytelling strategies on the stage, and (3) a systematic view of online hosts’ storytelling strategies. The conceptual work offers important insights for the academy and relevant industries.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"159 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140247227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Amandeep Dhir, Shalini Talwar, Sahil Raj, Brinda Sampat, J. Nicolau
{"title":"A Time-lagged Examination of Voluntary and Task-related Green Behavior in the Travel Industry","authors":"Amandeep Dhir, Shalini Talwar, Sahil Raj, Brinda Sampat, J. Nicolau","doi":"10.1177/00472875241230008","DOIUrl":"https://doi.org/10.1177/00472875241230008","url":null,"abstract":"With climate change continuing to threaten the earth’s ecosystems, the travel industry is under increased pressure to adopt green policies. The effective implementation of these policies is largely dependent on employee commitment, but research offering insights into employees’ green behavior in the travel industry is sparse. We addressed this gap using the value-belief-norm theory to conceptualize the drivers of employees’ task-related and voluntary green behaviors. We examined the impact of values (biospheric, altruistic, and egoistic), beliefs (the new environmental paradigm, awareness of consequences, and ascription of responsibility), and pro-environmental personal norms on these outcomes. Analyzing time-lagged data collected in three waves from 186 hotel employees, we found a positive sequential association of biospheric values with beliefs, norms, and green behaviors. From a theoretical viewpoint, our study grounds hotel employees’ green behaviors in a prosocial theory, thereby offering a relatively new yet pertinent explanation of these behaviors.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"102 3-4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139849233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Piotr Zientara, Magdalena Jażdżewska-Gutta, Monika Bąk, A. Zamojska
{"title":"Examining the Use of Public Transportation by Tourists in Ten European Capitals Through the Lens of Hierarchical Leisure Constraints Theory","authors":"Piotr Zientara, Magdalena Jażdżewska-Gutta, Monika Bąk, A. Zamojska","doi":"10.1177/00472875241228499","DOIUrl":"https://doi.org/10.1177/00472875241228499","url":null,"abstract":"This study examines tourists’ use of public transportation through the lens of hierarchical leisure constraints theory. Drawing on data collected in 10 European capitals among 5,220 tourists, it aims to provide evidence supporting the relevance of the theory in this research domain, thereby deepening our understanding of the mechanisms underlying tourists’ use of public transportation. Except for the relationship between constraints and negotiation, all hypothesized relationships were statistically significant and aligned with the underlying theory. The multi-group analysis revealed, inter alia, a significant difference between cities with a high public transportation modal split and those with a low modal split in terms of the relationship between constraints and negotiation. Our research suggests that municipal authorities should proactively advocate for and invest in public transportation infrastructure. By prioritizing these modes of transportation, they contribute to a more responsible tourism landscape, preserving the authenticity and cultural richness of destinations for future generations.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":" 36","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139790851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Piotr Zientara, Magdalena Jażdżewska-Gutta, Monika Bąk, A. Zamojska
{"title":"Examining the Use of Public Transportation by Tourists in Ten European Capitals Through the Lens of Hierarchical Leisure Constraints Theory","authors":"Piotr Zientara, Magdalena Jażdżewska-Gutta, Monika Bąk, A. Zamojska","doi":"10.1177/00472875241228499","DOIUrl":"https://doi.org/10.1177/00472875241228499","url":null,"abstract":"This study examines tourists’ use of public transportation through the lens of hierarchical leisure constraints theory. Drawing on data collected in 10 European capitals among 5,220 tourists, it aims to provide evidence supporting the relevance of the theory in this research domain, thereby deepening our understanding of the mechanisms underlying tourists’ use of public transportation. Except for the relationship between constraints and negotiation, all hypothesized relationships were statistically significant and aligned with the underlying theory. The multi-group analysis revealed, inter alia, a significant difference between cities with a high public transportation modal split and those with a low modal split in terms of the relationship between constraints and negotiation. Our research suggests that municipal authorities should proactively advocate for and invest in public transportation infrastructure. By prioritizing these modes of transportation, they contribute to a more responsible tourism landscape, preserving the authenticity and cultural richness of destinations for future generations.","PeriodicalId":503678,"journal":{"name":"Journal of Travel Research","volume":"108 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139850751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}