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Maximizing green innovation: the impact of government subsidies and R&D in digital supply chains 绿色创新最大化:政府补贴和研发对数字供应链的影响
IF 2.5 4区 计算机科学
Kybernetes Pub Date : 2024-07-03 DOI: 10.1108/k-01-2024-0101
Yang Bai, Xue Zhang, Dajiang Wang
{"title":"Maximizing green innovation: the impact of government subsidies and R&D in digital supply chains","authors":"Yang Bai, Xue Zhang, Dajiang Wang","doi":"10.1108/k-01-2024-0101","DOIUrl":"https://doi.org/10.1108/k-01-2024-0101","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This research examines the relationship between green innovation and firm performance, focusing on identifying the moderating effects of government subsidies and digital transformation R&amp;D investments. The study aims to provide insights on how firms can leverage green innovation for enhanced performance while addressing potential drawbacks.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study adopts a mixed-methods approach, utilizing both analytical models and empirical analyses. It investigates the curvilinear relationship between green innovation and firm performance and explores the moderating roles of government subsidies and digital transformation R&amp;D investments.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings reveal an inverted U-shaped relationship between green innovation and firm performance, indicating that initial investments in green innovation led to performance improvements, but beyond a certain point, the returns diminished. The study also finds that government subsidies and digital transformation R&amp;D investments significantly enhance the positive impact of green innovation up to the optimal threshold and help mitigate negative effects.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The research provides practical guidance for firms on managing their green innovation investments to maximize performance benefits. It also offers insights for policymakers on designing effective subsidies and support mechanisms to promote environmental sustainability and economic growth.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study contributes to the literature by elucidating the complex relationship between green innovation and firm performance and highlighting the critical roles of government subsidies and digital transformation R&amp;D investments. It offers valuable implications for businesses seeking to balance environmental and economic objectives and policymakers aiming to foster sustainable and profitable practices.</p><!--/ Abstract__block -->","PeriodicalId":49930,"journal":{"name":"Kybernetes","volume":"12 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2024-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141551623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Are negative reviews the order terminators? An aspect-based sentiment threshold analysis of online reviews in the context of sharing accommodation 负面评论是订单的终结者吗?共享住宿背景下基于方面的在线评论情感阈值分析
IF 2.5 4区 计算机科学
Kybernetes Pub Date : 2024-06-27 DOI: 10.1108/k-10-2023-2132
Bo Wang, Xin Jin, Ning Ma
{"title":"Are negative reviews the order terminators? An aspect-based sentiment threshold analysis of online reviews in the context of sharing accommodation","authors":"Bo Wang, Xin Jin, Ning Ma","doi":"10.1108/k-10-2023-2132","DOIUrl":"https://doi.org/10.1108/k-10-2023-2132","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Existing research has predominantly concentrated on examining the factors that impact consumer decisions through the lens of potential consumer motivations, neglecting the sentiment mechanisms that propel guest behavioral intentions. This study endeavors to systematically analyze the underlying mechanisms governing how negative reviews exert an influence on potential consumer decisions.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This paper constructs an “Aspect-based sentiment accumulation” index, a negative or positive affect load, reflecting the degree of consumer sentiment based on affect infusion model and aspect-based sentiment analysis. Initially, it verifies the causal relationship between aspect-based negative load and consumer decisions using ordinary least squares regression. Then, it analyzes the threshold effects of negative affect load on positive affect load and the threshold effects of positive affect load on negative affect load using a panel threshold regression model.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Aspect-based negative reviews significantly impact consumers’ decisions. Negative affect load and positive affect load exhibit threshold effects on each other, with threshold values varying according to the overall volume of reviews. As the total number of reviews increases, the impact of negative affect load diminishes. The threshold effects for positive affect load showed a predominantly U-shaped course of change. Hosts respond promptly and enthusiastically with detailed, lengthy text, which can aid in mitigating the impact of negative reviews.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The study extends the application of the affect infusion model and enriches the conditions for its theoretical scope. It addresses the research gap by focusing on the threshold effects of negative or positive review sentiment on decision-making in sharing accommodations.</p><!--/ Abstract__block -->","PeriodicalId":49930,"journal":{"name":"Kybernetes","volume":"30 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2024-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141502077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Business expansion strategy of two-sided platform considering technology R & D effect and congestion effect 考虑技术研发效应和拥堵效应的双面平台业务扩张战略
IF 2.5 4区 计算机科学
Kybernetes Pub Date : 2024-06-26 DOI: 10.1108/k-11-2023-2259
Junxia Yuan, Renhuai Liu, Yuanyang Zou
{"title":"Business expansion strategy of two-sided platform considering technology R & D effect and congestion effect","authors":"Junxia Yuan, Renhuai Liu, Yuanyang Zou","doi":"10.1108/k-11-2023-2259","DOIUrl":"https://doi.org/10.1108/k-11-2023-2259","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>A new model for two-sided platforms is presented, incorporating both the original business and an expanded (new) business. Previous studies have neglected the impact of technology R &amp; D on the new business aspect of two-sided platforms. This study addresses this gap by examining the technology R &amp; D effect on the new business while also considering the congestion effect on the original business. It investigates the optimal pricing and user scales for both the original and new businesses. Additionally, the profits of the original business, the new business, and the overall two-sided platform are analyzed.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Previous studies have overlooked the technology R &amp; D effect on the new business aspect of two-sided platforms. Therefore, this study focuses on examining the technology R &amp; D effect on the new business. Additionally, the congestion effect on the original business is considered. To determine the optimal prices for both sides of the original and new businesses, <em>a</em> game sequence model is introduced.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The optimal price on the service buyers (defined <em>b</em> side) of new business increases only with regard to technology R &amp; D effect on <em>b</em> side of new business increasing. The optimal price on <em>b</em> side of new business is equal to half of the <em>b</em>-side R &amp; D effect. The optimal profit of original business decreases with regard to the technology R &amp; D effect of new business and cross-market network effect on the services provider (defined <em>s</em> side) between original business and new business increasing, respectively. To gain optimal profit of two-sided platform, the two-sided platform adopts some strategies to improve the congestion.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>A new two-sided platform model is stated, in which the technology R &amp; D effect is embraced. The expanded business scenario of two-sided platform is considered, that is, the two-sided platform has one business firstly and a new business is developed or improved of two-sided platform. To solve the prices strategy of original business and new business, a game sequence of the original business and new business is presented.</p><!--/ Abstract__block -->","PeriodicalId":49930,"journal":{"name":"Kybernetes","volume":"339 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2024-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141502079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Associations between personality, creative thinking and learning, self-efficacy and academic achievement: a cross-sectional survey of coaches in Chinese art schools 人格、创造性思维与学习、自我效能感和学业成绩之间的关系:对中国艺术院校教练的横断面调查
IF 2.5 4区 计算机科学
Kybernetes Pub Date : 2024-06-25 DOI: 10.1108/k-04-2024-0904
Lijia Fan, Lei Sun
{"title":"Associations between personality, creative thinking and learning, self-efficacy and academic achievement: a cross-sectional survey of coaches in Chinese art schools","authors":"Lijia Fan, Lei Sun","doi":"10.1108/k-04-2024-0904","DOIUrl":"https://doi.org/10.1108/k-04-2024-0904","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Prioritization of technological skills in China has led to scarce resources for art education. In this study, we tested whether personality traits were associated with creative learning and creative thinking skills, and whether these aspects of creativity were linked with academic achievement. We considered self-efficacy and 21st-century skills as mediating and moderating factors.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>498 art school coaches were recruited from 12 Chinese universities. Coaches reported on their students’ Big Five personality traits, creative thinking skills, creative learning and self-efficacy, 21st-century skills and academic achievement. Data were analyzed with partial least squares structural equation modeling.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>High openness, low conscientiousness, high extraversion and high agreeableness were associated with creative thinking skills, while high openness, low conscientiousness, high agreeableness and low neuroticism were associated with creative learning. Creative thinking and learning skills were both positively associated with academic achievement. Self-efficacy partially mediated the association between creative thinking skills and academic achievement. No moderation effects were identified.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Findings imply that art education would benefit from deeper consideration of individual differences and the promotion of learning environments conducive to creativity.</p><!--/ Abstract__block -->","PeriodicalId":49930,"journal":{"name":"Kybernetes","volume":"79 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2024-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141513518","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
From code to connection: the role of responsible artificial intelligence (RAI) and leaders’ RAI symbolization in fueling high-tech employee innovation 从代码到连接:负责任的人工智能(RAI)和领导者的 RAI 象征在推动高科技员工创新中的作用
IF 2.5 4区 计算机科学
Kybernetes Pub Date : 2024-06-25 DOI: 10.1108/k-02-2024-0409
Shahan Bin Tariq, Jian Zhang, Faheem Gul Gilal
{"title":"From code to connection: the role of responsible artificial intelligence (RAI) and leaders’ RAI symbolization in fueling high-tech employee innovation","authors":"Shahan Bin Tariq, Jian Zhang, Faheem Gul Gilal","doi":"10.1108/k-02-2024-0409","DOIUrl":"https://doi.org/10.1108/k-02-2024-0409","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Artificial intelligence (AI) radically transforms organizations, yet ethical AI’s effect on employee innovation remains understudied. Therefore, this study aims to explore whether responsible artificial intelligence (RAI) enhances high-tech employees’ innovative work behavior (IWB) through creative self-efficacy (CSE) and employee mental health and well-being (EMHWB). The study further examines how leaders’ RAI symbolization (LRAIS) moderates RAI’s effect.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Through structural equation modeling, 441 responses of high-tech firms’ employees from Pakistan were utilized for hypotheses testing via SmartPLS-4.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results revealed that second-order RAI enhances employees’ IWB. The effect was supported directly and indirectly through CSE and EMHWB. Findings also showed that LRAIS significantly moderates RAI’s influence on CSE, on the one hand, and EMHWB, on the other.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>High-tech firms’ managers can fix AI-outlook issues that impair their employees’ IWB by prioritizing an ethical AI design involving actions like AI control mechanisms, bias checks and algorithmic audits. Similarly, these managers should facilitate RAI discussions and targeted trainings focusing on employees’ cognitive development and well-being. Likewise, RAI embracement programs and evaluations for leadership positions could be incorporated into high-tech firms.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study advances the mainstream AI literature and addresses a notable gap concerning RAI’s influence on employees’ IWB while grounding in social cognitive theory. Moreover, this study unveils how CSE and EMHWB affect IWB within RAI milieus. Additionally, through signaling theory, it underscores the significance of LRAIS in amplifying the direct association between RAI, CSE, and EMHWB within high-tech firms in emerging markets.</p><!--/ Abstract__block -->","PeriodicalId":49930,"journal":{"name":"Kybernetes","volume":"15 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2024-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141502351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Does personal innovativeness and personal anxiety matter? The predictors of continuance use intention of an e-wallet system 个人创新能力和个人焦虑重要吗?电子钱包系统持续使用意向的预测因素
IF 2.5 4区 计算机科学
Kybernetes Pub Date : 2024-06-25 DOI: 10.1108/k-10-2023-2213
Yang Tian, Tak Jie Chan, Tze Wei Liew, Ming Hui Chen, Huan Na Liu
{"title":"Does personal innovativeness and personal anxiety matter? The predictors of continuance use intention of an e-wallet system","authors":"Yang Tian, Tak Jie Chan, Tze Wei Liew, Ming Hui Chen, Huan Na Liu","doi":"10.1108/k-10-2023-2213","DOIUrl":"https://doi.org/10.1108/k-10-2023-2213","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Electronic wallets (e-wallet) systems have revolutionized transactional activities, prompting individuals to adopt digital payment methods. This study investigates the determinants of the continuance intention of the e-wallet system Touch 'n Go in Malaysia. We propose a framework integrating the diffusion of innovation theory (DOI) and mental accounting theory, thereby assessing the impacts of product-related factors (convenience, compatibility, perceived risk and perceived compatibility) and the moderating role of personal-related factors [personal innovativeness (PI) and personal anxiety].</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Data were collected involving 381 Malaysian Touch 'n Go users. The partial least squares structural equation modeling (PLS-SEM) was applied as a data analysis technique.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>As demonstrated by the results, convenience serves as a facilitator, while perceived risk acts as an inhibitor, influencing the continuance intention of the application. Compatibility and perceived complexity are found to be insignificant antecedents. However, neither PI nor personal anxiety was found as moderators.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research brings contributions to the electronic commerce literature by extending the understanding of the predictors and moderators of the continuance intention of Touch 'n Go users in Malaysia. We discuss how these findings implicate the two theories and offer insights for service providers and policymakers to promote the post-adoption intentions of Touch 'n Go.</p><!--/ Abstract__block -->","PeriodicalId":49930,"journal":{"name":"Kybernetes","volume":"69 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2024-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141502112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Multidimensional product market performance evaluation based on a weak expert comparative viewpoint mining framework 基于弱专家比较观点挖掘框架的多维产品市场绩效评估
IF 2.5 4区 计算机科学
Kybernetes Pub Date : 2024-06-21 DOI: 10.1108/k-02-2024-0318
Chao Wang, Xiaoyan Jiang, Qing Li, Zijuan Hu, Jie Lin
{"title":"Multidimensional product market performance evaluation based on a weak expert comparative viewpoint mining framework","authors":"Chao Wang, Xiaoyan Jiang, Qing Li, Zijuan Hu, Jie Lin","doi":"10.1108/k-02-2024-0318","DOIUrl":"https://doi.org/10.1108/k-02-2024-0318","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Market evaluation of products is the basis for product innovation, yet traditional expert-based evaluation methods are highly dependent on the specialization of experts. There exist a lot of weak expert-generated texts on the Internet of their own subjective evaluations of products. Analyzing these texts can indirectly extract the opinions of weak experts and transform them into decision-support information that assists product designers in understanding the market.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>In social networks, a subset of users, termed “weak experts”, possess specialized knowledge and frequently share their product experiences online. This study introduces a comparative opinion mining framework that leverages the insights of “weak experts” to analyze user opinions.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>An automotive product case study demonstrates that evaluations based on weak expert insights offer managerial insights with a 99.4% improvement in timeliness over traditional expert analyses. Furthermore, in the few-shot sentiment analysis module, with only 10% of the sample, the precision loss is just 1.59%. In addition, the quantitative module of specialization weighting balances low-specialization expert opinions and boosts the weight of high-specialization weak expert views. This new framework offers a valuable tool for companies in product innovation and market strategy development.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study introduces a novel approach to opinion mining by focusing on the underutilized insights of weak experts. It combines few-shot sentiment analysis with specialization weighting and AHP, offering a comprehensive and efficient tool for product evaluation and market analysis.</p><!--/ Abstract__block -->","PeriodicalId":49930,"journal":{"name":"Kybernetes","volume":"84 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141502352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Outsourcing or in-housing: remanufactured product warranty of independent remanufacturer 外包或内装:独立再制造者的再制造产品保证书
IF 2.5 4区 计算机科学
Kybernetes Pub Date : 2024-06-21 DOI: 10.1108/k-01-2024-0143
Lijun Meng, Jingya Xue, Baoyou Zhang, Hongying Xia
{"title":"Outsourcing or in-housing: remanufactured product warranty of independent remanufacturer","authors":"Lijun Meng, Jingya Xue, Baoyou Zhang, Hongying Xia","doi":"10.1108/k-01-2024-0143","DOIUrl":"https://doi.org/10.1108/k-01-2024-0143","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study attempts to determine the optimal pricing and warranty strategies for remanufactured products offered by independent remanufacturers (IRs). Specifically, it takes into account price competition and warranty service competition between the original equipment manufacturer (OEM) and IR, ultimately providing recommendations on the selection of warranty service modes for IRs.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study considers two warranty modes for IRs: in-housing and outsourcing. Based on game theory, this study identifies the conditions under which the warranty service for remanufactured product is outsourced to retailers in IR-remanufacturing mode. Furthermore, this study investigates how this strategic decision affects closed-loop supply chain (CLSC) operations by comparing the two modes in terms of profit, consumer surplus (CS), quantity and overall social welfare (SW).</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Firstly, the provision strategy for IRs' warranty on remanufactured products depends mainly on the retailer’s warranty cost. If retailers have lower costs for warranties, IR opts to outsource the remanufactured product warranty to the retailer. Second, when retailers offer warranties at a lower cost, IRs prefer outsourcing remanufactured product warranty to retailers. In this way, it will maximize both the remanufacturer’s and retailer’s profits while achieving the optimal total profit for the entire supply chain. However, it’s not beneficial for the OEM. Third, the IR’s preference for warranty service provision strategy is influenced by customers’ acceptance of remanufactured product, customer sensitivity toward remanufactured product warranty and economies of scale in warranty service.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The findings offer operational insights into IR decision-making in selecting warranty service provision strategies for remanufactured products.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study is among the first to examine warranty provision strategy for IRs in CLSC.</p><!--/ Abstract__block -->","PeriodicalId":49930,"journal":{"name":"Kybernetes","volume":"166 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141513519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Unravelling tourism destination's competitiveness using big data analytics: a comparative analysis 利用大数据分析揭示旅游目的地的竞争力:比较分析
IF 2.5 4区 计算机科学
Kybernetes Pub Date : 2024-06-19 DOI: 10.1108/k-12-2023-2580
Dilek Penpece Demirer, Ahmet Büyükeke
{"title":"Unravelling tourism destination's competitiveness using big data analytics: a comparative analysis","authors":"Dilek Penpece Demirer, Ahmet Büyükeke","doi":"10.1108/k-12-2023-2580","DOIUrl":"https://doi.org/10.1108/k-12-2023-2580","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The competitiveness of destinations is crucial for tourism. In this context, the study aims to uncover customer satisfaction, experiences, feelings, and thoughts by conducting a comparative analysis of social media comments from various competitive tourism destinations.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Big data research was conducted to answer the research questions. The data was collected on a social media platform focusing on three destinations in the Mediterranean region. Three methods were employed to analyse the data: sentiment analysis, topic modelling, and named-entity recognition.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>This study addressed traveller satisfaction levels. It identified the topics concerning each destination, examined the emotions expressed by travellers about these topics, explored the potential impact on future behaviour, and investigated the features of the destinations and satisfaction levels about these features. It also identified the prominent food and beverage names in destinations and explored tourists’ preferences regarding these foods and beverages.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The limitations of this study relate to the sample. The data used in this study was solely obtained from a single social media platform and focused on English-only comments. Further research that includes different social media platforms for hotel categories and considers reviews in local languages could capture a broader range of customer opinions and experiences.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Policymakers can gain insight into a destination’s position in the competitive landscape. This study has numerous implications for policymakers in the relevant destinations and managers in the design and implementation of services.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>The findings of this study can have broader societal implications if considered and implemented by decision-makers and tourism businesses in the context of competitiveness.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The study’s originality lies in integrating multiple disciplines and comparing tourism destinations using big data. This study improves the understanding of competitiveness in three specific Mediterranean destinations. Previous research has focused on different contexts in these Mediterranean destinations. Therefore, the study fills this gap by focusing simultaneously on all three destinations in the context of competitiveness.</p><!--/ Abstract__block -->","PeriodicalId":49930,"journal":{"name":"Kybernetes","volume":"26 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141513520","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How does temporal leadership affect unethical pro-organizational behavior? The roles of emotional exhaustion and job complexity 临时领导如何影响不道德的亲组织行为?情绪衰竭和工作复杂性的作用
IF 2.5 4区 计算机科学
Kybernetes Pub Date : 2024-06-18 DOI: 10.1108/k-02-2024-0522
Lei Liu
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