Journal of Software-Evolution and Process最新文献

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A hybrid‐ensemble model for software defect prediction for balanced and imbalanced datasets using AI‐based techniques with feature preservation: SMERKP‐XGB 使用基于人工智能的特征保存技术,为平衡和不平衡数据集建立软件缺陷预测混合组合模型:SMERKP-XGB
IF 2 4区 计算机科学
Journal of Software-Evolution and Process Pub Date : 2024-09-18 DOI: 10.1002/smr.2731
Mohd Mustaqeem, Tamanna Siddiqui, Suhel Mustajab
{"title":"A hybrid‐ensemble model for software defect prediction for balanced and imbalanced datasets using AI‐based techniques with feature preservation: SMERKP‐XGB","authors":"Mohd Mustaqeem, Tamanna Siddiqui, Suhel Mustajab","doi":"10.1002/smr.2731","DOIUrl":"https://doi.org/10.1002/smr.2731","url":null,"abstract":"Maintaining software quality is a significant challenge as the complexity of software is increasing with the rise of the software industry. Software defects are a primary concern in complex modules, and predicting them in the early stages of the software development life cycle (SDLC) is difficult. Previous techniques to address this issue have not been very promising. We have proposed “A hybrid ensemble model for software defect prediction using AI‐based techniques with feature preservation” to overcome this problem. We have used the National Aeronautics and Space Administration (NASA) dataset from the PROMISE repository for testing and validation. By applying exploratory data analysis (EDA), feature engineering, scaling, and standardization, we found that the dataset is imbalanced, which can negatively affect the model's performance. To address this, we have used the Synthetic Minority Oversampling (SMOTE) technique and the edited nearest neighbor (ENN) (SMOTE‐ENN). We have also used recursive feature elimination cross‐validation (RFE‐CV) with a pipeline to prevent data leaking in CV and kernel‐based principal component analysis (K‐PCA) to minimize dimensionality and selectively relevant features. The reduced dimensional data is then given to the eXtreme Gradient Boosting (XGBoost) for classification, resulting in the hybrid‐ensemble (SMERKP‐XGB) model. The proposed SMERKP‐XGB model is better than previously developed models in terms of accuracy (CM1: 97.53%, PC1: 92.05%, and PC2: 97.45%, KC1:95.65%), and area under the receiver operating characteristic curve values (CM1:96.30%, PC1:98.30%, and PC2:99.30%: KC1: 93.54) and other evaluation criteria mentioned in the literature.","PeriodicalId":48898,"journal":{"name":"Journal of Software-Evolution and Process","volume":"19 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142265344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
LLMs for science: Usage for code generation and data analysis 用于科学的 LLM:用于代码生成和数据分析
IF 2 4区 计算机科学
Journal of Software-Evolution and Process Pub Date : 2024-09-13 DOI: 10.1002/smr.2723
Mohamed Nejjar, Luca Zacharias, Fabian Stiehle, Ingo Weber
{"title":"LLMs for science: Usage for code generation and data analysis","authors":"Mohamed Nejjar, Luca Zacharias, Fabian Stiehle, Ingo Weber","doi":"10.1002/smr.2723","DOIUrl":"https://doi.org/10.1002/smr.2723","url":null,"abstract":"Large language models (LLMs) have been touted to enable increased productivity in many areas of today's work life. Scientific research as an area of work is no exception: The potential of LLM‐based tools to assist in the daily work of scientists has become a highly discussed topic across disciplines. However, we are only at the very onset of this subject of study. It is still unclear how the potential of LLMs will materialize in research practice. With this study, we give first empirical evidence on the use of LLMs in the research process. We have investigated a set of use cases for LLM‐based tools in scientific research and conducted a first study to assess to which degree current tools are helpful. In this position paper, we report specifically on use cases related to software engineering, specifically, on generating application code and developing scripts for data analytics and visualization. While we studied seemingly simple use cases, results across tools differ significantly. Our results highlight the promise of LLM‐based tools in general, yet we also observe various issues, particularly regarding the integrity of the output these tools provide.","PeriodicalId":48898,"journal":{"name":"Journal of Software-Evolution and Process","volume":"4 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142269249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Detect atomicity violations in concurrent programs through user assistance and identification of suspicious variable access patterns 通过用户协助和识别可疑变量访问模式,检测并发程序中的原子性违规行为
IF 2 4区 计算机科学
Journal of Software-Evolution and Process Pub Date : 2024-09-04 DOI: 10.1002/smr.2725
Jingwen Zhao, Yanxia Wu, Yun Feng, Jibin Dong, Changting Shi
{"title":"Detect atomicity violations in concurrent programs through user assistance and identification of suspicious variable access patterns","authors":"Jingwen Zhao, Yanxia Wu, Yun Feng, Jibin Dong, Changting Shi","doi":"10.1002/smr.2725","DOIUrl":"https://doi.org/10.1002/smr.2725","url":null,"abstract":"Atomicity violation bugs are a frequent problem in concurrency. Because of the unpredictable nature of thread interleaving, most current methods are unable to differentiate between harmful and benign atomicity violations. This makes it challenging to determine the existence of an actual bug. This paper presents a method for detecting atomicity violation bugs in programs based on user interaction. First, UserTrack matches access interleaving patterns to identify all potential violations. We then verify the programmer's atomicity intent between two logical access operations on the same thread and filter out some candidates. Finally, a user interaction mechanism checks the paths that do not produce atomicity violations when threads are interleaved. Our method focuses on a small number of interesting states and interleavings, while allowing the programmer to impose constraints on thread interleavings and explore all executions that satisfy these constraints. We continuously gather information through user feedback results and detect atomicity violation bugs that truly go against the programmer's intent. We evaluated the method using benchmark tests, which demonstrated the effectiveness of UserTrack in detecting atomicity violations.","PeriodicalId":48898,"journal":{"name":"Journal of Software-Evolution and Process","volume":"53 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142185445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Measuring software engineer's contribution in practice: An industrial experience report 衡量软件工程师的实际贡献:行业经验报告
IF 2 4区 计算机科学
Journal of Software-Evolution and Process Pub Date : 2024-09-04 DOI: 10.1002/smr.2722
Yue Li, He Zhang, Lanxin Yang, Liming Dong, Juzheng Zhang, Bohan Liu
{"title":"Measuring software engineer's contribution in practice: An industrial experience report","authors":"Yue Li, He Zhang, Lanxin Yang, Liming Dong, Juzheng Zhang, Bohan Liu","doi":"10.1002/smr.2722","DOIUrl":"https://doi.org/10.1002/smr.2722","url":null,"abstract":"Software engineers play a centric role throughout the software development lifecycle. Their activities directly impact the quality, performance, and successful delivery of software products, in particular for enterprises with an emphasis on high levels of quality assurance and timely delivery. Proper incentives that motivate software engineers are vital to secure and continuously improve development productivity and software quality. However, most existing research ignores the positive incentives for software engineers, especially industry‐oriented research. In addition, existing research largely relies on peer assessment and lacks objectivity and transparency. To this end, this study investigates the process of contribution measurement for software engineers in a global Information and Communications Technology (ICT) enterprise, to explore the practical experiences and significance of contribution measurement. We investigated the practices of contribution measurement through multiple methods, including archival analysis, interviews, and survey. A total of 22 software engineers were interviewed to understand the practical implementation process of measuring contributions and its impact on software processes as well as engineers. In addition, 74 responses to our questionnaire were collected and used for a comprehensive impact analysis on software engineers. The analysis results reveal five benefits for software development processes and four benefits for practitioners of contribution measurement in the studied enterprise. In addition, this study reports on the best practices of contribution measurement, such as team‐specific measurements, and provides a practical reference for researchers and organizations interested in studying or performing contribution measurement.","PeriodicalId":48898,"journal":{"name":"Journal of Software-Evolution and Process","volume":"60 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142224279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
E2E test execution optimization for web application based on state reuse 基于状态重用的网络应用程序 E2E 测试执行优化
IF 2 4区 计算机科学
Journal of Software-Evolution and Process Pub Date : 2024-09-02 DOI: 10.1002/smr.2714
Ruilian Zhao, Shukai Zhang, Zhifan Zhu, Ying Shang, Weiwei Wang
{"title":"E2E test execution optimization for web application based on state reuse","authors":"Ruilian Zhao, Shukai Zhang, Zhifan Zhu, Ying Shang, Weiwei Wang","doi":"10.1002/smr.2714","DOIUrl":"https://doi.org/10.1002/smr.2714","url":null,"abstract":"End‐to‐end (E2E) testing is a commonly used technique for web application testing. Unlike traditional unit tests, E2E tests focus on test scenarios that target the entire business, which integrate and collaborate of various components and services to make the whole application work. As a result, one drawback of E2E tests is their longer execution time, seriously affecting testing efficiency of web applications. In order to speed up the execution of E2E tests for web applications, this paper proposes a test execution optimization approach based page state reuse. Through analyzing the common operations of E2E tests, a common prefix trees is constructed to organize the same operations among test scripts in a test suite of web applications. Under the guidance of the prefix tree, the optimal reusable state is identified and duplicated to maximize the utilization of page states triggered by the same operations, thereby reducing the overall execution time of the test suite. Besides, to realize page state reuse automatically, we design a browser process replication strategy, which implement querying the active page and duplicating the web page. To verify the effectiveness of our method, experiments and evaluations were conducted on 347 E2E tests from eight open‐source web applications, and the results showed that our approach reduced the E2E testing execution time for web applications by 52%–68%.","PeriodicalId":48898,"journal":{"name":"Journal of Software-Evolution and Process","volume":"60 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142185444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Towards an ontology for process compliance with the (machinery) legislations 建立流程符合(机械)法规的本体论
IF 2 4区 计算机科学
Journal of Software-Evolution and Process Pub Date : 2024-08-29 DOI: 10.1002/smr.2728
Barbara Gallina, Gergő László Steierhoffer, Thomas Young Olesen, Eszter Parajdi, Mike Aarup
{"title":"Towards an ontology for process compliance with the (machinery) legislations","authors":"Barbara Gallina, Gergő László Steierhoffer, Thomas Young Olesen, Eszter Parajdi, Mike Aarup","doi":"10.1002/smr.2728","DOIUrl":"https://doi.org/10.1002/smr.2728","url":null,"abstract":"Legislations impose requirements on the manufacturing of machinery. Typically, these requirements are interpreted and refined by (domain‐specific) technical committees and published in terms of standards. At the company level, these refined requirements are further interpreted, refined, and documented in terms of internal processes. Due to the proliferation of (interdependent) legislations and standards and the consequent increase of the cognitive complexity, at the company level, manual knowledge management is becoming more and more challenging and requires automated decision support. Despite the availability of approaches aimed at automating the decision support, no one offers a satisfactory solution. In this paper, we focus on knowledge management for process compliance and we propose a novel structured ontology. Our ontology aims at mastering (by dividing and conquering via tracing) the cognitive complexity of the compliance problem, when heterogeneous and sometimes geographically distributed knowledge‐driven organizational structures (legal department, standardization department, etc.) are involved and need to communicate. We also illustrate the potential usefulness of our proposed ontology in the context of pumps manufacturing and safety process compliance with the Machinery Directive and related harmonized standards including EN 809:1998+A1. Specifically, first, we identify the competencies that characterize departments and interdepartment interactions, then we formulate an initial set of competency questions that translate those identified competencies, then we show how the ontology can be exploited to retrieve the answers to the questions and how the answers can be exploited to build a justification for compliance. Precisely, we propose an argumentation pattern given in two different argumentation notations, and we show how it can be partly instantiated by exploiting the returned answers. The illustration also partly covers the compliance with the Machinery Regulation, expected to replace the Machinery Directive by January 2027. Finally, we sketch our intended future work.","PeriodicalId":48898,"journal":{"name":"Journal of Software-Evolution and Process","volume":"17 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142185446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
NG_MDERANK: A software vulnerability feature knowledge extraction method based on N‐gram similarity NG_MDERANK:基于 N-gram 相似性的软件漏洞特征知识提取方法
IF 2 4区 计算机科学
Journal of Software-Evolution and Process Pub Date : 2024-08-27 DOI: 10.1002/smr.2727
Xiaoxue Wu, Shiyu Weng, Bin Zheng, Wei Zheng, Xiang Chen, Xiaobin Sun
{"title":"NG_MDERANK: A software vulnerability feature knowledge extraction method based on N‐gram similarity","authors":"Xiaoxue Wu, Shiyu Weng, Bin Zheng, Wei Zheng, Xiang Chen, Xiaobin Sun","doi":"10.1002/smr.2727","DOIUrl":"https://doi.org/10.1002/smr.2727","url":null,"abstract":"As software grows in size and complexity, software vulnerabilities are increasing, leading to a range of serious insecurity issues. Open‐source software vulnerability reports and documentation can provide researchers with great convenience for analysis and detection. However, the quality of different data sources varies, the data are duplicated and lack of correlation, which often requires a lot of manual management and analysis. In order to solve the problems of scattered and heterogeneous data and lack of correlation in traditional vulnerability repositories, this paper proposes a software vulnerability feature knowledge extraction method that combines the N‐gram model and mask similarity. The method generates mask text data based on the extraction of N‐gram candidate keywords and extracts vulnerability feature knowledge by calculating the similarity of mask text. This method analyzes the samples efficiently and stably in the environment of large sample size and complex samples and can obtain high‐value semi‐structured data. Then, the final node, relationship, and attribute information are obtained by secondary knowledge cleaning and extraction of the extracted semi‐structured data results. And based on the extraction results, the corresponding software vulnerability domain knowledge graph is constructed to deeply explore the semantic information features and entity relationships of vulnerabilities, which can help to efficiently study software security problems and solve vulnerability problems. The effectiveness and superiority of the proposed method is verified by comparing it with several traditional keyword extraction algorithms on Common Weakness Enumeration (CWE) and Common Vulnerabilities and Exposures (CVE) vulnerability data.","PeriodicalId":48898,"journal":{"name":"Journal of Software-Evolution and Process","volume":"6 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142224280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The PIM.3 process improvement process—Part of the iNTACS certified process expert training PIM.3 流程改进流程--iNTACS 认证流程专家培训的一部分
IF 2 4区 计算机科学
Journal of Software-Evolution and Process Pub Date : 2024-08-27 DOI: 10.1002/smr.2726
Richard Messnarz, Vesna Djordjevic, Viktor Grémen, Winifred Menezes, Ahmed Alborae, Rainer Dreves, So Norimatsu, Thomas Wegner, Bernhard Sechser
{"title":"The PIM.3 process improvement process—Part of the iNTACS certified process expert training","authors":"Richard Messnarz, Vesna Djordjevic, Viktor Grémen, Winifred Menezes, Ahmed Alborae, Rainer Dreves, So Norimatsu, Thomas Wegner, Bernhard Sechser","doi":"10.1002/smr.2726","DOIUrl":"https://doi.org/10.1002/smr.2726","url":null,"abstract":"This paper documents the results of the PIM.3 (Process Improvement Management) working group in INTACS (International Assessor Certification Schema) supported by the VDA‐QMC (Verband der Deutschen Automobilindustrie/German Automotive Association–Quality Management Center). INTACS promotes Automotive SPICE, which is an international standard that allows process capability assessment of projects, which implement systems that integrate mechanics, electronics, and software including optionally cybersecurity, functional safety, and machine learning. The paper outlines that for the first time since more than 20 years, the INTACS and VDA‐QMC included a process like PIM.3 Process Improvement Management in the scope for the assessor training. Before that, the assessments focused on the management, engineering, and support processes of series projects, while the improvement management has not been trained or assessed.","PeriodicalId":48898,"journal":{"name":"Journal of Software-Evolution and Process","volume":"2 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142224425","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Are your comments outdated? Toward automatically detecting code‐comment consistency 您的注释过时了吗?自动检测代码注释的一致性
IF 2 4区 计算机科学
Journal of Software-Evolution and Process Pub Date : 2024-08-27 DOI: 10.1002/smr.2718
Yuan Huang, Yinan Chen, Xiangping Chen, Xiaocong Zhou
{"title":"Are your comments outdated? Toward automatically detecting code‐comment consistency","authors":"Yuan Huang, Yinan Chen, Xiangping Chen, Xiaocong Zhou","doi":"10.1002/smr.2718","DOIUrl":"https://doi.org/10.1002/smr.2718","url":null,"abstract":"In software development and maintenance, code comments can help developers understand source code and improve communication among developers. However, developers sometimes neglect to update the corresponding comment when changing the code, resulting in outdated comments (i.e., inconsistent codes and comments). Outdated comments are dangerous and harmful and may mislead subsequent developers. More seriously, the outdated comments may lead to a fatal flaw sometime in the future. To automatically identify the outdated comments in source code, we proposed a learning‐based method, called CoCC, to detect the consistency between code and comment. To efficiently identify outdated comments, we extract multiple features from both codes and comments before and after they change. Besides, we also consider the relation between code and comment in our model. Experiment results show that CoCC can effectively detect outdated comments with precision over 90%. In addition, we have identified the 15 most important factors that cause outdated comments and verified the applicability of CoCC in different programming languages. We also used CoCC to find outdated comments in the latest commits of open source projects, which further proves the effectiveness of the proposed method.","PeriodicalId":48898,"journal":{"name":"Journal of Software-Evolution and Process","volume":"52 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142224278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Complex outsourcing relationships management model 复杂的外包关系管理模式
IF 2 4区 计算机科学
Journal of Software-Evolution and Process Pub Date : 2024-08-26 DOI: 10.1002/smr.2724
Ghulam Murtaza Khan, Siffat Ullah Khan, Mahmood Niazi, Muhammad Ilyas, Mamoona Humayun, Akash Ahmad, Javed Ali Khan, Sajjad Mahmood
{"title":"Complex outsourcing relationships management model","authors":"Ghulam Murtaza Khan, Siffat Ullah Khan, Mahmood Niazi, Muhammad Ilyas, Mamoona Humayun, Akash Ahmad, Javed Ali Khan, Sajjad Mahmood","doi":"10.1002/smr.2724","DOIUrl":"https://doi.org/10.1002/smr.2724","url":null,"abstract":"Global software development (GSD) refers to developing software with a distributed team spanning multiple locations and time zones. Based on relationships, there are four types of outsourcing: dyadic (one client–one vendor), multi‐vendor (one client–many vendors), co‐sourcing (many clients–one vendor), and complex outsourcing (many clients–many vendors). Compared to the other types of outsourcing contracts, complex outsourcing contracts are the hardest to work on and have the highest risk of project failure. This paper presents a model, the complex outsourcing relationships management model (CORMM), to assist the complex outsourcing stakeholders (both the clients and vendors) in managing their relationships in the context of GSD. This paper aims to develop a CORMM to assist the complex outsourcing relationships management stakeholders in GSD. Also, we are interested in identifying the applicability and effectiveness of the CORMM in the real‐world industry. The research approach follows a structured methodology comprising multiple phases. Initially, it leverages a systematic literature review (SLR) as its primary research method. The second phase involves the validation of the SLR findings via an empirical study. Subsequently, in the third phase, a model is developed. Finally, the proposed research approach is validated by incorporating two industrial case studies to assess the organization's relationship management utilizing the Motorola tool. The case study results show that CORMM can successfully point out relationship management issues in a complex outsourcing context. The feedback received from the participants of both companies indicates several positive and valuable insights about the CORMM and its application in the context of complex outsourcing relationships. The results highlight that CORMM serves as an assessment tool for evaluating an organization's relationship management capability and a means for organizations to enhance their position. Through CORMM, complex outsourcing organizations (many clients–many vendors) can identify strengths and weaknesses in their relationship management practices, enabling targeted improvement efforts.","PeriodicalId":48898,"journal":{"name":"Journal of Software-Evolution and Process","volume":"62 1","pages":""},"PeriodicalIF":2.0,"publicationDate":"2024-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142224277","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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