Group & Organization Management最新文献

{"title":"Tackling the Problem of Workplace Telepressure: Are Disconnection Policies Helpful?","authors":"Larissa K. Barber, Alecia M. Santuzzi, Xinyu Hu","doi":"10.1177/10596011231206206","DOIUrl":"https://doi.org/10.1177/10596011231206206","url":null,"abstract":"Employees often feel obligated to respond to work messages like emails and texts immediately – a psychological experience known as workplace telepressure. Telepressure is an important problem to address given its link to work burnout. Disconnection policies that encourage employees to unplug after work hours have been a popular solution adopted by many organizations. Yet the benefits of such policies – or explicit norms – for addressing telepressure are unknown. Surveys among two worker samples suggest that the presence of disconnection policies is not associated with telepressure among employees. Only implicit norms about e-work communications specifically (after-hours availability expectations) and work prioritization generally (low family-supportive work environments) predicted telepressure. Most employees also did not think a policy would be beneficial and anticipated problems (with flexibility). Therefore, interventions aimed at creating a supportive disconnection culture for both e-work communications and work generally may be more helpful than policies.","PeriodicalId":48143,"journal":{"name":"Group & Organization Management","volume":"3 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136318140","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How Organizational Cynicism Can Promote Customer-Directed Deviance Via Employee Resource Depletion And How Experiencing Supervisory Support May Help Overcome This Effect","authors":"Karim Mignonac, Sarah Boujendar, Gwenaëlle Bergon","doi":"10.1177/10596011231208232","DOIUrl":"https://doi.org/10.1177/10596011231208232","url":null,"abstract":"While research suggests that organizational cynicism prompts employees to engage in organizationally directed deviant behaviors, questions remain regarding whether, how and when organizational cynicism can also prompt employees to engage in deviance toward customers, who are third parties outside the organization-employee exchange relationship. Drawing on conservation of resources theory, we develop and test a model that addresses these questions. We theorize that organizational cynicism is an adverse and stressful experience that drains employees’ psychological resources over time, which in turn leads to customer-directed deviance. We further propose that perceptions of supervisor support help employees cope functionally with their lack of resources and reduce customer-directed deviant behavior. We tested our predictions in a two-week daily experience sampling study of call-center representatives and found that organizational cynicism indirectly predicts customer-directed deviant behavior via resource depletion when PSS is lower than when it is higher. Two post hoc studies (including a three-wave panel survey conducted over 6 months and a three-wave, time-separated survey conducted over one month) addressed the methodological limitations of this investigation and ruled out alternative explanations for our results. Implications for organizational cynicism and customer service literature are discussed.","PeriodicalId":48143,"journal":{"name":"Group & Organization Management","volume":"PAMI-3 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135412968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Development and Validation of a Short Broad Job Crafting Scale","authors":"Els Vanbelle, Yannick Griep, Anja Van den Broeck, Hans De Witte","doi":"10.1177/10596011231208924","DOIUrl":"https://doi.org/10.1177/10596011231208924","url":null,"abstract":"The dominant perspectives in the job crafting literature have different views on “what elements of their job employees craft” and “why employees craft their jobs”. To better grasp both perspectives, we developed and validated a short 4-item instrument (BJCS) to capture job crafting as the self-initiated changes made to one’s job with the intention to optimize one’s functioning. We validated the BJCS through five phases: (1) we developed the BJCS and conducted a qualitative study to establish content validity, (2) we establish its reliability and psychometric properties, (3) we demonstrated discriminant and convergent validity of the BJCS in relation to existing job crafting measures, and (4 & 5) the BJCS showed to be predictive and incrementally valid over and above existing measures in relation to indicators of optimal and dysfunctional functioning. Taken together, we demonstrated the validity of a broad short measure for job crafting which is especially relevant for the use in repeated measurement research.","PeriodicalId":48143,"journal":{"name":"Group & Organization Management","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135728943","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How Does Workplace Gossip Benefit Gossip Actors? The Impact of Workplace Gossip on Power and Voluntary Turnover","authors":"Andrea Kim, Allison S. Gabriel, Youngsang Kim, Jinhee Moon, Christopher C. Rosen","doi":"10.1177/10596011231203758","DOIUrl":"https://doi.org/10.1177/10596011231203758","url":null,"abstract":"Although workplace gossip is ubiquitous, more scholarship is needed to determine how employees may use gossip to attain valuable social resources at work—namely, their experience of power. Drawing from the gossip literature and research on power in the workplace, we identify proximal (i.e., increased power accrual) and distal (i.e., diminished voluntary turnover) positive outcomes for employees enacting negative and positive gossip about the organization at work. Using a sample of 338 nurses, we found that positive workplace gossip about the organization increases expert power. Our analysis further revealed that positive workplace gossip about the organization had a negative indirect effect on the voluntary turnover of gossip actors via their expert power. Our findings contribute to the organizational literature on the benefits of gossip to actors and serve to further enrich the emerging literature which has considered the relationship between power and turnover. An important implication of our research is that organizations need to recognize the dynamics of organization-directed gossip and its potential to serve as a source of social power for employees and a retention driver for those who accrue power in expertise.","PeriodicalId":48143,"journal":{"name":"Group & Organization Management","volume":"75 4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135884235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"O’ Coworker, Who Art Thou? The Conundrum of Not Knowing Who Is or Is Not One’s Coworker and a Preliminary Definition","authors":"Christian Kiewitz, Thomas J. Zagenczyk, Mindy Shoss, Kevin S. Cruz","doi":"10.1177/10596011231207733","DOIUrl":"https://doi.org/10.1177/10596011231207733","url":null,"abstract":"","PeriodicalId":48143,"journal":{"name":"Group & Organization Management","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136034198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Psychological Contracts at Different Levels: The Cross-Level and Comparative Multilevel Effects of Team Psychological Contract Fulfillment","authors":"Lyonel Laulié, Amanuel G. Tekleab, Denise M. Rousseau","doi":"10.1177/10596011231203365","DOIUrl":"https://doi.org/10.1177/10596011231203365","url":null,"abstract":"Taking a multi-level perspective on the psychological contract (PC), this study investigates the overlooked but critical role of team psychological contract fulfillment in shaping team and individual-level affect and outcomes. It examines the dynamics associated with employer PC Fulfillment (PCF) to the team and compares them to the dynamics regarding employer PCF of the individual’s own psychological contract. Guided by psychological contracts and self-regulation theories, we surveyed 504 individuals in 69 retail organization teams at two time periods. At the team level, findings support an indirect effect of team PCF on both team engagement and average turnover intention through affective climate. Similarly, at the individual level, we find an indirect effect of individual PCF on both engagement and turnover intentions through individual affect. Tests of scalar and configural similarity across levels support functional isomorphism between individual and team PCF relationships with engagement, while turnover intention is more highly related to individual than to team PCF. Last, we observe cross-level effects of team PCF on the relationship between individual PCF and turnover intentions. We present implications for multi-level PC theory, research, and practice.","PeriodicalId":48143,"journal":{"name":"Group & Organization Management","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135387401","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Knowledge Networks, Collaboration Networks, and Local Search Behaviors","authors":"Hongjuan Zhang, Jia Guo, Feng Guo, Wanting Zhang","doi":"10.1177/10596011231203364","DOIUrl":"https://doi.org/10.1177/10596011231203364","url":null,"abstract":"Inventors embed themselves in knowledge networks consisting of links between knowledge elements and collaboration networks with other inventors. These two networks are decoupled: Their structural features are distinct, and they jointly influence inventors’ local searches for knowledge. Using a longitudinal patent dataset comprising 12,174 observations, this study investigates the effects of two structural features of inventors in these networks—degree centrality and structural holes—on their local search behaviors. Our findings reveal that the degree centrality of inventors’ knowledge elements in the intra-organizational knowledge network contributes to the depth and breadth of their local search behaviors, while structural holes hinder such behaviors. Furthermore, the effect of degree centrality in the intra-organizational knowledge network for local searches increases when inventors hold central positions and span more structural holes in the intra-organizational collaboration network. The negative effect of structural holes in the knowledge network for local searches weakens when inventors hold central positions in the collaboration network. These findings contribute to the literature on knowledge searches by decoupling the knowledge and collaboration networks and analyzing their effects on the depth and breadth of local searches and offer practical implications to organizational managers and researchers.","PeriodicalId":48143,"journal":{"name":"Group & Organization Management","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134958362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Motivation to Be Inclusive: Understanding How Diversity Self-Efficacy Impacts Leader Effectiveness in Racially Diverse Workgroups","authors":"Lawrence Houston, Maria Kraimer, Pauline Schilpzand","doi":"10.1177/10596011231200929","DOIUrl":"https://doi.org/10.1177/10596011231200929","url":null,"abstract":"Diversity management is becoming integral to leaders’ success, given the influx of diversity in today’s organizations and workgroups. Yet, little is known about why some leaders and not others are effective at leading a racially diverse group of employees. To shed light on this important conundrum, we integrate social cognitive theory with the categorization-elaboration model of workgroup diversity (Van Knippenberg, De Dreu, & Homan, 2004) to advance a theoretical model that identifies how leaders’ diversity self-efficacy may be positively related to followers’ evaluations of leader effectiveness. We further hypothesize that leaders’ inclusive leadership behavior explains why those leaders who feel efficacious in leading diverse work groups would be deemed more effective, particularly when these leaders’ workgroups are more racially diverse. Based on a sample of 101 group leaders and 1470 healthcare professionals who worked in interdependent workgroups to provide quality patient care (Study 1) and a sample of 135 leader-follower dyads from various industries (Study 2), our data show that leaders’ diversity self-efficacy was more strongly related to followers’ evaluation of leader effectiveness when there were higher levels of racial diversity within workgroups. The data also indicate that the extent to which leaders engage in inclusive leadership behavior can explain why leaders’ diversity self-efficacy beliefs are positively related to followers’ evaluations of leader effectiveness and that the mediation of inclusive leadership behavior is stronger when workgroups are more racially diverse. Our study highlights the importance of leaders’ diversity self-efficacy beliefs in fostering an inclusive and effective work environment.","PeriodicalId":48143,"journal":{"name":"Group & Organization Management","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134911042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"What Comes After Black Swans and Gray Rhinos? An Organizational Perspective of Disruption","authors":"Turanay Caner, Ravi Madhavan","doi":"10.1177/10596011231201685","DOIUrl":"https://doi.org/10.1177/10596011231201685","url":null,"abstract":"The interface between organizations and their environments greatly interests organizational scholars. A key research stream—how changes in the external environment produce changes within organizations—is especially relevant in today’s turbulent economic and political context. We develop a theoretical model that considers external events and organizational routine changes as key components of disruption. We first draw on event system theory to derive and describe the external event dimensions of magnitude, coupling, clustering, and space, presented in a circumplex model. Then, we use an information-processing lens to theorize how those dimensions directly and contingently influence organizational routine change. We discuss our model’s implications for the effective management of organizations amid constant disruption.","PeriodicalId":48143,"journal":{"name":"Group & Organization Management","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135826817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evolved distal tail protein of skunaviruses facilitates adsorption to exopolysaccharide-encoding lactococci.","authors":"Anne M Millen, Damian Magill, Dennis Romero, Laura Simdon","doi":"10.20517/mrr.2023.29","DOIUrl":"10.20517/mrr.2023.29","url":null,"abstract":"<p><p><b>Aim:</b> Lactococcal skunaviruses are diverse and problematic in the industrial dairy environment. Host recognition involves the specific interaction of phage-encoded proteins with saccharidic host cell surface structures. Lactococcal plasmid pEPS6073 encodes genes required for the biosynthesis of a cell surface-associated exopolysaccharide (EPS), designated 6073-like. Here, the impact of this EPS on <i>Skunavirus</i> sensitivity was assessed. <b>Methods:</b> Conjugal transfer of pEPS6073 into two model strains followed by phage plaque assays and adsorption assays were performed to assess its effect on phage sensitivity. Phage distal tail proteins were analyzed bioinformatically using HHpred and modeling with AlphaFold. Construction of recombinant phages carrying evolved Dits was performed by supplying a plasmid-encoded template for homologous recombination. <b>Results:</b> pEPS6073 confers resistance against a subset of skunaviruses via adsorption inhibition. IFF collection skunaviruses that infect strains encoding the 6073-like <i>eps</i> gene cluster carry insertions in their distal tail protein-encoding (<i>dit</i>) genes that result in longer Dit proteins (so-called evolved Dits), which encode carbohydrate-binding domains. Three skunaviruses with classical Dits (no insertion) were unable to fully infect their hosts following the conjugal introduction of pEPS6073, showing reductions in both adsorption and efficiency of plaquing. Cloning the evolved Dit into these phages enabled full infectivity on their host strains, both wild type and transconjugant carrying pEPS6073, with recombinant phages adsorbing slightly better to the EPS⁺ host than wild type. <b>Conclusion:</b> The 6073-like EPS potentially occludes the phage receptor for skunaviruses that encode a classical Dit protein. Skunaviruses that infect strains encoding the 6073-like EPS harbor evolved Dits, which likely help promote phage adsorption rather than just allow the phage to circumvent the putative EPS barrier. This work furthers our knowledge of phage-host interactions in <i>Lactococcus</i> and proposes a role for insertions in the Dit proteins of a subset of skunaviruses.</p>","PeriodicalId":48143,"journal":{"name":"Group & Organization Management","volume":"23 1","pages":"26"},"PeriodicalIF":0.0,"publicationDate":"2023-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10688798/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87320264","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}