{"title":"Time to care? The temporal structuring of care work","authors":"Åsa Plesner","doi":"10.1016/j.cpa.2025.102812","DOIUrl":"10.1016/j.cpa.2025.102812","url":null,"abstract":"<div><div>Organizations exert control over workers’ time-use; some more than others. This paper contributes to studies of temporal structuring with a case study of a home care unit, where care workers’ time-use is planned down to the minute. Drawing on feminist theorizations of time, this study problematizes the ‘time’ that is assumed to be structured through temporal structuring. The question addressed is: how, and by whom, is care work temporally structured, and what internal contradictions arise in this process? Through the notion of process time (<span><span>Davies, 1994</span></span>), a temporality necessary for certain forms of care work, the study highlights internal contradictions between the necessary conditions for care work, and the actually existing temporal structures provided by formal control tools. Ethnographic materials are presented that show how nonmanagerial staff are sometimes able to overcome these contradictions. This finding forms the basis for an immanent critique of professional care organizations, with practical and political implications.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"102 ","pages":"Article 102812"},"PeriodicalIF":5.7,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144827344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The impact of digitalization on the autonomy of public service employees: Pôle emploi advisors fighting for the recognition of their professional skills","authors":"Didier Chabanet , Christine Noël Lemaître","doi":"10.1016/j.cpa.2025.102825","DOIUrl":"10.1016/j.cpa.2025.102825","url":null,"abstract":"<div><div>This article examines the impact of the digitization policy implemented at Pôle emploi—the French national agency responsible for providing compensation and support to employees who have involuntarily lost their jobs—on the work of its advisors, specifically looking at the level of autonomy they have in assisting jobseekers. Qualitative in nature, the data collected results from observations made in the different branches of Pôle emploi, 25 individual semi-directive interviews and a dozen group interviews. Referring to labor process theory, we analyze the discourse and practices of Pôle emploi advisors, and in particular their criticisms of digitalization regarding the standardization of their work and making it possible to support jobseekers remotely, without a face-to-face relationship, through entirely dematerialized procedures, or even support without any advisor being involved, which is so far rare but technically conceivable. Our results also highlight the ambiguity of the impact of digital tools, as some advisors point to the benefits that digitalization can bring in improving the quality of their work and increasing their room for maneuver. This observation leads us to discuss the conditions of use of digital tools, and to distinguish between situations that could usefully lead to a digital standardization of activities, and those which should enable advisors to retain their autonomy of judgment, to better provide support to jobseekers.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"102 ","pages":"Article 102825"},"PeriodicalIF":5.7,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145578809","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Atmosphere of measurement, consumable tools and the affective life of neoliberalism","authors":"Élodie Allain , Célia Lemaire , Gulliver Lux","doi":"10.1016/j.cpa.2024.102767","DOIUrl":"10.1016/j.cpa.2024.102767","url":null,"abstract":"<div><div>This article examines the links between accounting tools, affects and neoliberalism. To explain how accounting tools participate in the affective life of neoliberalism, we conducted longitudinal qualitative research on the health and social care sector in Quebec and examined the links between accounting tools and affects in a context of a neoliberal reform. We use the concept of atmosphere − collective affects present in a given space − to address the collective and spatial dimensions of affects linked to accounting tools. Our study shows that the omnipresence of accounting tools in spaces nurtures the atmosphere of measurement presented here. In this atmosphere, tools are viewed as consumables that could be replaced by newer tools, whereas the idea of quantification, supported by feelings of hope, receives support and endures over time. Our paper calls for broader application of the concept of atmosphere to better understand the affective dimension of neoliberal society.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"101 ","pages":"Article 102767"},"PeriodicalIF":8.3,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142744100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A theoretical exploration of positionality and “Interrelated Shadows” in management accounting field research","authors":"Gianluca F. Delfino","doi":"10.1016/j.cpa.2025.102792","DOIUrl":"10.1016/j.cpa.2025.102792","url":null,"abstract":"<div><div>This study examines how researcher positionality – the boundaries between emotional closeness and professional distance – is implicated in the research process, including data accessibility, data collection, and interpretation. While the literature advocates for a “balanced” approach, this study argues that such balance is difficult to attain in field settings, where researchers and participants co-construct positionality through (in)formal interactions. Drawing on a two-year autoethnographic study with SPRINGWORK (pseudonym), a large Italian consulting firm, this paper introduces the metaphor of “interrelated shadows” to theorize positionality and its implications for knowledge production. The findings demonstrate that researcher roles and identities are continuously negotiated, with moments of destabilization illuminating hidden dimensions of organizational realities while affecting interpretation processes. These insights challenge the distinction between “behind-the-scenes” aspects of fieldwork and formal data collection moments, positioning destabilization as a natural and necessary part of fieldwork. The study proposes a reflexive framework for interpreting the shadows cast by researchers and participants, increasing awareness and understanding of the mechanisms underlying destabilizing positionality. By so doing, it positions fieldwork as an inherently relational process, where knowledge production emerges as a contested space in which researchers become part of the data they collect and analyze. The paper presents practical guidelines to help researchers critically examine their positions in the field, unpack the effects of destabilization on their research, and encourage transparency in scholarly work and writing.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"101 ","pages":"Article 102792"},"PeriodicalIF":8.3,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143891296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Critical Perspectives on Taxation: In praise of heterophony","authors":"Lynne Oats, Carla Edgley, Emer Mulligan","doi":"10.1016/j.cpa.2025.102794","DOIUrl":"10.1016/j.cpa.2025.102794","url":null,"abstract":"<div><div>Given global disruption and current challenges that place increasing pressure on tax systems, we highlight, in this editorial, the pressing need for a critical gaze on tax. We note how this provides meaningful opportunities for critical researchers. We begin with reflections on developments in tax research within critical accounting and other disciplines since the first tax special issue in 2010. We then discuss how the papers in this second special issue adopt a critical gaze, and engage in ‘myth busting,’ dealing with: the role of legal scholarship in the Finnish tax field; new ways of conceptualising and approaching wealth taxation; the operation of co-operative compliance programmes for large taxpayers in the UK and the Netherlands; and the role of the media in reporting tax scandals. We reflect on what it means to be a critical scholar, and in particular a critical tax scholar, providing some inspiration for budding critical tax researchers in the form of ‘critical moves’. In our concluding thoughts, we call for heterophony, not just many voices but many different voices, a ‘simultaneous otherness,’ to strengthen critical research in tax, and soften disciplinary boundaries and methodological straightjackets. We emphasise how critical tax scholarship not only matters but provides exciting new agendas for creative, impactful research.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"101 ","pages":"Article 102794"},"PeriodicalIF":8.3,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144134967","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Critical dialogic accounting and accountability engagement: Exploring the micropolitics of microfinance and women’s empowerment through participatory action research","authors":"Farzana Aman Tanima , Judy Brown , Jesse Dillard","doi":"10.1016/j.cpa.2024.102786","DOIUrl":"10.1016/j.cpa.2024.102786","url":null,"abstract":"<div><div>Prior accounting research highlights the neoliberal discourse that dominates development institutions’ thinking and practices, including its market-focused representations of what it means to be an “empowered woman”. Building on Tanima et al. (2020, 2023, 2024), we report on a critical dialogic accounting and accountability (CDAA) engagement, employing participatory action research (PAR) methods, aimed at establishing space for a group of poor women in Bangladesh to discuss and collectively reflect on their views about women’s empowerment and microfinance. PAR methods were used to promote discussion of neoliberal approaches to microfinance and women’s empowerment and explore alternative possibilities associated with gender and development (GAD) discourse. We illustrate how group discussions and storytelling activities informed by ideas of micropolitics, divergent discourses and a “politics of becoming” (<span><span>Connolly, 1995</span></span>, <span><span>Connolly, 2011</span></span>) promoted discussion and debate of patriarchal discourses and the neoliberal subject position of “rational economic woman”. Ten years on from the engagement reported here, we also reflect on the distinctive nature of CDAA engagement and how our early experiences in, and learnings from, this study have shaped our ongoing research in this area.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"101 ","pages":"Article 102786"},"PeriodicalIF":8.3,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143465501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Financial gaslighting: The financialisation of care in later life","authors":"Erin Twyford , Rachel Rowe , Jane Andrew","doi":"10.1016/j.cpa.2025.102788","DOIUrl":"10.1016/j.cpa.2025.102788","url":null,"abstract":"<div><div>The world’s population is ageing, and the provision and sustainability of aged care services are urgent. Like structural reforms in similar settings, aged care has been subjected to the logics of financialisation, yet few studies examine its mobilisation in aged care. Drawing on nearly 900 submissions to the Royal Commission into Aged Care Quality and Safety in Australia, we provide insights into how financialisation presents in an aged care setting and its implications for older people. The study draws on three features of financialisation to explore its effects on everyday life within this context: the ‘assetisation’ of the home; the rhetoric of choice used to shift risks from the state to people; and the discourse of financial literacy, which has cultivated individual responsibility for the management of aged care. We argue that older people are ‘financially gaslit’ into believing that the provision of aged care is designed to support autonomy, choice, and information symmetries when, in reality, financialisation in aged care involves significant wealth transfer from individuals to private providers. Given the unevenness of home ownership at retirement, the variability in the capacity to exercise informed choice in later life, and the spectrum of financial literacy, we find that the current model displaces responsibility for funding aged care onto those in need of care. In turn, responsibilising people to make complex financial choices about the care needed in later stages of life ensures that substantive financial risks are shifted to those amongst the community’s most vulnerable.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"101 ","pages":"Article 102788"},"PeriodicalIF":8.3,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143453957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Professionalisation, Power and Empire: Accountancy in British India, 1913–1932","authors":"Shraddha Verma , Suki Sian","doi":"10.1016/j.cpa.2024.102783","DOIUrl":"10.1016/j.cpa.2024.102783","url":null,"abstract":"<div><div>In most non-white British colonies, the professionalisation process did not begin until political independence had been achieved and a path established to accomplish the indigenisation of national institutions. However, the case of India stands out as the only such colony in which Indian accountants were already in practice and the professionalisation process was already in train well before independence was achieved in 1947. This study examines key developments in the professionalisation of accountancy in British India from 1913 to 1932. Through the examination of archival data, the study explores the complexity of engagement between actors in the accounting field in this period in relation to the promulgation of audit legislation. Drawing on Bourdieu’s work, the study focusses on what was at stake for each group in the accounting field and draws attention to the power differentials that contributed to the acquiescence of Indian practitioners as they navigated the new regulations for auditors imposed by the British Government of India.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"101 ","pages":"Article 102783"},"PeriodicalIF":8.3,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143128479","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Stories of resistance: The role of online forums in response to Uber’s algorithmic management","authors":"Emma McDaid , Clinton Free","doi":"10.1016/j.cpa.2025.102790","DOIUrl":"10.1016/j.cpa.2025.102790","url":null,"abstract":"<div><div>This study investigates the dynamics of worker resistance within the gig economy. Drawing on a combination of 36 qualitative interviews with Uber drivers and a netnographic analysis of the forum <span><span>Uberpeople.net</span><svg><path></path></svg></span>, we investigate how drivers use digital communities to challenge precarity. Despite Uber’s efforts to individualize and control their labour, we reveal that resisting drivers use online forums to share experiences, develop resistance strategies, and foster collective identity. Specifically, we identify three primary mechanisms through which online forums facilitate resistance: (1) fostering in-group solidarity through shared grievances and collective identity formation; (2) enabling information exchange that empowers drivers to navigate and challenge platform constraints; and (3) providing discursive justifications for non-compliance with platform rules. This study contributes to research on labour resistance and algorithmic management by demonstrating how gig workers leverage digital spaces to contest control, highlighting the central role of storytelling and online communities in shaping contemporary labour struggles within the gig economy.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"101 ","pages":"Article 102790"},"PeriodicalIF":8.3,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143679051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Agathe Morinière , Irène Georgescu , Sea Matilda Bez
{"title":"Do Google Reviews matter for doctors? Unpacking online emotional accountability on a digital platform","authors":"Agathe Morinière , Irène Georgescu , Sea Matilda Bez","doi":"10.1016/j.cpa.2024.102768","DOIUrl":"10.1016/j.cpa.2024.102768","url":null,"abstract":"<div><div>The emergence of publicly available online feedback has prompted inquiries into the evolving context of professional evaluation, especially in the healthcare sector. Drawing on Illouz’s critical theory of emotional capitalism, this article unravels whether and how patients’ Google feedback changes the way doctors are held accountable. We draw on a qualitative analysis of Google’s patient feedback that is combined, when available, with doctors’ responses, coupled with 13 interviews with medical professionals and members of their administrative staff. Our contributions lie in conceptualising this Google online feedback as a form of ‘online emotional accountability’, a crucial characterisation that extends the current understanding of the phenomenon of online feedback for professionals. It sheds new light on a pivotal shift in which informal discussions about doctors’ behaviour and patients’ emotional satisfaction are made publicly available, placing professionals—especially doctors—under public scrutiny not only for their expertise but also for their role in managing the diverse emotional needs and expectations of their patients. Our findings uncover four critical implications of this online emotional accountability from a doctors’ perspective: (1) the feigned indifference; (2) the critiques of the commodification of medical work; (3) the potential competing goals between achieving patient emotional satisfaction and respecting professional ethics; and (4) the challenges of addressing patients’ feedback under public scrutiny.</div></div>","PeriodicalId":48078,"journal":{"name":"Critical Perspectives on Accounting","volume":"101 ","pages":"Article 102768"},"PeriodicalIF":8.3,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143128552","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}