{"title":"The Relationship of Board Attributes, Corporate Social Responsibility and Corporate Financial Performance in Chinese Technology-Listed Companies","authors":"A. Ma, Yinfei Chen, Yiming Chen","doi":"10.18178/joebm.2023.11.1.732","DOIUrl":"https://doi.org/10.18178/joebm.2023.11.1.732","url":null,"abstract":"—Chinese companies have paid more attention to corporate social responsibility (CSR) activities in recent years. This paper aimed to provide empirical evidence on the relationship between board attributes and CSR and between CSR and corporate financial performance of Chinese technology-listed companies. The data from 2011 to 2020 was obtained from the database systems of CSMAR, Bloomberg and Wind. A total of 2,726 listed technology companies in China were gathered. The data were analyzed by CSR metrics in the form of ESG scores using OLS regression analysis and fixed effect regression models. The findings report that Board independence is a strong driving force of CSR performance, whereas board gender has a significant negative impact on CSR performance. The correlation between board attendance and CSR performance is insignificant. CEO duality has a negative impact on CSR performance. The results highlight the importance of CSR performance which can promote corporate financial performance. This study fills up the gap in CSR related research in the technology industry and offer more evidence for further research between board diligence and CSR. The study presents feasible suggestions for enterprises in the Chinese technology industry to improve operation and management by providing theoretical and practical implications, to guide regulators and Chinese technology-listed companies in ensuring the sustainable development of the sector.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79373189","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ana Ordoñez-Silva, Javier Quiñones-Campos, Martin Collao-Diaz, J. Quiroz-Flores, A. Flores-Perez
{"title":"Service Model under the Lean Approach and Theory of Constraints to Increase the Level of Service in SMEs in the Health Sector","authors":"Ana Ordoñez-Silva, Javier Quiñones-Campos, Martin Collao-Diaz, J. Quiroz-Flores, A. Flores-Perez","doi":"10.18178/joebm.2023.11.3.748","DOIUrl":"https://doi.org/10.18178/joebm.2023.11.3.748","url":null,"abstract":"—Companies in the health sector face the challenge of offering optimal patient care, knowing that they come to establishments with some pain or illness that afflicts them, thus hindering well-being during the care processes. The level of service represents around 16% of the annual costs of Peruvian SMEs in the health sector, analyzing the waiting time of patients, the quality of care received and the flow of people who come to the establishment according to capacity of this. Therefore, a model based on the Lean methodology and the theory of constraints was developed to improve the level of service. It was validated by carrying out a case study in a company in the sector located in the Peruvian province of Cañete. The results showed an increase in the level of service, improvement of workstations with the availability of necessary tools, reduction of cycle times from 5.1 hours to 1.2 hours, also reducing waiting times for office care from 1.81 hours at 0.35 hours.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77851370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How Social Presence Affects Viewers’ Impulse Buying Behavior in Live Streaming Commerce","authors":"Beicheng Liu","doi":"10.18178/joebm.2023.11.3.745","DOIUrl":"https://doi.org/10.18178/joebm.2023.11.3.745","url":null,"abstract":"—This paper mainly studies the influence of consumers’ social presence (social presence of streamers, social presence of viewers, social presence of live streaming platform, telepresence) on impulse buying behavior when watching the live streaming commerce, and explores the mediating effect played by perceived enjoyment and perceived value. Based on the Stimulus Organism Response (SOR) model, survey data from 191 viewers with live streaming buying experience in China were collected by using a survey questionnaire method, and the research hypotheses were tested by using moderated regression analysis and Bootstrapping methods. The study’s findings suggest that the four dimensions of social presence have positive effects on impulse buying behavior. Both perceived enjoyment and perceived value play a partial mediating role in the relationship of “social presence → impulse buying behavior” and there are significant differences between the two intermediary paths. The four dimensions of social presence have differentiated influences on perceived enjoyment, perceived value and impulse buying behavior. The research results of this paper will help streamers and merchants to understand the specific operational path of social presence to promote the emergence of consumer impulse buying behavior, and provide effective marketing suggestions for live streaming commerce companies and managers.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84716629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Research on Customer Loyalty Impact Factors and Strategy Optimization Based on Automotive Testing and Certification Industry","authors":"Huatong Huang, Ying-Ying Li","doi":"10.18178/joebm.2023.11.3.752","DOIUrl":"https://doi.org/10.18178/joebm.2023.11.3.752","url":null,"abstract":"—Based on Kevin Lane Keller’s Customer-Based Brand Equity Model (CBBE Model), this article explores the influencing factors of loyalty and develops a customer loyalty model for the automotive testing and certification industry. Through interviews and expert opinions, this article extracts eight loyalty determinants and 25 estimated performance indexes to adapt the loyalty assessment dimensions of this industry. This article innovatively combines Partial Least Squares-Based Structural Equation Modeling (PLS-SEM) and Importance-Performance Analysis (IPA) to quantify the extent of influence of each determinant on loyalty and to provide guidance for the prioritization of actions. The advantage of combining the two models is identifying the company’s weaknesses and quantifying the effects of improvements. Data were collected through questionnaires, and SmartPLS 4.0 was used to verify the proposed hypothesis. The analysis concludes that the company should improve the quality of certificate reports in the short term and provide more added value for customers in the long term. The model has a substantial application value and enables companies to identify problems, prevent business churn, optimize their overall management system, and improve market competitiveness.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80966931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Trusting Behavior, Risk Preference and Loss Aversion","authors":"Jiatong Xue","doi":"10.18178/joebm.2023.11.2.738","DOIUrl":"https://doi.org/10.18178/joebm.2023.11.2.738","url":null,"abstract":"—This paper uses experimental methods to study if individual’s risk preference or loss aversion will affect people’s trusting behavior. The results of the experiment show that individuals’ risk preference significantly impacts people’s trusting behavior. Compared with other subjects, people who are relatively less risk-averse show a higher degree of trust in others. Moreover, individuals’ loss aversion also affects people’s trusting behavior, subjects with relatively lower levels of loss aversion exhibit a higher degree of trust in others.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78284043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A SYSTEMATIC REVIEW OF THE LITERATURE AND BIBLIOMETRIC ANALYSIS OF GOVERNANCE OF FAMILY FIRMS","authors":"Zhongmin Pu, Zeshui Xu, Xinxin Wang, M. Škare","doi":"10.3846/jbem.2022.18309","DOIUrl":"https://doi.org/10.3846/jbem.2022.18309","url":null,"abstract":"Governance in family firms can profoundly influence corporate behavior and performance. Recently, family firm governance (FFG) has attracted extensive attention as increasing empirical research has been published. However, few studies have attempted to map the global research on this growing field. In this paper, a comprehensive literature review and bibliometric analysis are conducted to provide an overview of the FFG. A total of 626 relevant studies from the Web of Sciences Core Collection database between 1998 and 2020 are analyzed. First, based on a literature review by identifying the classification of FFG and topics related to family governance, an overall conceptual structure is proposed. Second, the performance and influence of journals, authors and papers are analyzed by descriptive bibliometric analysis. Finally, with assistance from the CiteSpace and VoS viewer tools, the co-authorship, co-occurrence and co-citation network are presented to display the social and intellectual structure and find the hotspots. The findings of this study help to objectively understand the evolution of FFG and to capture potential research directions.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84383444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Bossman, Ș. C. Gherghina, Emmanuel Asafo-Adjei, A. Adam, S. Agyei
{"title":"EXPLORING THE ASYMMETRIC EFFECTS OF ECONOMIC POLICY UNCERTAINTY AND IMPLIED VOLATILITIES ON ENERGY FUTURES RETURNS: NOVEL INSIGHTS FROM QUANTILE-ON-QUANTILE REGRESSION","authors":"A. Bossman, Ș. C. Gherghina, Emmanuel Asafo-Adjei, A. Adam, S. Agyei","doi":"10.3846/jbem.2022.18282","DOIUrl":"https://doi.org/10.3846/jbem.2022.18282","url":null,"abstract":"This study examined the asymmetric effects of major uncertainty and volatility indices (economic policy uncertainty, Chicago Board Options Exchange crude oil volatility, CBOE volatility index, CBOE VIX volatility, and NASDAQ 100 volatility target) on the returns of global energy and its constituents (global energy index, Brent, heating oil, natural gas, and petroleum). The causalityin-quantiles test and the quantile-on-quantile regression technique were employed on daily data covering the period between April 2012 and March 2022. The findings evidenced asymmetries and heterogeneity in the causal effects of global uncertainty and market volatilities on energy markets. For all uncertainty and volatility measures, we found strong negative relationships with energy commodities at stressed conditions, signalling some hedging benefits for market participants. The current research is among the first investigations to explore the asymmetric relationships between major uncertainty and volatility indices, as well as global energy and its constituents. Essential portfolio implications of our findings are discussed.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2022-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84013465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jiří Dvořák, Stanislav Tripes, M. Sokolová, Iveta Musilová
{"title":"TRENDS IN BUSINESS STRATEGY RESEARCH, BIBLIOMETRIC ANALYSIS AND TEXT MINING","authors":"Jiří Dvořák, Stanislav Tripes, M. Sokolová, Iveta Musilová","doi":"10.3846/jbem.2022.18301","DOIUrl":"https://doi.org/10.3846/jbem.2022.18301","url":null,"abstract":"<jats:p />","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2022-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89783194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"THE IMPACT OF MANDATORY CSR DISCLOSURE ON FIRM EFFICIENCY IN AN EMERGING COUNTRY","authors":"Thi-Khanh Kieu, Cong-Hoang Nguyen, Shu Wu","doi":"10.3846/jbem.2022.18201","DOIUrl":"https://doi.org/10.3846/jbem.2022.18201","url":null,"abstract":"The government in emerging economies often moves firstly in issuing regulations to push the firms follow some social commitments. Natural resource-based firms in Indonesia are the first movers to be required for mandatory CSR disclosure. This study explores how the efficiency of those firms was affected under such the regulations. The sample includes Indonesian firms listed on the Indonesia stock exchange in 2009–2019, and the data is analysed by data envelopment analysis and difference-in-differences method with 506 treatment and 2,536 control firm-year observations. The results express the positive impact of mandatory CSR disclosure on firm efficiency. This study also suggests the policy makers to provide clear standards in regulations, and consider expanding the applicable objects. Managers should utilize this regulation as an effective tool to develop and manage the companies’ annual plan, and improve firm performance.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2022-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90657501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"VOLATILITY SPILLOVER BETWEEN GERMANY, FRANCE, AND CEE STOCK MARKETS","authors":"V. Chirilă, C. Chirilă","doi":"10.3846/jbem.2022.18194","DOIUrl":"https://doi.org/10.3846/jbem.2022.18194","url":null,"abstract":"The CEE stock markets are more and more integrated in the European financial markets. The growth of the integration of financial markets favours the volatility and return spillover between them. The current study analyses the volatility spillover among the stock markets in the countries from Central and East Europe (CEE) and Germany and France with the aim to identify the possibilities of reduction of a portfolio risk. A special attention is granted to the analysis during the pandemic caused by COVID-19. The time-varying parameter vector autoregressive (TVP-VAR) model on which is based the methodology proposed by Antonakakis and Gabauer (2017) is used to estimate the evolution in time of volatility spillover. The empirical results obtained for the period January 2001 – September 2021 highlight the increase in volatility spillover between the countries analysed when the pandemic caused by COVID-19 was confirmed. The lack of volatility integration of the markets analysed enables the making of arbitrages in order to reduce the risk of a portfolio. The results obtained are important in the management of financial asset portfolios.","PeriodicalId":47594,"journal":{"name":"Journal of Business Economics and Management","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2022-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73505105","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}