INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE最新文献

{"title":"The second victim's satisfaction index model.","authors":"Mariam Al-Nasser, Amjad Al-Nasser","doi":"10.1108/IJHCQA-05-2025-0071","DOIUrl":"10.1108/IJHCQA-05-2025-0071","url":null,"abstract":"<p><strong>Purpose: </strong>This article proposes a new customer satisfaction model. The purpose of the proposed model is to identify the key factors that influence the second victim's (SV's) satisfaction level. In a medical context, the SV refers to caregivers who provide all kinds of daily support to a close relative who is living with chronic and irreversible conditions, such as Alzheimer's patients.</p><p><strong>Design/methodology/approach: </strong>The model is simulated from the American customer satisfaction model, but with different latent variables. Based on literature and theoretical considerations, four predictors of caregiver satisfaction were identified: knowledge, empathy, memory and lifestyle. To evaluate the research model, this study employed the partial least squares structural equation modeling technique.</p><p><strong>Findings: </strong>Data were collected from a sample of 154 Alzheimer's caregivers over a period of three months using convenience and network sampling techniques. The analysis revealed several key findings. Both knowledge and memory had a significant and positive influence on caregivers' satisfaction, indicating the importance of cognitive resources and caregiving competence. In addition, memory and lifestyle influence empathy, suggesting that both personal reflection and healthy routines may enhance emotional attunement toward care recipients.</p><p><strong>Research limitations/implications: </strong>The main limitation we faced in this study is the difficulty in collecting a large sample size; the study relies on a sample of 154 caregivers.</p><p><strong>Practical implications: </strong>This study offers valuable models that shape SV's satisfaction. By identifying and validating the roles of knowledge, memory, empathy and lifestyle, the model offers a robust framework for developing targeted interventions to support and empower caregivers.</p><p><strong>Social implications: </strong>The insights gained from this research can contribute to greater family caregivers' awareness, especially on caregiver knowledge and memory to improve the lifestyle and increase their satisfaction level when they are dealing with Alzheimer's patients.</p><p><strong>Originality/value: </strong>The originality of this study lies in its optimal model results, which show the main significant factors of the SVs, which advances understanding and opens new avenues for future research.</p>","PeriodicalId":47455,"journal":{"name":"INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE","volume":" ","pages":"134-150"},"PeriodicalIF":2.2,"publicationDate":"2026-05-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145514688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The economic burden of medical errors and policy solutions for patient safety: evidence from a mixed-methods study in Tehran.","authors":"Mostafa Shafiei, Taha Nasiri, Mohammad Amiri-Ara, Rouhollah Zaboli","doi":"10.1108/IJHCQA-11-2025-0181","DOIUrl":"https://doi.org/10.1108/IJHCQA-11-2025-0181","url":null,"abstract":"<p><strong>Purpose: </strong>This study aims to estimate the direct economic burden of major medical errors and identify feasible policy Solutions for improving patient safety in an Iranian tertiary hospital context.</p><p><strong>Design/methodology/approach: </strong>A sequential explanatory mixed-methods design was adopted. In the quantitative phase, all medical errors reported between 2019 and 2023 were analyzed using the Ministry of Health's 29-item taxonomy. The three most frequent and cost-measurable categories - patient falls with severe injury, retained surgical items, and wrong-site surgery -were selected for micro-costing analysis. In the qualitative phase, two focus group discussions with eight safety experts were conducted, guided by the WHO Patient Safety Cost Framework. Data were analyzed using descriptive statistics and directed content analysis.</p><p><strong>Findings: </strong>Patient falls generated the highest direct cost (USD 526 per case), followed by retained surgical items (USD 412) and wrong-site surgery (USD 71). The largest cost components were hospital stay, consumables, and therapeutic procedures. Qualitative findings highlighted systemic issues such as staff shortages, weak safety culture, poor checklist compliance, and a lack of digital monitoring technologies.</p><p><strong>Practical implications: </strong>The study recommends strengthening human resource management, fostering a non-punitive safety culture, adopting RFID/barcode technologies for surgical tracking, implementing digital Time-Out monitoring, and investing in smart hospital infrastructure to prevent costly medical errors.</p><p><strong>Originality/value: </strong>This research provides the first comprehensive mixed-methods economic evaluation of medical errors in Iran, integrating financial data with policy-level analysis. The results offer evidence-based insights for healthcare administrators and policymakers seeking cost-effective Solutions to enhance patient safety and hospital efficiency.</p>","PeriodicalId":47455,"journal":{"name":"INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE","volume":" ","pages":"1-18"},"PeriodicalIF":2.2,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147785611","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Management of non-conformities in the pre-analytical phase of the medical analysis laboratory.","authors":"Hind Kechkar, Jihad Boukhaldi, Abderrazak Sabri, Mohamed Omari, Asmaa Morjan, Jalila Elbakkouri, Ahmed Aziz Bousfiha, Nabiha Kamal","doi":"10.1108/IJHCQA-11-2025-0206","DOIUrl":"https://doi.org/10.1108/IJHCQA-11-2025-0206","url":null,"abstract":"<p><strong>Purpose: </strong>The pre-analytical phase is a critical step in medical biology analyses, encompassing all stages from test ordering to sample presentation on the analyzer. The aim of this study is to propose a quality management approach for handling non-conformities in the pre-analytical phase of a medical analysis laboratory.</p><p><strong>Design/methodology/approach: </strong>This study investigated various pre-analytical non-conformities in a medical biology laboratory in Casablanca over an 8-month period. To address the primary causes of these non-conformities, we employed several quality tools, including FMECA, Ishikawa diagram, Pareto diagram, and brainstorming. Our work was structured according to the Plan-Do-Check-Act cycle. Excel was used for data processing and diagram creation, while Zotero managed bibliographic references.</p><p><strong>Findings: </strong>Two non-conformities were classified as high-criticality: the first concerned sampling errors (incorrect patient identification and non-compliant labeling), and the second involved non-compliant subcontracting samples. After determining the root causes of these two nonconformities, we implemented corrective actions and achieved a 46% improvement for the non-conforming during sampling and a 49% improvement for the non-conforming subcontracting samples.</p><p><strong>Originality/value: </strong>After the first PDCA cycle, we achieved a significant improvement in the two non-conformities studied. Using quality tools, we prioritized the most critical non-conformities for immediate action. In addition, other methods enabled us to identify all the potential causes of these two non-conformities, pinpointing those responsible for 80% of their occurrence. A second PDCA cycle will be implemented to further improve the results obtained in the first cycle.</p>","PeriodicalId":47455,"journal":{"name":"INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE","volume":" ","pages":"1-11"},"PeriodicalIF":2.2,"publicationDate":"2026-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147475818","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Psychological distress and musculoskeletal problems among Malaysian adults.","authors":"Wen Qi Khan, Seok Tyug Tan, Seok Shin Tan, Hariyono Hariyono, Nurul Aimi Binti Ab Kadir, Chin Xuan Tan","doi":"10.1108/IJHCQA-03-2025-0025","DOIUrl":"https://doi.org/10.1108/IJHCQA-03-2025-0025","url":null,"abstract":"<p><strong>Purpose: </strong>The growing prevalence of psychological distress in Malaysia highlights a significant mental health burden among the adult population. This study aimed to investigate the relationship between psychological distress and musculoskeletal problems among adults in Malaysia.</p><p><strong>Design/methodology/approach: </strong>This cross-sectional study recruited a total of 391 Malaysian adults. The questionnaire consisted of a sociodemographic section, the depression, anxiety and stress|(DAS) Scale-21 (DASS-21), and the Nordic Musculoskeletal Questionnaire.</p><p><strong>Findings: </strong>The prevalence of DAS were 36.3%, 45.0% and 22.5%, respectively. Notably, 44.3% of respondents reported at least one musculoskeletal problem in the past week, with the neck (18.2%), shoulder (17.1%), and lower back (17.1%) being the most commonly affected areas. Significant differences were observed between age (p < 0.001), marital status (p < 0.001), and educational level (p < 0.05) with DAS. There were significant differences between ethnicity and both depression and anxiety (p < 0.05). Regression analysis indicated that respondents with higher stress score (ß = 0.038, p = 0.046) were associated with a greater of musculoskeletal problems.</p><p><strong>Practical implications: </strong>This study reveals a complex interplay between psychological distress and musculoskeletal problems.</p><p><strong>Originality/value: </strong>This study provides novel insights into the prevalence of DAS among adults, alongside musculoskeletal problems. The findings highlight key sociodemographic differences in psychological distress and reveal a significant association between stress levels and musculoskeletal problems. These results underscore the need for integrated mental and physical health interventions to address the co-occurring burden of psychological distress and musculoskeletal disorders.</p>","PeriodicalId":47455,"journal":{"name":"INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE","volume":" ","pages":"1-11"},"PeriodicalIF":2.2,"publicationDate":"2026-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147475778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The effect of disability employment on firm performance: the moderating role of technological innovation.","authors":"Abdulazeez Y H Saif-Alyousfi","doi":"10.1108/IJHCQA-04-2025-0056","DOIUrl":"https://doi.org/10.1108/IJHCQA-04-2025-0056","url":null,"abstract":"<p><strong>Purpose: </strong>This study aims to investigate the impact of disability employment on firm performance, highlighting the moderating role of technological innovation (TI).</p><p><strong>Design/methodology/approach: </strong>Data from 93 firms listed on the Saudi Stock Exchange (Tadawul) from 2015 to 2023 were analyzed using a fixed-effects model to examine the effects of disability employment, TI and their interaction on performance measures, including return on assets, return on equity, Tobin's Q and stock price returns.</p><p><strong>Findings: </strong>Disability employment positively affects firm performance, with stronger effects in firms adopting higher levels of TI. Technology-intensive sectors and larger firms benefit more, reflecting their greater capacity to implement inclusive employment and technological advancements. Robustness checks, including subsample analyses and alternative models (two-stage least squares and generalized method of moments), confirm the reliability of the results.</p><p><strong>Practical implications: </strong>Integrating disability employment with TI can enhance firm performance and support sustainable growth. Policymakers and practitioners are encouraged to promote inclusive employment alongside technological development to maximize these benefits.</p><p><strong>Originality/value: </strong>This study offers novel insights into how disability employment and TI interact to shape firm performance, providing robust evidence from an emerging market context.</p>","PeriodicalId":47455,"journal":{"name":"INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE","volume":" ","pages":"1-21"},"PeriodicalIF":2.2,"publicationDate":"2026-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147435847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mapping Irish child and young people's health datasets and national policy frameworks: a scoping review protocol with a quantitative gap-analysis framework.","authors":"Seif El Hadidi, Michael Barrett, Cliona McGarvey, Karina Hamilton, Ciara Martin","doi":"10.1108/IJHCQA-09-2025-0148","DOIUrl":"https://doi.org/10.1108/IJHCQA-09-2025-0148","url":null,"abstract":"&lt;p&gt;&lt;strong&gt;Purpose: &lt;/strong&gt;To systematically map Irish national health datasets and policy frameworks relevant to children and young people (0-24 years) and appraise their readiness for quality improvement, equity monitoring, and interoperable reuse.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Design/methodology/approach: &lt;/strong&gt;A Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR) and the Joanna Briggs Institute (JBI)-guided scoping review will synthesise peer-reviewed and grey literature. Datasets will be benchmarked using World Health Organization Data Quality Review (DQR) domains, Findable, Accessible, Interoperable, Reusable (FAIR) principles, European Medicines Agency registry guidance and PROGRESS-Plus equity stratifiers. Outputs will be synthesised into structured matrices (national catalogue, key quality indicators and availability-variability layer) and an equity heat map.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Findings: &lt;/strong&gt;The review will characterise heterogeneity in coverage, coding, governance, equity stratification and linkage-readiness across perinatal, hospital, registry, surveillance and community datasets, identifying priority gaps for standardisation.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Research limitations/implications: &lt;/strong&gt;Within the context of healthcare quality assurance, the synthesis will enable evidence-informed benchmarking across clinical domains, from perinatal outcomes to chronic disease management. The integration of DQR and FAIR appraisals will allow Irish health agencies to identify datasets that meet international standards of reliability, completeness and accessibility. Simultaneously, mapping PROGRESS-Plus variables will reveal where data gaps perpetuate inequities, informing targeted data-collection reforms. The resultant framework will provide a replicable model for how nations can align data governance with the continuous quality-improvement cycle central to the International Journal of Pharmaceutical Quality Assurance's mission - linking structure (data quality), process (data use) and outcomes (policy and patient benefit).&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Practical implications: &lt;/strong&gt;This review will generate a decision-ready catalogue of Irish paediatric and young people's health datasets, highlighting strengths, gaps and opportunities for improvement. By appraising data quality, equity stratifiers and linkage readiness, it will provide actionable recommendations for standardisation and governance. Policymakers can use the outputs to align datasets with international best practice, clinicians can advocate for inclusion of outcome and patient-reported measures and researchers can identify priority areas for secondary analysis and linkage studies - supporting safer, fairer, and more effective child health services in Ireland.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Social implications: &lt;/strong&gt;Strengthening child health data systems has direct societal benefits by enabling more equitable, transparent and evidence-based policy. By mapping available d","PeriodicalId":47455,"journal":{"name":"INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE","volume":" ","pages":"1-13"},"PeriodicalIF":2.2,"publicationDate":"2026-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147436654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"International medical services quality in Taiwan: gaps between international patients' expectations and perceptions of healthcare providers' practices.","authors":"Shih-Ying Chen, Hsien-Wei Chen, Li-Chin Chen, Woung-Ru Tang","doi":"10.1108/IJHCQA-07-2025-0086","DOIUrl":"https://doi.org/10.1108/IJHCQA-07-2025-0086","url":null,"abstract":"<p><strong>Purpose: </strong>The globalization of medical services has emerged as a significant international trend, underscoring the importance of quality supervision in international medical services (IMS). Despite its growing relevance, the perceptions of international cancer patients regarding IMS quality remain underexplored. This study aims to assess gaps between international patients' expectations and their perceptions of healthcare providers' (HCPs') practices in IMS and explore predictors of these gaps to further improve IMS quality.</p><p><strong>Design/methodology/approach: </strong>A quantitative comparative approach was used with 63 patients from a medical center in northern Taiwan. The SERVQUAL questionnaire, which assesses five dimensions-reliability, assurance, tangibles, empathy, and responsiveness-was employed to evaluate patients' expectations and perceptions of the quality of IMS. Data were collected at two time points: on the first day of treatment (patients' expectations) and the day before treatment completion (patients' perceptions). Paired t-tests and multiple regression were conducted for data analysis.</p><p><strong>Findings: </strong>Although no significant differences were observed in the overall SERVQUAL scores between expectations and perceptions (t = -1.724, p = 0.090), significant gaps were identified in the reliability (t = -4.600, p < 0.001) and assurance (t = -2.504, p = 0.015) subscales. Self-reported health status was a significant predictor of expectation-perception gaps. Patients had higher expectations regarding the dependability, accuracy, knowledge, and courtesy of HCPs than their actual experiences.</p><p><strong>Originality/value: </strong>This study revealed notable expectation-perception gaps in IMS quality among international cancer patients, particularly in reliability and assurance. Strengthening oncology-specific IMS through dependable, reassuring, and patient-centered care can enhance satisfaction, build trust, and reinforce Taiwan's competitiveness in the regional medical tourism market.</p>","PeriodicalId":47455,"journal":{"name":"INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE","volume":" ","pages":"1-16"},"PeriodicalIF":2.2,"publicationDate":"2026-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147277400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Corrigendum: Building quality culture through accreditation: a PRECEDE-guided exploration of leadership in clinical units.","authors":"","doi":"10.1108/IJHCQA-01-2026-0026","DOIUrl":"10.1108/IJHCQA-01-2026-0026","url":null,"abstract":"","PeriodicalId":47455,"journal":{"name":"INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE","volume":" ","pages":"87"},"PeriodicalIF":2.2,"publicationDate":"2026-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146094155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Blood donation/intention among healthcare workers in a teaching hospital in Central Ghana.","authors":"Selorm Makafui Kwashie, Augustine Adomah-Afari","doi":"10.1108/IJHCQA-12-2024-0113","DOIUrl":"10.1108/IJHCQA-12-2024-0113","url":null,"abstract":"<p><strong>Purpose: </strong>The study aimed to assess factors associated with blood donation/intention among healthcare workers at the Cape Coast Teaching Hospital, Central Region, Ghana.</p><p><strong>Design/methodology/approach: </strong>A hospital-based cross-sectional study was conducted among 458 healthcare workers, selected via stratified and systematic random sampling. They responded to a structured questionnaire that had been validated by earlier researchers. Data was collected using a validated structured questionnaire and analysed using descriptive statistics, chi-square tests, and logistic regression. STATA v17 was used, and a level of significance of p < 0.05 at 95% Confidence Interval (CI) was accepted.</p><p><strong>Findings: </strong>Only 36.3% of respondents (455/458; response rate: 99.3%) had ever donated blood. Males were significantly more likely to donate than females (AOR = 0.63; 95% CI = [0.41; 0.98]). Past donors exhibited stronger future donation intentions (AOR = 8.68; 95% CI = [3.82; 19.73]). Community factors such as cultural/religious acceptance and peer/family influence were key predictors of donation behaviour (p < 0.05).</p><p><strong>Research limitations/implications: </strong>As a single-institution quantitative study, findings may not be generalisable. Future research should incorporate qualitative methods to explore contextual barriers.</p><p><strong>Practical implications: </strong>The low donation rate (36.3%) underscores the need for gender-sensitive and community-driven campaigns to address cultural and social deterrents among healthcare workers.</p><p><strong>Social implications: </strong>Community factors most likely influence the practice of blood donation. Hence, more attention should be paid to these factors when designing interventions to bring about blood donation behavioural change.</p><p><strong>Originality/value: </strong>This study highlights the understudied role of sex, intention, and socio-cultural norms in blood donation behaviour within Ghana's healthcare workforce, offering evidence for localised intervention strategies.</p>","PeriodicalId":47455,"journal":{"name":"INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE","volume":" ","pages":"22-39"},"PeriodicalIF":2.2,"publicationDate":"2026-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145293802","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Professional stereotypes in interprofessional health care teams collaborating in long-term care facilities.","authors":"Galia Sheffer-Hilel, Nitza Barkan, Anat Drach-Zahavy","doi":"10.1108/IJHCQA-01-2025-0005","DOIUrl":"10.1108/IJHCQA-01-2025-0005","url":null,"abstract":"<p><strong>Purpose: </strong>The purpose of this study is to investigate the combined effects of healthcare professionals' hetero-stereotypes, auto-stereotypes and the content of stereotypes, as well as their interactions, on the perception of stereotypes about a profession, above and beyond sociodemographic characteristics.</p><p><strong>Design/methodology/approach: </strong>A cross-sectional design was employed with a sample of physicians, nurses, dieticians and social workers working in 59 geriatric facilities. Data were collected using a validated questionnaire.</p><p><strong>Findings: </strong>Competence had the most significant role in contributing to professional stereotypes, followed by warmth, while being a team player had the least impact (estimate = 0.01, p = 0.01; estimate = 0.29, p < 0.001; estimate = 0.19, p < 0.001). Hetero-stereotypes notably influenced perceived stereotypes (F[3, 2166] = 35.67, p < 0.0001). Auto-stereotypes also impacted perceived stereotypes, but this effect became non-significant when controlling for ethnicity and tenure. Hetero- and auto-stereotypes interacted significantly to affect perceived stereotypes (estimate = 0.38, p < 0.001).</p><p><strong>Practical implications: </strong>Healthcare educators must already nurture dual identities in the early stages of students' professional identity formation by providing both nonprofessional and interprofessional education throughout their programs.</p><p><strong>Originality/value: </strong>Existing models, typically encompass only competence/agency and warmth/communicative ability dimensions, neglecting a crucial aspect - being a team player. This additional dimension gauges a professional's ability to coordinate and lead teamwork within a specific profession. There is evidence of professional stereotypes among employed professional in health care. There is a combined impact of hetero-stereotypes (perceptions of other professions) and auto-stereotypes (internalized perceptions of one's own profession) on interprofessional interactions.</p>","PeriodicalId":47455,"journal":{"name":"INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE","volume":" ","pages":"40-55"},"PeriodicalIF":2.2,"publicationDate":"2026-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145304003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}