{"title":"The inevitability of essentializing culture in destination branding: the cases of fika and hygge","authors":"Laura Caprioli, Mia Larson, R. Ek, Can-Seng Ooi","doi":"10.1108/jpmd-12-2019-0114","DOIUrl":"https://doi.org/10.1108/jpmd-12-2019-0114","url":null,"abstract":"\u0000Purpose\u0000This paper aims to focus on the re-presentation of the cultural phenomena hygge in Denmark and fika in Sweden in destination branding and address the inevitability of their essentialization through the branding process.\u0000\u0000\u0000Design/methodology/approach\u0000Three relevant semi-structured interviews with destination marketing organisation’s employees were conducted, as well as a content-based analysis of three social media channels (Facebook, Twitter, Instagram). A total of 465 posts in total were analysed (140 Facebook posts, 109 Twitter posts, 216 Instagram posts).\u0000\u0000\u0000Findings\u0000This study demonstrates how, when communicated through social media, intangible cultural assets are transformed into tangible elements. It explains why the re-presentation and place branding processes necessarily simplify and essentialize the destination.\u0000\u0000\u0000Originality/value\u0000Destination branding scholars have traditionally criticised the flattening and essentialization of culture in destination branding and have called for a more nuanced approach to presenting a destination. This paper situates destination branding as a process that necessitates the manipulation of the presentation of the destination, which inevitably essentializes the place; this is intended. Critical destination branding researchers need to rethink their criticisms and acknowledge the inherent essentialization goal of destination branding.\u0000","PeriodicalId":46966,"journal":{"name":"Journal of Place Management and Development","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42864828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The influence of place attachment on community leadership and place management","authors":"C. Grocke, R. Eversole, Clayton J. Hawkins","doi":"10.1108/JPMD-11-2020-0118","DOIUrl":"https://doi.org/10.1108/JPMD-11-2020-0118","url":null,"abstract":"\u0000Purpose\u0000This paper aims to draw on Seamon’s(2012a, 2012b, 2014, 2015, 2018) theories on the “processes of place attachment” to understand the influence of place attachment on community leadership and the management of four towns in the Barossa region of South Australia.\u0000\u0000\u0000Design/methodology/approach\u0000The research methodology combines photo-elicitation, participant observation and in-depth interviews with 12 community leaders across four town groups. Scannell and Gifford’s(2010) tripartite model for place attachment is used to segment qualitative interview data to understand the nature of place attachment of community leaders. This was followed by thematic analysis using Seamon’s(2012a, 2014, 2018) six processes of place attachment to understand how the dynamics of place attachment as a series of processes interact to influence community leadership and place-based action.\u0000\u0000\u0000Findings\u0000The research revealed that community leaders in the Barossa region regularly confront a tension between the “Being” and “Becoming” of Place. It also suggests that place attachment for new residents is accelerated by engaging multiple place attachment processes; these can be measured using the research methodology in this study. The result is a tipping point where place leadership from new residents can accelerate towards the “Being of Place” showing a tendency towards protectionist behaviour commonly seen amongst long-term residents.\u0000\u0000\u0000Research limitations/implications\u0000Testing the findings in this paper in other rural regions and other cultural contexts will add further insight and validation of these findings. It is recommended that future research could further develop this approach through engaging multiple place-based community groups in the same town and across different locations to understand the pattern language of communities with more accuracy.\u0000\u0000\u0000Practical implications\u0000This study has enabled a deeper understanding of place-based community groups and their motivations to protect the status quo or promote change in the development and management of the place. Each community requires a tailored approach to place management and development to activate community resources and partnerships successfully. This research also provides knowledge on how to accelerate place attachment for new residents to improve their sense of belonging, value and purpose by engaging programs that engage all six place attachment processes.\u0000\u0000\u0000Social implications\u0000The research reveals that place relations are dynamic, complex and often political. Rural towns display a pattern language for how they engage networks and resources that government needs to understand to engage community stewardship of place – its social, environmental and economic setting. This research offers a method to better understand the pattern language of place attachment that drives community leadership and place management to help communities sustain themselves and adapt to change.\u0000\u0000\u0000Originality/value\u0000The research expl","PeriodicalId":46966,"journal":{"name":"Journal of Place Management and Development","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43526482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The missing link between overtourism and post-pandemic tourism. Framing Twitter debate on the Italian tourism crisis","authors":"Cecilia Pasquinelli, Mariapina Trunfio","doi":"10.1108/JPMD-07-2020-0073","DOIUrl":"https://doi.org/10.1108/JPMD-07-2020-0073","url":null,"abstract":"\u0000Purpose\u0000This paper aims to exploit existing tourism knowledge to frame the unprecedented pandemic tourism crisis, its key aspects and impacts on the tourism industry. It builds a conceptual bridge and discusses the opportunity to capitalise on the missing link between the pre-COVID overtourism and the post-COVID “undertourism” debates.\u0000\u0000\u0000Design/methodology/approach\u0000A cross-fertilisation between the overtourism knowledge and the emerging COVID-19 literature stream is proposed and supported by an online media analysis focussing on the Italian tourism debate on Twitter. A text analysis of 2,500 posts helps discuss the conceptual framework.\u0000\u0000\u0000Findings\u0000The analysed Twitter debate prioritised socio-economic impacts, regulative actions and the recovery approach, representing government as the pivotal actor to overcome the pandemic crisis. An integrative interpretative framework results from this research, opening three areas of inquiry, such as the recovery–reform continuum, managerial approaches beyond regulative frames of action and a critical sizing of digital technologies deployment.\u0000\u0000\u0000Research limitations/implications\u0000Samples with different geographical and temporal coverage may provide further and multifaceted insights into the emerging tourism online media debate.\u0000\u0000\u0000Originality/value\u0000An original conceptualisation counter-intuitively frames post-pandemic tourism scenarios. Additional elements of originality are the online media analysis contributing to the emerging COVID-19 agenda and the use of Twitter social platform to investigate the tourism debate.\u0000","PeriodicalId":46966,"journal":{"name":"Journal of Place Management and Development","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45594627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Product–place image and destination brand equity: special reference to “Kerala is an ayurvedic destination”","authors":"Deepa Jawahar, M Muhammed","doi":"10.1108/JPMD-06-2020-0047","DOIUrl":"https://doi.org/10.1108/JPMD-06-2020-0047","url":null,"abstract":"\u0000Purpose\u0000This paper aims to analyse the relationship between the image of a tourism product and destination brand equity in the context of Kerala's Ayurveda. The study also examined the influence of destination image (DI) and hospital brand image (HBI) and the mediating role of total experience (TEX).\u0000\u0000\u0000Design/methodology/approach\u0000The research analysed 342 primary data from Ayurvedic tourists who visited Kerala for the treatment.\u0000\u0000\u0000Findings\u0000Results show that product–place image (PPI) and DI significantly influence the brand equity, but the HBI is insignificant towards the brand equity. Even though HBI does not directly influence Kerala's brand equity, it has a strong relationship through TEX (mediating variable).\u0000\u0000\u0000Practical implications\u0000This study can be implemented by destination marketing organization and tourism authorities while making strategic decisions and plans for the image creation of a tourist place.\u0000\u0000\u0000Originality/value\u0000People perceive some products from a particular place as having superior quality and uniqueness. As far as a tourist destination is concerned, a “tourism product” associated with the destination will also uplift its popularity. The study has investigated the image of this “product–place” combination in medical tourism.\u0000","PeriodicalId":46966,"journal":{"name":"Journal of Place Management and Development","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-07-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47688033","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An image worth a thousand words? Expressions of stakeholder identity perspectives in place image descriptions","authors":"Carola Strandberg, M. Styvén","doi":"10.1108/JPMD-07-2019-0059","DOIUrl":"https://doi.org/10.1108/JPMD-07-2019-0059","url":null,"abstract":"\u0000Purpose\u0000This paper aims to explore how place identity can be expressed in residents’ place image descriptions, addressing differences and similarities in place identity expressions between residents’ descriptions of the image of their place and the image of the place as described to others.\u0000\u0000\u0000Design/methodology/approach\u0000In-depth interviews were conducted with residents of a Swedish city. Place image descriptions were analyzed through thematic analysis.\u0000\u0000\u0000Findings\u0000Different types of identity perspectives manifest in the place image descriptions of residents. Respondents’ associations reflect place, person and social group identity perspectives, including their own perspective as residents, but also as visitors, or a combination of both. Priming is needed when gathering place image perceptions, to establish which underlying identity perspective is expressed.\u0000\u0000\u0000Research limitations/implications\u0000This study offers a Nordic perspective on the organic communication of place image. The scope and qualitative nature of this study is a limitation to its generalizability but also suggests a rich ground for future cross-cultural studies on the topic.\u0000\u0000\u0000Practical implications\u0000Results point to the importance of accurately formulating questions to catch stakeholders’ place image. Insights are offered into how stakeholders communicate Nordic place image perceptions when engaging in communication about a place and into the effects of identity on organic place brand communication.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this study is among the first to explore how key stakeholders’ lenses to interpret a place brand are activated in the communication of place image, and how this influences their descriptions of the place.\u0000","PeriodicalId":46966,"journal":{"name":"Journal of Place Management and Development","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48632238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Rasoolimanesh, N. Badarulzaman, Aldrin Abdullah, Mohsen Behrang
{"title":"Integrated sustainable urban planning: a new agenda for future urban planning in Malaysia","authors":"S. Rasoolimanesh, N. Badarulzaman, Aldrin Abdullah, Mohsen Behrang","doi":"10.1108/JPMD-02-2020-0014","DOIUrl":"https://doi.org/10.1108/JPMD-02-2020-0014","url":null,"abstract":"\u0000Purpose\u0000This paper aims to propose an integrated urban planning framework to achieve sustainable urban development (SUD) in the Malaysian context.\u0000\u0000\u0000Design/methodology/approach\u0000In the course of developing this framework, this paper reviews the related literature and Malaysian policies, programs and plans.\u0000\u0000\u0000Findings\u0000The findings highlight the importance of developing an integrated urban planning framework with respect to the processes, content and outcomes to achieve SUD in the Malaysian context. Successful SUD planning should be participatory and based on building consensus. Moreover, the content of the plan should include economic growth, social inclusion and development and environmental protection components.\u0000\u0000\u0000Originality/value\u0000This study makes a valuable theoretical contribution to the SUD and urban planning literature by proposing an urban planning framework for the promotion of SUD. In addition, this study has a number of practical implications for the Government of Malaysia and local authorities aiming to facilitate SUD.\u0000","PeriodicalId":46966,"journal":{"name":"Journal of Place Management and Development","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-07-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47263683","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Homayoun Golestaneh, M. Guerreiro, P. Pinto, S. Mosaddad
{"title":"On the role of internal stakeholders in place branding","authors":"Homayoun Golestaneh, M. Guerreiro, P. Pinto, S. Mosaddad","doi":"10.1108/JPMD-05-2020-0041","DOIUrl":"https://doi.org/10.1108/JPMD-05-2020-0041","url":null,"abstract":"\u0000Purpose\u0000Although place branding (PB) has been researched and practised for several years, the number of studies examining the role of internal stakeholders is still limited. The purpose of this paper is to identify the internal stakeholders associated with PB and particularly, the roles they play in such a process.\u0000\u0000\u0000Design/methodology/approach\u0000Through a systematic literature review in four major global databases, 55 qualified research studies on PB were identified and thoroughly reviewed. Selected studies were examined, analysed and classified according to five categories: bibliographic data, methodologies adopted, conceptual frameworks, empirical foundation and stakeholders’ relevance.\u0000\u0000\u0000Findings\u0000This study shows no existing consensus over the type/role of internal stakeholders in PB research. The findings indicate different methodologies, conceptual frameworks and branding approaches, as well as various empirical foundations in the reviewed studies. The results highlight the significance of internal stakeholders’ influence over PB and their roles in the process. The findings also underline the need for strategies that prioritise stakeholders’ social interactions, collective experiences and affective engagement to develop an inclusive place brand.\u0000\u0000\u0000Practical implications\u0000This study provides an alternative perspective that underlines the development of inclusive PB frameworks by providing stakeholders with motivational and emotional incentives, capturing their creativity and imagination and encouraging them to participate in the process. Such frameworks entail a transdisciplinary approach to PB as a dynamic process that depends on all internal stakeholders’ active engagement.\u0000\u0000\u0000Originality/value\u0000This review offers an in-depth perspective on relevant internal stakeholders and their roles in PB. The study further scrutinises the three most related research topics on internal stakeholders, including co-creation, internal branding and participatory PB.\u0000","PeriodicalId":46966,"journal":{"name":"Journal of Place Management and Development","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45300484","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Mediating role of place identity in the relationship between place quality and user satisfaction in waterfronts: a case study of Penang, Malaysia","authors":"M. Isa, M. H. Marzbali, Siti Nursyahira Saad","doi":"10.1108/jpmd-08-2020-0083","DOIUrl":"https://doi.org/10.1108/jpmd-08-2020-0083","url":null,"abstract":"\u0000Purpose\u0000One major challenge for urban planners and policymakers is how to strengthen and establish connections between humans and the environment. Evidence suggests that the physical characteristics of the environment enhance both place identity and user satisfaction. This study aims to investigate the mediating role of place identity in the relationship between place quality and user satisfaction in two waterfronts in Penang, Malaysia. However, only few studies have examined the impact of place quality on user satisfaction in waterfronts as natural outdoor recreation spaces.\u0000\u0000\u0000Design/methodology/approach\u0000A sample of 300 users was analysed via structural equation modelling, and results show that place quality is a second-order construct with three main dimensions.\u0000\u0000\u0000Findings\u0000These results support the theoretical findings in the literature that associate high place quality and place identity with user satisfaction. These results also support the mediating role of place identity in the relationship between place quality and satisfaction and can help policymakers create inclusive and attractive waterfronts that catalyse place identity and user satisfaction.\u0000\u0000\u0000Originality/value\u0000Place quality is an essential need for urban life with significant and extensive effects on the lives of residents nowadays. Organising physical activities can help attract more users to waterfronts and consequently increase their level of satisfaction. Local authorities, non-governmental organisations and local communities should also help in monitoring and maintaining the waterfronts.\u0000","PeriodicalId":46966,"journal":{"name":"Journal of Place Management and Development","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48095667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Authenticity, local creatives and place branding: a case study from the Blue Mountains, Australia","authors":"Katrina Sandbach","doi":"10.1108/jpmd-06-2020-0057","DOIUrl":"https://doi.org/10.1108/jpmd-06-2020-0057","url":null,"abstract":"\u0000Purpose\u0000This paper discusses the notion of authenticity and the role of local creatives in the place branding process based on a case study of Mtns Made, a brand for the creative industries in the Blue Mountains of Sydney, Australia. This paper aims to examine the development, implementation and management of a place brand from the ground-up and explore the implications for a situated place branding practice.\u0000\u0000\u0000Design/methodology/approach\u0000The concept of brand culture was used as a theoretical lens to view place branding. A qualitative case study approach was taken, incorporating the collection of primary and secondary documents, observation of online platforms and real-world events, field notes and personal reflection from an insider position.\u0000\u0000\u0000Findings\u0000The findings of this study suggest that local creatives can and have played a central role in place branding. The study also illustrates a model for place branding that centres on stakeholder participation in an ongoing process.\u0000\u0000\u0000Originality/value\u0000Local culture and creativity are largely viewed as assets for place branding; this paper draws attention to the agency of local creatives in the place branding process. This study offers three pillars of place brand authenticity and establishes a framework for place brand analysis based on a branding design strategy.\u0000","PeriodicalId":46966,"journal":{"name":"Journal of Place Management and Development","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46252935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Visual identity of cities: designers’ tools and meanings","authors":"Teresa Sarmento, Pedro Quelhas-Brito","doi":"10.1108/jpmd-06-2020-0056","DOIUrl":"https://doi.org/10.1108/jpmd-06-2020-0056","url":null,"abstract":"Purpose This paper aims to identify and compare the graphical shapes and meanings attributed to place/city by the designer/creative/author of a city visual identity (VI) and by the client and designer’s peers. Design/methodology/approach To identify and compare the graphical shapes and meanings attributed to place/city by the designer/creative/author of a city VI and by the client and designer’s peers. Findings This paper analysed the way the visual culture of different stakeholders influenced the process and the construction of the iconographic meanings. Secondly, this paper assessed how the design tools impacted the creative process in that specific context. Practical implications A demanding involvement of more participants in the design process can be worthy for a VI outcome. Visual identity of a city is both designer’s creative as a political process. The several aesthetical options decisions implied adaptation, trade-offs and negotiations. Originality/value This research explains how the design tools and forms were used in the creative process of designers when conceiving the VI of a place. This research also reveals how a design work can have an effective impact on the sensory qualities emanating from city brands which are recognized by tourists and citizens. The consideration of the designer’s tools makes a relevant contribution to understand some underlying procedural issues.","PeriodicalId":46966,"journal":{"name":"Journal of Place Management and Development","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2021-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44682532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}