Andrés Regal Ludowieg, Claudio Ortega, A. Bronfman, Michelle Rodriguez Serra, Mario Chong
{"title":"A methodology for managing public spaces to increase access to essential goods and services by vulnerable populations during the COVID-19 pandemic","authors":"Andrés Regal Ludowieg, Claudio Ortega, A. Bronfman, Michelle Rodriguez Serra, Mario Chong","doi":"10.1108/JHLSCM-02-2021-0012","DOIUrl":"https://doi.org/10.1108/JHLSCM-02-2021-0012","url":null,"abstract":"PurposeThe purpose of this paper is to present a spatial decision support system (SDSS) to be used by the local authorities of a city in the planning and response phase of a disaster. The SDSS focuses on the management of public spaces as a resource to increase a vulnerable population’s accessibility to essential goods and services. Using a web-based platform, the SDSS would support data-driven decisions, especially for cases such as the COVID-19 pandemic which requires special care in quarantine situations (which imply walking access instead of by other means of transport).Design/methodology/approachThis paper proposes a methodology to create a web-SDSS to manage public spaces in the planning and response phase of a disaster to increase the access to essential goods and services. Using a regular polygon grid, a city is partitioned into spatial units that aggregate spatial data from open and proprietary sources. The polygon grid is then used to compute accessibility, vulnerability and population density indicators using spatial analysis. Finally, a facility location problem is formulated and solved to provide decision-makers with an adaptive selection of public spaces given their indicators of choice.FindingsThe design and implementation of the methodology resulted in a granular representation of the city of Lima, Peru, in terms of population density, accessibility and vulnerability. Using these indicators, the SDSS was deployed as a web application that allowed decision-makers to explore different solutions to a facility location model within their districts, as well as visualizing the indicators computed for the hexagons that covered the district’s area. By performing tests with different local authorities, improvements were suggested to support a more general set of decisions and the key indicators to use in the SDSS were determined.Originality/valueThis paper, following the literature gap, is the first of its kind that presents an SDSS focused on increasing access to essential goods and services using public spaces and has had a successful response from local authorities with different backgrounds regarding the integration into their decision-making process.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":" ","pages":""},"PeriodicalIF":4.0,"publicationDate":"2021-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45721305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The infrastructures of war and peace","authors":"Tore Listou","doi":"10.1108/jhlscm-06-2021-0054","DOIUrl":"https://doi.org/10.1108/jhlscm-06-2021-0054","url":null,"abstract":"PurposeThe purpose of this paper is to identify the need for and develop a framework for research on the effects UN peace operation infrastructure has on a host nation. Mission infrastructure serves primarily to sustain a mission. As the mission terminates, infrastructure is often transferred to the host nation. The mission infrastructures could have both positive and negative implications for the host nation and for local communities.Design/methodology/approachExploratory approach to develop a foundation for a research agenda in an area with little existing research. Identify theoretical contributions related to infrastructures, combine with primary data from one peace operation, secondary data from five other peace operations and from the UN repositories.FindingsThis study proposes a research agenda. As such our findings relate to the identification and classification of different infrastructures and their interdependencies.Research limitations/implicationsThis framework would contribute to new ways of exploring and analysing both the effectiveness of peace operations and the impact a mission has on the development in the host nation.Practical implicationsThis study proposes a framework for research. As such, it will have implications primarily for researchers.Social implicationsUnderstanding the interdependencies between mission infrastructures and the material and social infrastructures of a host nation would help understanding what value mission infrastructure brings to a host nation and the local communities.Originality/valueAnalysing the logistics in peace support operations as networks of infrastructures bring new perspectives into humanitarian logistics.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":"1 1","pages":""},"PeriodicalIF":4.0,"publicationDate":"2021-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42076836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Humanitarian aid logistics: a Cardiff University research perspective on cases, structures and prospects","authors":"A. Beresford, S. Pettit","doi":"10.1108/jhlscm-06-2021-0052","DOIUrl":"https://doi.org/10.1108/jhlscm-06-2021-0052","url":null,"abstract":"PurposeThis paper provides a contextualised review of research in the area of humanitarian and emergency relief logistics, providing insights with particular emphasis on lessons learned. The paper tracks the evolution of research against the development of partner networks and key global events; information was collated and assimilated from cross-cutting themes such as disaster preparedness, emergency response structures and the transferability of commercial-world concepts and principles (such as sustainability) into volatile and fragile environments. It concludes by suggesting possible future challenges which could steer humanitarian response on the ground and will influence the path of academic research going forward.Design/methodology/approachThe paper provides a general review of work undertaken in the area of Humanitarian Logistics. Use is made of vignettes of case studies in order to provide focus to the discussion and to highlight key issues that emerged from the research reviewed.FindingsThe findings show that there are several new areas of research which will need to be addressed in the humanitarian logistics arena. The discussion demonstrates that research into crisis response is arguably even more important today than it has been previously. Research therefore likely needs to be expanded considerably over the next decade and beyond.Originality/valueThis paper contextualises and synthesises past research into humanitarian logistics responses, highlights key themes and suggests areas for further research.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":" ","pages":""},"PeriodicalIF":4.0,"publicationDate":"2021-07-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44393058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Narath Bhusiri, R. Banomyong, Puthipong Julagasigorn, Paitoon Varadejsatitwong, Nirpa Dhami
{"title":"A purchasing portfolio model for humanitarian supply chain resilience: perspectives from a development aid context","authors":"Narath Bhusiri, R. Banomyong, Puthipong Julagasigorn, Paitoon Varadejsatitwong, Nirpa Dhami","doi":"10.1108/jhlscm-06-2021-0053","DOIUrl":"https://doi.org/10.1108/jhlscm-06-2021-0053","url":null,"abstract":"PurposeThe impact of supply disruptions from unplanned events can cause goods shortage, limited responsiveness and high opportunity cost thus compromising development aid programmes' achievement targets. These situations force humanitarian aid agencies to develop new strategies for effectively managing their supplies. The purpose of this paper is to illustrate the foundation of humanitarian supply chain resilience through the development of an adapted Kraljic portfolio model.Design/methodology/approachAction research was used to adapt and validate the Kraljic portfolio model to the development aid context. The research team worked with a humanitarian aid agency in developing criterions and used Analytical Hierarchical Process (AHP) in weighting those key criterions.FindingsThe adapted portfolio model was able to evaluate purchases done by the aid agency by incorporating different perspectives related to the strategic importance of purchase and supply vulnerability. In particular, development aid programmes require large supplies annually. Better classification offers improved visualisation of purchases, leading to a more precise adoption of mitigation strategies and policies to minimise supply disruption risks.Research limitations/implicationsAdapting the Kraljic portfolio model is a stepping-stone to building humanitarian supply chain resilience. The proposed humanitarian supply chain resilience framework is based on the foundation that current humanitarian supply chain needs to be re-engineered. In order to re-engineer, the supply base strategy must first be revisited.Practical implicationsMany aid agencies do not have a holistic view on their purchases and commonly apply a transactional classification of purchases that only considers the consumption values. Purchasing strategies mostly focus on cost minimisation, whereas risk mitigations have been disregarded. The proposed portfolio model overcomes these drawbacks. Societal impact may be limited but development aid agencies will be able to offer more reliable aid delivery as part of their mandate.Originality/valueThe proposed portfolio model is among the first tool to guide humanitarian aid agencies to develop procurement strategies to alleviate supply disruptions and increase development aid programmes resilience.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":" ","pages":""},"PeriodicalIF":4.0,"publicationDate":"2021-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45984923","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"System dynamics for humanitarian operations revisited","authors":"M. Besiou, L. V. Van Wassenhove","doi":"10.1108/JHLSCM-06-2021-0048","DOIUrl":"https://doi.org/10.1108/JHLSCM-06-2021-0048","url":null,"abstract":"PurposeThe purpose of this study is to show that the current complexity of humanitarian operations has only increased the usefulness of system dynamics (SD) in helping decision-makers better understand the challenges they face.Design/methodology/approachA critical analysis to evaluate how SD methodology has been applied to humanitarian operations.FindingsToday's humanitarian operations are characterized by huge complexity given the increased number of stakeholders, feedback loops, uncertainty, scarce resources and multiple objectives. The authors argue that SD's tools (causal-loop diagram, data layer, simulation model) have the capacity to appropriately capture this complexity, thereby enhancing intuition and understanding.Originality/valueResearchers and practitioners hesitate to use system dynamics when data is missing. The authors suggest alternatives to deal with this common situation.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":" ","pages":""},"PeriodicalIF":4.0,"publicationDate":"2021-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48599223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Emergency supplies purchase patterns during COVID-19 outbreak in the developing economy: frequency and stockpiling drivers’ assessment","authors":"A. Rossolov, Olexiy Kuzkin, Halyna Rossolova","doi":"10.1108/JHLSCM-02-2021-0016","DOIUrl":"https://doi.org/10.1108/JHLSCM-02-2021-0016","url":null,"abstract":"PurposeThe purpose of the paper is to assess the roots of stockpiling behaviors and to give a quantitative assessment of shopping frequency changes for emergency supplies during the coronavirus disease 2019 (COVID-19) pandemic. In addition, the authors aim to determine the sources that influenced emergency supply purchases during the COVID-19 outbreak.Design/methodology/approachThe study used a polling or survey process implementation to collect the data on shopping patterns and to determine the drivers of stockpiling behaviors for the assessment. The polling was conducted using a snowball technique, and descriptive and regression analyses were used to define the roots of the stockpiling behaviors and the shopping frequency changes.FindingsIt was determined that 88.0% of end-consumers increased their shopping volumes for emergency supplies. An almost twofold increase in the average duration of usage for stockpiled goods (from 11 to 21 days) was also determined. Also revealed was a reduction in shopping frequency from an average of seven (pre-COVID-19 period) to five (first wave of COVID-19 pandemic) days. Such disproportional increases in purchase volumes along with a slight reduction in shopping frequency indicate the strong stockpile patterns that occurred during the pandemic.Originality/valueThe research is based on data from Ukraine, where the number of COVID-19 cases was low. Despite the comparatively low spread of COVID-19 in large cities in Ukraine in relation to other cities globally, people still revealed panic and stockpiling behaviors. The study's quantitative assessment of shopping behaviors reveals the social and economic determinants of the shopping frequency.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":" ","pages":""},"PeriodicalIF":4.0,"publicationDate":"2021-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49639638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Humanitarian logistics and supply chain standards. Literature review and view from practice","authors":"C. Paciarotti, Wojciech Piotrowicz, G. Fenton","doi":"10.1108/JHLSCM-11-2020-0101","DOIUrl":"https://doi.org/10.1108/JHLSCM-11-2020-0101","url":null,"abstract":"PurposeThe paper is focused on standards in humanitarian logistics and supply chain. Standards, implemented between organisations, allow improving the interoperability of humanitarian operations. The paper aims (1) to review a state-of-the-art approach to the topic by the academic community, (2) to evaluate the current use of standards among humanitarian organisations and (3) to investigate the perceived need for further and specific standards.Design/methodology/approachTo achieve the aims, the literature was reviewed; then a survey on 227 professionals from the humanitarian logistics sector was conducted.FindingsBased on 227 responses, it is possible to conclude that most surveyed professionals recognise the need for and the importance of standardisation in humanitarian logistics, especially in areas such as procurement, distribution, medical logistics and logistics planning, which were perceived as critical areas that require standardisation.Research limitations/implicationsPractitioners and scholars were targeted via social media, through mailing lists and via communication from the practitioner organisation – the Humanitarian Logistics Association (HLA). While it provided good access to different groups of respondents, the response rate is not possible to calculate.Practical implicationsThe findings confirm the high importance of standardisation, indicating areas and functions that should be standardised first. Standardisation may improve cooperation between different humanitarian actors, allowing better service provision for beneficiaries. Thus there are also potential negative impacts, i.e. impact on localisation, which should be overcome.Social implicationsResults do not have a direct social impact; however, they stimulate research and work among practitioners on standardisation, which in turn could improve cooperation between humanitarian actors, thereby enabling a better humanitarian response in emergencies.Originality/valueThe majority of papers on standardisation use a qualitative approach. This paper applies a survey among a large network of humanitarian practitioners, capturing their view on the topic and perception of the need for standardisation. The work is descriptive; however, it could be used as a base for further studies related to humanitarian standards.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":" ","pages":""},"PeriodicalIF":4.0,"publicationDate":"2021-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48629235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Russell Harpring, A. Maghsoudi, Christian Fikar, Wojciech Piotrowicz, Graham Heaslip
{"title":"An analysis of compounding factors of epidemics in complex emergencies: a system dynamics approach","authors":"Russell Harpring, A. Maghsoudi, Christian Fikar, Wojciech Piotrowicz, Graham Heaslip","doi":"10.1108/JHLSCM-07-2020-0063","DOIUrl":"https://doi.org/10.1108/JHLSCM-07-2020-0063","url":null,"abstract":"PurposeThis study aims to describe the compounding factors in a complex emergency, which exacerbate a cholera epidemic among vulnerable populations due to supply chain disruptions. Basic needs such as food, medicine, water, sanitation and hygiene commodities are critical to reduce the incidence rate of cholera and control the spread of infection. Conflicts cause damage to infrastructure, displace vulnerable populations and restrict the flow of goods from both commercial and humanitarian organizations. This study assesses the underlying internal and external factors that either aggravate or mitigate the risk of a cholera outbreak in such settings, using Yemen as a case study.Design/methodology/approachThis study adopts a system dynamics methodology to analyze factors that influence cholera outbreaks in the context of the Yemeni Civil War. A causal loop diagram with multiple components was constructed to represent the complexities of humanitarian situations that require critical decision-making. The model was built using data from humanitarian organizations, non-governmental organizations and practitioners, along with literature from academic sources. Variables in the model were confirmed through semi-structured interviews with a field expert.FindingsCompounding factors that influenced the cholera outbreak in Yemen are visualized in a causal loop diagram, which can improve the understanding of relationships where numerous uncertainties exist. A strong link exists between humanitarian response and the level of infrastructure development in a country. Supply chains are affected by constraints deriving from the Yemeni conflict, further inhibiting the use of infrastructure, which limits access to basic goods and services. Aligning long-term development objectives with short-term humanitarian response efforts can create more flexible modes of assistance to prevent and control future outbreaks.Research limitations/implicationsThe model focuses on the qualitative aspects of system dynamics to visualize the logistics and supply chain-related constraints that impact cholera prevention, treatment and control through humanitarian interventions. The resulting causal loop diagram is bounded by the Yemen context; thus, an extension of the model adapted for other contexts is recommended for further study.Practical implicationsThis study presents a systematic view of dynamic factors existing in complex emergencies that have cause-and-effect relationships. Several models of cholera outbreaks have been used in previous studies, primarily focusing on the modes and mechanisms of transmission throughout a population. However, such models typically do not include other internal and external factors that influence the population and context at the site of an outbreak. This model incorporates those factors from a logistics perspective to address the distribution of in-kind goods and cash and voucher assistance.Social implicationsThis study has been aligned with six of the","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":" ","pages":""},"PeriodicalIF":4.0,"publicationDate":"2021-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47446355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Deciding between cash-based and in-kind distributions during humanitarian emergencies","authors":"Jorge García Castillo","doi":"10.1108/JHLSCM-07-2020-0060","DOIUrl":"https://doi.org/10.1108/JHLSCM-07-2020-0060","url":null,"abstract":"PurposeThe purpose of this paper is to provide an analytical model to decide between cash-based and in-kind distributions during emergency responses considering the needs of beneficiaries and market conditions. To allow the switch between modalities, a preparedness framework for humanitarian organizations (HOs) is provided.Design/methodology/approachA mathematical model is proposed to help humanitarian responders make quantitative decisions on the type of programs to implement in emergency responses. The model was applied to a field response by an international HO during the COVID-19 emergency in Colombia.FindingsCash-based and in-kind distributions are not mutually exclusive response modalities during emergencies, and the real needs of beneficiaries and market effects should be included in the modality selection decision to improve program effectiveness.Research limitations/implicationsThe research is focused on short-term immediate response to emergencies; the proposed model assumes favorable market conditions and limits the aid options to direct in-kind and multipurpose cash assistance, excluding other types of cash transfers.Practical implicationsThe research outlines practical preconditions to operationalize switching between programs during an emergency. The study provides evidence that HOs should consider dynamics decision tools to select aid modalities and evaluate their response depending on market conditions.Social implicationsConsidering aid modality as a dynamic decision and including the needs from beneficiaries in the choice can have profound impact in the dignifying of humanitarian response to emergencies.Originality/valueThe quantitative model to decide between aid modalities is a novel approach to include beneficiaries' needs and market dynamics into humanitarian supply chain research. The preparedness framework closes the gap between the emergency preparedness literature and the operational constraints that organizations face for fast program implementation.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":" ","pages":""},"PeriodicalIF":4.0,"publicationDate":"2021-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49165875","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Protecting vulnerable people during pandemics through home delivery of essential supplies: a distribution logistics model","authors":"E. Breitbarth, Wendelin Groβ, Alexander Zienau","doi":"10.1108/JHLSCM-07-2020-0062","DOIUrl":"https://doi.org/10.1108/JHLSCM-07-2020-0062","url":null,"abstract":"PurposeThis paper studies a concept for protecting vulnerable population groups during pandemics using direct home deliveries of essential supplies, from a distribution logistics perspective. The purpose of this paper is to evaluate feasible and resource-efficient home delivery strategies, including collaboration between retailers and logistics service providers based on a practical application.Design/methodology/approachA food home delivery concept in urban areas during pandemics is mathematically modeled. All seniors living in a district of Berlin, Germany, represent the vulnerable population supplied by a grocery distribution center. A capacitated vehicle routing problem (CVRP) is developed in combination with a k-means clustering algorithm. To manage this large-scale problem efficiently, mixed-integer programming (MIP) is used. The impact of collaboration and additional delivery scenarios is examined with a sensitivity analysis.FindingsRoughly 45 medically vulnerable persons can be served by one delivery vehicle in the baseline scenario. Operational measures allow a drastic decrease in required resources by reducing service quality. In this way, home delivery for the vulnerable population of Berlin can be achieved. This requires collaboration between grocery and parcel services and public authorities as well as overcoming accompanying challenges.Originality/valueDeveloping a home delivery concept for providing essential goods to urban vulnerable groups during pandemics creates a special value. Setting a large-scale CVRP with variable fleet size in combination with a clustering algorithm contributes to the originality.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":" ","pages":""},"PeriodicalIF":4.0,"publicationDate":"2021-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44639211","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}