Iván Manuel De la Vega Hernández, Juan Diáz Amorin
{"title":"Longitudinal scientific mapping of emerging and converging trends between the Internet of Things and digital transformation","authors":"Iván Manuel De la Vega Hernández, Juan Diáz Amorin","doi":"10.1108/jstpm-11-2022-0183","DOIUrl":"https://doi.org/10.1108/jstpm-11-2022-0183","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to analyze the technological change under development linked to the convergence of the Internet of Things (IoT) and digital transformation (DT) from the perspective of a scientific mapping in a context marked by the occurrence of an unexpected event that accelerated this process such as the SARS-CoV-2 pandemic and its variants.\u0000\u0000\u0000Design/methodology/approach\u0000The study was developed under the longitudinal scientific mapping approach and considered the period 1990–2021 using as a basis the descriptors DT and IoT. The steps followed were identification and selection of keywords; design and application of an algorithm to identify these selected keywords in titles, abstracts and keywords using terms in Web of Science (WoS) to contrast them; and performing a data processing based on the journals in the Journal Citation Report during 2022. The longitudinal study uses scientific mapping to analyze the evolution of the scientific literature that seeks to understand the acceleration in the integration of technology and its impact on the human factor, processes and organizational culture.\u0000\u0000\u0000Findings\u0000This study showed that the technologies converging around IoT form the basis of the main DT processes being experienced on a global scale; furthermore, it was shown that the pandemic accelerated the convergence and application of new technologies to support the major changes required for a world with new needs. Finally, China and the USA differ significantly in the production of scientific knowledge with respect to the first eight followers.\u0000\u0000\u0000Originality/value\u0000The knowledge gap addressed by this study is to identify the production of scientific knowledge related to IoT and its impact on DT processes at the scale of individuals, organizations and the new way of delivering value to society. This knowledge about researchers, institutions, countries and the derivation is multiple indicators allows improving decision-making at multiple scales on these issues.\u0000","PeriodicalId":45751,"journal":{"name":"Journal of Science and Technology Policy Management","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47841481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Have the transformation of resource-based cities impacted the innovation capacity? – Based on Chinese data from 2000 to 2019","authors":"Shu-rong Zhao, Q. Fan","doi":"10.1108/jstpm-03-2023-0036","DOIUrl":"https://doi.org/10.1108/jstpm-03-2023-0036","url":null,"abstract":"\u0000Purpose\u0000It has been ten years since the policy was implemented, but the effect of the policy needs to be tested empirically. This paper aims to explore the mechanism of policy influence on regional innovation ability by measuring the effectiveness of policy by innovation ability indicators. Further, it reflects the problems in the process of the transformation and development of resource-based cities in recent years and points out the direction for the development of the cities in the future. In addition, this paper discusses the differences between regions and cities in China and seeks the path to narrow the gap.\u0000\u0000\u0000Design/methodology/approach\u0000This paper mainly uses the difference-in-difference method for the research. This study divided China’s resource-based cities and non-resource-based cities into experimental groups and control groups, and explored the effect of the transformation and development of resource-based cities and the changes of their innovation ability under the influence of the National Sustainable Development Plan for Resource-based Cities (NSDPRC). More carefully, this paper uses the fixed effects regression model, propensity score matching method, bootstrap method and other methods to improve the empirical results.\u0000\u0000\u0000Findings\u0000This paper finds that NSDPRC significantly improves the innovation ability of resource-based cities, although there is some lag in this effect. Research on the influence mechanism of policies shows that NSDPRC improves the marketization degree of resource-based cities and reduces the proportion of the secondary industry in such cities. Finally, the results of the heterogeneity analysis confirm that policies are more popular in western China and that resource-based cities in growth, maturity and decline are more vulnerable to policy influence. The development of policy effectiveness also requires the size of a city, and maintaining a healthy and reasonable scale is necessary for urban development.\u0000\u0000\u0000Originality/value\u0000First, the existing research on the development of resource-based cities is mainly from the perspective of economy and environment, but rarely from the perspective of innovation ability, and the index to measure urban development is relatively single. This paper will compensate for this deficiency. Second, different from the European and American countries that have basically completed the industrial transformation, the research on Chinese cities will provide a reference for the transformation of developing countries. Finally, from the perspective of resource endowment theory and innovation theory, this paper discusses the influence of SDPNRBC mechanism on the innovation ability improvement of resource-based cities, and further improves and enriches the theory.\u0000","PeriodicalId":45751,"journal":{"name":"Journal of Science and Technology Policy Management","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46488260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis of science, technology and innovation (STI) policies of India from 1958 to 2020","authors":"V. Sattiraju, M. Janodia","doi":"10.1108/jstpm-02-2022-0030","DOIUrl":"https://doi.org/10.1108/jstpm-02-2022-0030","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to analyse innovation policies in India from 1958 to 2020. A policy tools framework was developed to compare the innovation policies in India. India developed and implemented four innovation policies from 1958 to 2013. The recent policy change was brought in the year 2020 with releasing the draft of the Science, Technology and Innovation Policy (STIP 2020). The authors analysed the recent draft of STIP 2020 with the earlier four innovation policies.\u0000\u0000\u0000Design/methodology/approach\u0000Innovation policies implemented from 1958 to 2013 in India were studied and analysed in the “text as a data approach” and a comparative policy analysis tool was designed for this purpose. The recent draft of STIP 2020 was evaluated and the provisions of the fifth draft of STIP 2020 were compared with the previous four innovation policies' design and formulation. The CPA tool design consists of five broad themes Awareness and capacity building; Finance and infrastructure; Resource management and governance; Outreach and networking; and Policy implementation and evaluation.\u0000\u0000\u0000Findings\u0000Draft STIP 2020 has many features similar to earlier policies. However, policy has focused on bringing in more clarity about national challenges, goals and objectives, yet it needs better implementation to achieve stated outcomes more effectively and efficiently. New initiatives include strengthening the innovation system with open science, improving STI education, expanding the financial landscape, establishing national STI observatory acting as a central repository of all data related to the STI ecosystem and accountable research ecosystem, promoting translational and foundational research of global standards, promoting entrepreneurship, self-reliance, mainstream science communication and public engagement and decentralised institutional mechanisms. Thus, the STIP 2020 is ambitious in its approach to promoting STI in India and needs a supportive mechanism to achieve the stated objectives.\u0000\u0000\u0000Research limitations/implications\u0000Current comparative policy analysis focused only on identifying similarities and differences among innovation policies implemented in India from 1958 to 2020 and its evolutionary changes in policy and its instruments choice. The recent draft STIP 2020 is not approved and has no update regarding its approval and implementation by the government. The revised and yet to implement STIP 2020 may have variances in the policy instruments. The earlier policies are so broad and without specific problem statements. They were released as statements and resolutions which makes it is challenging to understand the impact of each policy. Similar policy tools in STI 2013 and STIP 2020 were only considered to observe the policy instrument choice. The achievements of the innovation policies implemented before STIP 2020 are not included. Evolutionary changes in the problem statements and policy tools prescribed in innovation policies are studied.\u0000\u0000\u0000Orig","PeriodicalId":45751,"journal":{"name":"Journal of Science and Technology Policy Management","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43816358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Rehman, M. Usman, Yudi Fernando, Diyana Kamarudin, Abdul Waheed
{"title":"Improving manufacturing supply chain performance: nexus of industrial Internet of Things, blockchain technology and innovativeness","authors":"S. Rehman, M. Usman, Yudi Fernando, Diyana Kamarudin, Abdul Waheed","doi":"10.1108/jstpm-12-2021-0191","DOIUrl":"https://doi.org/10.1108/jstpm-12-2021-0191","url":null,"abstract":"\u0000Purpose\u0000This paper aims to model the mediating effects of facilitating conditions and innovativeness in the industrial Internet of Things (IIoT) and blockchain technology (BT) on manufacturing supply chain performance (MSCP).\u0000\u0000\u0000Design/methodology/approach\u0000Partial least square structural equation modelling was used to test the goodness of the model fit and hypotheses by using SmartPLS 3.3.3. Data was collected from 464 managers in Pakistan’s automotive industry through a stratified random sampling technique.\u0000\u0000\u0000Findings\u0000IIoT, BT, facilitating conditions and innovativeness significantly enhanced the MSCP. Therefore, the mediation between facilitating conditions and innovativeness to IIoT and BT adoption was significant in the MSCP.\u0000\u0000\u0000Practical implications\u0000The adoption of digital technology to improve the MSCP can assist companies in reducing the cost of complex procurement, production and distribution processes through secured and efficient operations. Furthermore, organisations must establish a conducive atmosphere that fosters experimentation, collaboration and resource allocation towards technological advancements to capitalise on the advantages of these technologies effectively.\u0000\u0000\u0000Originality/value\u0000This study developed a research model integrating IIoT technology, BT, facilitating conditions and innovativeness to determine the MSCP under the resource-based view theory. The outcome of this study could help organisations design a framework to improve supply chain performance by integrating innovativeness.\u0000","PeriodicalId":45751,"journal":{"name":"Journal of Science and Technology Policy Management","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47466223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yudi Fernando, Mohammed Hammam Mohammed Al-Madani, M. S. Shaharudin
{"title":"COVID-19 and global supply chain risks mitigation: systematic review using a scientometric technique","authors":"Yudi Fernando, Mohammed Hammam Mohammed Al-Madani, M. S. Shaharudin","doi":"10.1108/jstpm-01-2022-0013","DOIUrl":"https://doi.org/10.1108/jstpm-01-2022-0013","url":null,"abstract":"\u0000Purpose\u0000This paper aims to investigate how manufacturing firms behave to mitigate business risk during and post-COVID-19 coronavirus disease (COVID-19) on the global supply chain.\u0000\u0000\u0000Design/methodology/approach\u0000A systematic literature review for data mining was used to address the research objective. Multiple scientometric techniques (e.g. bibliometric, machine learning and social network analysis) were used to analyse the Lens.org, Web of Science and Scopus databases’ global supply chain risk mitigation data.\u0000\u0000\u0000Findings\u0000The findings show that the firms’ manufacturing supply chains used digitalisation technologies such as Blockchain, artificial intelligence (AI), 3D printing and machine learning to mitigate COVID-19. On the other hand, food security, government incentives and policies, health-care systems, energy and the circular economy require more research in the global supply chain.\u0000\u0000\u0000Practical implications\u0000Global supply chain managers were advised to use digitalisation technology to mitigate current and upcoming disruptions. The manufacturing supply chain has high uncertainty and unpredictable global pandemics. Manufacturing firms should consider adopting Blockchain technology, AI and machine learning to mitigate the epidemic risk and disruption.\u0000\u0000\u0000Originality/value\u0000This study found the publication trend of how manufacturing firms behave to mitigate the global supply chain disruptions during the global pandemic and business uncertainty. The findings have contributed to the supply chain risk mitigation literature and the solution framework.\u0000","PeriodicalId":45751,"journal":{"name":"Journal of Science and Technology Policy Management","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47965723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Internationalization of research in Georgia: why to engage and with whom to engage?","authors":"Ketevan Chachkhiani, Shalva Tabatadze","doi":"10.1108/jstpm-11-2022-0187","DOIUrl":"https://doi.org/10.1108/jstpm-11-2022-0187","url":null,"abstract":"\u0000Purpose\u0000This study aims to explore the research internationalization process in Georgia, one of the post-Soviet countries. Specifically, it examines the individual-level reasons that motivate faculty at Georgian universities to engage in the process of research internationalization. It also unpacks scholars’ perspectives on the driving factors for selecting the key partners in international research.\u0000\u0000\u0000Design/methodology/approach\u0000Sixteen faculty members for this exploratory qualitative study were selected through stratified purposeful sampling from five higher educational institutions in Georgia. Participants were asked to discuss their participation in international research projects and underline the activities and events that motivated them to participate in international collaborative projects. The critical incident method was used to analyze our qualitative data collected through semi-structured interviews.\u0000\u0000\u0000Findings\u0000The research revealed that faculty at Georgian universities are more oriented toward collaboration with their peers from European countries and the USA. This preference is influenced by such factors as higher quality of science, higher level of freedom and autonomy, personal contacts and networks, as well as language competencies. The data also helped to unpack Georgian scholars’ individual-level rationales that were conceptualized into three domains: human capital, financial capital and physical capital.\u0000\u0000\u0000Originality/value\u0000This study is an original work conducted in Georgia. It contributes to the development of the field of internationalization of research. The three-domain conceptual framework on the individual-level rationale for internationalization can be used in future research on post-Soviet countries and beyond.\u0000","PeriodicalId":45751,"journal":{"name":"Journal of Science and Technology Policy Management","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48827596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Perceived risk and benefits of e-health consultation and their influence on user’s intention to use","authors":"A. Sahoo, Ajitabh Dash, P. Nayak","doi":"10.1108/jstpm-10-2022-0174","DOIUrl":"https://doi.org/10.1108/jstpm-10-2022-0174","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate the user’s behavior and intention to continue using e-health services by analyzing the factors influencing their decision. The stimuli–organism–behavior–consequence (SOBC) framework was used to assess how the risks and benefits of e-health influence both behavioral intention (BI) and continued use.\u0000\u0000\u0000Design/methodology/approach\u0000The hypotheses proposed for this study were tested with partial least square-based structural equation modeling. This study relied on the primary data collected from 572 respondents using convenient sampling.\u0000\u0000\u0000Findings\u0000This study examined the SOBC model’s four phases’ with the help of eight constructs. The conceptual model allowed the authors to examine 10 relationships to measure e-health adoption behavior in emerging nations like India. This study found that convenience, perceived risk and facilitating conditions are positively related to the effort and performance expectancy (PE) associated with e-health consultation. Only social influence is unrelated. This study also found a positive and substantial relationship between BI, effort and PE.\u0000\u0000\u0000Originality/value\u0000The study uses the unified theory of acceptance and use of technology and the SOBC paradigm to determine the factors influencing users’ intentions to use e-health. In addition to bringing new aspects to the existing literature on technology adoption and e-health consultation, the results of this study will aid e-health service providers in formulating strategies to promote the usage of e-health in emerging economies like India.\u0000","PeriodicalId":45751,"journal":{"name":"Journal of Science and Technology Policy Management","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41465074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Use of blockchain technology for smart health-care services: a critical perspective of ethnic minority group","authors":"N. Kumar, Geetika Jain","doi":"10.1108/jstpm-09-2022-0147","DOIUrl":"https://doi.org/10.1108/jstpm-09-2022-0147","url":null,"abstract":"\u0000Purpose\u0000The essence of blockchain governance is a far departure from the cryptocurrency or Bitcoin that has led to innovation and changing the outline of medical services. The major challenge in medical services is the lack of accessibility of medical services and lack of awareness. A large group of the population belonging to an ethnic minority has a high rate of complications, re-operation and graft rejection. To connect with a minority group and address privacy and safety issues, blockchain-based e-health-care services have massive potential in the medical industry, especially from the perspective of the social aspect.\u0000\u0000\u0000Design/methodology/approach\u0000The study proposed a framework that describes the complex interplay of different stated factors, including perceived ease of use, trust, perceived usefulness and perceived security and privacy. The paper uses structural equation modeling to understand the ethnic minority group’s readiness to adopt blockchain-based e-health-care services.\u0000\u0000\u0000Findings\u0000It was found that all the direct relationships between variables are supported by the findings and have a significant positive relationship with the adoption intention. The tested framework will help regulatory bodies and marketers to develop support health-care service mechanisms for ethnic minority groups by addressing their issues related to security and privacy.\u0000\u0000\u0000Originality/value\u0000Blockchain-based e-health-care services have massive potential in the medical industry, although, its actual diffusion has not been explored much, with particular reference to an ethnic minority group. This study will explore the diffusion of smart health-care services with respect to ethnic minority group.\u0000","PeriodicalId":45751,"journal":{"name":"Journal of Science and Technology Policy Management","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45456859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Forced innovation: leveraging text data to analyse firms’ response to COVID-19","authors":"Jovita Angela, Nofie Iman","doi":"10.1108/jstpm-04-2022-0066","DOIUrl":"https://doi.org/10.1108/jstpm-04-2022-0066","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to explore and present a clear overview of innovation topics during the first year of the COVID-19 pandemic, and then organise these topics into various analyses.\u0000\u0000\u0000Design/methodology/approach\u0000The authors use multiple language analysis methods, such as text mining and latent Dirichlet allocation topic modelling, to address the research questions. A total of 440 news articles are analysed using Python and Google Colaboratory tools.\u0000\u0000\u0000Findings\u0000The analysis identified 20 innovation topics, highlighted sector-specific analyses and proposed phases of innovation. The authors suggest that each sector develops unique patterns and forms of innovation for long-term benefits and further research. This study expands upon existing literature on innovation and crisis at a theoretical level by incorporating an actor as the agency.\u0000\u0000\u0000Research limitations/implications\u0000Based on the findings, the authors conclude that the COVID-19 pandemic has prompted businesses to adopt dynamic capabilities. Furthermore, the authors provide several strategic recommendations for addressing the pandemic in the developing context. The study discusses the roles of policymakers, business practitioners and academia in this context as well.\u0000\u0000\u0000Originality/value\u0000Very few studies specifically explore and identify forced innovation topics in emerging countries during the pandemic. There has been no review of forced innovations implemented in Indonesia using news media as a source. Additionally, this study presents the trajectory of innovation during the time of crises.\u0000","PeriodicalId":45751,"journal":{"name":"Journal of Science and Technology Policy Management","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43135378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Generation Y’s behavioural usage of small businesses’ retail websites: gender difference","authors":"Allen Lim, Chai-Lee Goi, Peter Dell, M. Goi","doi":"10.1108/jstpm-10-2022-0170","DOIUrl":"https://doi.org/10.1108/jstpm-10-2022-0170","url":null,"abstract":"\u0000Purpose\u0000To better understand continuities and changes in consumer behaviour, it is also important to examine the original antecedents of unified theory of acceptance and use of technology 2 (UTAUT2). Studying Generation Y is crucial for developing competitive online marketing strategies, as Generation Y plays a substantial role in online purchases. Therefore, this study aims to examine the actual use of small business websites based on the UTAUT2 among Generation Y.\u0000\u0000\u0000Design/methodology/approach\u0000A total of 375 valid questionnaires were collected via a systematic sampling among Generation Y in Canada. All participants in the study had at least a high school education, were internet and computer literate, and had purchased a good/service from the retail websites of Canadian small businesses.\u0000\u0000\u0000Findings\u0000The results show performance expectancy, hedonic motivation, social influence and habit have significant effects on behavioural intentions. The habit and behavioural intentions also have significant effects on actual usage of small businesses’ retail websites. Additionally, this study supported the significant difference between male and female UTAUT2 models.\u0000\u0000\u0000Practical implications\u0000The study examines how small retail businesses can attract and retain Generation Y customers by improving their website’s performance. Performance expectancy, hedonic motivation and social influence are significant factors in determining behavioral intention. Small businesses can enhance their website usability, design and content to increase customer satisfaction and loyalty. Hedonic motivation is crucial for Generation Y customers, who seek pleasure and excitement when visiting websites. Social influence is crucial for male customers, whereas performance expectancy, hedonic motivation and habit are more important for female customers. The study also suggests that Canadian governments should encourage online purchasing to increase the usage of small retail business websites.\u0000\u0000\u0000Originality/value\u0000This study provided few valuable insights into small businesses’ retail websites behavioural intentions and actual usage between males and females in Canada.\u0000","PeriodicalId":45751,"journal":{"name":"Journal of Science and Technology Policy Management","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48585061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}