{"title":"“Too quality”! Professional boundary setting and the ISO 56000 standard on innovation management. In honor of Dorothy E. Smith (1926–2022)","authors":"M. D. Lindstrøm","doi":"10.1108/joe-07-2022-0022","DOIUrl":"https://doi.org/10.1108/joe-07-2022-0022","url":null,"abstract":"PurposeThe purpose of the paper is to pay homage to Dorothy E. Smith (1926–2022), and her lifelong significance for organizational ethnography. Building on Smith, the empirical purpose of the paper is to analyze professional boundary setting on behalf of innovation management as it occurred in the recent International Organization for Standardization (ISO) Technical Committees (TC) 279 committee on innovation management.Design/methodology/approachThe paper is an ethnographic study of the drafting and publication of a novel international management standard on innovation management, the ISO 56000-series published in 2019. It is based on fieldwork from the ISO committee and integrates relevant standardization documents, observations and interviews.FindingsThe paper analyzes four occasions for textual professional boundary work ranging from negotiations of content and choice of ISO standard formats to the unprecedented high-level liaison agreements across international organizations. In each instance, the analysis depicts distinct textual features related to ISO standardization. The analysis shows how the standard becomes positioned as extending and complementing the ISO 9001, not as a radical, freestanding alternative to quality management.Originality/valueThe paper presents original data from the ISO standardization committee. It develops Smith's general textual ontology into a theoretical framework for analyzing how professional boundary setting occurs in the textually structured context of ISO standardization. It gives attention to the implications of questions of objectification and standardization as these apply to contemporary research into innovation and organization.","PeriodicalId":44924,"journal":{"name":"Journal of Organizational Ethnography","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49100383","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Book review: Of what is this a case?","authors":"M. Rowe, H. Wels","doi":"10.1108/joe-10-2022-092","DOIUrl":"https://doi.org/10.1108/joe-10-2022-092","url":null,"abstract":"","PeriodicalId":44924,"journal":{"name":"Journal of Organizational Ethnography","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44154859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Multicultural experience in organisations: an auto-ethnographic enquiry","authors":"Dhammika (Dave) Guruge","doi":"10.1108/joe-05-2022-0008","DOIUrl":"https://doi.org/10.1108/joe-05-2022-0008","url":null,"abstract":"PurposeThis paper aims to draw attention to multicultural experience as a manager. It is an auto-ethnographic enquiry which comprises own experiences and intercultural and intra-cultural engagement of the author’s self in both mono-cultural and multicultural environments drawing from archival records of personal account of experience.Design/methodology/approachThe paper adopted auto-ethnographic enquiry of the author’s experience in multicultural environment. The auto-ethnography as a research method is discussed along with its criticisms, validity, reliability and generalisability.FindingsThe findings include power distance, elitism in hiring practices, inclusivity of women, challenges in South Asian Muslim countries, challenges in the non-anglophone country and their implications for a practitioner.Research limitations/implicationsAs the author employed an auto-ethnographic enquiry based on the author’s prior experience, this raises questions about wider generalisability and applicable contexts. Findings of the enquiry can be tested using further qualitative enquiries such as in-depth interviews with a sample of stakeholders in a multicultural environment.Practical implicationsThe paper provides insights useful in managing in multicultural environments discussed. Also, it provides implications for policy makers in organisations. Practitioners can use the paper to get an insight into the markets the author already have been to and use the learning for decision-making during market development efforts.Originality/valueAuto-ethnography in multicultural environment is scant. This auto-ethnographical enquiry provides original content of practitioner experience compared with the related theory.","PeriodicalId":44924,"journal":{"name":"Journal of Organizational Ethnography","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48624655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Seventh-day Adventist farm community in Tanzania and vegetarianism as a social practice","authors":"Tamas Lestar","doi":"10.1108/joe-05-2022-0009","DOIUrl":"https://doi.org/10.1108/joe-05-2022-0009","url":null,"abstract":"PurposeThis paper is the outcome of an empirical research on a Seventh-day Adventist farm in Tanzania. The author investigated the role of Christian spirituality in switching to and maintaining vegetarian practices. Dietary change is proposed in the sustainability literature as a crucial trajectory to mitigate the impacts of climate change. The purpose of this paper is to explore the links between spirituality and climate-friendly dining in a localised Christian context and discuss their significance further for wider society.Design/methodology/approachSocial practice theory (SPT) provided the tools to explore, empirically, the dynamic development of dietary practice within the farm community and its relation to the outside world; according to SPT, following the main building blocks of practices, namely materials, competences and meanings (cognitive or emotional), helps to understand the evolution of practices in society.FindingsFindings show that the spiritual element of the community's dietary practice is key in maintaining commitment to vegetarianism, despite the rationale focussing exclusively on human health.Social implicationsExpanding the rationale to animal compassion and environmental concerns could enhance the stabilisation of the practice within and beyond the community's realms.Originality/valueThe research showcases, probably for the first time, how a localised vegetarian practice may be linked to broader societal developments and policymaking through the application of SPT.","PeriodicalId":44924,"journal":{"name":"Journal of Organizational Ethnography","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49633340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Choose, buy, pay – Paradoxes of shame-relieving processes among impoverished Spaniards after 2008’s great recession","authors":"Hugo Valenzuela-García, M. Lubbers, J. Molina","doi":"10.1108/joe-11-2021-0056","DOIUrl":"https://doi.org/10.1108/joe-11-2021-0056","url":null,"abstract":"PurposeThe aim of the paper is to ethnographically detail the poverty-shame nexus in contemporary Spain, and to highlight the contradictions of the newly adopted consumption-based models of inclusion led by charities.Design/methodology/approachDrawing on 39 cases out of a sample of 78 gathered through two long-term research projects, the paper employs a mixed-methods approach that mainly draws on a multi-sited ethnographic approach and interviews.FindingsThe paper ethnographically documents major contradictions that shed light on the complex relationships between poverty, shame, work and consumption in modern societies.Research limitations/implicationsThis paper analyses the sources of shame in the experience of poverty and downward mobility, but also it opens new ground for understanding the complex poverty–shame nexus and lets some questions unanswered.Practical implicationsThe contradictions highlighted shed light on the complex relationships between poverty, shame, work and consumption that may inform modern policies to fight poverty. Ethnography gives voice to these individuals that currently experience an increasingly precarious and unequal modern world.Social implicationsThe paper contributes to a better understanding of the processes that underlie modern poverty and downward social mobility and points out the contradictions generated by consumption-based models of inclusion.Originality/valueWhile the poverty-shame nexus has been already analyzed from the point of view of stigma and exclusion from the labor market, the links between a growing consumerism and the neo-liberal values that underlie our modern societies are largely unexplored. The ethnographic contribution and the detailed case studies are also original in the case of Spain.","PeriodicalId":44924,"journal":{"name":"Journal of Organizational Ethnography","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47634827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Governing anticipation: UNESCO making humankind futures literate","authors":"Ulrik Jennische, Adrienne Sörbom","doi":"10.1108/joe-10-2021-0055","DOIUrl":"https://doi.org/10.1108/joe-10-2021-0055","url":null,"abstract":"PurposeThis paper explores practices of foresight within the United Nations Educational, Scientific and Cultural Organization (UNESCO) program Futures Literacy, as a form of transnational governmentality–founded on the interests of “using the future” by “emancipating” the minds of humanity.Design/methodology/approachThe paper draws on ethnographic material gathered over five years within the industry of futures consultancy, including UNESCO and its network of self-recognized futurists. The material consists of written sources, participant observation in on-site and digital events and workshops, and interviews.FindingsBuilding on Foucault's (1991) concept of governmentality, which refers to the governing of governing and how subjects politically come into being, this paper critically examines the UNESCO Futures Literacy program by answering questions on ontology, deontology, technology and utopia. It shows how the underlying rationale of the Futures Literacy program departs from an ontological premise of anticipation as a fundamental capacity of biological life, constituting an ethical substance that can be worked on and self-controlled. This rationale speaks to the mandate of UNESCO, to foster peace in our minds, but also to the governing of governing at the individual level.Originality/valueIn the intersection between the growing literature on anticipation and research concerning governmentality the paper adds ethnographically based knowledge to the field of transnational governance. Earlier ethnographic studies of UNESCO have mostly focused upon its role for cultural heritage, or more broadly neoliberal forms of governing.","PeriodicalId":44924,"journal":{"name":"Journal of Organizational Ethnography","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48067212","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Guest editorial: Organizing the city","authors":"Bagga Bjerge, Jonas Strandholdt Bach","doi":"10.1108/joe-04-2022-090","DOIUrl":"https://doi.org/10.1108/joe-04-2022-090","url":null,"abstract":"At least since the seminal work The Metropolis and Mental Life (1903) by Georg Simmel, the city has been a topic of interest to social researchers. During the first half of the last century, the Chicago School, fostering among other prominent urban sociologists Robert Park and Louis Wirth, was in many ways instrumental in the development of the city as an academic subject with its own field of research and theories. Since then research on the city has only widened in scope. Ethnographically, works likeWilliam FooteWhyte’s Street Corner Society: The Social Structure of an Italian Slum (1943) and Elliott Liebow’s Tally’s Corner: A Study of Negro Streetcorner Men (1967) are examples of early ethnographies focusing on particular aspects of city life. Ethnographic approaches to the city have become important in relation to understanding subjects like marginalization, community, planning, social networks, and relations between systems of welfare and their citizens. The city is the scene for everyday urban life and ethnographers have explored myriad iterations of the everyday: from how people inhabit and use urban spaces in different ways than planners and architects intended in the new city of Bras ılia (Holston, 1989); over howmarginalized citizens get by in gap spaces and barrios (Bourgois, 1995; Bourgois and Schonberg, 2009); to how police officers interpret duties and make decisions on the streets of cities (Moskos, 2008); how large-scale transformation alters not only the physical landscapes of cities but also the mental (Fennell, 2015); and to how a skyscraper can become a specter haunting the inhabitants of a city but also a successful legacy of a former political regime (Murawski, 2019); and many other phenomena that affect or are part of the everyday lives of people in cities. This special issue contributes to the above body of research in two ways. First, it investigates the city as a particular kind of organization. That is, by piecing together studies that, each in their ownway, address and feed into the broader picture and discussions of what it means to “run”, use and define a city, how this is experienced and by whom these processes are influenced. They remind us – perhaps – of the complexities of concerns, interests, needs and wishes of stakeholders such as citizens, investors, planners, administrators and politicians that need to be taken into account when playing the video game SimCity (a simulation game, invented in the 1980s, where the gamer acts as a mayor who designs and develops a city). Second, the special issue brings together a diversity of researchers from anthropology, urban sociology, urban management and migrations studies, who share a comparative and ethnographic approach to the study of different aspects of city life and organization, whether it is classic fieldwork observations, interviews, document analysis or a mixture of them all. Methodologically, ethnography has widened its scope from the still fundamental building","PeriodicalId":44924,"journal":{"name":"Journal of Organizational Ethnography","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42107118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cultural practices and organizational ethnography: implications for fieldwork and research ethics","authors":"Mohammad Alshallaqi","doi":"10.1108/joe-06-2021-0036","DOIUrl":"https://doi.org/10.1108/joe-06-2021-0036","url":null,"abstract":"PurposeThis study focuses on the practical and ethical implications of the cultural practice of wasta for organizational ethnography in the Middle East. Wasta is a form of intercession rooted in the Middle Eastern cultural context and is similar to other cultural practices such as “guanxi” in China. Such practices do not only shape organizational lives in those contexts, but also how organizational ethnographies are designed and carried out.Design/methodology/approachThe data in this study are derived from field notes and the author’s reflections on the fieldwork of an organizational ethnography aimed to investigate a digital transformation project.FindingsThis study draws on the lens of positionality to illustrate how wasta helps favourably reconfigure a researcher’s positionality during interactions with gatekeepers and participants, thereby facilitating access and data collection. The study also presents the ethical concerns related to reciprocity triggered by wasta. Finally, this study demonstrates how wasta functions as a situated system to ensure ethical research practices.Originality/valueThe study demonstrates that it is inevitable that organizational ethnographers engage with cultural practices such as wasta or guanxi during fieldwork in such cultural contexts. Furthermore, the study provides theoretical and methodological contributions for future researchers by engaging in a reflexive exercise to present a more nuanced and theoretically informed understanding of wasta. Moreover, it shows how it is exercised during fieldwork, the ethical concerns inherent in its exercise and how they can be mitigated. The paper concludes with practical recommendations derived from this fieldwork experience for future research.","PeriodicalId":44924,"journal":{"name":"Journal of Organizational Ethnography","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47206455","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"COVID-19 and tourism stakeholders: experience, behaviour and transformation","authors":"M. Dileep, Joshu Ajoon, B. B. Nair","doi":"10.1108/joe-07-2021-0043","DOIUrl":"https://doi.org/10.1108/joe-07-2021-0043","url":null,"abstract":"PurposeThe tourism sector’s fragility lends significance to mental health and wellbeing, especially amongst workers in the hotel and tourism sectors. However, stakeholders’ subjective wellbeing and mental health in these sectors due to the coronavirus disease 2019 (COVID-19) pandemic remain under-researched, especially for destinations with unique selling propositions (USPs). Thus, this study investigates the effects of the worldwide COVID-19 pandemic on various stakeholders in Kerala, India. In particular, the authors assess the mental health and welfare of those involved in the tourism sector with an eye on how the COVID-19 pandemic has influenced the field’s psychological and technical developments.Design/methodology/approachThis study employs an ethnographic approach to understanding the idiosyncratic experiences of stakeholders using in-depth interviews (n = 68), focus group interviews (n = 3) and participant observation for 14 months. Reflexive thematic analysis was used to analyse the data.FindingsThe findings reveal the shifting perceptions in the tourism sector’s workforce by detailing various societal, technical and physical transformations, especially amongst the younger generations. The resultant psychological mapping generates a framework of the emotional perspectives of stakeholders during each stage of the pandemic. This study also highlights the urgency of crisis-management training for the workforce.Originality/valueThe COVID-19 pandemic has affected all spheres of global business, resulting in unprecedented challenges in both personal and professional life. The sector’s fragility lends significance to mental health and wellbeing, especially amongst workers in the hotel and tourism sectors. However, the subjective wellbeing and mental health of stakeholders in these sectors due to the COVID-19 pandemic remain under-researched, especially for the developing destinations with USPs.","PeriodicalId":44924,"journal":{"name":"Journal of Organizational Ethnography","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2022-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47677717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}