Management & Marketing-Challenges for the Knowledge Society最新文献_第9页

How authentic leadership promotes individual knowledge sharing: viewing from the lens of COR theory 真实的领导如何促进个人知识共享:从COR理论的视角看

IF 3.7

Management & Marketing-Challenges for the Knowledge Society Pub Date : 2019-12-01 DOI: 10.2478/mmcks-2019-0027

H. Tran

{"title":"How authentic leadership promotes individual knowledge sharing: viewing from the lens of COR theory","authors":"H. Tran","doi":"10.2478/mmcks-2019-0027","DOIUrl":"https://doi.org/10.2478/mmcks-2019-0027","url":null,"abstract":"Abstract Fostering knowledge sharing has been one of the most vital tasks for organizations in the knowledge based economy. Thus, investigating the antecedents of knowledge sharing behavior is of great interest to both academics and practitioners. The impact of leadership on knowledge sharing has been reported in the literature. However, the direct and indirect impacts of authentic leadership on knowledge sharing is under-researched. Furthermore, because knowledge is an individual resource, knowledge sharing can be investigated in the light of the conservation of resource theory. This study applies conservation of resource theory to examine the influence of authentic leadership on knowledge sharing with relational psychological contract and organizational based self-esteem as mediators. Data collected from survey using questionnaire were used to test the hypotheses in a quantitative research design. Structural equation modelling (SEM) techniques are applied for data analysis. The results showed that authentic leadership positively and significantly influence individual knowledge sharing. Furthermore, relational psychological contract and organizational based self-esteem have been found to mediate the above relationship. Discussion of research findings, theoretical and practical implications are also detailed. Finally, the study outlines limitations of research and provides directions for further knowledge sharing studies.","PeriodicalId":44909,"journal":{"name":"Management & Marketing-Challenges for the Knowledge Society","volume":"46 1","pages":"386 - 401"},"PeriodicalIF":3.7,"publicationDate":"2019-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84902676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 13

The Impact of Dynamic Capabilities on Organizational Effectiveness 动态能力对组织有效性的影响

IF 3.7

Management & Marketing-Challenges for the Knowledge Society Pub Date : 2019-12-01 DOI: 10.2478/mmcks-2019-0028

Mohanad Ali Kareem, Alaa Alameer

{"title":"The Impact of Dynamic Capabilities on Organizational Effectiveness","authors":"Mohanad Ali Kareem, Alaa Alameer","doi":"10.2478/mmcks-2019-0028","DOIUrl":"https://doi.org/10.2478/mmcks-2019-0028","url":null,"abstract":"Abstract This paper aims to investigate the impact of dynamic capabilities constructs i.e. sensing capability, learning capability, and reconfiguration capability on organizational effectiveness in the selected Iraqi public universities context. This study adopted the survey method to collect primary data. An online questionnaire was distributed to around 342 employees, out of which 215 completed questionnaires were obtained. The data were collected during the period from 02-08-2018 to 03-10-2018. The reliability and validity of the dimensions are assessed through confirmatory factor analysis (CFA) and the hypotheses are tested by using structural equation modeling SEM. The analytical results indicate that sensing capability does not have a positive impact on organizational effectiveness while learning capability and reconfiguration capability have a positive impact on organizational effectiveness. Thus, this study provides a better understanding of the effects of dynamic capabilities. The results of this study have the potential to help the decision-makers of universities to develop learning capability and reconfiguration capability, in turn, universities will be able to achieve superior organizational effectiveness.","PeriodicalId":44909,"journal":{"name":"Management & Marketing-Challenges for the Knowledge Society","volume":"1 1","pages":"402 - 418"},"PeriodicalIF":3.7,"publicationDate":"2019-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75017292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 18

Dematerialization of banking products and services in the digital era 数字时代银行产品和服务的非物质化

IF 3.7

Management & Marketing-Challenges for the Knowledge Society Pub Date : 2019-09-01 DOI: 10.2478/mmcks-2019-0023

Shahrazad Hadad, C. Bratianu

{"title":"Dematerialization of banking products and services in the digital era","authors":"Shahrazad Hadad, C. Bratianu","doi":"10.2478/mmcks-2019-0023","DOIUrl":"https://doi.org/10.2478/mmcks-2019-0023","url":null,"abstract":"Abstract The primary purpose of this research is to present the evolution and current state of knowledge regarding the dematerialization of banking products and services in the digital age. The paper discusses the central issues regarding the dematerialization of money, the dematerialization of securities and the dematerialization of the contract, trends with direct impact on the possibility of dematerializing the products and services offered by banking institutions, by means of an investigative discourse and viewpoint into and over the shift from tangible to intangible monetary assets. It mainly explores the impact of dematerialization on certain processes performed by banks (customer enrollment and management) and on certain products and services offered by banks (payment services, lending services, etc.) from the perspective of the latest technological innovations and the influence exerted by fintech companies. The chapter clearly establishes the synergy link between environmental factors (increased competition, technological advance, legislative changes) and the ability of banking institutions to adapt to new conditions by changing the business model. The research ends with a series of conclusions regarding the way in which the tendencies towards dematerialization affect the activity and the business model adopted by the banking institutions. The content of the research report is useful both to the managers in the financial field and to the authorities that legislate this field, especially to those in Romania, who can use the conclusions of the report to elaborate policies in order to advance the degree of digitization of the Romanian banking system.","PeriodicalId":44909,"journal":{"name":"Management & Marketing-Challenges for the Knowledge Society","volume":"5 1","pages":"318 - 337"},"PeriodicalIF":3.7,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81744640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 20

Scents of celebrities: Endorsers’ impact on buyers’ online perfume purchase 名人的气味:代言人对购买者在线购买香水的影响

IF 3.7

Management & Marketing-Challenges for the Knowledge Society Pub Date : 2019-09-01 DOI: 10.2478/mmcks-2019-0022

M. Mahdavi, Belém Barbosa, Z. Oliveira, Valentina Chkoniya

引用次数: 2

Business Models Innovation for Sustainable Urban Mobility in Small and Medium-Sized European Cities 欧洲中小城市可持续城市交通的商业模式创新

IF 3.7

Management & Marketing-Challenges for the Knowledge Society Pub Date : 2019-09-01 DOI: 10.2478/mmcks-2019-0019

Francesco Bellini, Iana Dulskaia, Marco Savastano, F. D’Ascenzo

引用次数: 12

Linking CRM capabilities to business performance: a comparison within markets and between products 将CRM功能与业务绩效联系起来:市场内和产品之间的比较

IF 3.7

Management & Marketing-Challenges for the Knowledge Society Pub Date : 2019-09-01 DOI: 10.2478/mmcks-2019-0021

Simona-Mihaela Trif, Cristian Duțu, Daniela-Liliana Tuleu

{"title":"Linking CRM capabilities to business performance: a comparison within markets and between products","authors":"Simona-Mihaela Trif, Cristian Duțu, Daniela-Liliana Tuleu","doi":"10.2478/mmcks-2019-0021","DOIUrl":"https://doi.org/10.2478/mmcks-2019-0021","url":null,"abstract":"Abstract Business performance is the primary goal of any type of firm, being a top priority for managers. Customer relationship management (CRM) capabilities is known in the literature as an important driver of business performance. However, there are significant differences across firms due to market settings they are acting on, or to the nature of products they are selling. Yet, little is known about how the impact of CRM capabilities on business performance vary across Business-to-Business and Business-to-Consumer markets, or across firms that are selling goods or services. In this study, we use data from a sample of 102 firms to investigate how customer relationship orientation influence the dimensions of CRM capabilities and how these capabilities determine customer satisfaction and market effectiveness, two business performance outcomes. Structural equation modelling is used in order to test the hypothesized relationships. The total sample is spilt into subsamples taking into consideration market settings and product type criteria, and the hypothesis are tested within them. Our results reveal that in case of each subsample, customer satisfaction and market effectiveness are driven by different dimensions of CRM capabilities. Critically, we find that in cases of firms that are acting mainly on Business-to-Business markets, customer relationship orientation doesn’t influence customer relationship upgrading capability, a dimension of CRM capabilities. Finally, the implications of these results for practitioners and managers are presented.","PeriodicalId":44909,"journal":{"name":"Management & Marketing-Challenges for the Knowledge Society","volume":"51 1","pages":"292 - 303"},"PeriodicalIF":3.7,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76429004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 9

Brand Love as Mediator of the Brand Experience-Satisfaction-Loyalty Relationship in a Retail Fashion Brand 品牌爱在零售时尚品牌品牌体验-满意-忠诚关系中的中介作用

IF 3.7

Management & Marketing-Challenges for the Knowledge Society Pub Date : 2019-09-01 DOI: 10.2478/mmcks-2019-0020

Pedro Ferreira, P. Rodrigues, P. Rodrigues

{"title":"Brand Love as Mediator of the Brand Experience-Satisfaction-Loyalty Relationship in a Retail Fashion Brand","authors":"Pedro Ferreira, P. Rodrigues, P. Rodrigues","doi":"10.2478/mmcks-2019-0020","DOIUrl":"https://doi.org/10.2478/mmcks-2019-0020","url":null,"abstract":"Abstract Framed by the consumer-brand relationship theory, this paper investigates the path from the brand-consumer behaviour interaction to the relationship durability and stability, through brand relationship quality. Specifically, it examines brand experience as an antecedent of brand love, and customer loyalty and satisfaction as outcomes in the retail setting. Based on 560 customers’ responses to a face-to-face questionnaire administered in a fashion brand retail store, research hypotheses were tested using a structural equation model. The findings suggest that brand experience influences brand love, with a higher incidence of sensory and affective dimensions. Brand love, in turn, influences customer loyalty, both directly and indirectly through customer satisfaction. This research contributes to the still understudied relation between brand experience and brand love in the retail context and to the need to understand the satisfaction-loyalty relation involving other variables as predictors. Nevertheless, results are limited to one specific retail fashion brand and generalizations should be taken carefully.","PeriodicalId":44909,"journal":{"name":"Management & Marketing-Challenges for the Knowledge Society","volume":"1 1","pages":"278 - 291"},"PeriodicalIF":3.7,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75849332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 39

Possibility of Company Goodwill Valuation: Verification in Slovak and Czech Republic 公司商誉估值的可能性:在斯洛伐克和捷克共和国的验证

IF 3.7

Management & Marketing-Challenges for the Knowledge Society Pub Date : 2019-09-01 DOI: 10.2478/mmcks-2019-0024

Ivana Podhorska, K. Valaskova, V. Stehel, T. Kliestik

{"title":"Possibility of Company Goodwill Valuation: Verification in Slovak and Czech Republic","authors":"Ivana Podhorska, K. Valaskova, V. Stehel, T. Kliestik","doi":"10.2478/mmcks-2019-0024","DOIUrl":"https://doi.org/10.2478/mmcks-2019-0024","url":null,"abstract":"Abstract The paper deals with the possibilities of company goodwill valuation and verification. The value of company goodwill is still an actual issue for the scientific community. Goodwill as an economic phenomenon has attracted the attention of economic experts since the nineteenth century. Nowadays, there are many approaches to goodwill valuation. However, its identification and quantification are still a challenge. The paper aim is to identify significant sources of company goodwill creation and their verification on the sample of 2 European countries with the similar business environment, political stability and regulatory platform - Slovak and Czech companies. The sample for the identification of significant sources of company goodwill creation consists of the financial statements of Slovak companies in 2015. The sample for data verification consists of the financial statements of Slovak and Czech companies in 2016. The paper identifies the determinants of goodwill creation by multiple regression analysis. The paper also verifies the total explanatory power of these determinants by matrixes of changes. Volatility and deviation of the results are captured by descriptive statistical methods. The paper’s results point to a necessity to identify the key determinants of goodwill creation. They bring the construction of an econometric model for company goodwill valuation. It could be used to compute the value of company goodwill of the individual companies in the Slovak economic conditions.","PeriodicalId":44909,"journal":{"name":"Management & Marketing-Challenges for the Knowledge Society","volume":"44 1","pages":"338 - 356"},"PeriodicalIF":3.7,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90907674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 10

Game theory in designing mHealth apps for monitoring hypertension 设计监测高血压的移动健康应用的博弈论

IF 3.7

Management & Marketing-Challenges for the Knowledge Society Pub Date : 2019-06-01 DOI: 10.2478/mmcks-2019-0015

Antonio Clim, R. Zota

引用次数: 4

Creating talent pools through coopetition: a case study on vocational training programs in Romania 通过合作建立人才库:罗马尼亚职业培训项目案例研究

IF 3.7

Management & Marketing-Challenges for the Knowledge Society Pub Date : 2019-06-01 DOI: 10.2478/mmcks-2019-0014

Ulrike Stefanie Foerster-Pastor Foerster-Metz, Nina Golowko, C. Hell, Katrin Marquardt

{"title":"Creating talent pools through coopetition: a case study on vocational training programs in Romania","authors":"Ulrike Stefanie Foerster-Pastor Foerster-Metz, Nina Golowko, C. Hell, Katrin Marquardt","doi":"10.2478/mmcks-2019-0014","DOIUrl":"https://doi.org/10.2478/mmcks-2019-0014","url":null,"abstract":"Abstract The Romanian economy has prospered in the last years, and as a result, economic players claim today the scarcity of skilled workforce in the country. Many reasons have been mentioned for this: a dysfunctional labour market, saturated economic regions, demographic decline, migration, not adequately skilled workers. Therefore, it is crucial activating participation at an early stage to grow future skilled workforce as insufficiency of skilled human resources can limit economic growth. Talent management and talent pool growth have been concentrated on star talent acquisition and the development of new in -house talent processes. Rather slow has been the advance in generating new talent pools from an inter-firm cooperative approach. This work will make an initial approach to close this gap in research by studying the creation of talent pools through coopetition in the private sector as mean to an end to growing workforce supply. The concept is studied based on a case study that focuses on two private Vocational Education Training programs of two industries in Romania namely retail and manufacturing. The study shows that new talent pools can be grown through a coopetitive environment given harsh environments and limited resource capabilities of the firms.","PeriodicalId":44909,"journal":{"name":"Management & Marketing-Challenges for the Knowledge Society","volume":"68 1","pages":"203 - 219"},"PeriodicalIF":3.7,"publicationDate":"2019-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86075298","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5