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FACTOR ANALYSIS OF STUDENT PERCEPTION ON UNIVERSITAS ADVENT INDONESIA AS FAVORITE HIGHER EDUCATION INSTITUTION 学生对大学认知的因素分析,印尼成为最受欢迎的高等教育机构
Jurnal Terapan Ilmu Manajemen dan Bisnis Pub Date : 2019-05-31 DOI: 10.35974/JTIMB.V2I1.2036
Reymand M. Hutabarat, Francis M. Hutabarat
{"title":"FACTOR ANALYSIS OF STUDENT PERCEPTION ON UNIVERSITAS ADVENT INDONESIA AS FAVORITE HIGHER EDUCATION INSTITUTION","authors":"Reymand M. Hutabarat, Francis M. Hutabarat","doi":"10.35974/JTIMB.V2I1.2036","DOIUrl":"https://doi.org/10.35974/JTIMB.V2I1.2036","url":null,"abstract":"This purpose of the study is to look on factors of in student perception on their reason whyUniversitas Advent Indonesia is their favorite higher education institution. By knowingthese factors could help the stakeholder of the university in their plan. A set of theinstrument of the questionnaire was acquired and distributed to 100 students respondent atUniversitas Advent Indonesia (UNAI). Exploratory factor analysis was used to distinguishthe underlying dimensions that drive student satisfaction. Factor analysis pertaining toanalysis on dimensions of Favorite University. The results show that the KMO test isvalued at 0.741 which is > 0.5; hence, the sample size is adequate for the analysis. On theother hand, the commonalities of all the variables are exceeding .4; consequently, all thevariables are useful in the model. The results show that factors in the analysis of studentsatisfaction on academic courses at UNAI are that the factor of student perception on UNAIas their favorite higher education institution is Facility and Quality of Education.","PeriodicalId":446465,"journal":{"name":"Jurnal Terapan Ilmu Manajemen dan Bisnis","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125666510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
DIVERSIFIKASI PRODUK TERHADAP PENJUALAN LAMPU ROMANTIS BATU AKIK (LAPIS BATIK) PURBALINGGA 产品多样化,销售紫玛瑙浪漫灯
Jurnal Terapan Ilmu Manajemen dan Bisnis Pub Date : 2019-05-31 DOI: 10.35974/JTIMB.V2I1.2041
M. Faizin, Nur Azizah, F. Hayati
{"title":"DIVERSIFIKASI PRODUK TERHADAP PENJUALAN LAMPU ROMANTIS BATU AKIK (LAPIS BATIK) PURBALINGGA","authors":"M. Faizin, Nur Azizah, F. Hayati","doi":"10.35974/JTIMB.V2I1.2041","DOIUrl":"https://doi.org/10.35974/JTIMB.V2I1.2041","url":null,"abstract":"Meningkatnya jumlah permintaan batu akik di pasar nasional, mengakibatkan jumlah pemesanan batu akik setiap daerah ikut meningkat. Termasuk di Kabupaten Purbalingga sebagai salah satu daerah penghasil batu akik. Peningkatan minat masyarakat membuat pengrajin dan pemasar melonjak tinggi. Namun terjadi penurunan sebesar 80% dibandingkan saat menjadi trending topic. Hal ini menyebabkan nilai jual batu akik menjadi turun. Berdasarkan data tersebut, penelitian ini bertujuan untuk meningkatkan nilai jual batu akik dengan cara diversifikasi produk yang unik, kreatif, dan inovatif. Produk tersebut diberi nama LAPIS BATIK (Lampu Romantis Batu Akik). Penelitian ini menggunakan analisis rata-rata pertumbuhan dan analisis data hasil penjualan produk baru sedangkan metodenya adalah metode penelitian deskriptif dengan pendekatan studi kasus. Hasil dari penelitian ini yaitu membuktikan bahwa diversifikasi produk telah  memberikan kontribusi yang baik dalam volume penjualan total dan omzet penjualan total sesudah diversifikasi produk dan Presentase produk terjual adalah 88,89% dari total produksi selama empat bulan penjualan dengan total pendapatan Rp 6.100.000,00.","PeriodicalId":446465,"journal":{"name":"Jurnal Terapan Ilmu Manajemen dan Bisnis","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133923589","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
CORPORATE GOVERNANCE, PROFITABILITY AND DIVIDEND POLICY 公司治理、盈利能力和股利政策
Jurnal Terapan Ilmu Manajemen dan Bisnis Pub Date : 2019-05-31 DOI: 10.35974/JTIMB.V2I1.2025
Richard F. Simbolon
{"title":"CORPORATE GOVERNANCE, PROFITABILITY AND DIVIDEND POLICY","authors":"Richard F. Simbolon","doi":"10.35974/JTIMB.V2I1.2025","DOIUrl":"https://doi.org/10.35974/JTIMB.V2I1.2025","url":null,"abstract":"Abstract: This study aims to determine the relationship of Corporate Governance and Profitability on Dividend Policy on pharmaceutical subsector companies listed on the Indonesia Stock Exchange in 2015-2017 either partially or simultaneously. The relationship will be used to identified….  The method used in this research is descriptive method, using ratio analysis of the proportion of the Board of Commissioners, Return On Equity, and Dividend Payout Ratio, descriptive analysis, significance test, correlation test, determination test, classic assumption test, linear regression analysis. The results showed that there was a significant influence between Good Corporate Governance and Dividend Policy which can be seen from the significant value of 0.016 <0.05 so that Ho is rejected and Ha is accepted, and there is a significant influence between Good Corporate Governance and Profitability on Dividend Policy with F count 4,834 significant level of 0.016 \u0000<0.05","PeriodicalId":446465,"journal":{"name":"Jurnal Terapan Ilmu Manajemen dan Bisnis","volume":"530 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126389875","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH BRAND POSITIONING DAN BRAND EQUITY TERHARAP KEPUTUSAN PEMBELIAN KENDARAAN
Jurnal Terapan Ilmu Manajemen dan Bisnis Pub Date : 2019-05-31 DOI: 10.35974/JTIMB.V2I1.2037
Memey Memey, H. Siagian
{"title":"PENGARUH BRAND POSITIONING DAN BRAND EQUITY TERHARAP KEPUTUSAN PEMBELIAN KENDARAAN","authors":"Memey Memey, H. Siagian","doi":"10.35974/JTIMB.V2I1.2037","DOIUrl":"https://doi.org/10.35974/JTIMB.V2I1.2037","url":null,"abstract":"This study aims to examine and determine the effect of brand positioning and brand equity on the decisions of vehicle buyers. This research was conducted at PT. Arista Group with a sample of buyers or consumers who come to the company. The data processing method used in this study is descriptive statistical analysis, correlation coefficient test, coefficient of determination test, simple linear regression analysis, classic assumption test and hypothesis test (F test and t test) and multiple linear regression analysis. The results in this study indicate that multiple linear regression analysis is Buyer Decision = 5,559 + 0.720 BP + 0.113BE which means, the constant of 5,559 states that if there is no brand position and brand equity, the buyer's decision is 5,559. Partial hypothesis testing (Test t) brand positioning produces a coefficient obtained sig for the variable brand position is 0.000 then 0.000 <0.05 so Ha is accepted. Then t arithmetic is 6.403, then t count 0.05 so that H0 is accepted. Then you can see t count is 1,386, then t count> t table so there is in the area H0 accepted. So partially brand equity has a significant effect on buyer decisions. The conclusion is that there is a significant effect of brand positioning and brand equity on vehicle purchase decisions at PT. Arista Group.","PeriodicalId":446465,"journal":{"name":"Jurnal Terapan Ilmu Manajemen dan Bisnis","volume":"98 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124980707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Pengaruh Persepsi Good Leadership, Persepsi Kualitas Interaksi Atasan-Bawahan dan Dukungan Sosial Terhadap Organizational Citizenship Behavior 良好的领导意识、从属关系的质量和社会支持对公民行为管理的影响
Jurnal Terapan Ilmu Manajemen dan Bisnis Pub Date : 2019-05-31 DOI: 10.35974/JTIMB.V2I1.2039
Rizky Sandhi Setyaki, Franciscus Xaverius Nicolas Susanto, D. A. A. Pesudo
{"title":"Pengaruh Persepsi Good Leadership, Persepsi Kualitas Interaksi Atasan-Bawahan dan Dukungan Sosial Terhadap Organizational Citizenship Behavior","authors":"Rizky Sandhi Setyaki, Franciscus Xaverius Nicolas Susanto, D. A. A. Pesudo","doi":"10.35974/JTIMB.V2I1.2039","DOIUrl":"https://doi.org/10.35974/JTIMB.V2I1.2039","url":null,"abstract":"Penelitian ini dilakukan untuk mengetahui hubungan antaraPersepsi Good Leadership, Persepsi Interaksi Atasan-bawahan, danDukungan Sosial terhadap Organizational Citizenship Behavior Karyawan.Subyek penelitian ini adalah karyawan UKM dengan jumlah responsebanyak 64 dari total 70 kuesioner di Kota Salatiga. Sampel padapenelitian ini diambil menggunakan metode Purposive-Judgement denganQuota Sampling. Ditemukan adanya hubungan signifikan positif padahubungan antara Persepsi Kualitas Interaksi Atasan-Bawahan danDukungan Sosial terhadap Organizational Citizenship Behavior dengantingkat signifikansi 0,001 dan 0,000 pada tiap variabel. Sedangkan angkasignifikansi sebesar 0,928 pada variabel Good Leadership menunjukkantidak adanya pengaruh pada variabel Organizational Citizenship Behavior.Pengaruh variabel bebas terhadap variabel terikat dalam uji F jugaditunjukkan dengan angka 8,794, dimana hal ini menyimpulkan bahwavariabel bebas secara simultan berpengaruh terhadap variabel terikat.Selain itu, angka koefisien determinasi menunjukan bahwa variabel bebasmemberikan kontribusi sebesar 45,7% kepada variabel terikat, sedangkansisanya 54,3% dijelaskan oleh variabel lainnya.","PeriodicalId":446465,"journal":{"name":"Jurnal Terapan Ilmu Manajemen dan Bisnis","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128058922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
PENGARUH NILAI ASET BERSIH DAN LABA BERSIH TERHADAP KAPITALISASI SAHAM PERUSAHAAN PROPERTI DAN REAL ESTATE YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI) 净资产价值和净利润对印尼证券交易所上市房地产公司资本和房地产产业的影响(北)
Jurnal Terapan Ilmu Manajemen dan Bisnis Pub Date : 2019-04-11 DOI: 10.35974/JTIMB.V2I1.2038
Thorman Lumbanraja
{"title":"PENGARUH NILAI ASET BERSIH DAN LABA BERSIH TERHADAP KAPITALISASI SAHAM PERUSAHAAN PROPERTI DAN REAL ESTATE YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI)","authors":"Thorman Lumbanraja","doi":"10.35974/JTIMB.V2I1.2038","DOIUrl":"https://doi.org/10.35974/JTIMB.V2I1.2038","url":null,"abstract":"Penelitian ini bertujuan untuk menguji pengaruh, Nilai Aset Bersih dan Laba Bersihterhadap Kapitalisasi Saham pada Perusahaan Properti dan Real Estate yangterdaftar di Bursa Efek Indonesia selama periode tahun 2013 sampai dengan tahun2015. Metode penelitian yang digunakan dalam penelitian ini yaitu metodedeskriptif dan penelitian ini dilakukan dengan menggunakan data sekunder.Populasi dalam penelitian ini adalah seluruh perusahan Properti dan Real Estateyang terdaftar di Bursa Efek Indonesia dari tahun 2013 sampai dengan tahun 2015.Metode pengambilan sampel menggunakan teknik purposive sampling random.Analisis statistik yang akan digunakan dalam penelitian ini adalah asumsi klasik,korelasi, regresi linear berganda dan koefisien determinasi sedangkan pengujianhipotesis yang digunakan adalah metode statistik uji t dan uji F. Secara parsialvariabel NAB terhadap Kapitalisasi Saham. Hasil uji t untuk NAB diperoleh nilaisignifikansinya sebesar 0.000 yang artinya nilai signifikansinya lebih kecil dari0.05.Hal ini menunjukkan bahwa NAB secara parsial berpengaruh terhadap kapitalisasisaham. Dan variabel Laba Bersih terhadap Kapitalisasi Saham. Hasil uji t untukLaba Bersih diperoleh nilai signifikannya 0.000 yang artinya nilai signifikansinya> 0.05. Hal ini menunjukkan bahwa Laba Bersih secara parsial berpengaruhterhadap kapitalisasi saham dan Secara simultan NAB dan Laba Bersihberpengaruh signifikan terhadap Kapitalisasi saham pada perusahaan properti danreal estate yang terdaftar di Bursa Efek Indonesia. Dan berdasarkan hasil analisisini kedua variabel independen mampu menjelaskan 49% terhadap kapitalisasisaham.","PeriodicalId":446465,"journal":{"name":"Jurnal Terapan Ilmu Manajemen dan Bisnis","volume":"369 3-4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120890662","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
WOMEN ON BOARD AND FIRM PERFORMANCE: EVIDENCE FROM INDONESIA LQ45 女性董事会成员和公司业绩:来自印度尼西亚的证据
Jurnal Terapan Ilmu Manajemen dan Bisnis Pub Date : 2019-03-14 DOI: 10.35974/jtimb.v1i1.711
Valentine Siagian
{"title":"WOMEN ON BOARD AND FIRM PERFORMANCE: EVIDENCE FROM INDONESIA LQ45","authors":"Valentine Siagian","doi":"10.35974/jtimb.v1i1.711","DOIUrl":"https://doi.org/10.35974/jtimb.v1i1.711","url":null,"abstract":"This paper examines how the existence of women on board affect firm performance in Indonesia with a sample of Indonesia LQ 45. Women on board measured by (1) the percentage of female director and (2)the percentage of independent female director over  a number of female directors. The result shows that the firms which have women on board have significant higher ROA and NPM, thus having women on board doesn’t significantly affect ROE. Moreover, firms having women on board as an independent director have significantly higher NPM. This result shows that it will not hurt the firm to have women on board, instead of having women on board statistically increase net profit margin in Indonesia LQ45.  ","PeriodicalId":446465,"journal":{"name":"Jurnal Terapan Ilmu Manajemen dan Bisnis","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134489028","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE EFFECT OF AUDITOR COMPETENCE, EMOTIONAL INTELLIGENCE OF AUDITORS, AND AUDITOR INDEPENDENCE ON AUDITOR PERFORMANCE 审计师胜任力、审计师情商和审计师独立性对审计师绩效的影响
Jurnal Terapan Ilmu Manajemen dan Bisnis Pub Date : 2019-03-14 DOI: 10.35974/JTIMB.V1I1.710
H. Siagian, Hariati Karo
{"title":"THE EFFECT OF AUDITOR COMPETENCE, EMOTIONAL INTELLIGENCE OF AUDITORS, AND AUDITOR INDEPENDENCE ON AUDITOR PERFORMANCE","authors":"H. Siagian, Hariati Karo","doi":"10.35974/JTIMB.V1I1.710","DOIUrl":"https://doi.org/10.35974/JTIMB.V1I1.710","url":null,"abstract":"This study was conducted to determine the effect of auditor competence on auditor performance, to determine the effect of auditor emotional intelligence on auditor performance, to determine the effect of auditor independence on auditor performance and to determine the effect of auditor competency, auditor emotional intelligence, and auditor independence on auditor performance at 3 Offices Public Accountant (KAP) in Jakarta. The variables studied were auditor competency variables, auditor emotional intelligence variables, and auditor independence variables as independent variables and auditor performance as the dependent variable. The method used in this research is the descriptive method, where data is obtained by distributing questionnaires to 43 auditors, analyzed using SPSS Software and given conclusions. From the results of the study, the auditor's competency level is below the average, which means that the auditor does not have good competence. The level of emotional intelligence above average means that the auditor has good emotional intelligence. The level of auditor independence is above the average, which means that the auditor has good independence. The level of auditor performance is above the average, which means that 3 KAPs in Jakarta have good auditor performance. There is no significant effect on auditor competence on auditor performance by 0.090, there is a significant effect on auditor emotional intelligence on auditor performance by 0.000, there is a significant effect on auditor independence on auditor performance by 0.008, and there is also a significant influence on auditor competence, auditor's emotional intelligence, and auditor independence simultaneously on auditor performance at 7,112 with a significance value of 0.001","PeriodicalId":446465,"journal":{"name":"Jurnal Terapan Ilmu Manajemen dan Bisnis","volume":"2012 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117060668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
FACTORS ANALYSIS OF FOOTWEAR TRADE INDUSTRY OF INDONESIA MAIN EXPORT DESTINATION 印尼主要出口目的地鞋业贸易产业因素分析
Jurnal Terapan Ilmu Manajemen dan Bisnis Pub Date : 2019-03-14 DOI: 10.35974/JTIMB.V1I1.709
Darwin Simanjuntak
{"title":"FACTORS ANALYSIS OF FOOTWEAR TRADE INDUSTRY OF INDONESIA MAIN EXPORT DESTINATION","authors":"Darwin Simanjuntak","doi":"10.35974/JTIMB.V1I1.709","DOIUrl":"https://doi.org/10.35974/JTIMB.V1I1.709","url":null,"abstract":"This study aims to identify the factor that affecting the footwear trade industry in Indonesia based on Indonesia main export destination. Understanding these factors could help leaders in trade industry institutions to better plan their strategies and further research on footwear trading. A set of data was obtained from Badan Pusat Statistic (BPS) based on data from Indonesia footwear main export destination namely: United States, China, Belgium, Germany, Japan, United Kingdom, Netherlands, Korea, Italy, Australia, Mexico, France, Canada, Denmark, Singapore, Brazil, Hong Kong, Russian Federation, Chile, Argentina and Other Countries. Exploratory factor analysis was used to identify the underlying dimensions of countries as Indonesia main export destination. By applying the factor analysis, the study will decide the number of factors to be retained and the total variance explained by these factors; the study can identify the variables in each factor retained in the final solution, on the basis of its factor loadings; the study can give names to each factor retained on the basis of the nature of the variables included in it; the study can suggest the test battery for assessing the footwear trade main export destination in Indonesia; and the study can test the adequacy of sample size used in factor analysis. The result of the study shows that KMO value is 0.784 which is > 0.5; hence, the sample size is adequate for the analysis and the commonalities of all the variables are more than .4; hence, all the variables are useful in the model. Since the variables are identified in factor 0.7 or more, the result shows that all factors which are from the year 2012-2016 contributed to the exports of footwear in Indonesia.","PeriodicalId":446465,"journal":{"name":"Jurnal Terapan Ilmu Manajemen dan Bisnis","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114691471","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH DIMENSI LAYANAN FASILITAS MAKAN TERHADAP KEPUASAN MAHASISWA 食品服务对学生满意度的影响
Jurnal Terapan Ilmu Manajemen dan Bisnis Pub Date : 2018-12-01 DOI: 10.35974/JTIMB.V1I1.703
E. Matindas
{"title":"PENGARUH DIMENSI LAYANAN FASILITAS MAKAN TERHADAP KEPUASAN MAHASISWA","authors":"E. Matindas","doi":"10.35974/JTIMB.V1I1.703","DOIUrl":"https://doi.org/10.35974/JTIMB.V1I1.703","url":null,"abstract":"Fern Wallace Cafeteria (Dining) as one of the existing facilities at the University Klabat was required to meet students' needs of food. Although their needs can be met, many students choose not to eat at Dining. This study aims to examine the level of student satisfaction with Dining services by measuring the Atmosphere, Food quality, Service Quality, Price fairness, and Convenience as well as to see whether these factors have a significant influence on student satisfaction on services provided. Research samples were 358 respondents randomly drawn from the total student living at dorms which are 797 students. This study design was associative and to measure the effect of the factors service quality toward students' satisfaction multiple regression was utilized. The results suggest food quality, service quality, and the price fairness has a significant positive effect on student satisfaction and among the three variables, price fairness was having the highest influence.","PeriodicalId":446465,"journal":{"name":"Jurnal Terapan Ilmu Manajemen dan Bisnis","volume":"2013 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127430239","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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