Serbian Journal of Management最新文献_第10页

Continuous improvement and organizational practices in service firms: Exploring impact on cost reduction 服务企业的持续改进和组织实践：探索对降低成本的影响

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Serbian Journal of Management Pub Date : 2019-04-14 DOI: 10.5937/SJM14-16840

O. Koval, Stephen Nabareseh, Roland Stankalla, F. Chromjaková

{"title":"Continuous improvement and organizational practices in service firms: Exploring impact on cost reduction","authors":"O. Koval, Stephen Nabareseh, Roland Stankalla, F. Chromjaková","doi":"10.5937/SJM14-16840","DOIUrl":"https://doi.org/10.5937/SJM14-16840","url":null,"abstract":"A growing importance of services sectors for global trade invokes the question of how to combat the innate complexity and inefficiency of service operations. As a response to the growing request for enhancement of service efficiency, companies implement Continuous Improvement (CI) initiatives to reduce costs of operations. However, the researchers failed to reach consensus on the effect of CI operations efficiency in non-manufacturing environment. Thus, the proposed study attempts to answer an important question of impact of CI on cost reduction in the services environment by applying Structural Equation Modeling to the 304 survey responses collected in the course of the study. Furthermore, the research investigates how organizational practices impact relationship between CI and cost reduction. The study suggests that CI itself is unable to reduce costs and requires a support of multiple organizational practices, such as Rewards and Recognition of Employees, Quality Culture, Employee Training and Goal setting, to obtain the benefits of cost reduction. Consequently, the research results allow for a conclusion with a vast practical implication that there is need to develop a comprehensive infrastructure of organizational practices to support CI in order to attain cost reduction. The research findings provide recommendations for CI implementation and investment prioritization in service organizations.","PeriodicalId":44603,"journal":{"name":"Serbian Journal of Management","volume":" ","pages":""},"PeriodicalIF":0.7,"publicationDate":"2019-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42781630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Discriminatory models' adaptation in small and medium sized health care entities 歧视模式在中小型卫生保健实体中的适应

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Serbian Journal of Management Pub Date : 2019-01-01 DOI: 10.5937/sjm14-22902

Aleksandra Szewieczek, Bartłomiej Lisicki

{"title":"Discriminatory models' adaptation in small and medium sized health care entities","authors":"Aleksandra Szewieczek, Bartłomiej Lisicki","doi":"10.5937/sjm14-22902","DOIUrl":"https://doi.org/10.5937/sjm14-22902","url":null,"abstract":"The article presents the utilization of discriminatory analysis in small and medium sized hospitals. The discriminatory models are used to estimate the probability of researched hospitals bankruptcy. The financial distress is tested with two popular models, one foreign (the Altman Z’’Score Model) and one domestic (the Mączyńska Model). The authors also construct their own model, adapted to the specification of medical activity. The results indicate that the author’s model is much more suitable for the small and medium sized hospitals, as the rate of prediction is highest. It may indicate that in the health care sector, particularly in small and medium sized companies, different phenomena occur, which affect these companies’ financial distress. Despite this, this study indicates that the proposed model is one of the useful tools for their evaluation, especially when combined with other financial as well as non-financial tools. Finally, it was possible to verify the hypothesis that it is possible to create a discriminatory model dedicated to SMEs hospitals, which results are more accurate than using different, not adjusted to health care sector specifics, discriminatory models.","PeriodicalId":44603,"journal":{"name":"Serbian Journal of Management","volume":"102 1","pages":""},"PeriodicalIF":0.7,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71064886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The influence of a human resource strategy to the function of human resource processes in small and medium-sized enterprises (SMEs) 人力资源战略对中小企业人力资源流程功能的影响

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Serbian Journal of Management Pub Date : 2019-01-01 DOI: 10.5937/sjm14-19588

J. Vrchota, P. Řehoř

引用次数: 8

Does search engine query data contribute to returns and liquidity? 搜索引擎查询数据是否有助于回报和流动性?

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Serbian Journal of Management Pub Date : 2019-01-01 DOI: 10.5937/SJM14-14992

Ridwan Nurazi, Berto Usman

{"title":"Does search engine query data contribute to returns and liquidity?","authors":"Ridwan Nurazi, Berto Usman","doi":"10.5937/SJM14-14992","DOIUrl":"https://doi.org/10.5937/SJM14-14992","url":null,"abstract":"This study attempts to identify the impact of investor's attention which is surrogated by the search engine query data on the internet using Google on returns and liquidity. The data used in this study is extracted from Google Trend data set, and hand-collected data from the Indonesia Capital Market Directory (ICMD). By employing panel data analysis, our results show that search engine query data (information retrieval) by using the internet (Google) is clearly an important method of attenuating the level of asymmetry information between the informed and UN-informed investors. Moreover, the utilization of microeconomic factors such as financial or non-financial information that can be easily obtained from the annual reports are strongly useful in helping investors preparing their portfolio of investment. Meanwhile, the macroeconomics factors such as inflation, interest rate, exchange rate, and GDP are the country-level effect which results in either positive or negative impact on returns and liquidity. By employing 83 samples and six years time period of observation, we infer that information retrieval through the search engine query data on the internet, macroeconomics factors and microeconomics factors are strongly and significantly related to returns and liquidity in the Indonesia stock exchange.","PeriodicalId":44603,"journal":{"name":"Serbian Journal of Management","volume":"1 1","pages":""},"PeriodicalIF":0.7,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71064365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

An integrated framework for customer loyalty in the hotel sector 酒店行业客户忠诚度的综合框架

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Serbian Journal of Management Pub Date : 2019-01-01 DOI: 10.5937/SJM14-18253

Elvira Tabaku, Drita Kruja

引用次数: 9

Understanding SME's failure: Focus on success factors and gender differences: Comparative analysis of SME's in Czech Republic, Hungary and Serbia 了解中小企业的失败:关注成功因素与性别差异:捷克、匈牙利和塞尔维亚中小企业的比较分析

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Serbian Journal of Management Pub Date : 2019-01-01 DOI: 10.5937/sjm14-23491

Melinda Majláth, Anikó Kelemen-Erdős, Cyntia Valociková

引用次数: 9

Challenges in the introduction of AGVS in production lines: Case studies in the automotive industry 在生产线上引入AGVS的挑战:汽车行业的案例研究

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Serbian Journal of Management Pub Date : 2019-01-01 DOI: 10.5937/SJM14-18064

D. Hrušecká, R. Borges, Eva Jurickova

{"title":"Challenges in the introduction of AGVS in production lines: Case studies in the automotive industry","authors":"D. Hrušecká, R. Borges, Eva Jurickova","doi":"10.5937/SJM14-18064","DOIUrl":"https://doi.org/10.5937/SJM14-18064","url":null,"abstract":"Increasing customers ́ requirements together with the current trend of digitization in the spirit of Industry 4.0 puts pressure on manufacturing companies to increase both the flexibility and the performance of their manufacturing and logistic processes. This work presents the challenges in the introduction of AGV (Automatically Guided Vehicles) technology in production lines through two case studies from two different countries, Portugal and the Czech Republic. Both companies are from the automotive industry. Case study research aims to explore and understand complex phenomena. The main purpose of this study is to investigate the limitations and necessary conditions that must be considered when implementing AGV technology for automating selected logistic processes. Based on the data collected through multiple observations, a three-phase methodology considering technological, organizational and safety aspects is proposed as the main output. The basic scheme also includes the proposal of some critical success factors and key performance indicators that should be monitored in order to evaluate the efficiency of implementing this technology in future projects.","PeriodicalId":44603,"journal":{"name":"Serbian Journal of Management","volume":"1 1","pages":""},"PeriodicalIF":0.7,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71065008","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 12

Lifestyles concepts and ecological behavior: An empirical study in India 生活方式观念与生态行为:印度的实证研究

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Serbian Journal of Management Pub Date : 2019-01-01 DOI: 10.5937/sjm14-16114

Asad Ahmad, Arham Adnan, K. Mohammed

引用次数: 2

Exploring antecedents of responsible consumption using structural equation modeling 利用结构方程模型探索负责任消费的前因

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Serbian Journal of Management Pub Date : 2019-01-01 DOI: 10.5937/SJM14-16715

Jain Vijay Kumar, Pankaj Chamola

{"title":"Exploring antecedents of responsible consumption using structural equation modeling","authors":"Jain Vijay Kumar, Pankaj Chamola","doi":"10.5937/SJM14-16715","DOIUrl":"https://doi.org/10.5937/SJM14-16715","url":null,"abstract":"The perennial use of resources due to excess consumption has endangered the environment and is a grave concern for all of us. The current rate of resource consumption may deprive the future generation from the resources that we have been enjoying. The conservation of these resources for long requires judicious and rational consumption practices from consumers. Therefore, responsible consumption is need of hour to further prevent environmental degradation and resources depletion. This paper aims to explore the antecedents of responsible consumption. A theoretical model was developed to explain and empirically verify the antecedents of responsible consumption. Four antecedents namely environmental education, perception of fair trade, taxation and neuroticism have been taken as exogenous variables. The model was tested and statistically validated using structural equation modeling relying on data collected through 300 respondents. The environmental education has emerged as the most important antecedent of responsible consumption followed by taxation, perception of fair trade and neuroticism respectively. The finding of the study would contribute towards enhancing responsible and judicious use of resources, thereby, reducing consumption and improving environment.","PeriodicalId":44603,"journal":{"name":"Serbian Journal of Management","volume":"1 1","pages":""},"PeriodicalIF":0.7,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71064329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 8

Investigating the relationship between transformational leadership style and organizational identity of faculty members in the state universities of West Azerbaijan Province, Iran 伊朗西亚塞拜然省国立大学教师变革型领导风格与组织认同之关系研究

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Serbian Journal of Management Pub Date : 2019-01-01 DOI: 10.5937/SJM14-13786

Pourmahmoud Ali, Mohammad Hedayetullah Mir, Alireza Ghalei, H. Ghalavandi

{"title":"Investigating the relationship between transformational leadership style and organizational identity of faculty members in the state universities of West Azerbaijan Province, Iran","authors":"Pourmahmoud Ali, Mohammad Hedayetullah Mir, Alireza Ghalei, H. Ghalavandi","doi":"10.5937/SJM14-13786","DOIUrl":"https://doi.org/10.5937/SJM14-13786","url":null,"abstract":"The aim of this research was to investigate the relationship between transformational leadership style and organizational identity of faculty members in the state universities of West Azerbaijan Province, Iran. This research was a descriptive and correlational study. The statistical population of the research included all faculty members of these universities whose number was 765 at the time the research was conducted. Using Morgan table and stratified random sampling method, 256 persons were selected as the statistical sample of the research. 300 questionnaires were distributed among which 283 were returned, the final data analysis was conducted for 283 persons using SPSS and LISREL software. Standard multifactor leadership questionnaire (MLQ) and Cheney's organizational identity questionnaire (1982) were used to collect data regarding transformational leadership and organizational identity, respectively. The reliability of the questionnaires was calculated to be 0.96 and 0.85, respectively, using cronbach's alpha coefficient. Hypothesis and assumed relationships between variables in the proposed theoretical model were investigated using regression analysis and structural equation model. The results obtained from this research showed that there was a positive and meaningful relationship between transformational leadership style, its variables and organizational identity of faculty members in the state universities of West Azerbaijan Province, Iran (p<0.01, r=0.26). In addition, the statistical results obtained from this research indicated a positive and the direct effect of transformational leadership style on organizational identity of faculty members. The results also showed that, among different components of transformational leadership style, intellectual stimulation had the strongest effect on organizational identity of faculty members.","PeriodicalId":44603,"journal":{"name":"Serbian Journal of Management","volume":"1 1","pages":""},"PeriodicalIF":0.7,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71064241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4