Southern African Business Review最新文献

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Inflation dynamics in a dollarised economy: The case of Zimbabwe 美元化经济中的通胀动态:以津巴布韦为例
IF 0.6
Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6045
W. Kavila, P. L. Roux
{"title":"Inflation dynamics in a dollarised economy: The case of Zimbabwe","authors":"W. Kavila, P. L. Roux","doi":"10.25159/1998-8125/6045","DOIUrl":"https://doi.org/10.25159/1998-8125/6045","url":null,"abstract":"This paper explores the dynamics of inflation in the dollarised Zimbabwean economy using the autoregressive distributed lag (ARDL) model with monthly data from 2009:1 to 2012:12. The main determinants of inflation were found to be the US dollar/South African rand exchange rate, international oil prices, lagged Zimbabwean inflation rate and South African inflation rate. During the local currency era, inflation dynamics in Zimbabwe were explained by excess growth in money supply, changes in import and administered prices, unit labour costs and output (Chhibber, Cottani, Firuzabadi & Walton 1989). According to Makochekanwa (2007), hyperinflation during the same era was attributed to excess money supply growth, lagged inflation and political factors. Coorey, Clausen, Funke, Munoz & Ould-Abdallah (2007) affirmed these findings by identifying excess money supply growth as a source of high inflation in Zimbabwe during the local currency era. In essence, the findings of this study point to a shift in inflation dynamics in Zimbabwe. This shift in inflation dynamics means that policies, which were used to respond to both internal and external shocks that have an impact on price formation, might not be applicable in a dollarised economy.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84979007","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Interrogating antecedents to SME supplier performance in a developing country 发展中国家中小企业供应商绩效的前因研究
IF 0.6
Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6053
C. Mafini, David Pooe, V. W. Loury-Okoumba
{"title":"Interrogating antecedents to SME supplier performance in a developing country","authors":"C. Mafini, David Pooe, V. W. Loury-Okoumba","doi":"10.25159/1998-8125/6053","DOIUrl":"https://doi.org/10.25159/1998-8125/6053","url":null,"abstract":"The purpose of this study was to analyse the antecedents to supplier performance by examining the relationship between information sharing, information quality, institutional trust, supply chain collaboration and supplier performance in small and medium enterprises (SMEs). A quantitative design was adopted in which a survey questionnaire was administered to 400 owners and managers of SMEs based in the southern part of Gauteng, South Africa. Respondents were selected using a nonprobability convenience sampling technique. Data was analysed using a combination of the Statistical Packages for the Social Sciences (SPSS version 22.0) and Analysis of Moment Structures (Amos version 22) software. The psychometric properties of the measurement scales were ascertained using confi rmatory factor analysis (CFA). Hypotheses were tested using structural equation modelling (SEM). Information sharing exerted a positive influence on both institutional trust and supply chain collaboration. Information quality exerted a strong positive influence on institutional trust but had an insignificant influence on supply chain collaboration. Institutional trust was statistically insignificant, whereas supply chain collaboration was statistically significant in influencing supplier performance. The results of this study validate the roles performed by the constructs examined in facilitating the improvement of supply chain activities among SMEs and their suppliers.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83309531","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Personality dimensions and service failure severity: A cross-sectional study in the cellular industry 个性维度与服务故障严重程度:蜂窝产业的横断面研究
IF 0.6
Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6048
Liezl-Marié Kruger
{"title":"Personality dimensions and service failure severity: A cross-sectional study in the cellular industry","authors":"Liezl-Marié Kruger","doi":"10.25159/1998-8125/6048","DOIUrl":"https://doi.org/10.25159/1998-8125/6048","url":null,"abstract":"Service providers base service recovery efforts to retain consumers on service failure severity. A good understanding of possible effects on service failure severity is therefore necessary, and so this study examined the effects of personality dimensions on service failure severity. A hierarchical regression analysis was performed on data collected from 564 respondents through convenience sampling. The results indicated significant effects of Extraversion and Agreeableness on perceived service failure severity. In terms of theory, this study extends the influence of the trait theory of personality to service failure research. Furthermore, practical recommendations for cell phone network providers’ service recovery strategies include combining restorative and apologetic strategies.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86538031","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Factors driving the location investment decision of South African MNEs: Senior executives’ perceptions 推动南非跨国公司区位投资决策的因素:高管的看法
IF 0.6
Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6061
T. Joosub, D. Coldwell
{"title":"Factors driving the location investment decision of South African MNEs: Senior executives’ perceptions","authors":"T. Joosub, D. Coldwell","doi":"10.25159/1998-8125/6061","DOIUrl":"https://doi.org/10.25159/1998-8125/6061","url":null,"abstract":"As trade barriers fell, South African enterprises faced new competition in their previously protected home market. With established markets becoming saturated, multinational enterprises (MNEs) steered towards emerging markets abroad. Geographically, South Africa is an intrinsic part of Africa, and psychic distance, defined as consisting of, inter alia, differences in language, culture and business practices, can disturb the flow of business between an enterprise and the world. Physical proximity to countries makes it easier for enterprises to understand the culture and business practices, and reduces the uncertainty and risk of the new market. Perceived distance into Africa and elsewhere is also influenced by the specific consumer attributes and behaviours. Enterprises perform best in foreign markets where consumer behaviour is most receptive to a company’s goods and services. The study empirically investigated perceptions of psychic distance and foreign consumer factors in FDI decision making by senior executives of South African MNEs. The findings suggest that psychic distance is relatively unimportant and foreign consumer factors relatively important in FDI decision making","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75041211","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Mxit advertising’s influence on cognitive attitudes amongst Millennials in the Western Cape Mxit广告对西开普省千禧一代认知态度的影响
IF 0.6
Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6047
R. Duffett
{"title":"Mxit advertising’s influence on cognitive attitudes amongst Millennials in the Western Cape","authors":"R. Duffett","doi":"10.25159/1998-8125/6047","DOIUrl":"https://doi.org/10.25159/1998-8125/6047","url":null,"abstract":"The social media have grown at an exponential rate in recent years, especially amongst the youth (known as Millennials) in South Africa, who access social media primarily via mobile devices; these have served as an additional catalyst to fuel this growth. The rapid advancement of social media is also attributed to the Millennials’ desires for social interaction connectedness, information, entertainment and convenience. Millennials portray a difficult market to reach with advertising due to the large fragmentation of media, diverse range of interests and demographical differences, but this lucrative market cannot be ignored owing to their huge purchasing power. Mxit is a popular social medium in South Africa and provides numerous advertising opportunities for organisations and their brands. The purpose of this study was to examine Millennials’ cognitive attitudes towards advertising on Mxit, and assess the influence of certain usage and demographic factors. The research surveyed 1858 young adults in the Western Cape who were between the ages of 18 and 30 years. Millennials maintained favourable cognitive responses towards Mxit advertising. All of the usage elements and a demographic factor, gender, were also found to have a significant influence. The results provide both academia and organisations with fresh insights and a greater understanding of social network advertising.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82082857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
The dining and tipping behaviour of Black South Africans: a segmentation approach 南非黑人的用餐和小费行为:一种细分方法
IF 0.6
Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6055
M. Kruger, M. Saayman
{"title":"The dining and tipping behaviour of Black South Africans: a segmentation approach","authors":"M. Kruger, M. Saayman","doi":"10.25159/1998-8125/6055","DOIUrl":"https://doi.org/10.25159/1998-8125/6055","url":null,"abstract":"The literature on dining and tipping behaviour has focused mostly on the United States of America (USA), while minimal research has been conducted in African countries. While there is a negative and grounded perception surrounding black diners being poor tippers in the USA, hardly any research has focused on the dining or tipping behaviour of this dining market from a developing country perspective. The intention of this exploratory research was to fill the current knowledge gap by segmenting black South Africans on the basis of their motives for dining out and to determine the differences in the dining and tipping behaviour of the different segments. To target potential black diners, a visitor survey was conducted at the Cape Town International Jazz Festival. A total of 256 usable questionnaires were returned and included in the analysis. Socialisation, gastronomy enjoyment, lifestyle and escape and status were identified as the four motives for dining out. Based on these motives, different black dining segments were identified and an OSI (Occasionalists, Socialisers and Indulgers) typology of diners proposed. The dining and tipping behaviour of these dining segments are furthermore influenced by several factors, with clear implications for both the server and restaurateurs. The results shed light on the dining and tipping behaviour of black South African diners and showed that this dining market cannot be regarded as bad tippers.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82159703","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
A top management perspective of total quality service dimensions for private higher education institutions in South Africa 南非私立高等教育机构全面质量服务维度的高层管理视角
IF 0.6
Southern African Business Review Pub Date : 2019-03-27 DOI: 10.25159/1998-8125/6064
R. V. Schalkwyk, R. Steenkamp
{"title":"A top management perspective of total quality service dimensions for private higher education institutions in South Africa","authors":"R. V. Schalkwyk, R. Steenkamp","doi":"10.25159/1998-8125/6064","DOIUrl":"https://doi.org/10.25159/1998-8125/6064","url":null,"abstract":"The growing need for higher education in Africa with the concurrent explosive growth of private higher education institutions in South Africa indicates the concomitant need for quality assurance of these institutions. This article presents leadership perspectives on the strategic need for developing a service quality excellence framework for private higher education institutions, a need which arises from the limitations of conventional quality assurance instruments, and highlights the importance of a holistic approach to service quality management in terms of a total quality service framework. The development of such a framework is being done in two phases: (1) from a top management perspective (the qualitative phase) and (2) from the perspective of academics and students (the quantitative phase). This article explains the first phase of the research with the focus on prominent South African private higher education institutions offering degree qualifications. In-depth semi structured interviews were conducted with 15 principals (CEOs or top managers) of these institutions. A thematic analysis approach was followed to identify service quality dimensions as the point of departure for the eventual development of a total quality service framework.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83611046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Pricing Strategies in Pork-based Agribusinesses: Evidence from Zimbabwe 基于猪肉的农业综合企业的定价策略:来自津巴布韦的证据
IF 0.6
Southern African Business Review Pub Date : 2019-03-11 DOI: 10.25159/1998-8125/3883
S. Ngarava, A. Mushunje
{"title":"Pricing Strategies in Pork-based Agribusinesses: Evidence from Zimbabwe","authors":"S. Ngarava, A. Mushunje","doi":"10.25159/1998-8125/3883","DOIUrl":"https://doi.org/10.25159/1998-8125/3883","url":null,"abstract":"Agribusinesses utilise an array of pricing strategies and practices that may be effective under certain circumstances. Price dictates income, directs the quantity supplied and demanded, provides an indication to customers, and shifts ownership. The objective of the study was to evaluate the current pricing strategies being employed in the Zimbabwean pork industry. The study utilised a cross-sectional survey of 166 pig producers, six pork abattoirs and 24 pork butchers in Mashonaland Central Province of Zimbabwe. A standardised pre-coded questionnaire was the research instrument utilised. Descriptive statistics, MANOVA and multiple linear regression were utilised to analyse the data. The results indicated that agribusinesses were utilising break-even pricing, which is cost-oriented, through a formula price, pursuing profit-oriented pricing objectives, through a one-price policy, aiming for a low-penetration pricing policy, with no discount policy and managing a profit-to-cost ratio between 0% and 4%. The study recommends that the industry be flexible in its pricing mechanisms through utilising sales-oriented objectives and appropriate discount policies to induce “goodwill” within the industry. The industry is also recommended to vertically integrate in order to spread and dilute price risk to allow flexibility in pricing, and to utilise premium pricing.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76605313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Risk management in higher education: An open distance learning perspective 高等教育中的风险管理:开放远程教育的视角
IF 0.6
Southern African Business Review Pub Date : 2019-02-26 DOI: 10.25159/1998-8125/5807
J. Wessels, E. Sadler
{"title":"Risk management in higher education: An open distance learning perspective","authors":"J. Wessels, E. Sadler","doi":"10.25159/1998-8125/5807","DOIUrl":"https://doi.org/10.25159/1998-8125/5807","url":null,"abstract":"This article contributes to the continuing scholarly discourse on risk and risk management within the context of higher education institutions by reporting on a qualitative assessment of the appropriateness of the risk management framework of a selected open distance learning institution. The assessment is based on a single instrumental case study of an open distance learning institution. The assessment was undertaken by conducting a qualitative content analysis of the institution’s enterprise risk management framework document. For the purpose of this analysis, two reading strategies were followed, namely the reproductive (literal) and hermeneutic reading strategies. This article’s unique contribution to the scholarly discourse is to apply a conceptual framework derived from the work by Tufano (2011) providing trustworthy evidence that the critique by Leitch’s (2010) on the ISO 31000:2009 standard does not necessarily have an empirical sound foundation. The research has indicated that an enterprise risk management framework meeting the ISO 31000:2009 standard, is not only appropriate for a risk imbedded open distance higher education institution such as the selected institution, but has the potential to contribute significantly to the enhancement of the institution’s mission, strategic goals and objectives within an astringent national regulatory and funding context and an ever-changing international higher education landscape.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78389420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Cost estimation and management over the life cycle of metallurgical research projects 冶金科研项目全生命周期成本估算与管理
IF 0.6
Southern African Business Review Pub Date : 2019-02-26 DOI: 10.25159/1998-8125/5811
M. M. Odendaal, F. Vermaak, E. D. Toit
{"title":"Cost estimation and management over the life cycle of metallurgical research projects","authors":"M. M. Odendaal, F. Vermaak, E. D. Toit","doi":"10.25159/1998-8125/5811","DOIUrl":"https://doi.org/10.25159/1998-8125/5811","url":null,"abstract":"This study investigates whether all expected costs over the life cycle of metallurgical research projects are included in initial, normal and final cost estimates, and whether these costs are managed throughout a project’s life cycle since there is not enough emphasis on the accurate estimation of costs and their management over the life cycle of metallurgical research projects. The study also determines during which phase of the life cycle of metallurgical research projects’ costs are normally determined, during which phase most of the costs are incurred, and during which phase costs are managed. Project life cycles, techniques of cost estimation and cost management are examined. 10A survey was used to gather information by means of face-to-face and telephonic interviews, as well as an electronic questionnaire. The total population of entities in South Africa that conduct metallurgical research projects is small, numbering only 12 in all. The ten entities that conducted the largest metallurgical research projects in terms of average size were selected for this study. 11The conclusion drawn from the survey was that all costs over the life cycle of metallurgical research projects are not taken into account in the initial cost estimate of a project. Costs are mainly managed during the growth phase of a project and not during the introduction phase, when 80% of the costs are normally committed. The implication of this is that cost estimates for metallurgical research projects may not be accurate and costs are not necessarily managed properly throughout the life cycle of such projects. This may lead to cost overruns of project budgets, project budgets being depleted before the delivery stage and research sections running at a loss.","PeriodicalId":44582,"journal":{"name":"Southern African Business Review","volume":null,"pages":null},"PeriodicalIF":0.6,"publicationDate":"2019-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84762643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
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