{"title":"Van Rechtspraak naar ombudsman","authors":"","doi":"10.5553/tvk/1871-41022023019004008","DOIUrl":"https://doi.org/10.5553/tvk/1871-41022023019004008","url":null,"abstract":"","PeriodicalId":435636,"journal":{"name":"Tijdschrift voor Klachtrecht","volume":"30 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139294587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Van papier naar praktijk: de ambities van het Handvest Overheid-Burger","authors":"Nick Steenhagen","doi":"10.5553/tvk/1871-41022023019004007","DOIUrl":"https://doi.org/10.5553/tvk/1871-41022023019004007","url":null,"abstract":"","PeriodicalId":435636,"journal":{"name":"Tijdschrift voor Klachtrecht","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139304075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Openheid na incidenten en een betere afwikkeling van klachten en claims","authors":"B. Laarman","doi":"10.5553/tvk/1871-41022023019004004","DOIUrl":"https://doi.org/10.5553/tvk/1871-41022023019004004","url":null,"abstract":"","PeriodicalId":435636,"journal":{"name":"Tijdschrift voor Klachtrecht","volume":"51 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139305132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Spreken is zilver, luisteren is goud","authors":"","doi":"10.5553/tvk/1871-41022023019004001","DOIUrl":"https://doi.org/10.5553/tvk/1871-41022023019004001","url":null,"abstract":"Luisteren en spreken: bijna automatisch onverbrekelijk met elkaar verbonden zou je denken op het eerste gezicht. Toch worden ze binnen het NT2 onderwijs wel gezien als twee aparte vaardigheden, die afzonderlijk geoefend moeten worden. Ook bij de examens NT2 worden ze als aparte vaardigheden geëxamineerd en beoordeeld. In dit artikel zullen we de vaardigheden steeds combineren en daarbij juist oefeningen en werkvormen beschrijven waarbij luisteren en spreken beide aan de orde komen. Dit staat het dichtste bij de dagelijkse communicatie.","PeriodicalId":435636,"journal":{"name":"Tijdschrift voor Klachtrecht","volume":"2007 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139300161","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Een pleidooi voor het stellen van vragen","authors":"Maurits Chabot","doi":"10.5553/tvk/1871-41022023019004002","DOIUrl":"https://doi.org/10.5553/tvk/1871-41022023019004002","url":null,"abstract":"","PeriodicalId":435636,"journal":{"name":"Tijdschrift voor Klachtrecht","volume":"30 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139297327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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