Deturope-The Central European journal of Regional Development and Tourism最新文献_第8页

Lifestyle Migration in the Keszthely District of the West-Balaton Region 西巴拉顿地区Keszthely区的生活方式迁移

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Deturope-The Central European journal of Regional Development and Tourism Pub Date : 2020-03-31 DOI: 10.32725/det.2020.001

Z. Loke, E. Kovács, Z. Bacsi, G. Bánhegyi

引用次数: 0

Investigation of Medical- and Wellness Tourists of a Hungarian Spa to Explore Relationships Between Service Quality, Customer Satisfaction and Loyalty 对匈牙利水疗中心医疗保健游客的调查，探讨服务质量、顾客满意度和忠诚度之间的关系

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Deturope-The Central European journal of Regional Development and Tourism Pub Date : 2020-03-31 DOI: 10.32725/det.2020.006

Z. Loke

{"title":"Investigation of Medical- and Wellness Tourists of a Hungarian Spa to Explore Relationships Between Service Quality, Customer Satisfaction and Loyalty","authors":"Z. Loke","doi":"10.32725/det.2020.006","DOIUrl":"https://doi.org/10.32725/det.2020.006","url":null,"abstract":"Good quality services mean an advantage in competition; they help to keep old guests and to receive new ones. For a provisional enterprise, guest satisfaction is not only an objective but also an effective marketing tool, knowing that the repeated purchases and recommendations of a satisfied, loyal customer can be very effective marketing methods. But does high quality of services and satisfaction really guarantee the loyalty of spa guests? In order to receive an answer to this, we have questioned 300 Hungarian guests of Hévíz Spa in the dimensions of service quality, satisfaction and loyalty. We have evaluated the replies of 164 medical guests and 117 wellness tourists separately. The positive relationship between quality and satisfaction has been confirmed both in case of medicaland wellness tourists. In the case of medical tourism, the significant positive relationship between the loyalty dimensions of willingness to return, recommendation willingness and positive word-advertising has also been proven. In the case of wellness tourists, however, satisfaction and loyalty relations are less obvious. Regression analysis draws our attention to the key role of pleasure and satisfaction dimension, directing spa services towards providing joyful experiences! According to this research, we can also determine, that measuring customer satisfaction is not enough, as other factors affecting the loyalty of medicaland wellness tourists also have to be explored.","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"300 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73592732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

Application of the smart city concept in process of urban recycling - case study of Špitálka in Brno, Czech Republic 智慧城市概念在城市回收过程中的应用——以捷克布尔诺Špitálka为例

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Deturope-The Central European journal of Regional Development and Tourism Pub Date : 2020-03-31 DOI: 10.32725/det.2020.002

Petr Klusáček, O. Konečný, Andrea Zgodová, J. Navrátil

引用次数: 11

Holidays to the Hells of Earth - Taking Risk as a Dark Tourist? 去地狱度假-冒险做一个黑暗的游客?

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Deturope-The Central European journal of Regional Development and Tourism Pub Date : 2020-03-31 DOI: 10.32725/det.2020.008

Zsuzsanna Marton, Ildikó Ernszt, Z. Birkner

引用次数: 2

Eco-Entrepreneurs Organizational Attitude towards Sustainable Community Ecotourism Development 生态企业家对社区生态旅游可持续发展的组织态度

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Deturope-The Central European journal of Regional Development and Tourism Pub Date : 2020-03-31 DOI: 10.32725/det.2020.005

Harshavardhan Reddy Kummitha

{"title":"Eco-Entrepreneurs Organizational Attitude towards Sustainable Community Ecotourism Development","authors":"Harshavardhan Reddy Kummitha","doi":"10.32725/det.2020.005","DOIUrl":"https://doi.org/10.32725/det.2020.005","url":null,"abstract":"Ecotourism is one of the most popular sectors in the modern tourism industry. Eco-entrepreneurship is a recent development in entrepreneurial society. These two sectors together attempt to solve the environmental and socio-economic problems. This paper analyzes eco-entrepreneurs organizational factors for community ecotourism development in the case of Kabani community ecotourism organization. The study comprised of both secondary and primary data. For primary data, the author conducted a field study research with community members of a small-scale eco-entrepreneurial organization, Kabani Community Tourism between October to December 2017. For secondary data, the author engaged in an extensive literature review process to identify eco-entrepreneurship research conducted in the tourism industry. Quantitative primary data were collected through questionnaires among 56 local communities employed by Kabani ecotourism organization. The well-known classified technique, Principle Component Analysis has been performed to find the factors of eco-entrepreneurship organization for local communities development. These factors are named as a social, economic, and environmental development factors. Findings show that local communities see eco-entrepreneur organizational factors socio-economic, environmental and local communities age and environmental educational awareness programmes influence the development of ecotourism.","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"22 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89333744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

Food Intolerance and Customer Behavior Specifics as a Limiting Factor for Travelling 食物不耐受和顾客行为特征作为旅行的限制因素

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Deturope-The Central European journal of Regional Development and Tourism Pub Date : 2020-03-31 DOI: 10.32725/det.2020.007

D. Šálková, L. Tichá

引用次数: 1

The Territorial Contexts of Industry 4.0 in Hungary, the Present and Future Challenges and Expectations of the Digital Ecosystem 匈牙利工业4.0的地域背景，数字生态系统的当前和未来挑战和期望

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Deturope-The Central European journal of Regional Development and Tourism Pub Date : 2019-10-31 DOI: 10.32725/det.2019.025

G. Nick, Tamás Várgedő, Csongor Nagy, Ádám Szaller

引用次数: 0

Roma Population in Hungary - Spatial Distribution and its Temporal Changes 匈牙利罗姆人口的空间分布及其时间变化

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Deturope-The Central European journal of Regional Development and Tourism Pub Date : 2019-10-31 DOI: 10.32725/det.2019.030

J. Pénzes, I. Pásztor, Patrik Tátrai, Tibor Kóti

引用次数: 6

Creditors' Settlement or When Is It Advisable to Deviate from the Absolute Priority Rule 债权人清偿或何时偏离绝对优先原则为宜

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Deturope-The Central European journal of Regional Development and Tourism Pub Date : 2019-10-31 DOI: 10.32725/det.2019.037

Éva Pálinkó, K. Pétervári

引用次数: 0

The Appearance of German Direct Investment in Connection with the Presence of German Minority in Hungarian Small Towns 德国直接投资的出现与匈牙利小城镇德裔少数民族的存在

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Deturope-The Central European journal of Regional Development and Tourism Pub Date : 2019-10-31 DOI: 10.32725/det.2019.036

Klára J. Stefán, Levente Alpek, Viola Karsai

引用次数: 0