Acta StructiliaPub Date : 2016-06-01DOI: 10.18820/24150487/AS23I1.3
Lesetja Godley Mabona, W. Shakantu
{"title":"Ineffective programme management on the delivery of health infrastructure projects: A case of the Northern Cape","authors":"Lesetja Godley Mabona, W. Shakantu","doi":"10.18820/24150487/AS23I1.3","DOIUrl":"https://doi.org/10.18820/24150487/AS23I1.3","url":null,"abstract":"Programme management remains a challenging management practice in the Northern Cape Department of Health (NCDoH), particularly when a health facility project has to integrate the components of construction management and operations management in order to attain the benefits of strategic importance. The Northern Cape Department of Health consists of various administrative programmes that are supposed to work together in order to attain the benefits of strategic importance. The inability to integrate construction management and operations management is attributed to poor programme management coordination within the Northern Cape Department of Health. This article reports the findings of a case study which determined how programme management coordination among the administrative programmes in the Provincial Office of the NCDoH, Z. F. Mqcawu District Office and the hospital that underwent revitalisation could be improved during the construction of a health-care facility. Data was obtained through interviews with personnel in the three sectors (provincial office of the NCDoH, district office of the Department of Health, and the hospital that underwent revitalisation) directly involved in the delivery of the infrastructure component of the project and preparations operationalisation of the health facility after completion and handover. The results of the study revealed the inability by the NCDoH to integrate both construction management and operations management, due the poor programme management coordination when a health facility project serves as a means for the delivery of health services after handover. Furthermore, the research revealed, among others, functional silos, lack of skills and knowledge for the identification of the critical success factors relevant for integration of construction and operations management as the contributing factors to poor programme management. Keywords : Programme management, critical success factors, functional silos, construction management, operations management, benefits management.","PeriodicalId":42571,"journal":{"name":"Acta Structilia","volume":"68 1","pages":"70-98"},"PeriodicalIF":0.7,"publicationDate":"2016-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90450518","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta StructiliaPub Date : 2016-06-01DOI: 10.18820/24150487/AS23I1.1
Benita Zulch
{"title":"A proposed model for construction project management communication in the South African construction industry","authors":"Benita Zulch","doi":"10.18820/24150487/AS23I1.1","DOIUrl":"https://doi.org/10.18820/24150487/AS23I1.1","url":null,"abstract":"Ineffective communication and the poor application of communication skills in construction project management lead to project outcomes that do not meet project objectives. The lack of a proper communication skills model for project management may contribute to ineffective project communication. This article reports the results of a study done to identify the most important project management communication skills and applications of communication that effective project managers should possess. A literature review on project management communication, project communication skills, applications of project communication and project management and leadership communication was done to develop a quantitative questionnaire for testing the importance of project management communication skills and applications of communication as perceived by a total of 97 construction-related professionals employed in construction project management, architecture, construction management, engineering and quantity surveying. Based on the findings, the communication skills and applications of communication expected from project managers were grouped into core (decision-making, problem-solving, listening, verbal competency, motivation, persuasion, meetings, writing competency, presentation, team-building and development, conflict management) and important skills (negotiation, trust, explaining, questioning, reinforcement, reflecting, public communication, humour and laughter, self-disclosure) which, together with managerial and leadership communication, form the main basis of the proposed model. The proposed model may assist construction project managers in developing their communication abilities, and through improved communication, improve their management and leadership abilities, ensuring the successful execution of projects in the South African construction industry.\u0000Oneffektiewe kommunikasie en die swak toepassing van kommunikasievaardighede in konstruksieprojekbestuur lei tot uitkomste wat nie aan die doelwitte van 'n projek voldoen nie. Die gebrek aan 'n behoorlike kommunikasie vaardigheidsmodel vir projekbestuur kan ook bydra tot oneffektiewe projekbestuurskommunikasie. Hierdie artikel doen verslag oor die resultate van 'n studiewat gedoen is om die belangrikste projekbestuurkommunikasie vaardighede entoepassings van kommunikasie waaroor effektiewe projekbestuurders moet beskik, te identifiseer. 'n Literatuuroorsig oor projekbestuurkommunikasie; projekkommunikasievaardighede; toepassings van projekkommunikasie en projekbestuursfunksiesen leierskap in projekbestuur is gedoen om 'n kwantitatiewe vraelys te kon opstel vir die meting van die belangrikheid van projekbestuurkommunikasievaardighedeen toepassing van kommunikasie soos waargeneem deur 97 konstruksie-verwante professionele persone. Hierdie professionele persone is werksaam in konstruksieprojekbestuur, argitektuur, konstruksiebestuur, ingenieurswese en bourekenkunde. Gebaseer op die bevindinge van die studie is ","PeriodicalId":42571,"journal":{"name":"Acta Structilia","volume":"240 1","pages":"1-35"},"PeriodicalIF":0.7,"publicationDate":"2016-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78515734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}