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The Impact of Perceived Customer Participation on Employees' Emotional Labor: The Cross-Level Moderating Effect of Customer Orientation 顾客参与感知对员工情绪劳动的影响:顾客导向的跨水平调节作用
Proceedings of the 6th International Conference on Information System and Data Mining Pub Date : 2022-05-27 DOI: 10.1145/3546157.3546180
Pengfei Cheng, Sanbin Xie, Jingxuan Jiang
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