{"title":"Innovation in the “forgotten businesses”","authors":"Glessia Silva, Luiz Carlos Di Serio","doi":"10.1108/inmr-04-2019-0045","DOIUrl":"https://doi.org/10.1108/inmr-04-2019-0045","url":null,"abstract":"PurposeThe objective of this article is to discuss how the research on innovation in the small businesses may be operationalized. This paper discusses the field's concepts, typologies, units of analysis and the general basic assumptions pertaining to the operationalization of innovation research in small businesses.Design/methodology/approachThe article is an essay, whose format aims to provide the reader with reflections and multiple questions, by instigating the free thinking, the research as well as the construction of different ideas and/or perceptions in a logical and scientific way (Meneghetti, 2011). Thus, a conceptual approach for the operationalization of the innovation research in small businesses is proposed and discussed.FindingsMost of the innovation literature has ignored the small businesses, so that its core concepts and basic assumptions should be reviewed in an inclusive approach. The authors developed an analytical proposal that consists of a four-step logical approach to researching innovation in small businesses, starting from the innovation's concept as something important and then evolving to discussing how one has to try and see the small business as an object of study.Originality/valueThe value of this paper lies with the attempt to critically bring the small businesses into the spotlight, as study them has practical and theoretical implications that go beyond the field of innovation itself.","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48076423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Functional, psychological and emotional barriers and the resistance to the use of digital banking services","authors":"Alexandre Alves dos Santos, M. Ponchio","doi":"10.1108/inmr-07-2020-0093","DOIUrl":"https://doi.org/10.1108/inmr-07-2020-0093","url":null,"abstract":"PurposeThe present paper aims to understand the influence of consumer's functional, psychological and emotional barriers to the use of digital banking services.Design/methodology/approachThe authors carried out a quantitative study in which data were collected through a self-administered online questionnaire. A final sample of 202 Brazilian adults, with and without experience in using digital banking services, enabled the test of research hypotheses by means of a structural equation modeling approach.FindingsThe authors found statistical evidence that supports the hypothesis that psychological barriers, emotional barriers and user experience positively influence the resistance to the use of digital banking services. However, there is no empirical evidence supporting that the influence of functional barriers affects the resistance to the use of digital banking services.Practical implicationsEfforts to understand the mechanisms that lead consumers to adopt or reject innovative products or services are important to prevent investments in these innovations, avoiding revenue failures. The results provide managerial implications by favoring the creation of communication programs capable of reducing the possibilities of innovation failure.Originality/valueThe main theoretical contribution of this work is the identification of the predominant influence of emotional barriers, in comparison to functional barriers, on the resistance to innovation in digital banking services. Currently, the models that illustrate resistance to innovation tend to focus solely on functional aspects; however, these models can be improved by incorporating emotional aspects.","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2021-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42847601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Personalized medicine in Brazil: a new paradigm, old problems","authors":"Claudia Pavani, G. Plonski","doi":"10.1108/inmr-04-2019-0048","DOIUrl":"https://doi.org/10.1108/inmr-04-2019-0048","url":null,"abstract":"\u0000Purpose\u0000Personalized medicine (PM) encompasses a set of procedures, technologies and medications; the term became more prominent from the 2000s onwards and stems from the mapping of the human genome. The purposes of this study were to analyse the development stage of the process of technological innovation for PM and the obstacles that prevent PM from being adopted in the public health system in Brazil.\u0000\u0000\u0000Design/methodology/approach\u0000As a research method, this paper opts for a case study carried out at the Hospital das Clínicas, which belongs to São Paulo Medical School. In total, 22 in-depth interviews were carried out at the hospital to identify current practices in PM, future prospects and barriers imposed to the adoption of PM technologies in public health.\u0000\u0000\u0000Findings\u0000Personalized or precision medicine is already a reality for a small portion of the Brazilian population and is gradually gaining ground in public health care. One finding is that such changes are occurring in a disjointed manner in an incomplete and under development health innovation system. The analysis pointed out that the obstacles identified in Brazil are the same as those faced by high-income countries such as regulation, lack of clinical studies and need to adapt clinical studies to PM. They appear in all stages of the innovation cycle, from research to widespread use.\u0000\u0000\u0000Research limitations/implications\u0000The research method was a case study, so the findings cannot be extrapolated to other contexts. A limited number of professionals were interviewed, their opinions may not reflect those of their organizations.\u0000\u0000\u0000Originality/value\u0000There are several studies that discuss how health-care systems in high-income countries could incorporate these new technologies, but only a few focuses on low or middle-income countries such as Brazil.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2021-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44138879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Network reliance and entrepreneurial performance, the role of external networking behaviour and entrepreneurial orientation: the case of rural farmer-entrepreneurs","authors":"Thomas Bilaliib Udimal, E. Liu, Mingcan Lou","doi":"10.1108/inmr-10-2019-0127","DOIUrl":"https://doi.org/10.1108/inmr-10-2019-0127","url":null,"abstract":"PurposeThe purpose of this study is to specifically look at the relationship between reliable network reliance and entrepreneurial performance.Design/methodology/approachTo help achieve the study objective, 450 rural farmer-entrepreneurs from Jiangsu, Anhui, Guangxi and Zhejiang Provinces were randomly selected. The study concentrated mainly on entrepreneurs who have engaged in entrepreneurial activities the past five or more years.FindingsThis study’s findings show that network reliance has direct and indirect effects on entrepreneurial performance through external networking behaviour. The result further shows that external networking behaviour partially mediates the relationship between network reliance and entrepreneurial performance. On the moderation effect on entrepreneurial orientation (EO), the result reveals that it strengthens the relationship between external networking behaviour and entrepreneurial performance. The result shows that EO has a direct effect on entrepreneurial performance. The paper introduces behavioural component of network to entrepreneurial performance. The study concludes that external networking behaviour of entrepreneurs is key in entrepreneurship as it improves relationships among actors and thereby translating into an improved performance.Originality/valueThe paper brings to light the need to reconsider extension education by including elements of networking to enable rural entrepreneurs derive full benefits of their entrepreneurial ventures.","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2021-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47848901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors affecting user acceptance for NFC mobile wallets in the U.S. and Korea","authors":"Seungjae Shin, Wonjun Lee","doi":"10.1108/INMR-02-2020-0018","DOIUrl":"https://doi.org/10.1108/INMR-02-2020-0018","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to identify the factors affecting user acceptance for NFC mobile wallets in both Korean and US markets.\u0000\u0000\u0000Design/methodology/approach\u0000The proposed model extends the UTAUT2 model with new constructs of credibility (CR) and service smartness (SS). This study was analyzed using partial least square structural equation modeling on data collected from 701 college students between the ages of 18 and 29.\u0000\u0000\u0000Findings\u0000The results of this study demonstrate that performance expectancy (PE), effort expectancy (EE), CR, SS and habit (HB) have strong positive relationships with a user’s behavioral intention to use NFC mobile wallets. Comparing the results of the USA and South Korea, there are different results regarding PE and CR.\u0000\u0000\u0000Research limitations/implications\u0000This study shows that all factors except social influence (SI) have significant positive relationships with the intention to adopt NFC mobile wallets: Among the original UTUAT2 factors, PE, EE and HB are important determinants of NFC mobile wallet adoption and the new constructs, CR and SS, are significant determinants that influence BI. However, the target respondents are limited to college students of South Korea and the USA Thus, caution should be used when applying the results of this study towards less ICT developed countries and towards different age groups.\u0000\u0000\u0000Practical implications\u0000This study provides multiple practical contributions. First, this study emphasizes HB as the strongest factor for adopting NFC mobile wallets in both South Korea and the USA Second, this study also highlights the importance of SS. Third, this study reveals that SI is not associated with the adoption of NFC mobile wallets. Fourth, nationality differences between the USA and South Korea account for the differences in consumer behaviors.\u0000\u0000\u0000Originality/value\u0000This study has two main contributions: First, this study introduces a modified UTAUT2 model with two new variables (CR and SS) useful for NFC mobile wallets. Second, this study compares the results of partial least square structured equation models (PLS-SEM) of the two nationality groups, South Korea and the USA\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2021-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46979813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of university environment in promoting entrepreneurial behavior: evidence from heterogeneous regions in Brazil","authors":"A. Rocha, G. Moraes, B. Fischer","doi":"10.1108/INMR-08-2020-0112","DOIUrl":"https://doi.org/10.1108/INMR-08-2020-0112","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to evaluate the microfoundations of student entrepreneurship, a cornerstone of innovation ecosystems. To this end, this paper assesses how perceived university support for entrepreneurship influences entrepreneurial characteristics and intentions in students enrolled at Amazonas and São Paulo State Universities.\u0000\u0000\u0000Design/methodology/approach\u0000A quantitative approach based on multivariate data analysis using confirmatory factor analysis and structural equation modeling was applied to a sample of 420 respondents.\u0000\u0000\u0000Findings\u0000Results indicate that the university environment positively influences entrepreneurial behavior and intention in students. Nonetheless, further integration between academia and external dimensions of the ecosystems is necessary to drive more intense entrepreneurial activity in students. The educational contexts of Amazonas and São Paulo present significant differences in the relationship between entrepreneurial characteristics and entrepreneurial intention with a stronger influence found for Amazonas. This finding suggests a relative lack of propensity of students from São Paulo to engage in entrepreneurial venturing.\u0000\u0000\u0000Research limitations/implications\u0000The main limitations involve the use of non-probabilistic sampling procedures and students’ heterogeneity in terms of academic seniority.\u0000\u0000\u0000Practical implications\u0000This research offers guidance for policies targeting the generation of entrepreneurial activity in universities embedded in developing countries’ innovation ecosystems and facing distinct levels of socioeconomic development.\u0000\u0000\u0000Originality/value\u0000This research presents a novel analysis of the microfoundations driving student entrepreneurship within different educational contexts in a developing country. Results highlight the necessary conditions for universities to foster entrepreneurial activity and, incidentally, feed innovation ecosystems with entrepreneurial talent.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2021-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43327402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What companies can learn from unicorn startups to overcome the COVID-19 crisis","authors":"C. D. Rodrigues, M. Noronha","doi":"10.1108/INMR-01-2021-0011","DOIUrl":"https://doi.org/10.1108/INMR-01-2021-0011","url":null,"abstract":"\u0000Purpose\u0000This paper aims to search measures that unicorn startups have implemented during the pandemic and show what lessons can be learned to help entrepreneurs and small and medium businesses to overcome the crisis.\u0000\u0000\u0000Design/methodology/approach\u0000The method is a multiple case study with five unicorn startups. This study collected data through interviews and analyzed them by the content analysis technique.\u0000\u0000\u0000Findings\u0000The findings show that the pandemic affects negatively unicorns’ businesses; that a digital business model innovation affects them positively; and that innovations moderate positively the negative impact of the crisis.\u0000\u0000\u0000Research limitations/implications\u0000Most interviewees hold operational positions.\u0000\u0000\u0000Practical implications\u0000Three actions stand out to overcome the crisis: adoption of new digital platforms; strategies to increase the network of partners; and adaptations in the provision of payment services.\u0000\u0000\u0000Originality/value\u0000The cases show that entrepreneurs and small and medium enterprises need to develop capabilities to innovate in their business models, and digitalization is a solution to face the crisis and overcome it in the future.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2021-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45126777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Open innovation and performance in the service sector","authors":"T. B. Vincenzi, J. Cunha","doi":"10.1108/INMR-01-2020-0004","DOIUrl":"https://doi.org/10.1108/INMR-01-2020-0004","url":null,"abstract":"\u0000Purpose\u0000Organizations that decide to invest in innovation must define how this will be done: internally, externally or in a hybrid way, developing internal research and establishing partnerships with other agents of the innovation system. This paper aims to analyze whether the service companies’ intensity of openness and innovation efforts are related to their innovative and financial performances. Open innovation assumes that organizations should use external and internal resources as they develop new technologies.\u0000\u0000\u0000Design/methodology/approach\u0000The study used data from the survey of technological innovation (Pintec). As regards innovations, it was considered the commercial and operational innovation performances and the innovative novelty performance. As regards financial performance, it was considered the overall net sales per employee. The intensity of open innovation was measured by the combination of breadth and depth (diversity and importance of the interfaces). The innovative effort was measured by spending on innovation activities. Regressions were applied to evaluate a set of hypotheses.\u0000\u0000\u0000Findings\u0000The results indicate that companies with a greater orientation toward open innovation presented better scores. The results also lead to the conclusion that foreign firm ownership structure and being part of a corporate group were the factors that caused the greatest impact on financial performance in the service sector.\u0000\u0000\u0000Practical implications\u0000The study provides empirical data on the importance of open innovation in improving organizations' performance, especially the breadth of open innovation.\u0000\u0000\u0000Originality/value\u0000The study contributes to expanding the research field addressing the relationship between service innovation and performance.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2021-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42650538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Taisson Toigo, D. Wegner, Silvio Bitencourt da Silva, F. Zarpelon
{"title":"Capabilities and skills to orchestrate innovation networks","authors":"Taisson Toigo, D. Wegner, Silvio Bitencourt da Silva, F. Zarpelon","doi":"10.1108/INMR-10-2019-0126","DOIUrl":"https://doi.org/10.1108/INMR-10-2019-0126","url":null,"abstract":"\u0000Purpose\u0000This study aims to present a theoretical analysis on the capabilities (at the organizational) and skills (at the individual level) of the hub organization (orchestrator) in an innovation network.\u0000\u0000\u0000Design/methodology/approach\u0000The authors conducted literature reviews on the orchestration of innovation networks; and networking capabilities.\u0000\u0000\u0000Findings\u0000This study presents a theoretical model and a research agenda.\u0000\u0000\u0000Originality/value\u0000In interorganizational relations, a central actor can stand out the role of intentionally creating, extracting and distributing value in the network, generating gains for all members. Literature recognizes this set of intentional and deliberate actions as the “orchestration” of resources in the network. Despite the increasing interest regarding the theme, the phases and specific capabilities for orchestration still lack further investigation.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2021-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41581142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What is the value of entrepreneurial orientation on the network and performance? An examination in trade fairs context","authors":"Pedro Mendonça Silva, V. Vale, V. Moutinho","doi":"10.1108/INMR-05-2020-0068","DOIUrl":"https://doi.org/10.1108/INMR-05-2020-0068","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to examine the influence of entrepreneurial orientation on the network and exhibitor’s performance. The entrepreneurial orientation is seen as a highly competitive factor for the company, which can foster its trade fair business.\u0000\u0000\u0000Design/methodology/approach\u0000A survey-based quantitative approach was adopted, including a questionnaire (n = 362) applied to companies participating in trade fairs. To arrive at results, the study developed structural equations modeling techniques, using SPSS 24 and AMOS 20 software.\u0000\u0000\u0000Findings\u0000The study demonstrates positive impacts of entrepreneurial orientation on network capability and consequent exhibitor’s non-sales performance and exhibitor’s sales performance. A conceptual model is presented.\u0000\u0000\u0000Research limitations/implications\u0000The study was carried out mainly on Portuguese companies, restricting its generalization. In addition, the exhibitor’s performance was measured based on the exhibitors’ level of satisfaction and not on real sales results.\u0000\u0000\u0000Practical implications\u0000The study offers a process which the results highlight such as innovativeness, proactivity, risk-taking, competitiveness and autonomy (dimensions of entrepreneurial orientation) as a mix of important ingredients for the exhibitor’s networking. The networking promotes intangible results (non-sales performance) that can generate sales (sales performance).\u0000\u0000\u0000Originality/value\u0000The study is the first research to apply entrepreneurial orientation in the trade fair context and it also presents a relationship between non-sales performance and sales performance.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2021-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45125038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}