Journal of Business Management and Accounting最新文献

COMPETITIVE CREATIVITY BETWEEN TALENT MANAGEMENT AND SERVICE QUALITY: EVIDENCE FROM JORDAN INFORMATION TECHNOLOGY SECTOR 人才管理与服务质量之间的竞争创造力：约旦信息技术部门的证据

Journal of Business Management and Accounting Pub Date : 2024-01-30 DOI: 10.32890/jbma2024.14.1.2

Marwan Alabbas, Dazmin Daud, W. H. Adnan

{"title":"COMPETITIVE CREATIVITY BETWEEN TALENT MANAGEMENT AND SERVICE QUALITY: EVIDENCE FROM JORDAN INFORMATION TECHNOLOGY SECTOR","authors":"Marwan Alabbas, Dazmin Daud, W. H. Adnan","doi":"10.32890/jbma2024.14.1.2","DOIUrl":"https://doi.org/10.32890/jbma2024.14.1.2","url":null,"abstract":"Talent management encompasses a wide range of human resources management practices aimed at attracting and developing talented employees. This study examines the impact of talent management on service quality in Jordanian information technology companies, focusing on the perspective of talented employees and the role of competitive creativity. Data was collected from 341 employees at thirty different Jordanian companies using stratified random sampling techniques. The collected data was then analyzed using SPSS and AMOS SPSS analysis techniques to test the conceptual framework. The study findings demonstrate a significant positive impact of talent management on improving service quality, mediated through the indirect influence of competitive creativity. Furthermore, the direct effects of talent management practices such as talent attraction and talent succession planning were found to have a significant positive effect on service quality. On the other hand, the study reveals that other talent management practices, such as talent development, have a negative direct effect on service quality. Given that this study is the first to investigate the mediating role of competitive creativity between talent management and service quality in Jordan, the limitations of the study were carefully considered.","PeriodicalId":410080,"journal":{"name":"Journal of Business Management and Accounting","volume":"631 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140483030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A COMPREHENSIVE CASE STUDY ON TRADITIONAL WEAVING OF WESTERN RAJASTHAN 关于西拉贾斯坦邦传统纺织业的综合案例研究

Journal of Business Management and Accounting Pub Date : 2024-01-30 DOI: 10.32890/jbma2024.14.1.4

Ankita Srivastava, Ankur Saxena

{"title":"A COMPREHENSIVE CASE STUDY ON TRADITIONAL WEAVING OF WESTERN RAJASTHAN","authors":"Ankita Srivastava, Ankur Saxena","doi":"10.32890/jbma2024.14.1.4","DOIUrl":"https://doi.org/10.32890/jbma2024.14.1.4","url":null,"abstract":"The present paper discusses an age-old craft practised in India named Pattu weaving. This weaving technique is based on the extra weft weave design. Along with the ground warp and weft, few extra bright colored yarns are used in this technique to weave beautiful motifs on the fabric during the weaving process. The craft follows the sustainable way of fabric manufacturing as the fabrics are made on the handloom and follow the traditional ways for pre-weaving process also. The craft becomes more relevant in the present scenario considering the fact that for the last few decades unsustainable practices have increased drastically due to the imbalance of demand and supply, scarcity of natural resources, advent of unsustainable technologies among the other factors. While traditionally, sustainable practices were an integral part of the lifestyle of human beings and balanced the eco-system of the earth. One of the ways for balancing the natural energy consumption is utilization of all natural resources wisely by reinventing traditional craft practices. Hence, the present study focuses on the materials, tools, techniques and processes used in the Pattu weaving craft. PASTLE analysis of the craft has also been done to understand the opportunity and challenges of the craft. Along with this, a comparative analysis of the traditional and contemporary raw materials, techniques, motifs, colour range and application of the craft have also been covered in this paper. For this study, the primary research is based on the information that was collected during Craft Research Documentation activity funded by the Ministry of Textiles, India. Data from Secondary research has also been added to strengthen the analysis.","PeriodicalId":410080,"journal":{"name":"Journal of Business Management and Accounting","volume":"307 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140483475","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

MEASUREMENT OF A BALANCED SCORECARD AND SWOT ANALYSIS IN CONSUMER LENDING STRATEGY OF BANK SUMSEL BABEL MUNTOK 苏姆塞勒-巴贝尔-蒙托克银行消费者贷款战略中平衡计分卡和斯沃特分析的衡量方法

Journal of Business Management and Accounting Pub Date : 2024-01-30 DOI: 10.32890/jbma2024.14.1.7

Dapot Hamonangan Hutagalung, Reniati Reniati

{"title":"MEASUREMENT OF A BALANCED SCORECARD AND SWOT ANALYSIS IN CONSUMER LENDING STRATEGY OF BANK SUMSEL BABEL MUNTOK","authors":"Dapot Hamonangan Hutagalung, Reniati Reniati","doi":"10.32890/jbma2024.14.1.7","DOIUrl":"https://doi.org/10.32890/jbma2024.14.1.7","url":null,"abstract":"The balanced scorecard measures the overall performance of the organization from four perspectives: financial, customer, internal business process, learning, and growth. Under a quantitative research design, this research tries to measure the performance of consumer lending distribution at Bank Sumsel Babel Muntok branch by using Balance Scorecard perspectives, followed by a SWOT analysis and an assessment of the company's position according to the Internal External Matrix. The object of this research is one of the regional development bank's branches. Primary data were collected through a questionnaire, and secondary data were obtained through the financial report PT Bank Pembangunan Daerah Sumatera Selatan dan Bangka Belitung (Bank Sumsel Babel). The matrix aligns with the company's SWOT, and the results are then explained using the IFAS Matrix (Strength - Weakness) and EFAS Matrix (Opportunities - Threats). The results of the IFAS and EFAS Matrix are depicted in the Cartesian SWOT Diagram. Based on the Cartesian SWOT Diagram, the distribution of multipurpose lending Bank Sumsel Babel Muntok is in quadrant I, where the strategy that needs to be implemented is aggressive. An aggressive strategy makes the organization's strengths in maximizing the opportunities available.","PeriodicalId":410080,"journal":{"name":"Journal of Business Management and Accounting","volume":"13 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140482657","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

ANALYSIS OF THE EFFECT OF COMPENSATION, WORK PERIOD ON EMPLOYEE MOTIVATION AT HR DIVISION PT TIMAH TBK 薪酬、工作时间对人力资源部pt timah tbk员工积极性的影响分析

Journal of Business Management and Accounting Pub Date : 2024-01-30 DOI: 10.32890/jbma2024.14.1.6

Rika Febriani, Hermawan Saputra, Lamhot Manurung, Ari Agung Nugroho, Devi Valeriani

引用次数: 0

FINANCIAL LITERACY AND SAVING BEHAVIOUR AMONG TERTIARY STUDENTS 大专学生的金融知识和储蓄行为

Journal of Business Management and Accounting Pub Date : 2024-01-30 DOI: 10.32890/jbma2024.14.1.5

Akwasi Prempeh, Boafo Osei, Francis Osei

{"title":"FINANCIAL LITERACY AND SAVING BEHAVIOUR AMONG TERTIARY STUDENTS","authors":"Akwasi Prempeh, Boafo Osei, Francis Osei","doi":"10.32890/jbma2024.14.1.5","DOIUrl":"https://doi.org/10.32890/jbma2024.14.1.5","url":null,"abstract":"In this study, the level of financial literacy of university students from Kumasi Technical University was analysed. The aim of the research was to examine the financial literacy and saving behaviour of tertiary students using Kumasi Technical University as a case study. An online survey tool was used to collect the data. A sample size of 377 was drawn from the population by the convenience sampling method with data from primary sources. The quantitative data was analysed through descriptive statistics. Statistical Packages for Social Science (SPSS version 20) was employed to analyse the data. It was found out that the financial literacy among the respondents was average, especially among students studying business and management courses. This could be due to the fact that most of their courses of study are finance-related as compared to other students in other programmes. It was also found that the majority of respondents across different age groups felt that seeking financial information and advice had an impact on their decisions. However, a significant percentage (13.5 percent) of respondents aged 18 to 24 said that even if they had sought financial information and advice, their decisions had not been impacted. This study will provide guidance to policymakers and other regulators on how to develop appropriate strategies to increase savings among young people.","PeriodicalId":410080,"journal":{"name":"Journal of Business Management and Accounting","volume":"294 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140480813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

BUILDING CONSUMER ENGAGEMENT IN SOCIAL MEDIA: A SYSTEMATIC LITERATURE REVIEW 在社交媒体中提高消费者参与度：系统性文献综述

Journal of Business Management and Accounting Pub Date : 2024-01-30 DOI: 10.32890/jbma2024.14.1.1

Dina Mardhatilah, Azizah Omar, E. Septiari

{"title":"BUILDING CONSUMER ENGAGEMENT IN SOCIAL MEDIA: A SYSTEMATIC LITERATURE REVIEW","authors":"Dina Mardhatilah, Azizah Omar, E. Septiari","doi":"10.32890/jbma2024.14.1.1","DOIUrl":"https://doi.org/10.32890/jbma2024.14.1.1","url":null,"abstract":"This study aims to investigate the dimensions of customer engagement (CE) in social media and what theories and methods are employed to scrutinize CE on social media. This study systematically used the literature review of 77 articles. Through Scopus-indexed academic databases, this study found and assessed peer-reviewed journal papers focused on social media and consumer engagement from 2018 to 2022. In this study, the current issues and research gaps for designing and developing future research are presented as well. This research analyzed the dimensions, theories, variables, methods, social media types, and previous business and spatial contexts. Most researchers illustrated CE as giving likes, comments, and shares on social media. Sixteen theories of the prior research were employed to investigate consumer engagement. This study positively impacts social media and consumer engagement by suggesting new insight for analyzing the related literature. They include modifying the CE in social media, reflecting the interaction between brand and customer phenomena, using other theories that exclude sixteen approaches that have been identified, and applying different methods such as experimental or mixed methods. Therefore, a comprehensive explanation of the consumer engagement framework on social media can be explained holistically by further studies.","PeriodicalId":410080,"journal":{"name":"Journal of Business Management and Accounting","volume":"84 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140485694","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

TAX ENFORCEMENT STRATEGY: THE ANTIDOTE TO NON-TAX COMPLIANCE IN NORTH-WEST NIGERIA 税收执法战略：解决尼日利亚西北部地区不遵守税法问题的良方

Journal of Business Management and Accounting Pub Date : 2024-01-30 DOI: 10.32890/jbma2024.14.1.3

Mustapha Abdulrasaq, Abdullahi Adio Babatunde

{"title":"TAX ENFORCEMENT STRATEGY: THE ANTIDOTE TO NON-TAX COMPLIANCE IN NORTH-WEST NIGERIA","authors":"Mustapha Abdulrasaq, Abdullahi Adio Babatunde","doi":"10.32890/jbma2024.14.1.3","DOIUrl":"https://doi.org/10.32890/jbma2024.14.1.3","url":null,"abstract":"Voluntary SME tax compliance has been of great interest to governments all over the world, given their unimpressive contribution to total tax revenue. This is even more so in Nigeria where the culture of tax compliance among SMEs can be described as poor, requiring innovative enforcement strategies. This study examined the extent to which tax enforcement strategies served as antidote to non-tax compliance in the North-West Nigeria. The study collected quantitative data from 345 randomly and purposively selected SMEs owners duly registered in North-west, Nigeria. The data was subjected to both descriptive and inferential analysis through techniques of central tendency and multiple regressions. Results revealed that three tax enforcement strategies: Use of tax clearance certificate (β=0.024 < 0.003), grant of tax amnesty (β=0.025< 0.020), and imposition of tax penalty (β = 0.013 < 0.014) have significant positive influence on degree of tax compliance among SMEs in the North-West Nigeria. Given the significant statistical evidence, this research inferred and concluded that deployment of both punitive (tax penalty) and persuasive measures (tax clearance certificate and tax amnesty) serve as antidote to non-tax compliance among the SMEs in the North-West, Nigeria. The study shows that tax compliance across informal sectors can be enhanced beyond the use of legal means. In essence, governments have the leverage of achieving increase in tax revenue in the informal sector through multiple strategies of motivation and punishment as implicitly emphasized in the theory of tax morale and deterrence theory.","PeriodicalId":410080,"journal":{"name":"Journal of Business Management and Accounting","volume":"116 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140485715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

EXPLORING THE DRIVERS OF WORKING FROM HOME PREFERENCES DURING COVID-19 PANDEMIC AMONG ENGINEERS IN MANUFACTURING COMPANY 探索制造企业工程师在COVID-19大流行期间在家工作偏好的驱动因素

Journal of Business Management and Accounting Pub Date : 2023-07-26 DOI: 10.32890/jbma2023.13.2.3

M. F. Mansor, N. Abu, Muhammad Asyraf Mohd Kassim

{"title":"EXPLORING THE DRIVERS OF WORKING FROM HOME PREFERENCES DURING COVID-19 PANDEMIC AMONG ENGINEERS IN MANUFACTURING COMPANY","authors":"M. F. Mansor, N. Abu, Muhammad Asyraf Mohd Kassim","doi":"10.32890/jbma2023.13.2.3","DOIUrl":"https://doi.org/10.32890/jbma2023.13.2.3","url":null,"abstract":"COVID-19 pandemic has changed and forced many parties, including individuals and business organizations, to alter their lifestyles, business patterns and working arrangement. Consequently, this situation cause majority of businesses to implement work from home (WFH) to the employees to ensure the business operations can operate continuously and sustainably. This study is conducted to explore the drivers that contributes to working from home preferences during covid-19 pandemic among engineers in manufacturing company. Specifically, this study examines the work environment, work-life balance, job satisfaction and performance, and work from home preferences. This study employed a purposive sampling technique with several inclusion criteria and was quantitative by using a survey involving 172 engineers in the manufacturing company. The study findings revealed that work environment and work-life balance significantly influence work from home preferences while job satisfaction and job performance are vice versa. This study also highlights the study implications, limitations, and possible future studies. ","PeriodicalId":410080,"journal":{"name":"Journal of Business Management and Accounting","volume":"183 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115061942","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

DO INDIVIDUAL CHARACTERISTICS AND FINANCIAL BURDEN CONTRIBUTE TO HEALTH PROBLEMS? EVIDENCE FROM MALAYSIA 个人特征和经济负担是否会导致健康问题?来自马来西亚的证据

Journal of Business Management and Accounting Pub Date : 2023-07-26 DOI: 10.32890/jbma2023.13.2.2

A. A. Md Kassim, Mohamad Hafiz Rosli, Juliza Mohamed, Zainal Azhar Zainal Azim

{"title":"DO INDIVIDUAL CHARACTERISTICS AND FINANCIAL BURDEN CONTRIBUTE TO HEALTH PROBLEMS? EVIDENCE FROM MALAYSIA","authors":"A. A. Md Kassim, Mohamad Hafiz Rosli, Juliza Mohamed, Zainal Azhar Zainal Azim","doi":"10.32890/jbma2023.13.2.2","DOIUrl":"https://doi.org/10.32890/jbma2023.13.2.2","url":null,"abstract":"The rise in the cost of living is the leading cause of stress. Therefore, it is essential to investigate the impact of financial burdens on health. However, to date, limited studies have examined the relationship between financial burden and cardiovascular disease risk factors, the leading cause of death in the world, including Malaysia. Hence, this study examined the determinants of coronary heart disease (CHD). The study administered a questionnaire on CHD patients in Selangor, the most populated State in Malaysia. A total of 300 valid responses were obtained and analysed using multiple regression analysis. The results showed that accommodation cost, salary, smoking habit, age, residential area, marital status and education level are associated with CHD. Nevertheless, the study did not find support for the relationship between education expenses and employment status on CHD. Based on the results, this study recommends that the government and housing developers increase housing affordability, particularly for low- and middle-income earners. Besides, everyone should enjoy a high quality of life regardless of job type or salary. Health awareness, particularly CHD risk, should be promoted regularly in all communication media to target a wider group, particularly the elderly.","PeriodicalId":410080,"journal":{"name":"Journal of Business Management and Accounting","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127392854","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

THE EXPOSITION OF HR MANAGEMENT IN A MICRO-BUSINESS: KAK YUS SOYA CASE STUDY 微型企业人力资源管理的探讨:kak yus大豆案例研究

Journal of Business Management and Accounting Pub Date : 2023-07-26 DOI: 10.32890/jbma2023.13.2.6

Nurul Fadzilla Mohd Aris, Siti Sarah Omar, Mohd Asmadi Mohd Angsor

{"title":"THE EXPOSITION OF HR MANAGEMENT IN A MICRO-BUSINESS: KAK YUS SOYA CASE STUDY","authors":"Nurul Fadzilla Mohd Aris, Siti Sarah Omar, Mohd Asmadi Mohd Angsor","doi":"10.32890/jbma2023.13.2.6","DOIUrl":"https://doi.org/10.32890/jbma2023.13.2.6","url":null,"abstract":"Human resources (HR) plays a key role in any business, regardless of its size. Besides recruiting new hires and optimizing existing staff to keep a business running smoothly, HR is also responsible for boosting employee engagement and productivity. Despite the importance of human resource management (HRM) to every organization’s efficiency, micro-businesses struggle with HR challenges such as staff recruitment, training, and retention. Small businesses, especially family-owned ones, often view HRM as an unnecessary investment. This case study examined appropriate HR activities at a micro-enterprise named “Kak Yus Soya.” The purpose of this case study was to identify disparities between Kak Yus Soya’s HR practices and a theoretical HR framework. The next course of action was to evaluate the company’s preparedness to implement HRM and, from there, to design the most suitable HRM framework in light of the organization’s needs and capabilities. The case study objectives were fulfilled by employing a mixed-method approach that combined qualitative and quantitative data collection. The data-collecting process was designed to allow continuity between the objectives of the case study, where each objective was related to bridging the HR gaps in the organization, which subsequently aided in developing a practical HR framework for Kak Yus Soya. At the end of the study, a structured HRM model for micro-enterprises was created in accordance with the theoretical framework that served as the foundation of this case study. The established HR framework integrated five HR activities: i) assessing employer readiness, ii) HR planning, iii) selection and recruitment, iv) training, and v) performance appraisal. These activities are the fundamental components that a good HRM system must contain.","PeriodicalId":410080,"journal":{"name":"Journal of Business Management and Accounting","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130100095","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0