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Knowledge management in museums: enhancing organizational performance and public value 博物馆的知识管理:提升组织绩效和公众价值
J. Documentation Pub Date : 2023-01-19 DOI: 10.1108/jd-08-2022-0187
Neville Vakharia, A. H. Poole
{"title":"Knowledge management in museums: enhancing organizational performance and public value","authors":"Neville Vakharia, A. H. Poole","doi":"10.1108/jd-08-2022-0187","DOIUrl":"https://doi.org/10.1108/jd-08-2022-0187","url":null,"abstract":"PurposeThis study examines the enabling factors and practices that foster knowledge management in museums and the impact of those factors and practices on museums' performance and public value.Design/methodology/approachThe authors conducted an exploratory survey of senior leaders of 191 small and mid-sized museums in the United States. The survey tested a novel conceptual model that integrates the constructs of knowledge management enablers, knowledge management orientation and organizational performance. Descriptive and inferential statistical analyses of survey data were conducted to identify both the presence and dimensions of these constructs as well as the nature of the relationships among them.FindingsThe results of this study identified strong and significant predictive relationships between the constructs of its novel conceptual model. However, findings also identified key gaps in how museums create, manage and share organizational knowledge. These gaps limit their organizational performance and their ability to create public value. The authors identify specific factors and practices that enable museums to improve their organizational performance and increase their public value.Originality/valueAs the first empirical study of knowledge management enablers and knowledge management orientation in museums, this research not only adapts the study of these constructs to the museum sector, but it develops a novel conceptual model that links these constructs to multiple dimensions of a museum's organizational performance and public value. This research sets the stage for new study of knowledge management in museums; it also provides valuable insights for museum leaders.","PeriodicalId":402385,"journal":{"name":"J. Documentation","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133600528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Broadening the field of information 拓宽信息领域
J. Documentation Pub Date : 2023-01-05 DOI: 10.1108/jd-09-2022-0193
Boris Bosancic
{"title":"Broadening the field of information","authors":"Boris Bosancic","doi":"10.1108/jd-09-2022-0193","DOIUrl":"https://doi.org/10.1108/jd-09-2022-0193","url":null,"abstract":"PurposeThe paper discusses the notion of information with regard to its carriers, representatives (or structural carriers) and carried-related processes of transmission, accumulation and processing through the developmental periods of the inorganic and organic world. In the first period, information is contained in a representation of the outcome of physical, chemical and other processes in the physical, chemical and other structures of the non-living world and refers to environmental information. In the second period, information begins to be used to create the physical and chemical structures of the living world and is contained in instructions of the genetic code. In the third period, with the evolution of cognitive systems and intelligence of living beings, in addition to those listed, information is finally being used to build its own structures, which in this paper are called knowledge structures.Design/methodology/approachIn addition to the usual scientific methods in conceptual papers of this type (analysis, synthesis, etc.), the methodology of the paper also relies on the method of analogy, which was used to detect the carriers and representatives of information in the processes of transmission, accumulation and processing of information and the method of classification in order to propose a new taxonomy related to the concept of information.FindingsThe paper shows that information carriers and information representatives appear in each of the three mentioned processes - transmission, accumulation and processing of information - and that they need to be distinguished from the information itself. This insight opened a new perspective in observing this concept and led to the proposal of a new taxonomy related to the concept of information in a given context, eliminating seemingly incommensurable approaches to its study in different scientific fields.Originality/valueThe conducted synthesis results in information being recognized as a transmittable/transmissible documentation of reality inseparable from its carrier and its representative.","PeriodicalId":402385,"journal":{"name":"J. Documentation","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125876293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The use of notebooks by Bangladeshi rural women to preserve information 孟加拉国农村妇女使用笔记本保存信息
J. Documentation Pub Date : 2022-12-22 DOI: 10.1108/jd-08-2022-0180
Viviane Frings‐Hessami
{"title":"The use of notebooks by Bangladeshi rural women to preserve information","authors":"Viviane Frings‐Hessami","doi":"10.1108/jd-08-2022-0180","DOIUrl":"https://doi.org/10.1108/jd-08-2022-0180","url":null,"abstract":"PurposeThis article uses continuum theory to analyse how Bangladeshi rural women who participated in an information and communication technology for development (ICT4D) project accessed and preserved information during and after the end of the project.Design/methodology/approachSemi-structured interviews were conducted over the phone with a sample of the project participants two years after the end of the ICT4D project, and a survey of all the participants in one village was conducted face-to-face by one of the project participants using a questionnaire developed by the author.FindingsThe majority of the participants used paper notebooks to write down information that they received in digital format during the project as a guarantee against the fragility of digital data and continued to use them to access and preserve information after the end of the project.Practical implicationsThe author suggests that the application of proactive appraisal during the planning stage and throughout ICT4D projects can ensure that the longer-term needs of the communities for information and their capacities to use specific formats will be considered.Originality/valueThe author applies the continuum theory concept of proactive appraisal to the use of information in an ICT4D context and argues that it can help with assessing the information needs of marginalised communities and the technologies and formats that should be used to ensure that the information provided to them will remain accessible for as long as they need it.","PeriodicalId":402385,"journal":{"name":"J. Documentation","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125630615","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Expanding the current tacit/explicit knowledge dichotomy encompassing situated and theoretical/normative knowledge: a phenomenological perspective 扩展当前包含情境知识和理论/规范知识的隐性/显性知识二分法:现象学视角
J. Documentation Pub Date : 2022-12-22 DOI: 10.1108/jd-04-2022-0076
Sérgio Evangelista Silva, A. L. Silva
{"title":"Expanding the current tacit/explicit knowledge dichotomy encompassing situated and theoretical/normative knowledge: a phenomenological perspective","authors":"Sérgio Evangelista Silva, A. L. Silva","doi":"10.1108/jd-04-2022-0076","DOIUrl":"https://doi.org/10.1108/jd-04-2022-0076","url":null,"abstract":"PurposeThis article introduces a model of knowledge creation in consciousness, the creation of explicit knowledge in six forms and its register and organisation in documents.Design/methodology/approachAssuming the premise of three realms of reference to knowledge and two forms of reference to entities, this article, through a phenomenological perspective, deduces a model of the creation of knowledge in consciousness and the creation of explicit knowledge in six forms and its register in documents.FindingsTwo basic types of knowledge are introduced: situated knowledge and theoretical/normative knowledge. Considering three realms of reference of knowledge – the space–time realm, subjectivity realm and linguistic realm – six general types of knowledge are deduced. Finally, three layers of knowledge organisation are presented: classification and mapping documents, theoretical/normative documents and documents of situations.Practical implicationsThis article can contribute to the development of more efficient forms of creation of explicit knowledge, its register in documents and the development of more efficient knowledge organisation and management systems.Originality/valueRelying on established perspectives of the realms where subjectivity is immersed, this article discusses how knowledge is created in consciousness and registered in documents. It also presents a novel perspective of types of knowledge through the combination of dimensions, realms of reference and forms of reference to entities.","PeriodicalId":402385,"journal":{"name":"J. Documentation","volume":"106 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128920811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Taking Chatman back to prison: rethinking the theory of life in the round 把查特曼带回监狱:对生命理论的全面反思
J. Documentation Pub Date : 2022-12-14 DOI: 10.1108/jd-09-2022-0192
J. Garner
{"title":"Taking Chatman back to prison: rethinking the theory of life in the round","authors":"J. Garner","doi":"10.1108/jd-09-2022-0192","DOIUrl":"https://doi.org/10.1108/jd-09-2022-0192","url":null,"abstract":"PurposeThis paper serves to test the validity of Chatman’s theory of “Life Lived in the Round” within a modern prison context. In particular, it examines Propositions Five and Six of her theory.Design/methodology/approachData regarding the information-seeking practices of Australian adult female and male prisoners from maximum-, medium- and minimum-security facilities was gathered through 106 surveys and 27 semi-structured interviews. Participants’ information-seeking from sources internal and external to the “small world” of the prison was described. The information behaviours of the participants were examined against Chatman’s theory of “Life in the Round” to determine its applicability in the prison context.FindingsThe data gathered does not support Chatman’s theory of “Life Lived in the Round”, despite that theory being developed in a prison context. Neither Proposition Five nor Proposition Six of Chatman’s theory can be supported when examined in the light of the current data.Research limitations/implicationsThe inability of the data to support Chatman’s theory requires a reassessment of the applicability of the theory, at least to the prison context. As the theory was generated in part from a prison study, the foundational understandings of the theory could be questioned as a result of this current research.Originality/valueAlthough Chatman’s theory has been examined against the information behaviours of other “Small World” communities, none of these studies have taken the theory back to the prison context from which the theory was developed. This study is also novel as its findings do not support Chatman’s theory, in contrast to other previously published examinations.","PeriodicalId":402385,"journal":{"name":"J. Documentation","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132723856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Becoming a competent weaver: information literacy practice of the weavers of the Bonwire Kente Centre in Ghana 成为一个有能力的织工:加纳Bonwire Kente中心织工的信息素养实践
J. Documentation Pub Date : 2022-12-06 DOI: 10.1108/jd-07-2022-0159
Franklin Gyamfi Agyemang, Nicoline Wessels, Madely du Preez
{"title":"Becoming a competent weaver: information literacy practice of the weavers of the Bonwire Kente Centre in Ghana","authors":"Franklin Gyamfi Agyemang, Nicoline Wessels, Madely du Preez","doi":"10.1108/jd-07-2022-0159","DOIUrl":"https://doi.org/10.1108/jd-07-2022-0159","url":null,"abstract":"PurposeThis study examines what constitutes competence and how a novice becoming a competent weaver is enabled by information literacy in the fabric-weavers’ workplace landscape.Design/methodology/approachEthnography as a research design was employed using participant observation and semi-structured interviews as the data collection techniques.FindingsCompetence constitutes the demonstration of Kente knowledge and mentorship capability enabled by information literacy through access to the on-the-loom and off-the-loom information in the Kente-weaving landscape.Research limitations/implicationsThis study explains how the transition from a novice weaver to a competent weaver is underpinned by information literacy.Originality/valueThis is one of the first studies that contribute to the understanding of information literacy in the craft workplace. The study proposes a framework for weavers' information literacy practice.","PeriodicalId":402385,"journal":{"name":"J. Documentation","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121356836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Can you feel it? The information behaviour of creative DJs 你能感觉到吗?创意dj的信息行为
J. Documentation Pub Date : 2022-12-05 DOI: 10.1108/jd-05-2022-0106
Keith Munro, I. Ruthven, P. Innocenti
{"title":"Can you feel it? The information behaviour of creative DJs","authors":"Keith Munro, I. Ruthven, P. Innocenti","doi":"10.1108/jd-05-2022-0106","DOIUrl":"https://doi.org/10.1108/jd-05-2022-0106","url":null,"abstract":"PurposeThis paper investigates the information behaviour of creative DJs, a group previously not considered from the perspective of information studies. The practice of DJing is a musically creative process, where a performance can draw on a vast range of music to create a unique listening and dancing experience. The authors study what are the information behaviour processes involved in creative DJing and what roles embodied information play in DJing practice.Design/methodology/approachFrom a set of semi-structured interviews with 12 experienced DJs in Scotland, UK, that were subjected to inductive thematic analysis, the authors present a model of how DJs undergo the process of planning, performing and evaluating a DJ performance.FindingsFrom this study, a model of creative DJs’ information behaviour is presented. This three-stage model describes the information behaviours and critical factors that influence DJs’ planning, decision-making and verification during the pre-performance, performance and post-performance stages, with particular emphasis on DJs’ performances as a rich site of embodied information interactions.Originality/valueThis research provides insight into a new activity in information behaviour, particularly in the use of embodied information, and presents a model for the information behaviour of creative DJs. This opens the way for future studies to consider minorities within the activity, the audience as opposed to the performer, as well as other creative activities where physicality and performance are central.","PeriodicalId":402385,"journal":{"name":"J. Documentation","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129841362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Nameless strangers, similar others: the affordances of a young people's anonymous online forum for health information practices 无名的陌生人,相似的其他人:一个年轻人的匿名在线论坛提供的健康信息实践
J. Documentation Pub Date : 2022-12-02 DOI: 10.1108/jd-09-2021-0192
Noora Hirvonen
{"title":"Nameless strangers, similar others: the affordances of a young people's anonymous online forum for health information practices","authors":"Noora Hirvonen","doi":"10.1108/jd-09-2021-0192","DOIUrl":"https://doi.org/10.1108/jd-09-2021-0192","url":null,"abstract":"PurposeThe study examines how the technical features and associated social practices of an anonymous, text-based online forum intended for young people make it a unique platform for acquiring and sharing health information among peers.Design/methodology/approachThe features and content of a young people's section of a popular Finnish discussion forum were examined with a focus on health-related threads. Observational notes and thread content were analysed with a focus on the forum's affordances for health information practices.FindingsThe findings indicate that the forum's affordances including anonymity, persistence, searchability, cohesion and tolerance enabled the pooling of peer experiences, opinions and experience-based advice on health, rather than sharing factual information or embracing reciprocal discussion. As such, instead of competing for a cognitive authority position with medical authorities or offering emotional support like tight online support communities, the anonymous forum served as a platform for young people to gain information on others' experiences and opinions on sensitive, mundane and disnormative health issues and for reflecting their own lived experiences to those of others.Originality/valueThe study is original in its approach to examining the affordances of an online platform for health information practices. It helps in understanding young people's ways of using different resources to meet their diverse health information needs and the value of gaining access to experiential health information.","PeriodicalId":402385,"journal":{"name":"J. Documentation","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115857113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Contemporary spiritual seeking: understanding information interactions in contemplation and spirituality 当代精神寻求:理解沉思与灵性中的信息互动
J. Documentation Pub Date : 2022-11-29 DOI: 10.1108/jd-07-2022-0145
Pranay Nangia, I. Ruthven
{"title":"Contemporary spiritual seeking: understanding information interactions in contemplation and spirituality","authors":"Pranay Nangia, I. Ruthven","doi":"10.1108/jd-07-2022-0145","DOIUrl":"https://doi.org/10.1108/jd-07-2022-0145","url":null,"abstract":"PurposeDiscussions in contemporary spirituality frequently highlight a phenomenon of spiritual seeking; moreover, people often describe their spiritual journeys in terms of a search. This paper takes a closer look at this metaphor by presenting a study that analysed spiritual seeking and its informational features in contemporary non-institutionalised settings.Design/methodology/approachIn this study, the authors conducted semi-structured interviews with thirteen spiritual teachers and speakers who were asked questions about spiritual seeking in contemporary non-institutionalised spirituality.FindingsThe authors' participants explained that contemporary spiritual seekers sought spiritual information as a result of affective, developmental and metaphysical concerns. Moreover, their analysis indicated that spiritual information-seeking behaviour incorporated practices such as prayer, yoga and meditation, and contemporary spiritual information interactions were facilitated through spiritual retreats, meditation classes, yoga classes and online social platforms.Research limitations/implicationsSince the authors focused on spiritual seeking in contemporary non-institutionalised settings, their findings cannot exhaustively represent all spiritual pursuits in contemporary society. Their study (1) identifies the informational features of contemporary spiritual seeking, (2) explains spiritual seeking as an activity that may theoretically reside within a broader framework of profound information interactions and (3) helps theorise the concept of qualitative profundity in information science research.Originality/valueThis study provides an intuitive contextual approach for undertaking information research in under-explored domains such as contemplation and spirituality.","PeriodicalId":402385,"journal":{"name":"J. Documentation","volume":"179 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132901250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Gigging it in the shire: information practices of Renaissance faire performers and artisans 在郡里表演:文艺复兴嘉年华表演者和工匠的信息实践
J. Documentation Pub Date : 2022-11-28 DOI: 10.1108/jd-07-2022-0164
Vikki C. Terrile
{"title":"Gigging it in the shire: information practices of Renaissance faire performers and artisans","authors":"Vikki C. Terrile","doi":"10.1108/jd-07-2022-0164","DOIUrl":"https://doi.org/10.1108/jd-07-2022-0164","url":null,"abstract":"PurposeThe purpose of this study was to explore the information behaviors (IBs) of performers and artisan/vendors in American Renaissance faires. This research is exploratory in nature and seeks to discover how existing IB theories, including embodied information practices, can explain the information seeking and use of performers and artisan vendors working in American Renaissance faires.Design/methodology/approachThis study used semi-structured qualitative interviews with three artisan/vendors and 12 performers at Renaissance faires to explore their IBs around the roles at the festivals. Interviews were audio recorded, transcribed and analyzed from an exploratory framework, looking for how existing IB theories might explain the findings.FindingsAlthough the participants in this study described information practices that were embodied and corporeal, they shared more experiences around the complex and fraught nature of information sharing within the Renaissance faire community. Information sharing prohibitions were related to power dynamics and the participants' roles as gig or contingent workers.Originality/valueThis was the first study to explore the IBs of Renaissance faire performers and artisan/vendors and as such, was exploratory in nature. The findings point to several areas for additional research.","PeriodicalId":402385,"journal":{"name":"J. Documentation","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130889571","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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