{"title":"Supporting awareness among virtual teams in a web-based collaborative system: the teamSCOPE system","authors":"Chyng-yang Jang, C. Steinfield, Ben Pfaff","doi":"10.1145/605647.605652","DOIUrl":"https://doi.org/10.1145/605647.605652","url":null,"abstract":"This paper overviews a Web-based collaborative system called TeamSCOPE that has been designed to support awareness needs of globally distributed teams. Four types of awareness needs of virtual teams are defined and the awareness support features of TeamSCOPE are described. The use of TeamSCOPE in a project involving a number of globally distributed engineering design teams is outlined, and evaluation results are provided. Findings illustrate how group process interacts with technology to create design challenges in the support of virtual team awareness needs.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117285728","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Awareness of presence, instant messaging and WebWho","authors":"P. Ljungstrand, Ylva Hård af Segerstad","doi":"10.1145/605647.605651","DOIUrl":"https://doi.org/10.1145/605647.605651","url":null,"abstract":"We report from a study of how awareness of presence can affect instant messaging behavior. WebWho is a web based awareness system that visualizes where people are located in a large university computer lab. It allows students to virtually locate one another and, among other functions, to communicate via an instant messaging system. Typically, instant messages are signed with the sender's name, but messages can also be sent anonymously. The students use the messaging system to support collaborative work and coordinate social activities, as well as for playful behavior. We have performed analyses of messages logs with respect to sender location, anonymous or not, and message content. Results show that awareness of both physical presence, i.e. when both when sender and recipient share the same room, and virtual presence, mediated via WebWho, affect the message contents.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129712445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Social scientists in cyberspace: report on the founding conference of the association for internet researchers","authors":"B. Wellman","doi":"10.1145/605660.605664","DOIUrl":"https://doi.org/10.1145/605660.605664","url":null,"abstract":"I've been lonely at SIGGROUP, CSCW and CHI conferences for the past ten years. Sure there were many good and friendly people, but only a few were my fellow social scientists. This made it both easy and hard for me. It made things easy because I didn't have much competition, and I could usefully take already-developed social scientific lore and apply it to cyberspace (see Wellman & Gulia, 1999, for example). I've had a great time hanging out with computer scientists, helping to develop Cavecat and Telepresence at the University of Toronto, and participating in CSCW conference. Yet the paucity of social scientists at these conferences (and their publications) made things hard because I spent much too much time explaining and legitimating my sociological approach to the computer applications folks attending. I found myself talking about everything, asserting:","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115646764","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Groupware related task design","authors":"Martin Wolf","doi":"10.1145/605660.605662","DOIUrl":"https://doi.org/10.1145/605660.605662","url":null,"abstract":"This report summarizes the results of a workshop on Groupware related task design which took place at the International Conference on Supporting Group Work Group'99, Arizona, from 14th to 17th November 1999.The workshop was addressed to people from different viewpoints, backgrounds, and domains:• Researchers dealing with questions of task analysis and task modeling for Groupware application from an academic point of view. They may contribute model-based design approaches or theoretically oriented work• Practitioners with experience in the design and everyday use of groupware systems. They might refer to the practical side of the topic: \"real\" tasks, \"real\" problems, \"real\" users, etc.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123396258","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Collaborative virtual environments - what next?","authors":"I. Tomek","doi":"10.1145/377272.377286","DOIUrl":"https://doi.org/10.1145/377272.377286","url":null,"abstract":"As work becomes increasingly geographically dispersed over time zones and cultures, new types of environments are needed that make collaboration in these conditions more productive and more enjoyable. In this contribution, we list some of the issues that we have tentatively identified and that we used to conclude that Collaborative Virtual Environments are ideally suited for this purpose. We then very briefly describe a working CVE framework that we have developed to address the issues that we have raised. The main point of the paper is an admission of the ad hoc nature of our work and a plea for the development of solid understanding of collaborative work in the area of software development that could be used to construct a realistically grounded collaborative environment.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":"2013 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116052736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Inhabiting space: remarks on the production of place by urban 'tribes'","authors":"Alan J. Munro","doi":"10.1145/377272.377280","DOIUrl":"https://doi.org/10.1145/377272.377280","url":null,"abstract":"We wish to look at the ways in which we use 'places' in our everyday lives. We wish particularly to look at a certain type of place, which we think may provide some insights into the ways in which we can create places and spaces of different types in the virtual world, making them as enduring or as ephemeral as we might wish. Particularly, we will look at the ways in which different communities can overlap in a given space.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132025457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Narrative structure in virtual collaborative environments","authors":"W. Stubblefield","doi":"10.1145/377272.377288","DOIUrl":"https://doi.org/10.1145/377272.377288","url":null,"abstract":"The ability to conceptualize the world in narrative form is one of the central characteristics of human intelligence. We are unique, both in our ability to form narratives, and in the degree with which we require them to organize our knowledge of the world. Artificial Intelligence has recognized the importance of narrative structure since its earliest days [1]. More recent work has demonstrated the role of narrative structure in the formation of scientific theories [2, 3], in machine learning [9], in shaping human-computer interaction [4], and in our understanding of virtual worlds [5].Narrative also plays an essential role in forming and sustaining communities. Shared narratives articulate the common goals and assumptions of a community, and define the space of choice and action for cooperative activity. Ever since people began carving stories of the hunt on cave walls, shared narratives have played a central role in defining the terms of community membership, in articulating a community's shared goals and values, and in setting the patterns according to which people behave and interact in a social context.In Computers as Theatre, Brenda Laurel demonstrates the similarities between human-computer interaction and the structure of improvisational theatre [4]. In both contexts, people determine their own actions, but do so within a framework of assumptions and possible actions. These frameworks are largely narrative in structure: they have a beginning, a set of actions in the middle, and an end when the goals of the interaction are achieved (or failure occurs). In improvisational theatre, actors improvise within the basic framework of a genre, be it comedy, mystery, farce, etc. Their improvisations usually follow the basic plot arc of the genre. Where they diverge from the genre's structure, audiences perceive the alteration as a counterpoint to their expectations: the genre's narrative structure still exerts its influence. Similarly, users of interactive software improvise their work within the structure of goals, actions and information afforded by the software interface.In describing her work on co-operative role-playing in a multi-user virtual environment, Raybourn [6] has remarked on the ease and enthusiasm with which users assume roles in a larger story context, and spontaneously play to the larger, stated goals and assumptions of the simulation. Turkle [7] confirms this insight and argues that personality itself becomes plastic and context dependent in MOOs and other virtual environments.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":"202 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125685428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Collaborative environments as border agents","authors":"E. R. Young","doi":"10.1145/377272.605695","DOIUrl":"https://doi.org/10.1145/377272.605695","url":null,"abstract":"What information do entities within an enterprise need to share in order to be considered collaborating? How do those entities make decisions? Is this process one that can be captured and implemented in software or stored for future learning? These questions are typical of those asked at the onset of process modeling or for gathering user requirements, but recent work at the US/Mexico border to understand import/export procedures cast them in a new framework. A more critical question may be how does an organization, as typified by their culture, perceive and therefore manage technology?Cultural differences in software development are not always as easily perceived as those at an international border, yet they are just as strong. On one hand, there are \"code jocks\" that feel that developing software is intensely personal and should not be constrained by a pre-defined process. On the other, \"process weenies\" that test and accept software for corporate use and wish for order and consistency in how we develop our products. Who is right? They both are. A challenge to collaborative environments is managing the expectations of both.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2000-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127898592","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Achieving workflow adaptability by means of reflection","authors":"D. Edmond, Arthur ter Hofstede","doi":"10.1145/605610.605617","DOIUrl":"https://doi.org/10.1145/605610.605617","url":null,"abstract":"Remaining competitive is almost a raison d'dtre for most organisafions. They are involved in a restless and unceasing struggle to attain and retain competitiveness. Whatever the particular nature of an organisafion, it will have, at its disposal, a variety of tools and techniques to be used in whatever tactics are employed to maintain market share and relevance. A particular set of tactics may be realised in the form of a business process, and automated by means of workflow technology.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125316150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tracking geekus unixus: an explorers' report from the national geographic website","authors":"Tom Chmielewski, B. Wellman","doi":"10.1145/605610.605623","DOIUrl":"https://doi.org/10.1145/605610.605623","url":null,"abstract":"IN SEARCH OF GEEKUS UNIXUS Many readers of SIGGROUP Bulletin know the National Geographic magazine, with its yellow covers, nifty maps, and wonderful photographs. The National Geographic also has a website (http://www.nationalgeographic.com/). As part of its millennium celebration, National Geographic Interactive mounted a web-survey between Labor Day and (US) Thanksgiving Day 1998. All 4 million visitors to the site were invited to participate. A sizable number did so: 46,350 North American adults (18+) -40,851 Americans and 5,499 Canadians -along with 13,215 adults from other countries.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":"118 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122123563","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}