A. Danbury, M. Palazzo, K. Mortimer, Alfonso Siano
{"title":"Cultural Perspectives on Advertising Perceptions and Brand Trustworthiness","authors":"A. Danbury, M. Palazzo, K. Mortimer, Alfonso Siano","doi":"10.4018/978-1-5225-7116-2.CH082","DOIUrl":"https://doi.org/10.4018/978-1-5225-7116-2.CH082","url":null,"abstract":"The creation of a trustworthy brand identity through advertising has received relatively little attention in European marketing research. Thus, in this chapter, we explore this relationship by undertaking focus group research in the UK and Italy to identify the characteristics of print advertisements perceived as portraying a trustworthy image. The results show that advertisements that are simple, straightforward and clear are perceived as being more trustworthy. However, findings in this chapter also show some differences between our national samples in relation to factors such as colour perception and consumer ethnocentrism. Young consumers are also quite critical of current advertising efforts in building a trustworthy brand image. A discussion of potential solutions and future research directions is provided.","PeriodicalId":379544,"journal":{"name":"Brand Culture and Identity","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130737346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mario Alguacil Jiménez, F. C. Moreno, J. Núñez-Pomar, Josep Crespo Hervás
{"title":"Brand Perception and Its Relation to Perceived Performance of a Public Sports Service","authors":"Mario Alguacil Jiménez, F. C. Moreno, J. Núñez-Pomar, Josep Crespo Hervás","doi":"10.4018/978-1-4666-8342-6.CH011","DOIUrl":"https://doi.org/10.4018/978-1-4666-8342-6.CH011","url":null,"abstract":"In sport context, many contributions are involved in the perception of quality and satisfaction in sport services, but in regards to brand perception, such studies are much less common. Virtually no work is aimed at brand awareness of sports services. In the book chapter the authors expose a case study that analyze the users perception of the image of the service and is related to some performance indicators such as quality of service, satisfaction and future intentions. Data analysis is performed using structural equations and measurement scales adapted to sports facilities. The results of this study show that quality is explained by congruence with a high percentage of variance (76.6%), the latter concept being the aspect with the greatest predictive weight. Furthermore, future intentions are explained by attitudes towards the brand and quality, the latter being the element with greater predictive power.","PeriodicalId":379544,"journal":{"name":"Brand Culture and Identity","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121796485","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Emotional Communication for Brand Appeal and Acceptance","authors":"S. Pathak","doi":"10.4018/978-1-5225-7116-2.ch007","DOIUrl":"https://doi.org/10.4018/978-1-5225-7116-2.ch007","url":null,"abstract":"India is a land of diversity where we find varieties of culture at each step throughout the country. The various approaches discussed in this chapter have emotional connect so that the communication will be applicable to culturally diverse groups using a common creative theme. Communication such as the above requires skills like persuasion, comparison, response generation, image building etc. Many advertising methods and attempts suggest that the audience must derive meaning and use imagination to recreate cultural context and meaning. This chapter presents an emotional approach applied to various products to carry meaning in what is influenced by the cultural orientations across India. . The purpose of this paper is to discuss overall fundamental dimensions of Indian culture and its core values and resultant marketing implications. A few examples have been taken and primary research has been conducted to understand the connection between emotions and brand appeal in India.","PeriodicalId":379544,"journal":{"name":"Brand Culture and Identity","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125197137","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Building City Brand Through Social Media","authors":"L. Muinonen, Ashish Kumar","doi":"10.4018/978-1-5225-7116-2.ch037","DOIUrl":"https://doi.org/10.4018/978-1-5225-7116-2.ch037","url":null,"abstract":"The recent transition from city marketing to city branding heralds a new era of representation and signification of cities as brands where conscious and planned practices are used to promote them as any other economic commodity. Given the tremendous impact of social media on brand image, city branding has to embrace this new channel to promote their cities as brands. On social media platforms users forming a brand community can significantly influence the brand image by co-creating the user-generated contents. Today, users search for information online and their behaviors and responses are influenced by online social networks and community practices. In addition, they perceive information from online social community highly credible and useful. As traditional firm generated information is losing its persuasive power to social media, it is never late for managers of city branding to embark on social media platforms to support online social media brand communities which in turn would influence city brand image positively by engaging users. Social media provides an excellent platform for users to form social media brand communities, where they can share inside knowledge and discuss about brands. The greater credibility of user generated contents on these platforms can significantly influence the user perception about the brands. The focus of this paper is to investigate challenges and opportunities of online social media brand communities in influencing brand image.","PeriodicalId":379544,"journal":{"name":"Brand Culture and Identity","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114759428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring Kapferer's Brand Identity Prism Applicability in Indian Political Marketing Aspect With Special Focus to Youth Voters","authors":"Subhajit Bhattacharya, R. Kumar, Anindya Dutta","doi":"10.4018/978-1-5225-4831-7.CH010","DOIUrl":"https://doi.org/10.4018/978-1-5225-4831-7.CH010","url":null,"abstract":"India demographic pattern is changing so fast with the growth of youth segment. it is true that today youth generation of Indian are not interested in politics or in casting the votes. There may be a possible reason the political parties are not able to understand the requirements of the Indian youth segment. This research article is a sincere attempt to study the political brand perception and political brand selection behaviour of Indian youth with the empirical data. RIDIT approach is being used to analyse the empirical data. The results of this present study have depicted a deep insights of Indian political branding aspect from the voice of the Indian youth voters'.","PeriodicalId":379544,"journal":{"name":"Brand Culture and Identity","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115847587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Effectiveness of Financing the Marketing of Small and Medium-Sized Enterprises in Qatar and the Gulf Co-Operation Council (GCC) Countries","authors":"M. Al-Marri, Said Al-Hasan","doi":"10.4018/978-1-5225-7116-2.ch058","DOIUrl":"https://doi.org/10.4018/978-1-5225-7116-2.ch058","url":null,"abstract":"This chapter considers whether financing the marketing of small and medium-sized enterprises (SMEs) in Qatar and the Gulf Co-operation Council (GCC) countries has an effect on the advertising of these businesses. The authors investigate the various marketing finance problems facing SMEs and the effect on advertising. The chapter employs quantitative methods to gather and analyze data and the research strategy adopted involved a sequential procedure. In order to answer the research question how effective the financing of marketing of SMEs in the GCC countries is in terms of advertising the general profiles of respondents and businesses, the importance of the marketing department to the business and the marketing capabilities of SMEs were investigated taking into account the financing of the marketing budget.","PeriodicalId":379544,"journal":{"name":"Brand Culture and Identity","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124018199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Perceived Positioning of ‘Made in China'","authors":"Hashim Zameer, Ying Wang, H. Yasmeen","doi":"10.4018/978-1-5225-7116-2.ch014","DOIUrl":"https://doi.org/10.4018/978-1-5225-7116-2.ch014","url":null,"abstract":"Marketing a product to global consumers is a challenge due to intense competition and consumer biases toward specific country in global market. This paper has been used to address the specific challenge of country made in label in context of ‘Made in China' because China is largest manufacturer and exporter in the world. A conceptual framework has been drawn using extant literature to determine the perceived positioning of ‘Made in China' label. For conceptualization of this study means-end theory has been used which determine product characteristics at superior level. The proposed conceptual framework provides strong managerial insights and indicates that positioning of ‘Made in China' label is significantly influenced at cognitive, normative and affective level. Authors believe this framework as a valuable guideline for brands those are thinking to approach global consumers. This study is also comprised of the mechanism that can be used by firms to handle the perceived positioning of ‘Made in China'.","PeriodicalId":379544,"journal":{"name":"Brand Culture and Identity","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129908038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Brand Pathologies","authors":"Margo Buchanan-Oliver, H. Schau","doi":"10.4018/978-1-5225-7116-2.CH056","DOIUrl":"https://doi.org/10.4018/978-1-5225-7116-2.CH056","url":null,"abstract":"The Twilight media brand is a global consumption phenomenon which speaks to female consumers who enter into fantastic and corporeal relationships with its market manifestations (books, films, merchandising, and consumption communities). Twilight's brand narrative reifies the psychological power and socio-cultural allure of the ‘monstrous' vampire myth, and enables a spectrum of relational exposure from ‘Twi-hard' (devoted Twilight fan) fandom to addictive and obsessive, compulsive, and transgressive behaviors. The consumer's relational exposure to this brand is the subject of this study. The authors discuss the tensions and paradoxes which underpin female consumption of this powerful brand. They also demonstrate disturbing dimensions to the construction of consumer-brand relationships (Fournier, 1998) which impact on not only the imaginative life but the physical lives of the Twilight fans. In so doing they extend current thinking on the spectrum of fan behaviors, and comment on ideological dimensions to the construction of fan-brand relationship.","PeriodicalId":379544,"journal":{"name":"Brand Culture and Identity","volume":"71 9","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114005665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Brand Reputation in the Facebook Era","authors":"Pedro Mir-Bernal","doi":"10.4018/978-1-5225-7116-2.ch083","DOIUrl":"https://doi.org/10.4018/978-1-5225-7116-2.ch083","url":null,"abstract":"The vitality of the Internet highlights the research relevance that online reputation studies are acquiring. Most available research suggests that online reputation might also be managed (Online Reputation Management, ORM). However, technology development has given consumers a digital fingerprint and impact on a brand reputation. Therefore, brand reputation management is eventually limited to some tools. A literature review was conducted to pay attention to the most important emerging research topics on the field and to identify interesting research areas.","PeriodicalId":379544,"journal":{"name":"Brand Culture and Identity","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116187732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Narrative 3.0","authors":"M. Erdem","doi":"10.4018/978-1-5225-7116-2.ch041","DOIUrl":"https://doi.org/10.4018/978-1-5225-7116-2.ch041","url":null,"abstract":"Advertisements can be divided into two main groups as analytical and narrative advertisements. Analytical content of an advertisement includes features of products and it addresses to consumers' rationality. On the other hand narrative advertisements focus on to create a story around a brand and addresses to consumers' emotions. This study focuses on the type of narrative advertisement, its development and practices in recent years. The study begins with a general frame of advertising history, a discussion of the distinctions between narrative and analytic modes of processing and transformation of narrative advertising. Narrative advertisements will be inspecting with the terms of narrative 1.0, 2.0 and 3.0. The term of narrative 3.0 is the main focus point of this study and it will be explained with the concepts of prosuming, user integration, viral, etc. At the end of the study, as a narrative 3.0 practice, Tru Blood: Revelation will be inspected.","PeriodicalId":379544,"journal":{"name":"Brand Culture and Identity","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121657931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}