{"title":"A Project Driven Approach for Enhanced Maturity Model Development for EAM Capability Evaluation","authors":"M. Wißotzki, H. Koç","doi":"10.1109/EDOCW.2013.39","DOIUrl":"https://doi.org/10.1109/EDOCW.2013.39","url":null,"abstract":"In today's rapidly changing markets, organizations have to make the best use of their capabilities and knowledge to reach their goals. Enterprise Architecture Management identifies such specific combination of know-how by planning, transforming and monitoring the complex structures, processes and relationships. Still, there is a need to evaluate the capabilities in terms of their qualitative requirements. Notwithstanding the criticism in academia and practice, the maturity models are proven to be a management instrument for capability assessment and improvement. In this respective, this paper proposes a preliminary approach to maturity model development that (a) aims to eliminate the drawbacks of maturity models and (b) fulfills the quality requirements in developing a maturity model as well as (c) meets specific demands provided by a research project partner.","PeriodicalId":376599,"journal":{"name":"2013 17th IEEE International Enterprise Distributed Object Computing Conference Workshops","volume":"355 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134482151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Platform-Independent Mechanism for Deployment of Business Processes Using Abstract Services","authors":"Adrian Mos, T. Jacquin","doi":"10.1109/EDOCW.2013.15","DOIUrl":"https://doi.org/10.1109/EDOCW.2013.15","url":null,"abstract":"This paper deals with the problem of efficiently deploying business processes in service oriented environments with the purpose of enhancing operational agility and improving governance. Today's solutions rely on early coupling between the business process layer and the underlying service oriented architecture layer and this constrains evolution in either of the two layers to the ability of the other layer to adapt. The presented approach leverages abstract architectural mappings that indirectly connect business process activities with service-based assets. It consists of a deployment mechanism that is capable of taking these mappings and generating fully executable artifacts for a variety of runtime platforms. The deployment mechanism is encapsulated in a self-contained entity that is instantiated and executed each time a business process needs to be deployed. This entity contains all the necessary data for the deployment, while ensuring complete accountability of operations. This approach promotes late binding of processes to the underlying SOA and it has the potential to significantly increase the speed of implementing changes in business operations while ensuring long-term sustainability. In addition it promotes independent evolutions of processes and services while encouraging incremental convergence of the SOA towards the needs of the business domain.","PeriodicalId":376599,"journal":{"name":"2013 17th IEEE International Enterprise Distributed Object Computing Conference Workshops","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131184941","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Design and Prototypical Implementation of a Language Empowering Business Users to Define Key Performance Indicators for Enterprise Architecture Management","authors":"Ivan Monahov, Thomas Reschenhofer, F. Matthes","doi":"10.1109/EDOCW.2013.44","DOIUrl":"https://doi.org/10.1109/EDOCW.2013.44","url":null,"abstract":"To measure the achievement of predefined Enterprise Architecture Management (EAM) goals, it is essential to empower business users to define organization-specific Key Performance Indicators (KPIs). However, to support tool-based calculation of such KPIs, a formal model-based query language is required for their definition and calculation. In this paper we first examine existing general-purpose query languages regarding their suitability for the definition of business-user-specific KPIs in a collaborative environment. Thereafter, we justify the demand for a domain-specific query language ensuring a balance between the strengths of existing query languages and the size and purpose of the EAM domain. Based on this, we outline important design details and a prototypical implementation of such a language in a EAM tool. Finally, our language design is being evaluated by the implementation of suggested EAM KPIs from literature on the one hand, and by the development of a prototype for the use in an EU project on the other hand.","PeriodicalId":376599,"journal":{"name":"2013 17th IEEE International Enterprise Distributed Object Computing Conference Workshops","volume":"187 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122252347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
R. Engel, Worarat Krathu, Christian Pichler, M. Zapletal, H. Werthner
{"title":"Towards EDI-Based Business Activity Monitoring","authors":"R. Engel, Worarat Krathu, Christian Pichler, M. Zapletal, H. Werthner","doi":"10.1109/EDOCW.2013.24","DOIUrl":"https://doi.org/10.1109/EDOCW.2013.24","url":null,"abstract":"Business Activity Monitoring (BAM) systems aggregate and analyze data from operational systems in order to provide real-time information about activities and events in organizations. Events and business data used in BAM systems frequently originate from Enterprise Resource Planning (ERP) systems. Such ERP systems generally store and process information only according to predefined process/event models that are specifically tailored to individual organizations. Moreover, ERP systems may not model inter-organizational business processes accurately. Consequently, BAM based on such systems is limited in its scope to information that has been anticipated at design time of these systems. \"Unexpected\" information, such as incoming Electronic Data Interchange (EDI) messages that are not \"understood\" by the employed ERP implementation, is generally ignored. In other words, potential business intelligence is lost unless the ERP system in place gets adapted to handle the until-then ignored information. However, such adaptations are costly and potentially time-consuming. In this paper, we introduce our vision of using observed EDI messages directly as a data source for events and Key Performance Indicators (KPIs) to be used for BAM, thereby \"bypassing\" the typically intercalated ERP systems. This may provide organizations with additional flexibility for monitoring activities and events which are not (yet) modeled in their ERP systems. Additionally, it may help integrating inter-organizational business processes into BAM.","PeriodicalId":376599,"journal":{"name":"2013 17th IEEE International Enterprise Distributed Object Computing Conference Workshops","volume":"109 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122707512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards a Methodology for Goal-Oriented Enterprise Management","authors":"Evellin C. S. Cardoso","doi":"10.1109/EDOCW.2013.17","DOIUrl":"https://doi.org/10.1109/EDOCW.2013.17","url":null,"abstract":"This paper discusses the potential benefits of incorporating a goal-oriented perspective to Business Process Management (BPM) from a methodological point of view, with a focus on the BPM Design and Evaluation phases. To achieve this aim, we examine the current activities of the BPM lifecycle and on the basis of that, the lifecycle is increased with new activities related to the modeling of business services and goals. In the BPM design phase, we suggest the integration of business services, goals and KPI modeling to the previously modeled business processes, also describing how the existing methods in goal and KPI modeling can be used to perform such representation. In the Evaluation phase, we discuss how the previously modeled KPIs can be evaluated in terms of operational data. The information produced by the KPI monitoring enables one to verify whether the business goals are being adequately fulfilled by the enterprise architecture. Further, business services can be evaluated with respect to their ability in adequately aggregating value for the final customer.","PeriodicalId":376599,"journal":{"name":"2013 17th IEEE International Enterprise Distributed Object Computing Conference Workshops","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130551706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Practical Approach to Automated Business Process Discovery","authors":"Keisuke Yano, Yoshihide Nomura, Tsuyoshi Kanai","doi":"10.1109/EDOCW.2013.13","DOIUrl":"https://doi.org/10.1109/EDOCW.2013.13","url":null,"abstract":"Process mining has been studied for many years but has not been so widely adopted in real business practices. In this study, we propose a practical approach to process mining. This approach has three characteristics. Firstly, we make use of transaction databases of business systems that don't necessarily have an identifier throughout a process instance, rather than workflow logs. Secondly, we visualize and analyze what really happened without model inference. Thirdly, we also analyze exceptional processes as well as typical processes. This approach is implemented in a tool called BPM-E and was successfully adopted in real business systems in Japan, North America, and Europe. We show two case studies of BPM-E in this paper to explain how it works after the technical description.","PeriodicalId":376599,"journal":{"name":"2013 17th IEEE International Enterprise Distributed Object Computing Conference Workshops","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129093509","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Challenges in Performance Analysis in Enterprise Architectures","authors":"Evellin C. S. Cardoso","doi":"10.1109/EDOCW.2013.43","DOIUrl":"https://doi.org/10.1109/EDOCW.2013.43","url":null,"abstract":"This paper reviews the support for modeling KPI-related concepts in several enterprise modelling approaches and enterprise architecture frameworks. The scarcity of KPI modeling in EA approaches led us to open our scope of investigation to proposals in Business Process Management (BPM) area. Inside each approach, we first describe how these efforts propose to align goal-related concepts with KPI-related concepts (if the approach presents some kind of support for goal modeling). Further, the conceptual characterization for modeling KPI-related concepts in the context of EA models is also explored. Finally, we devote some considerations on how the KPI-related concepts are used to measure the properties of the EA elements and evaluate the achievement of goals. We conclude the paper proving challenges for the conceptual representation of a KPI modeling language that aims at measuring goal satisfaction the context of EA models.","PeriodicalId":376599,"journal":{"name":"2013 17th IEEE International Enterprise Distributed Object Computing Conference Workshops","volume":"89 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128632397","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}