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SMALLHOLDERS FARMERS AWARENESS OF SERVICE QUALITY IN COMMERCIAL BANKING: A CASE OF AMATHOLE DISTRICT 商业银行小农服务质量意识:以阿马托尔地区为例
PONTE International Scientific Researches Journal Pub Date : 1900-01-01 DOI: 10.21506/j.ponte.2020.7.2
A. A. Isaac
{"title":"SMALLHOLDERS FARMERS AWARENESS OF SERVICE QUALITY IN COMMERCIAL BANKING: A CASE OF AMATHOLE DISTRICT","authors":"A. A. Isaac","doi":"10.21506/j.ponte.2020.7.2","DOIUrl":"https://doi.org/10.21506/j.ponte.2020.7.2","url":null,"abstract":"The determination of service quality and satisfaction outcome derived by smallholder farmers has been diverse and still remain an issue in the public domain. The study investigated awareness of service quality and satisfaction of smallholder farmers’ with the commercial banking sector in Amathole district. The paper used a structured questionnaire which consist of a prepared question-items with fixed answers and alternatives in line with the stated objectives of the study. In assessing smallholder farmers’ expectation, perception and satisfaction of service quality; the paper adapted the psychometrically tested SERVQUAL model: Tangibles, Empathy, Responsiveness, Reliability and Assurance to assess the level of service quality and satisfaction. Finding reveal that the closer the perception score to expectation score, the higher the perceived level of quality service. However, the overall assessment of smallholder farmers’ expectation exceeds the perceived service that was given by selected commercial banks. Furthermore, results reveal that there are significant relationship between the two items: Tangibility and Reliability, and smallholder farmers’ satisfaction. The paper recommended that rendering quality services requires a rational approach and training of bank staff to enhance improvement that will contribute to encouraging smallholder farmers’ to stay loyal and avoid switching banks.","PeriodicalId":354613,"journal":{"name":"PONTE International Scientific Researches Journal","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124085259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
DETERMINING SUITABLE LANDFILLS FOR DRY AND WET URBAN WASTESTHROUGH COMBINATION OFGIS AND AHP (CASE STUDY: MASHHAD PLAIN) 通过gis和ahp的结合确定适合的干、湿城市垃圾填埋场(案例研究:马什哈德平原)
PONTE International Scientific Researches Journal Pub Date : 1900-01-01 DOI: 10.21506/j.ponte.2020.2.1
Amir Shahriar Faghihnia Torshizi, E. Alamatian
{"title":"DETERMINING SUITABLE LANDFILLS FOR DRY AND WET URBAN WASTESTHROUGH COMBINATION OFGIS AND AHP (CASE STUDY: MASHHAD PLAIN)","authors":"Amir Shahriar Faghihnia Torshizi, E. Alamatian","doi":"10.21506/j.ponte.2020.2.1","DOIUrl":"https://doi.org/10.21506/j.ponte.2020.2.1","url":null,"abstract":"","PeriodicalId":354613,"journal":{"name":"PONTE International Scientific Researches Journal","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126763226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PSYCHOSOCIAL AND SOCIODEMOGRAPHIC FACTORS THAT AFFECT DELAYS IN SEEKING TREATMENT FOR CUTANEOUS LEISHMANIASIS IN SANLIURFA 影响桑柳尔法皮肤利什曼病寻求治疗延误的社会心理和社会人口因素
PONTE International Scientific Researches Journal Pub Date : 1900-01-01 DOI: 10.21506/j.ponte.2020.9.4
B. Beyazgul, I. Koruk, S. Allahverdi, Rüstem Kuzan
{"title":"PSYCHOSOCIAL AND SOCIODEMOGRAPHIC FACTORS THAT AFFECT DELAYS IN SEEKING TREATMENT FOR CUTANEOUS LEISHMANIASIS IN SANLIURFA","authors":"B. Beyazgul, I. Koruk, S. Allahverdi, Rüstem Kuzan","doi":"10.21506/j.ponte.2020.9.4","DOIUrl":"https://doi.org/10.21506/j.ponte.2020.9.4","url":null,"abstract":"","PeriodicalId":354613,"journal":{"name":"PONTE International Scientific Researches Journal","volume":"161 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127392659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
ACHIEVING COMPETITIVE ADVANTAGE THROUGH SUPPLY CHAIN AGILITY AND RESPONSIVENESS: EMPIRICAL EVIDENCE FROM SOUTH AFRICAN MANAUFACTURING FIRMS 通过供应链敏捷性和响应性实现竞争优势:来自南非制造企业的经验证据
PONTE International Scientific Researches Journal Pub Date : 1900-01-01 DOI: 10.21506/j.ponte.2020.11.19
Jeremiah Madzimure
{"title":"ACHIEVING COMPETITIVE ADVANTAGE THROUGH SUPPLY CHAIN AGILITY AND RESPONSIVENESS: EMPIRICAL EVIDENCE FROM SOUTH AFRICAN MANAUFACTURING FIRMS","authors":"Jeremiah Madzimure","doi":"10.21506/j.ponte.2020.11.19","DOIUrl":"https://doi.org/10.21506/j.ponte.2020.11.19","url":null,"abstract":"","PeriodicalId":354613,"journal":{"name":"PONTE International Scientific Researches Journal","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131261334","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
DOES CURIOSITY-EXPLORATION ENHANCE MOTIVATION TOACHIEVE? ENLIGHTENED INFLUENCE THROUGH MINDFULNESSAMONG UNDERGRADUATE STUDENTS 好奇探索是否会增强实现目标的动力?正念对大学生的启蒙影响
PONTE International Scientific Researches Journal Pub Date : 1900-01-01 DOI: 10.21506/j.ponte.2020.9.3
R. Amin, A. Sadaf, N. Shafique, Khizra Iqbal, H. Fazal, Sajida Parveenr
{"title":"DOES CURIOSITY-EXPLORATION ENHANCE MOTIVATION TO\u0000ACHIEVE? ENLIGHTENED INFLUENCE THROUGH MINDFULNESS\u0000AMONG UNDERGRADUATE STUDENTS","authors":"R. Amin, A. Sadaf, N. Shafique, Khizra Iqbal, H. Fazal, Sajida Parveenr","doi":"10.21506/j.ponte.2020.9.3","DOIUrl":"https://doi.org/10.21506/j.ponte.2020.9.3","url":null,"abstract":"","PeriodicalId":354613,"journal":{"name":"PONTE International Scientific Researches Journal","volume":"123 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133975266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
EVALUATION OF POLYPHENOLS CONTENT OF TWO WILDrnASTERACEAE FROM ARID CLIMATE AND SCREENING OF THEIRrnANTIOXIDANT AND ANTIMICROBIAL ACTIVITIES 两种干旱野生紫菀科植物多酚含量评价及其抗氧化、抗菌活性筛选
PONTE International Scientific Researches Journal Pub Date : 1900-01-01 DOI: 10.21506/j.ponte.2020.4.2
Mebarka Bouziane, Wafa Mihoubi, M. H. Mahammed
{"title":"EVALUATION OF POLYPHENOLS CONTENT OF TWO WILDrnASTERACEAE FROM ARID CLIMATE AND SCREENING OF THEIRrnANTIOXIDANT AND ANTIMICROBIAL ACTIVITIES","authors":"Mebarka Bouziane, Wafa Mihoubi, M. H. Mahammed","doi":"10.21506/j.ponte.2020.4.2","DOIUrl":"https://doi.org/10.21506/j.ponte.2020.4.2","url":null,"abstract":"","PeriodicalId":354613,"journal":{"name":"PONTE International Scientific Researches Journal","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125889858","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
AFRICAN PERSONALITY DEVELOPMENT 非洲人格发展
PONTE International Scientific Researches Journal Pub Date : 1900-01-01 DOI: 10.21506/j.ponte.2019.10.13
T. Mwamwenda
{"title":"AFRICAN PERSONALITY DEVELOPMENT","authors":"T. Mwamwenda","doi":"10.21506/j.ponte.2019.10.13","DOIUrl":"https://doi.org/10.21506/j.ponte.2019.10.13","url":null,"abstract":"","PeriodicalId":354613,"journal":{"name":"PONTE International Scientific Researches Journal","volume":"116 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114653101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A TECHNICAL AND ECONOMIC EVALUATION OF RENEWABLE ENERGY IN THE SAHARA: A CASE STUDY OF ADRAR, ALGERIA 撒哈拉可再生能源的技术和经济评价:阿尔及利亚阿德拉尔的个案研究
PONTE International Scientific Researches Journal Pub Date : 1900-01-01 DOI: 10.21506/j.ponte.2020.6.3
Hammaoui Kelthoum, H. Messaoud, Touahri Tahar
{"title":"A TECHNICAL AND ECONOMIC EVALUATION OF RENEWABLE ENERGY IN THE SAHARA: A CASE STUDY OF ADRAR, ALGERIA","authors":"Hammaoui Kelthoum, H. Messaoud, Touahri Tahar","doi":"10.21506/j.ponte.2020.6.3","DOIUrl":"https://doi.org/10.21506/j.ponte.2020.6.3","url":null,"abstract":"","PeriodicalId":354613,"journal":{"name":"PONTE International Scientific Researches Journal","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125932593","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
AN ANALYSIS OF USE OF SELF-REGULATED STRATEGIES FOR THE DEVELOPMENT OF WRITING COMPETENCE AT TERTIARY LEVEL 自我调节策略在高等教育写作能力发展中的应用分析
PONTE International Scientific Researches Journal Pub Date : 1900-01-01 DOI: 10.21506/j.ponte.2020.9.1
F. Khan, Samreen Zaheer, W. Shehzad
{"title":"AN ANALYSIS OF USE OF SELF-REGULATED STRATEGIES FOR THE DEVELOPMENT OF WRITING COMPETENCE AT TERTIARY LEVEL","authors":"F. Khan, Samreen Zaheer, W. Shehzad","doi":"10.21506/j.ponte.2020.9.1","DOIUrl":"https://doi.org/10.21506/j.ponte.2020.9.1","url":null,"abstract":"","PeriodicalId":354613,"journal":{"name":"PONTE International Scientific Researches Journal","volume":"285 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121549434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ROLE OF FAMILY CARE AND SUPPORT IN EXPERIENCE OF BEREAVEMENT AMONG ELDERS: CASE STUDY 家庭照顾和支持在长者丧亲经历中的作用:个案研究
PONTE International Scientific Researches Journal Pub Date : 1900-01-01 DOI: 10.35248/2167-1044.20.9.356
Saba Zer Naz Hafsa, Asia Mushtaq, Fazaila Sabi, Amna Hassan, Syeda Rabia Shaheen, Fatima Afsar, Sana Younas, Asima Munawar
{"title":"ROLE OF FAMILY CARE AND SUPPORT IN EXPERIENCE OF BEREAVEMENT AMONG ELDERS: CASE STUDY","authors":"Saba Zer Naz Hafsa, Asia Mushtaq, Fazaila Sabi, Amna Hassan, Syeda Rabia Shaheen, Fatima Afsar, Sana Younas, Asima Munawar","doi":"10.35248/2167-1044.20.9.356","DOIUrl":"https://doi.org/10.35248/2167-1044.20.9.356","url":null,"abstract":"Life is a journey, in this every one of us experiences gains and losses. When we gain something significant we experience happiness, but when we lose something we experience negative emotional states like negative affect that is sadness, in some cases depression and in extreme case grief and bereavement. Prolonged grief and bereavement can lead to major depression. Mostly people experience grief and turn to reconcile their original positive energies without any help, facilitator and intervention. Whereas, sometimes some people are not able to reconcile and remain stick to their grief and bereavement state. At this point they need facilitation and special care. Current case revealed the significance of early detection of depressive illness with reference to bereavement among elderly and the role of family care and support in fighting with the said problem. It is concluded there is a need to optimize family support (family support includes siblings, parental, off springs, spouse support) during the period of bereavement to minimize the burden and suffering of family members.","PeriodicalId":354613,"journal":{"name":"PONTE International Scientific Researches Journal","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116975847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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