{"title":"EBook Interlibrary Loan in American Public Libraries","authors":"Xiaoai Ren","doi":"10.1080/1072303X.2017.1386603","DOIUrl":"https://doi.org/10.1080/1072303X.2017.1386603","url":null,"abstract":"ABSTRACT In recent years, eBook collections have been increasing at a slow but steady rate in both public and academic libraries. With the increasing eBook collections in libraries and the advancements made in information discovering services, users can now discover materials existing outside of their local library more easily. EBooks also offer the potential for quick interlibrary loan delivery. Ironically, eBook interlibrary loan has not become prevalent in libraries. Many studies have been done to explore eBook licensing and interlibrary loan in academic libraries and to offer practical solutions for eBook interlibrary lending. Few studies have been done in public libraries. This study explores the current practice of eBook interlibrary loan activities in American public libraries. Survey questionnaires were distributed to 118 randomly selected public libraries. Questions focused on current eBook interlibrary loan best practices, issues, and obstacles in American public libraries. Findings from this study indicate eBook ILL is not a priority for the surveyed public libraries, and the adoption rate of eBook ILL in public libraries is much lower than that in academic libraries.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85576109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Interlibrary Loan and Cooperation Among Selected Academic Libraries in Kwara State, Nigeria: An Empirical Analysis","authors":"A. Tella, A. Sidiq","doi":"10.1080/1072303X.2017.1386602","DOIUrl":"https://doi.org/10.1080/1072303X.2017.1386602","url":null,"abstract":"ABSTRACT This study examines interlibrary loan cooperation among six selected academic libraries in Kwara State, Nigeria. The study adopts a survey design with a sample size of one hundred (100) librarians and library officers selected from among academic libraries in Kwara State. Data were collected through a self-designed questionnaire and collected data were analyzed using frequency counts and percentages. The findings reveal that books and journals are the materials mostly available for interlibrary loan in all the participating academic libraries, and that the requesting and delivery methods used are emails, personal contact, Facebook and Twitter. The findings also show that inadequate funds, obsolescence of equipment for assessing digital information, and lack of documented policy on interlibrary loan are challenges facing the provision of interlibrary loans in academic libraries in the state. However, it is suggested that, if libraries begin to appreciate the usefulness of interlibrary loan services, then this will enable them to forge ahead toward satisfying their clienteles' information needs. To overcome the challenges facing interlibrary loan, it is recommended that proper planning, adequate funding, capacity building, and formulation of policy guiding interlibrary loan should be considered and instituted.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75896550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Profiles in Resource Sharing: Peter Bae","authors":"Ryan Litsey","doi":"10.1080/1072303X.2017.1326997","DOIUrl":"https://doi.org/10.1080/1072303X.2017.1326997","url":null,"abstract":"","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84476442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Just-In-Time: A Case Study of Buying Instead of Borrowing at the University of North Texas Libraries, 2014–2017","authors":"P. Johnston","doi":"10.1080/1072303X.2018.1431578","DOIUrl":"https://doi.org/10.1080/1072303X.2018.1431578","url":null,"abstract":"ABSTRACT There is a trend among academic libraries to increase collaboration between interlibrary loan and collection development to improve patron access to materials and build library collections. Instead of borrowing returnable materials, interlibrary loan may initiate purchases that will become part of the library's collection. This can mean anything from an organizational change combining interlibrary loan with the acquisitions unit or creating new workflows to facilitate purchasing. At the University of North Texas Libraries, the Interlibrary Loan office is a unit of the Access Services Department. Buying instead of borrowing for the ILL unit began with a Demand Driven Acquisitions (DDA) program and has expanded with the establishment of the University of North Texas Libraries' access-based collection development policy. Interlibrary Loan provides “Just-In-Time” (JIT) access to materials not available through regular interlibrary loan sources and adds relevant materials to the Libraries' collections.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85442831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Circulation Services for Distance Education: A Case Study Comparing Two Institutions","authors":"Jessica A. Bower, Cori Schmidtbauer","doi":"10.1080/1072303X.2017.1362366","DOIUrl":"https://doi.org/10.1080/1072303X.2017.1362366","url":null,"abstract":"ABSTRACT The way students experience higher education in today's world is rapidly changing, and students have the choice to earn their college degree in a number of non-traditional ways. Library services also need to transform to meet the needs of all students regardless of how they experience higher education. The following article outlines how library circulation and document delivery services can be provided to distance education students. Two institutions' services are compared: the distance education circulation services offered at the Leatherby Libraries at Chapman University and the equivalent services at the Ottenheimer Library at University of Arkansas at Little Rock. This case study provides examples of how document delivery and interlibrary loan can fill the resource needs of distance education patrons.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85375870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Special Delivery: Using iPads and Campus Wi-Fi to Enhance an Existing Campus Document Delivery Service","authors":"Ryan Litsey, K. DeVet","doi":"10.1080/1072303X.2017.1289136","DOIUrl":"https://doi.org/10.1080/1072303X.2017.1289136","url":null,"abstract":"ABSTRACT When considering the creation and deployment of new library services, it is important to consider how those services will integrate with existing library workflows. This is especially important when we examine the development or improvement of a campus delivery service for interlibrary loan. Developing such a service as a standalone system outside of the existing document delivery functions is not always the best practice for helping patrons understand how their items will be delivered. On the other hand, endeavoring to integrate such a system into the existing workflow using new types of technology can help bring clarity and efficiency to an already functioning delivery system.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80352043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Let Me Check My Messages: One Academic Library's Story of ILLiad and Text Message Notifications","authors":"Sarah Timm, P. Morris","doi":"10.1080/1072303X.2016.1268554","DOIUrl":"https://doi.org/10.1080/1072303X.2016.1268554","url":null,"abstract":"Walking through the halls of the Central Academic Building at Texas A&M–San Antonio University, you can’t help but notice the ubiquity of cell phones.Whether using them to talk, text, listen to music, or connect through social media, cell phones have become a virtual lifeline formany, providing not just ameans of communication but a gateway to information. WhenA&M–SanAntonio welcomed its first class of freshmen in the fall of 2016, the campus was forced to rethinkmany of its practices for this younger generation of students who seem to be on their cell phones constantly. Prior to that time, A&M–San Antonio was a university made up of transfer students attending junior-, senior-, and master’s-level courses only. As such, the student population was not your typical demographic. Many of our students were older with families of their own and full-time jobs. Student comfort level with technology was also very different prior to the arrival of the freshmen, both in terms of computers and cellular devices. While many of our students had smart phones, some had older model flip phones, and even still, others did not have a cell phone at all. It was also not uncommon for library staff at the information desk to receive lots of general word-processing questions. With the arrival of the freshmen, the A&M–San Antonio University Library decided it was time to reach out to these students, and our other patrons, via ameans we knew they couldn’t ignore: the text message. The A&M–San Antonio University Library has been in existence since October of 2009 and has a collection that is still growing as the campus grows. Because of this, our interlibrary loan (ILL) staff processes more borrowing requests than lending requests. For example, during the most recent fiscal year, the ILL staff borrowed 920 items but only loaned 186. It is worth mentioning that the University Library uses ILLiad to process interlibrary loan requests and is currently running version 8.7. A&M–San Antonio faculty, staff, and students can all request materials through interlibrary loan, and all three of those groups have a university-issued email address. Our university’s policy is to communicate official business through university-issued emails. As such, we have locked down our ILLiad forms to only allow users to enter their official university e-mail addresses. Faculty and staff are generally reliable when it comes to checking their university e-mail; however, students are a different story! This can be problematic given that the default notification method for our patrons is set to electronic, meaning they receive an e-mail at their university address when there are updates about their ILL requests. Many ILL staffmembers can probably relate to the frustration of working hard to borrow an item only to see it sit on the shelf waiting to be picked up by a patron who mysteriously never stops by. To hopefully lessen the occurrence of this and to meet our patrons where they’re at, so to speak, the","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78107980","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shannon Pritting, W. Jones, Timothy Jackson, Michael C. Mulligan
{"title":"Enhancing Resource Sharing Access Through System Integration","authors":"Shannon Pritting, W. Jones, Timothy Jackson, Michael C. Mulligan","doi":"10.1080/1072303X.2017.1305034","DOIUrl":"https://doi.org/10.1080/1072303X.2017.1305034","url":null,"abstract":"ABSTRACT The application and IT ecosystem of academic libraries typically includes multiple systems, with crucial functions requiring using or sharing information between them. However, library systems are often not well integrated, making workflows and system interactions less than optimal for both staff and patrons. The method to integrate systems that the IDS Project took was to create a middleware platform, IDS Logic, that can connect multiple library systems and open or vendor web services to create the best resource sharing experience for staff and patrons. One specific application that is hosted within the IDS Logic middleware platform is Article Gateway, which uses resource-sharing technology and workflows to deliver fast or instant access to research material to users with little or no staff time and removes as many barriers to user access as possible. Where resource sharing has typically sought to deliver articles in one-to-two days, libraries using Article Gateway typically deliver a significantly higher percentage of articles to patrons within a few hours.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76084959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}