Jurnal Teknoinfo最新文献_第2页

DEVELOPMENT OF INFORMATION SYSTEMS FOR SERVICE AND CUSTOMER COMPLAINTS USING THE EXTREME PROGRAMMING METHOD 使用极限编程方法开发服务和客户投诉信息系统

Jurnal Teknoinfo Pub Date : 2023-01-01 DOI: 10.33365/jti.v17i1.2405

Rhaishudin Jafar Rumandan

{"title":"DEVELOPMENT OF INFORMATION SYSTEMS FOR SERVICE AND CUSTOMER COMPLAINTS USING THE EXTREME PROGRAMMING METHOD","authors":"Rhaishudin Jafar Rumandan","doi":"10.33365/jti.v17i1.2405","DOIUrl":"https://doi.org/10.33365/jti.v17i1.2405","url":null,"abstract":"The Regional Drinking Water Company (abbreviated as PDAM in Indonesian) Tirta Yapono strives to provide the best service for its customers by providing access to information and complaints for the general public. However, currently the provision of information about company programs uses the company's web portal. This is considered insufficient, because the web portal is static or only provides information without interaction with its users. Apart from that, for public complaints, only provide telephone numbers and email complaints. This system causes slow handling of complaints due to the accumulation of incoming complaints via telephone or email. For this reason, a website-based system is needed that can provide services to the community dynamically and the public can submit complaints directly and can communicate with related officers through the website. This study aims to develop a website-based customer service and complaint system using the Extreme Programming (XP) system development method, so that users can interact directly so that information and resolution of complaints can be handled immediately. The XP method is a method for developing an agile development system that is capable of producing a short system and is proven by short development results. The developed customer service and complaint information system can manage new installations, customer complaints, announcements and customer chats. The resulting application is in the good category, because based on usability testing it shows an average value of 90% in the good category, so the application is feasible to use and as needed.","PeriodicalId":344455,"journal":{"name":"Jurnal Teknoinfo","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114271864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENGEMBANGAN APLIKASI ABSENSI BERBASIS WEB MENGGUNAKAN FACE RECOGNITION 基于WEB的缺席应用程序开发使用FACE RECOGNITION

Jurnal Teknoinfo Pub Date : 2023-01-01 DOI: 10.33365/jti.v17i1.2243

M. F. Isputrawan, S. Suriyanti

引用次数: 4

IMPLEMENTASI TEKNIK ROTOSCOPING PADA VIDEO PROFILE TIM E-SPORT AMIKOM E-SPORT ARENA (AEA) 实现技术的旋转显微镜pada视频配置Tim电子竞技amikom电子竞技竞技场(aea)

Jurnal Teknoinfo Pub Date : 2023-01-01 DOI: 10.33365/jti.v17i1.1900

Argiyan Dwi Pritama, Hellik Hermawan, Irma Nur Cahyani

引用次数: 0

PENERAPAN DATA MINING UNTUK PEMETAAN DAERAH RAWAN BENCANA SEBAGAI UPAYA KESIAPSIAGAAN TERHADAP BENCANA 为灾难做好准备而对易发区域进行数据挖掘

Jurnal Teknoinfo Pub Date : 2023-01-01 DOI: 10.33365/jti.v17i1.2381

Vega Purwayoga, Ali Astra Mikail, Salma Dewi Nur Faridah, Virra Retnowati A’izzah

引用次数: 0

IDENTIFIKASI BIOMETRIKA MENGGUNAKAN EKSTRAKSI MINUTIAE PADA CITRA SIDIK JARI 真迹鉴定使用指纹图像中的细粒度提取

Jurnal Teknoinfo Pub Date : 2023-01-01 DOI: 10.33365/jti.v17i1.2376

Gustian Rama Putra, Boldson Herdianto Situmorang, Syarif Hidayatullah

引用次数: 0

DESIGNING AN ANIMAL ADOPTION AND SOCIAL MEDIA INFORMATION SYSTEM USING THE SDLC WATERFALL METHOD 使用SDLC瀑布法设计动物收养和社交媒体信息系统

Jurnal Teknoinfo Pub Date : 2023-01-01 DOI: 10.33365/jti.v17i1.2333

Fabriyan Fandi Dwi Imaniawan, Dany Pratmanto, Teguh Rijanandi, Ayu Silvia

{"title":"DESIGNING AN ANIMAL ADOPTION AND SOCIAL MEDIA INFORMATION SYSTEM USING THE SDLC WATERFALL METHOD","authors":"Fabriyan Fandi Dwi Imaniawan, Dany Pratmanto, Teguh Rijanandi, Ayu Silvia","doi":"10.33365/jti.v17i1.2333","DOIUrl":"https://doi.org/10.33365/jti.v17i1.2333","url":null,"abstract":"Animal lovers are not only known as people who like certain animals because of their uniqueness or cuteness. Behind it all, animal lovers have the privilege that they are called good people. This is not without reason, because of course people who like to keep animals must be full of affection, sensitive and they have a way to be happy. We often have problems if we are animal lovers, we don't know where the nearest vet is, especially if we are a newcomer from a faraway city, where can we buy equipment or pet food, and the worst is if we don't know how to care for animals. our pets, especially when our pets are sick or other examples if we want to adopt animals or want to release our adopted animals to other people through existing social media but we are afraid of being deceived or even our pets will be abandoned. With the rapid development of this technology and with the help of artificial intelligence technology, we want to overcome all these problems, because technological developments have been used in all aspects such as schools, hospitals and so on. No exception in the field of animal and animal husbandry. We want to design an adoption information system using the Software Development Life Cycle (SDLC) method which is divided into several stages such as analysis, design, implementation, verification and finally repair. The author uses qualitative methods to collect data which the author will discuss on the background and stages of system analysis in the waterfall development method, qualitative methods emphasize more on observing phenomena and examining more into the substance of the meaning of these phenomena. The analysis and acumen of qualitative research are greatly affected by the strength of the words and sentences used. The system design we created uses the PHP Programming Language, Javascript and the mysql database, the authors hope that this research can become a reference for other articles in the future.","PeriodicalId":344455,"journal":{"name":"Jurnal Teknoinfo","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125862241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

ANALISA PERBANDINGAN KINERJA ALGORITMA C4.5 DAN ALGORITMA K-NEAREST NEIGHBORS UNTUK KLASIFIKASI PENERIMA BEASISWA

Jurnal Teknoinfo Pub Date : 2023-01-01 DOI: 10.33365/jti.v17i1.2370

Agung Purwanto, Handoyo Widi Nugroho

引用次数: 0

PREDIKSI MORFOLOGI JAMUR MENGGUNAKAN ALGORITMA C5.0 真菌形态预测使用c5.0算法

Jurnal Teknoinfo Pub Date : 2023-01-01 DOI: 10.33365/jti.v17i1.2372

Lita Karlitasari, I. W. Sriyasa, Irfan Wahyudi, Heri Bambang Santosi

引用次数: 1

IMPLEMENTASI MIT APP INVENTOR DALAM GAME MENGENAL HURUF BERBASIS ANDROID 麻省理工学院应用程序搜索在游戏中知道以ANDROID为基础的字母

Jurnal Teknoinfo Pub Date : 2023-01-01 DOI: 10.33365/jti.v17i1.2369

Iin Marliana, A. Ikhwan, Teuku Muhammad Fawaati