The Indonesian Journal of Occupational Safety and Health最新文献

筛选
英文 中文
Hearing Loss Risk Factors Analysis among Gold Mining Dozer Operators 金矿推土机作业人员听力损失危险因素分析
The Indonesian Journal of Occupational Safety and Health Pub Date : 2022-06-16 DOI: 10.20473/ijosh.v11isi.2022.10-18
Aisy Rahmania, Eka Rosanti, Ramadhan Saputra, Muhammad Rifki Taufik
{"title":"Hearing Loss Risk Factors Analysis among Gold Mining Dozer Operators","authors":"Aisy Rahmania, Eka Rosanti, Ramadhan Saputra, Muhammad Rifki Taufik","doi":"10.20473/ijosh.v11isi.2022.10-18","DOIUrl":"https://doi.org/10.20473/ijosh.v11isi.2022.10-18","url":null,"abstract":"Introduction: industrial mining activities have the highest prevalence of NIHL due to operating a heavy vehicle. Dozer is one of the heavy vehicles with a high noise level. Methods: This study was descriptive research about risk factors related to hearing loss of 28 dozer operators at PT. X. The risk factors consisted of demographic factors, working behavior (listening to music, smoking), noise levels were analyzed with hearing loss using STS. Interviews were conducted with the workers and company representatives. Hearing loss examination used an audiometric test to determine the STS of the operators with the result that positive more than 10 dB and negative at 10 dB or less. All the data is secondary. Results: noise level of all dozers exceeds the TLV (>85dB) operated for 10 hours a day and six days a week. Half of the dozer operators had STS (+) occurred at age 40 years and older, working for more than five years, not use the PPE or misused, the habit of listening to music and smoking. Conclusion: noise and demographic factors can increase the risk of hearing loss in dozer operators. The company must control by combining plywood, foam, tray, and coir material in the dozer cabin, which can reduce 31.94 dB and apply for PPE double protection. ","PeriodicalId":33133,"journal":{"name":"The Indonesian Journal of Occupational Safety and Health","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43324081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Use of Coconut Fiber Padded Seat in Reducing Vibration and Fatigue of Bus Drivers 椰子纤维衬垫座椅在减少公交车司机振动和疲劳中的应用
The Indonesian Journal of Occupational Safety and Health Pub Date : 2022-06-16 DOI: 10.20473/ijosh.v11isi.2022.1-9
Sunarsieh Sunarsieh, Paulina Paulina
{"title":"The Use of Coconut Fiber Padded Seat in Reducing Vibration and Fatigue of Bus Drivers","authors":"Sunarsieh Sunarsieh, Paulina Paulina","doi":"10.20473/ijosh.v11isi.2022.1-9","DOIUrl":"https://doi.org/10.20473/ijosh.v11isi.2022.1-9","url":null,"abstract":"Introduction: Environmental factors such as vibration can affect work fatigue. The previous research results showed that there was a relation between vibration and fatigue, with the use of ergonomic seats by bus drivers. Then conducting experimental research on making ergonomic seat padding made from coconut fiber to reduce the level of vibration and driver fatigue was investigated. The purpose of this research was to analyze the differences in seating vibrations and the bus driver fatigue who did not use a padding seat and one who used it. Methods: The research design was experimental. The research subjects were 42 bus drivers. The vibration intensity was measured using a vibrometer and work fatigue was measured using a reaction timer, then the data were analyzed by T-test. Results: Based on research results the vibration of bus drivers who did not use seat padding was greater than those who did (p=0.001). Those who used seat padding had lower mean fatigue than drivers who did not use it (p=0.001). Conclusion: Vibration and work fatigue in bus drivers who did not use a padding seat was greater than those who used it and the difference was statistically significant. The use of ergonomic seating for bus drivers was very useful for reducing vibration.","PeriodicalId":33133,"journal":{"name":"The Indonesian Journal of Occupational Safety and Health","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47046491","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Evaluation of the Physical Work Environment of Miners in Kutai Kartanegara, East Kalimantan 东加里曼丹Kutai Kartanegara矿工物理工作环境评估
The Indonesian Journal of Occupational Safety and Health Pub Date : 2022-06-16 DOI: 10.20473/ijosh.v11isi.2022.39-47
Putri Pujianti, Z. Djunaidi
{"title":"Evaluation of the Physical Work Environment of Miners in Kutai Kartanegara, East Kalimantan","authors":"Putri Pujianti, Z. Djunaidi","doi":"10.20473/ijosh.v11isi.2022.39-47","DOIUrl":"https://doi.org/10.20473/ijosh.v11isi.2022.39-47","url":null,"abstract":"Introduction: Mining is a field of work that has a high potential of risk, both in terms of health risks and safety risks. In its business processes, environmental factors are one of the potential risks that cannot be avoided by every employee. Physical work environment factors are everything around the workplace that can affect workers, either directly or indirectly, and can cause health problems such as headaches, dizziness, nausea, shortness of breath, fatigue, and dehydration. This study aims to determine the physical environmental factors that greatly influence employee productivity. Methods: This study used quantitative methods and the secondary data. Measurement of physical factors applied the standard Threshold Limit Value (TLV) in accordance with the Regulation of the Minister of Manpower of the Republic of Indonesia Number 05 of 2018. Measurements were carried out in the workshop areas, ports, heavy equipment units, and office spaces of each department. In this study, measurements of physical climate include work climate, placement, and lighting. Results: The physical work environment is found to be good enough despite being below the standard in some areas, e.g., the lighting at the administration desk, the noise in the generator room, and some heavy equipment such as bulldozers and dump trucks. Conclusions: The physical work environment is still considered safe and will not cause health problems. However, the arrangement of lighting conditions, work climate, and noise can be improved to meet the overall OHS standards and the evaluation of other work environment factors.Keywords: literature review, metal industry, occupational contact dermatitis.","PeriodicalId":33133,"journal":{"name":"The Indonesian Journal of Occupational Safety and Health","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48207546","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Correlation between Workers’ Characteristics and Workplace Noise with Subjective Hearing Disorders in Textile Industry 纺织行业工人特征与工作场所噪声及主观听力障碍的相关性研究
The Indonesian Journal of Occupational Safety and Health Pub Date : 2022-06-16 DOI: 10.20473/ijosh.v11isi.2022.19-30
R. Damayanti, Indah Lutfiya, Esfahani Refi Mirza
{"title":"Correlation between Workers’ Characteristics and Workplace Noise with Subjective Hearing Disorders in Textile Industry","authors":"R. Damayanti, Indah Lutfiya, Esfahani Refi Mirza","doi":"10.20473/ijosh.v11isi.2022.19-30","DOIUrl":"https://doi.org/10.20473/ijosh.v11isi.2022.19-30","url":null,"abstract":"Introduction: The textile manufacturing industry has a noisy work environment as a result of the weaving machines which have a noise intensity exceeding the threshold value. Noise can cause complaints of hearing disorders. Other factors that influence hearing disorders are agework period, and the use of ear protection equipment. This study aims to analyze the relationship between age, work period, the use of ear protection equipment, and noise intensity on complaints of subjective hearing disorders in the AJL Weaving Department of Textile Industry. Method: This research was a descriptive observational study with a cross sectional approach. Data were obtained by measuring noise intensity and distributing questionnaires to workers. Respondents in this study amounted to 45 people who were the total population of weaving operators and maintenance workers in the AJL Weaving Department of Textile Industry. Results: The results of this study indicate that age and work period have a sufficient relationship with complaints of subjective hearing disorders, while the use of ear protection equipment has a weak relationship with complaints of subjective hearing disorders, and noise intensity has a strong relationship with complaints of subjective hearing disorders. Conclusion: Individual characteristics only have a weak to moderate relationship with subjective hearing complaints. Meanwhile, exposure to noise intensity has a strong relationship with subjective hearing complaints.","PeriodicalId":33133,"journal":{"name":"The Indonesian Journal of Occupational Safety and Health","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41906718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Factors Related to Contact Dermatitis in Metal Industrial Workers 2022 2022年金属工业工人接触性皮炎的相关因素
The Indonesian Journal of Occupational Safety and Health Pub Date : 2022-06-16 DOI: 10.20473/ijosh.v11isi.2022.58-67
Fajar Afifatur Rahmah, R. Modjo
{"title":"Factors Related to Contact Dermatitis in Metal Industrial Workers 2022","authors":"Fajar Afifatur Rahmah, R. Modjo","doi":"10.20473/ijosh.v11isi.2022.58-67","DOIUrl":"https://doi.org/10.20473/ijosh.v11isi.2022.58-67","url":null,"abstract":"Introduction: The metal industry plays an essential role in rapid economic growth. The growth is straight with the worker increment and high occupational disease risk. Various materials, especially in the metal industry, can initiate contact dermatitis in the workplace. Skin is the organ that exposes frequently, and skin disease is the most common disease among occupational dermatitis. Allergens and irritants exposure contribute to contact dermatitis. In Indonesia, occupational skin diseases are 97%, and Irritant Contact Dermatitis (ICD) is the most case, around 66.3%. This study aims to describe the influencing factors of contact dermatitis in metal industries workers. Methods: The study is a literature review using the electronic database search, namely Google Scholar, Research Gate and Garuda. The keywords occupational contact dermatitis and metal contact dermatitis are applied. The inclusion criteria are online databases from 2017 to 2022, completed articles, relevant titles and abstracts. Exclusion criteria include not completed articles, not relevant titles and abstracts. Results: The twelve articles use the same method, namely cross-sectional design. The questionnaire, observation, and interview were applied for the data collection method. This literature review presents factors influencing contact dermatitis: work duration, contact duration, wearing personal protective equipment (PPE), and personal hygiene. The articles reviewed collection are obtained through descriptive tests and analytical. Conclusion: As the review result that there are affected factors to contact dermatitis: contact duration, frequency duration, PPE usage, and personal hygiene. PPE is the dominant influencing factor to metal contact dermatitis.","PeriodicalId":33133,"journal":{"name":"The Indonesian Journal of Occupational Safety and Health","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44055478","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Mapping Analysis of Personal Protective Equipment Usage as an Effort to Reach Zero Accident at Ponorogo Hospital 波诺罗戈医院为实现零事故而努力的个人防护装备使用测绘分析
The Indonesian Journal of Occupational Safety and Health Pub Date : 2022-06-16 DOI: 10.20473/ijosh.v11isi.2022.48-57
Rindang Diannita
{"title":"Mapping Analysis of Personal Protective Equipment Usage as an Effort to Reach Zero Accident at Ponorogo Hospital","authors":"Rindang Diannita","doi":"10.20473/ijosh.v11isi.2022.48-57","DOIUrl":"https://doi.org/10.20473/ijosh.v11isi.2022.48-57","url":null,"abstract":"Introduction: One of the efforts to reduce the risk of occupational accident and occupational diseases is awareness regarding the importance of the safety and health of workers in hospitals, which is also a top priority in hospitals during a pandemic situation. The application of health protocols and the use of Personal Protective Equipment (PPE) are the main lines of defense against the risk of disease and occupational accident. So that the use of Personal Protective Equipment (PPE) is very important, especially for workers during a pandemic. The purpose of this study was to analyze the mapping of the use of Personal Protective Equipment (PPE) with the incidence of occupational accident. Methods: The research used was an analytic observational type using a cross sectional approach, besides that the researchers conducted a survey of the conditions in the hospital. With a sample of 179 respondents in all parts of the hospital. Results: There is an effect of the use of PPE on the incidence of work accidents and it is necessary to have a mapping of PPE, such as gloves, safety shoes, surgical glasses, surgical gown, apron, mask, face shield, head protection, safety helmet, safety shoes, body harness, fire-resistant clothing, fire-resistant helmet, fire-resistant goggles, and fire-resistant gloves. Conclusion: Control is needed in the form of procurement of Personal Protective Equipment at Hospital X, including face shields, aprons, gloves, masks, head protectors, and safety shoes.","PeriodicalId":33133,"journal":{"name":"The Indonesian Journal of Occupational Safety and Health","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44624367","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Risk Factors of Musculoskeletal Disorders in Office Workers 上班族肌肉骨骼障碍的危险因素
The Indonesian Journal of Occupational Safety and Health Pub Date : 2022-06-16 DOI: 10.20473/ijosh.v11isi.2022.68-77
Priska Aulianingrum, H. Hendra
{"title":"Risk Factors of Musculoskeletal Disorders in Office Workers","authors":"Priska Aulianingrum, H. Hendra","doi":"10.20473/ijosh.v11isi.2022.68-77","DOIUrl":"https://doi.org/10.20473/ijosh.v11isi.2022.68-77","url":null,"abstract":"Introduction: Musculoskeletal disorders (MSDs) are a collection of symptoms in the human skeletal and muscular systems, which are characterized by discomfort or pain. The International Labor Organization (ILO) stated that MSDs are the most common health problem among office workers in 27 countries under the European Union. Therefore, this study aims to determine the risk factors for MSDs among office workers. Method: This study used the literature review method by accessing an online database using different keywords, namely risk factors, musculoskeletal disorders, and office workers. Subsequently, 939, 1,421, and 243 articles were obtained from Google Scholar, ProQuest, and PubMed.Gov, respectively, with a total of 2,603. The inclusion criteria include papers published between 2011 and 2021, relevant titles and abstracts, primary study with a cross-sectional design, as well as full-text availability. Incomplete articles that are irrelevant to the topic were then excluded, after which a total of eight were selected for analysis. Result: Based on selected articles known that the risk factors for MSDs include age, gender, knowledge of ergonomics, work posture, work facilities, duration of work, physical activity, and psychosocial factors in the workplace. Conclusion: The significant risk factors for MSDs include increasing age, female gender, increased work duration, poor knowledge of ergonomics, wrong work posture, non-ergonomic support facilities, lack of physical activity, as well as poor psychosocial conditions in the workplace.","PeriodicalId":33133,"journal":{"name":"The Indonesian Journal of Occupational Safety and Health","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49291345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Optimization of Occupational Safety and Health Implementation in a Chemical Analytics Laboratory 化学分析实验室职业安全卫生实施的优化
The Indonesian Journal of Occupational Safety and Health Pub Date : 2022-03-30 DOI: 10.20473/ijosh.v11i1.2022.72-82
Risqi Adinda Sari, T. Satrio
{"title":"Optimization of Occupational Safety and Health Implementation in a Chemical Analytics Laboratory","authors":"Risqi Adinda Sari, T. Satrio","doi":"10.20473/ijosh.v11i1.2022.72-82","DOIUrl":"https://doi.org/10.20473/ijosh.v11i1.2022.72-82","url":null,"abstract":"Introduction: A Laboratory room is one of the places that has the potential for the occurrence of work accidents for its users. A chemical analytics laboratory in University X Surabaya is a means for lecturers or students to conduct research using certain tools and materials, so occupational safety and health management is needed to minimize the risk of harm in the laboratory. This study aims to describe the application of occupational safety and health in the chemical analytics in University X Surabaya. Methods: This research used a qualitative approach. This type of research was descriptive observation, conducted by observing the safety checklist of the chemical analytics laboratory of University X Surabaya in August 2020 and observing the situation in the laboratory directly. Results: In the occupational safety and health checklist in the chemical analytics laboratory there are 8 indicators (laboratory rooms, storage facilities, sanitation, personnel facilities, heating and ventilation, lighting, laboratory safety, service, and fire prevention and protection), with 65 question points to be met. Based on the observations, 13 points have not been met and 49 points have met the checklist. Meanwhile, the other 3 points are still not filled out. Conclusion:The application of occupational safety and health in the chemistry analytics laboratory in University X Surabaya is good enough because most of the questions on the checklist have been met.Keywords: implementation, laboratory, occupational safety and health","PeriodicalId":33133,"journal":{"name":"The Indonesian Journal of Occupational Safety and Health","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44948508","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Evaluation of the Implementation of the Local Exhaust Ventilation System in the Testing Laboratory 检测实验室局部排风通风系统实施的评价
The Indonesian Journal of Occupational Safety and Health Pub Date : 2022-03-30 DOI: 10.20473/ijosh.v11i1.2022.83-93
Y. Setyawan, S. Arini, S. Widodo
{"title":"Evaluation of the Implementation of the Local Exhaust Ventilation System in the Testing Laboratory","authors":"Y. Setyawan, S. Arini, S. Widodo","doi":"10.20473/ijosh.v11i1.2022.83-93","DOIUrl":"https://doi.org/10.20473/ijosh.v11i1.2022.83-93","url":null,"abstract":"Introduction: One of the ways to control hazards with an engineering approach in an effort to reduce hazards due to chemical reactions in the laboratory is to install a ventilation system, especially in the Atomic Absorption Spectrophotometer (AAS). The research objectives of this study are to evaluate the implementation of the Local Exhaust Ventilation System in the AAS room. Method: This study used a descriptive observational method with a cross-sectional approach. It was carried out at the Testing Laboratory of the Technical Implementation Unit (henceforth-UPT) of Occupational Safety Surabaya. Data collection was carried out through direct observation in the field to determine the LEV system components and to measure the flow velocity in the inlet and outlet areas of the LEV system. The data obtained were analyzed descriptively by describing the situation systematically and factually. The data were then presented in the form of narration, tabulation, and figures. Results: The conditions of the Local Exhaust Ventilation (LEV), in terms of the design, type and material of each component such as the hood, ducting system and pump machine as well as the fan, are already in accordance with the tool specifications and ASHRAE standards. However, the LEV system has not installed an air cleaner. The results of the measurement show that flow velocity in the LEV system has met the standard, which is 10 m/s with the danger of fume contaminants. In fact, its volumetric flow rate has decreased by more than 20%. Conclusion: laboratory management is advised to consider installing an air cleaner on the LEV system installed in the Hitachi AAS so that contaminants released in the air are cleaner and more environmentally friendly.Keywords: hazard control, laboratory, local exhaust ventilation, ventilation","PeriodicalId":33133,"journal":{"name":"The Indonesian Journal of Occupational Safety and Health","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45828750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Evaluation of the Occupational Health and Safety Implementation in the Pharmacy Laboratory of University X Surabaya 泗水X大学药学实验室职业健康安全实施情况评价
The Indonesian Journal of Occupational Safety and Health Pub Date : 2022-03-30 DOI: 10.20473/ijosh.v11i1.2022.43-53
Nurhidayati Kusumaningtyas, T. Satrio
{"title":"Evaluation of the Occupational Health and Safety Implementation in the Pharmacy Laboratory of University X Surabaya","authors":"Nurhidayati Kusumaningtyas, T. Satrio","doi":"10.20473/ijosh.v11i1.2022.43-53","DOIUrl":"https://doi.org/10.20473/ijosh.v11i1.2022.43-53","url":null,"abstract":"Introduction: A Surabaya customer service company provides 24-hour call center services by implementing a work shift system, even though not all employees can adjust to work shifts. New employees must perform some adjustment or adaptation to their job. They must remain calm and patient in providing information and solving problems that customers convey, resulting in a very high mental needs of each call center agent. Monotonous activity and unpleasant customers trigger work stress on employees, which is marked by complaints of dizziness after work and emotional feeling. The objectives of this study was to analyze the correlation between years of works and work shifts with job stress in call center agents of the Surabaya customer service company. Methods: This study was a descriptive observational study with a cross sectional study design. The population in this study was all call center agents of a customer service company in Surabaya. The samples were 45 respondents, obtained through random sampling. Data were obtained from answered questionnaires and were analyzed using the contingency coefficient test. Results: Most call center agents had years of work of ≥ 1-3 years (53.3%). They also experienced very heavy job stress (51.1%). The results of the contingency coefficient was 0.436. The majority of call center agents experienced very heavy job stress, specifically those working in the morning shift (53.3%), day shift (40%) and night shift (60%). The results of data analysis using the contingency coefficient test was 0.338. Conclusion: There was a moderate correlation between years of work and job stress. There was a low correlation between work shifts and job stress.Keywords: years of work, work shift, job stress","PeriodicalId":33133,"journal":{"name":"The Indonesian Journal of Occupational Safety and Health","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42520070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信