Business Excellence and Management最新文献_第5页

EMPLOYEE COSTS OF DISTRIBUTION TRADE OF THE EUROPEAN UNION AND SERBIA 欧盟与塞尔维亚分销贸易的员工成本

Business Excellence and Management Pub Date : 2022-09-15 DOI: 10.24818/beman/2022.12.3-05

Lukic Radojko

{"title":"EMPLOYEE COSTS OF DISTRIBUTION TRADE OF THE EUROPEAN UNION AND SERBIA","authors":"Lukic Radojko","doi":"10.24818/beman/2022.12.3-05","DOIUrl":"https://doi.org/10.24818/beman/2022.12.3-05","url":null,"abstract":"The issue of distribution trade cost analysis is continuously topical, significant and complex. Due to the fact that costs, in addition to sales revenue, affect the realization of the target profit in the distribution trade, it is necessary to manage costs in distribution trade as efficiently as possible by applying modern concepts. Starting from here, this paper comparatively analyzes the impact of employee costs (personnel costs) on the efficiency of distribution trade between the European Union and Serbia. In this context, it was determined that Germany, France and Italy (leading countries of the European Union) are in the first three places according to the efficiency cost of employees in the distribution trade. Serbia's distribution trade is ranked twenty-fifth in terms of efficiency cost of employees. From this aspect, it is better than the countries in the region (Croatia, Slovenia). According to the results of the linear regression analysis, the efficiency cost of employees in the distribution trade of Serbia is greatly influenced by: number of employees, assets (as a measure of company size), capital, sales and profit (Adjusted R Square .999). In this context, capital, i.e. financial indebtedness, has a special influence on efficiency cost (Sig. .014 <.05). Given that, in order to achieve the target costs of employees, as a factor of performance, in the distribution trade of Serbia, it is necessary to manage human resources, assets, capital, sales and profits as efficiently as possible.","PeriodicalId":30801,"journal":{"name":"Business Excellence and Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"69172276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

CONSTRUCTIVE CONFLICTS AND ORGANIZATIONAL-LEARNING IN SMALL AND MEDIUM FIRMS IN KOGI STATE 科吉州中小企业的建设性冲突与组织学习

Business Excellence and Management Pub Date : 2022-09-15 DOI: 10.24818/beman/2022.12.3-06

Amos Durotimi, Joseph Dare, Sule Ayuba

{"title":"CONSTRUCTIVE CONFLICTS AND ORGANIZATIONAL-LEARNING IN SMALL AND MEDIUM FIRMS IN KOGI STATE","authors":"Amos Durotimi, Joseph Dare, Sule Ayuba","doi":"10.24818/beman/2022.12.3-06","DOIUrl":"https://doi.org/10.24818/beman/2022.12.3-06","url":null,"abstract":"This study focuses on constructive conflicts and organizational learning within SMEs in Kogi State. It examines the effects of trust and credibility, teamwork, performance improvement and common goals on constructive conflicts within SMEs in Kogi State; and ascertained the relationship between gender diversity and constructive conflicts within SMEs in Kogi State. The study uses a survey research approach and multi-stage sampling was adopted, the sample size of 367 was selected. Data were analyzed using both descriptive statistics, Stepwise Multiple Regression (SMR) and Pearson Correlation Matrix. Findings show that trust and credibility, teamwork, performance improvement and common goals have strong and significant effects on constructive conflicts within SMEs in Kogi State. Further, it shows that gender diversity has a significant relationship with constructive conflicts within SMEs in Kogi State. The study concluded that manageable amount of conflict is productive and recommended that SME owners and managers should be committed to long-term constructive conflict approaches, and should pay attention to gender diversity as a critical group contingency.","PeriodicalId":30801,"journal":{"name":"Business Excellence and Management","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49059288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

IS IT EASY FOR MANAGERS TO MANAGE GLOBAL WORKFORCE DIVERSITY? 管理者管理全球劳动力多样性容易吗?

Business Excellence and Management Pub Date : 2022-09-15 DOI: 10.24818/beman/2022.12.3-01

A. Malhotra

{"title":"IS IT EASY FOR MANAGERS TO MANAGE GLOBAL WORKFORCE DIVERSITY?","authors":"A. Malhotra","doi":"10.24818/beman/2022.12.3-01","DOIUrl":"https://doi.org/10.24818/beman/2022.12.3-01","url":null,"abstract":"Workforce diversity is a concept which is kept on the backburner in the realms of the academic world. Is it easy to manage? The answer is easy - “NO”? It sounds like a simple solution, but hard to comprehend. Normally, such topics are brushed off as figment of imagination. No attempt has been seriously made to dwell deeper into this subtle but significantly important topic in era of globalization. Diversity though relevant in every frame, necessitate critical enquiry as the world strives to become a global village. In current times, managers are facing challenges which adds to their problem of uncertainties and unpredictability. This is hampering them in managing their functions of planning, leadership, organizing and control as the diversity spreads. During pandemic, serious diversity issues have emerged raising concern about prevailing fault lines in management. It raises questions on ethics, social corporate responsibility, decision-making and leadership areas functions. The research explains management concepts supported by secondary research and empirical evidence in depth. The research supports triangulation method to validate the underlying hypothesis. The primary aim is to upscale functional capabilities of managerial thinking. The speed of globalization is threatening managerial thinking to manage change and disruptions. For example, Climate change, Covid situation, Afghanistan crisis, Ukraine war etc. could have been mitigated if political managers were trained to manage diversity in the context of globalization. This is an initial research initiative with the hope that it will enhance the curiosity in others for deeper investigation and collaborative research.","PeriodicalId":30801,"journal":{"name":"Business Excellence and Management","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45986856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

MODELING CUSTOMER LOYALTY INTENTIONS, FOOD QUALITY AND DEMOGRAPHIC MODERATORS IN SUBSISTENCE MARKETS 在生存市场中建立顾客忠诚意向、食品质量和人口调节因子模型

Business Excellence and Management Pub Date : 2022-09-15 DOI: 10.24818/beman/2022.12.3-04

P. Mukucha, D. Jaravaza, Forbes Makudza

{"title":"MODELING CUSTOMER LOYALTY INTENTIONS, FOOD QUALITY AND DEMOGRAPHIC MODERATORS IN SUBSISTENCE MARKETS","authors":"P. Mukucha, D. Jaravaza, Forbes Makudza","doi":"10.24818/beman/2022.12.3-04","DOIUrl":"https://doi.org/10.24818/beman/2022.12.3-04","url":null,"abstract":"The study sought to determine the strength of the relationship between food quality and customer loyalty intention in the restaurant industry. More importantly, the study sought to determine the moderating effects of demographic variables (age, gender and level of education) on the association between food quality and customer loyalty intentions. The study was informed by the theory of customer loyalty. To substantiate the model of the study, a sample of 200 respondents was drawn from selected restaurants using a structured questionnaire. The main effects between food quality and customer loyalty intention were tested using inferential statistics whereas moderated effects of demographics (age, gender and level of education) were computed using moderated multiple regressions. All the hypothesised moderators were supported with significant interaction effects. The results suggest that the nexus between food quality and customer loyalty intention is not a straight forward relationship. More sensitive consumers were young adults, females and those with tertiary education. Therefore, the study validates the food quality and customer loyalty scales in a subsistence market. Testing moderating effects of demographic profiles brings precision in theoretical models in restaurant consumer behaviour studies, which are sparse in extant literature.","PeriodicalId":30801,"journal":{"name":"Business Excellence and Management","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49219231","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

HOW ANALYTICS CAN IMPROVE LOGISTICS AND SUPPLY CHAIN IN MULTINATIONAL COMPANIES: PERSPECTIVES FROM EUROPE AND AMERICA 分析如何改善跨国公司的物流和供应链&来自欧美的视角

Business Excellence and Management Pub Date : 2022-09-15 DOI: 10.24818/beman/2022.12.3-07

M. Sazu, S. Jahan

引用次数: 34

APP-BASED RIDE SERVICES AND THE SUSTAINABILITY OF METERED TAXIS IN SOUTH AFRICA 基于应用程序的乘车服务与南非计量出租车的可持续性

Business Excellence and Management Pub Date : 2022-09-15 DOI: 10.24818/beman/2022.12.3-02

Siphokazi Nonyusa, R. Tengeh, Gervase Iwu, D. Onojaefe

{"title":"APP-BASED RIDE SERVICES AND THE SUSTAINABILITY OF METERED TAXIS IN SOUTH AFRICA","authors":"Siphokazi Nonyusa, R. Tengeh, Gervase Iwu, D. Onojaefe","doi":"10.24818/beman/2022.12.3-02","DOIUrl":"https://doi.org/10.24818/beman/2022.12.3-02","url":null,"abstract":"Developments in technology have disrupted many industries. Companies can no longer afford to ignore such vital technology. Many people in South Africa believe that the entry of ride-hailing apps like Uber and Bolt threatens the future of the country's traditional taxi industry. The paper sought to ascertain the influence of app-based ride solutions on the sustainability of conventional metered taxis and the ensuing survival strategies. A hybrid approach using both qualitative and quantitative data was adopted. Twenty participants and 80 respondents provided the qualitative and quantitative data utilized. The results suggest high-quality services and comfort vehicles offered by app-based services like Uber and Bolt have harmed the long-term viability of traditional metered taxis in the Cape Town metropolitan area. Since the advent of app-based ride services (Uber and Bolt), metered taxi operators have faced new challenges, including technological advancement, the demand for high-end transportation, and changing consumer tastes. The research could be helpful to companies providing metered taxi services in Cape Town by pointing to ways to improve operations. Hopefully, the findings of this research will aid regulators and other interested parties in making it easier for taxi companies that use meters to compete. Theoretically, the study may also contribute to the literature on the subject.","PeriodicalId":30801,"journal":{"name":"Business Excellence and Management","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47876918","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

BEHAVIORAL INTENTIONS TO ADOPT MOBILE BANKING: EMPIRICAL EXAMINATION ON Z GENERATION 采用手机银行的行为意向:对z世代的实证检验

Business Excellence and Management Pub Date : 2022-06-15 DOI: 10.24818/beman/2022.12.2-05

Tatas Ridho Nugroho, N. Ainiyah, Hari Setiono

{"title":"BEHAVIORAL INTENTIONS TO ADOPT MOBILE BANKING: EMPIRICAL EXAMINATION ON Z GENERATION","authors":"Tatas Ridho Nugroho, N. Ainiyah, Hari Setiono","doi":"10.24818/beman/2022.12.2-05","DOIUrl":"https://doi.org/10.24818/beman/2022.12.2-05","url":null,"abstract":"This study aims to analyze and obtain empirical evidence about the influence of the use of Mobile Banking by students of the accounting study program as generation z through interest. This research was conducted at the Majapahit Islamic University, Mayjen Sungkono University, and STIE Al-Anwar. The data used in this study used a questionnaire. The sampling method used convenience sampling. The number of samples collected was 90 students. The data analysis techniques used by the researchers were descriptive statistics and inferential statistics. To analyze the data, we use Partial Least Square (PLS). PLS-SEM analysis uses the outer model and the inner model. The results of the study prove that the benefit variable does not affect the attitude variable. The convenience variable and the attitude variable have a significant positive effect on interest. Attitude variables do not affect the decision process variables of Accounting study program students in using Mobile Banking. Attitude variables have a significant positive effect on the decision process variables of students in the Accounting study program in using Mobile Banking through the interest variable.","PeriodicalId":30801,"journal":{"name":"Business Excellence and Management","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44676527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A STRUCTURAL EQUATION MODEL ON JOB PERFORMANCE AMONG THE EMPLOYEES OF COOPERATIVES 合作社员工工作绩效的结构方程模型

Business Excellence and Management Pub Date : 2022-06-15 DOI: 10.24818/beman/2022.12.2-07

Illeyt R. Silva, E. S. J. Guhao

{"title":"A STRUCTURAL EQUATION MODEL ON JOB PERFORMANCE AMONG THE EMPLOYEES OF COOPERATIVES","authors":"Illeyt R. Silva, E. S. J. Guhao","doi":"10.24818/beman/2022.12.2-07","DOIUrl":"https://doi.org/10.24818/beman/2022.12.2-07","url":null,"abstract":"This study intended to formulate a causal model on job performance among the employees of cooperatives in the Davao region influenced by the three exogenous variables, transformational leadership, organizational culture, and knowledge management. The study employed descriptive – correlational technique and structural equation modeling. 400 respondents from the different cooperatives in the Davao region were selected through random and stratified sampling. The study's findings reveal that the three exogenous variables were interrelated and directly influenced job performance, as shown by the model modifications and very high descriptive rating. Four hypothesized models were derived, and model modification four was the best fit model for job performance. The best fit model for job performance was presented the retained indicators of the three exogenous variables, transformational leadership's perceived individualized influence, inspirational motivation measures, and intellectual stimulation. Knowledge management's knowledge sharing and knowledge creation and organizational culture's organizational leadership, management of employees, and organizational glue. The study, therefore, presents the best model for job performance to be utilized as a basis among cooperatives in the Davao region to formulate policies that would enhance their operation in improving job performance and open doors for more research endeavors regarding the subject.","PeriodicalId":30801,"journal":{"name":"Business Excellence and Management","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43545702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

FIRM CHARACTERISTICS AND RETURN ON SHAREHOLDERS’ FUNDS: EVIDENCE FROM LISTED FAST CONSUMER MOVABLE GOODS COMPANIES IN NIGERIA 企业特征与股东资金回报:来自尼日利亚快速消费品上市公司的证据

Business Excellence and Management Pub Date : 2022-06-15 DOI: 10.24818/beman/2022.12.2-06

A. Adeyemi, Adesoji Aderemi Oke, Oluwatimileyin Esther Adenle

{"title":"FIRM CHARACTERISTICS AND RETURN ON SHAREHOLDERS’ FUNDS: EVIDENCE FROM LISTED FAST CONSUMER MOVABLE GOODS COMPANIES IN NIGERIA","authors":"A. Adeyemi, Adesoji Aderemi Oke, Oluwatimileyin Esther Adenle","doi":"10.24818/beman/2022.12.2-06","DOIUrl":"https://doi.org/10.24818/beman/2022.12.2-06","url":null,"abstract":"Past research studies have established that corporate organizations are associated with certain characteristics which may have positive or negative impact on their performance. It is on this note that this research work aims to investigate impact of firm characteristics on performance of listed fast consumer movable goods companies in Nigeria from 2008 to 2019. Leverage, liquidity, operating expenses, growth rate, firm size and firm age are the variables used to capture firm characteristics. Return on shareholders’ funds used to capture performance of sampled companies. Secondary data collected from financial statements of sampled firms were used, while multiple regression analysis was engaged to analyze the data. Study’s results demonstrated that growth rate, firm size and firm age have positive and substantial influence, while liquidity had favorable but negligible influence on return on shareholders’ funds. Furthermore, leverage and operating expenses have negative impact on return on shareholders’ funds. The study recommends that sampled firms need to maintain the existing or further increase their liquidity, growth rate, firm size and firm age in order to sustain or increase their current return on shareholders’ funds.","PeriodicalId":30801,"journal":{"name":"Business Excellence and Management","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45304541","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PRESERVING THE SOCIO-EMOTIONAL WEALTH OF THE FAMILY BUSINESS: LOOKING BEYOND THE PANDEMIC OF COVID-19 保护家族企业的社会情感财富:从2019冠状病毒病大流行的角度看问题

Business Excellence and Management Pub Date : 2022-06-15 DOI: 10.24818/beman/2022.12.2-01

Atar Benismael, El mabrouki Mohamed Nabil

引用次数: 0