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The Service Desk Handbook ??? A guide to service desk implementation, management and support最新文献

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AN INSIGHT INTO THE FUTURE 对未来的洞察
The Service Desk Handbook ??? A guide to service desk implementation, management and support Pub Date : 2020-09-15 DOI: 10.2307/j.ctv143mdtm.12
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引用次数: 1
TECHNOLOGY CONSIDERATIONS 技术方面的考虑
The Service Desk Handbook ??? A guide to service desk implementation, management and support Pub Date : 2020-09-15 DOI: 10.1016/b978-0-12-814309-4.00004-5
G. Hartvigsen
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引用次数: 0
PERFORMANCE MEASURES 性能的措施
The Service Desk Handbook ??? A guide to service desk implementation, management and support Pub Date : 2020-09-15 DOI: 10.2307/j.ctv143mdtm.11
M. Wilson, Golnaz Sarram
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引用次数: 18
PROLOGUE 序言
The Service Desk Handbook ??? A guide to service desk implementation, management and support Pub Date : 2020-09-15 DOI: 10.2307/j.ctv143mdtm.3
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引用次数: 0
TELEPHONY AND ITSM TOOLS 电话及其工具
The Service Desk Handbook ??? A guide to service desk implementation, management and support Pub Date : 2020-09-15 DOI: 10.2307/j.ctv143mdtm.8
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引用次数: 0
PLANNING FOR A SERVICE DESK 规划服务台
The Service Desk Handbook ??? A guide to service desk implementation, management and support Pub Date : 2020-09-15 DOI: 10.2307/j.ctv143mdtm.7
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引用次数: 0
THE SERVICE DESK TEAM 服务台团队
The Service Desk Handbook ??? A guide to service desk implementation, management and support Pub Date : 2020-09-15 DOI: 10.2307/j.ctv143mdtm.9
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引用次数: 0
CONCLUSION 结论
The Service Desk Handbook ??? A guide to service desk implementation, management and support Pub Date : 2020-09-15 DOI: 10.2307/j.ctv143mdtm.15
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引用次数: 0
ABOUT THE AUTHOR 作者简介
The Service Desk Handbook ??? A guide to service desk implementation, management and support Pub Date : 2019-12-31 DOI: 10.1016/b978-0-12-819583-3.09999-9
Ina Bluemel
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引用次数: 0
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