Journal of Tourism Management Research最新文献

ASSOCIATIONS BETWEEN COVID-19 EFFECTS AND COMPANIES’ STRATEGIC RESPONSES COVID-19效应与企业战略应对之间的关系

Journal of Tourism Management Research Pub Date : 2023-10-30 DOI: 10.5296/jmr.v16i1.21292

Aldemy De Souza Silva, Paulo Cesar Bontempo, Bento Alves Costa Filho

{"title":"ASSOCIATIONS BETWEEN COVID-19 EFFECTS AND COMPANIES’ STRATEGIC RESPONSES","authors":"Aldemy De Souza Silva, Paulo Cesar Bontempo, Bento Alves Costa Filho","doi":"10.5296/jmr.v16i1.21292","DOIUrl":"https://doi.org/10.5296/jmr.v16i1.21292","url":null,"abstract":"This article aims to identify associations between the effects of the exogenous shock caused by the Covid-19 pandemic on companies and the strategic responses adopted. Quantitative research was carried out, having been used as data collection technique, a survey with the supplier companies of the Federal University of Goias - Brazil in 2020. The interpretation of strategic responses to the shock caused by the pandemic in the light of the behavioral theory of firm allowed to conclude that the concept of organizational slack is useful for understanding the associations found between the effects of the pandemic on companies and the strategic answers. By performing a multiple correspondence analysis, it was possible to verify the formation of three distinct groups involving categories of pandemic effects and strategic responses of companies. The association between the negative effects of the pandemic and strategic response of retrenchment can be interpreted as the search for a solution to a deterioration of the organizational slack. The association between the positive effects of the pandemic and the strategic response to innovation illustrates the role played by the organizational slack, allowing flexibility in the face of uncertainty.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"55 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136105597","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Stakeholder Engagement and Operational Performance of Construction Firms in Rivers State, Nigeria 尼日利亚河流州建筑公司的利益相关者参与和运营绩效

Journal of Tourism Management Research Pub Date : 2023-10-27 DOI: 10.5296/jmr.v15i2.21328

Nnenna Agbi, Karibo Benaiah Bagshaw, Sorbarikor Lebura

{"title":"Stakeholder Engagement and Operational Performance of Construction Firms in Rivers State, Nigeria","authors":"Nnenna Agbi, Karibo Benaiah Bagshaw, Sorbarikor Lebura","doi":"10.5296/jmr.v15i2.21328","DOIUrl":"https://doi.org/10.5296/jmr.v15i2.21328","url":null,"abstract":"This paper investigates the impact of stakeholder engagement and operational performance of construction firms in Rivers State, Nigeria. To further understand operational performance, three measures including on-time delivery, project quality and cost minimization where used. This study was conducted in a non-contrived setting and the quasi-experimental research design method was adopted. A questionnaire was distributed to 121 study elements made up of managers and supervisors of eight selected construction firms with operational/regional offices in Port Harcourt, Rivers State, Nigeria. The retrieved and valid copies of the questionnaire were analyzed with the aid of the Statistical Package for Social Sciences (SPSS). The findings indicated that operational performance of construction companies in Port Harcourt, Rivers State, Nigeria as measured by on-time delivery, project quality and cost minimization is highly dependent on how engaged stakeholders of such a project are. Such engagement leads to high project quality, timely delivery of projects as well as cost reduction as stakeholders would have better understanding of the firm’s operations. It is then concluded that stakeholder engagement is key to project success for construction companies operating in the Niger Delta, specifically Rivers State. Hence, managers and supervisors must deliberately ensure that project stakeholders properly engaged all through the various stages of the project.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"11 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136317487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Bibliometric Study of The Impact of Ownership Structures on Company Performance 股权结构对公司绩效影响的文献计量学研究

IF 1.7

Journal of Tourism Management Research Pub Date : 2023-09-04 DOI: 10.5296/jmr.v15i2.21235

Marjan Mohd Noor, Azura Mohd Noor, Wan Kamarul Hazim Wan Ya

{"title":"A Bibliometric Study of The Impact of Ownership Structures on Company Performance","authors":"Marjan Mohd Noor, Azura Mohd Noor, Wan Kamarul Hazim Wan Ya","doi":"10.5296/jmr.v15i2.21235","DOIUrl":"https://doi.org/10.5296/jmr.v15i2.21235","url":null,"abstract":"Purpose - This study provides a bibliometric analysis that reviews the past trends of publication years, the most influential countries and industries, the commonly used of dependent and independent variables in research studies exploring the impact of ownership structures on company performance.Methodology - The method of document analysis is used to collect the 146 data published from 2006 to 2023 in the fields of social science, specifically focused on the study of corporate governance.Findings - Previous studies have extensively explored the impact of ownership structures on company performance. However, the findings of the analysis revealed that there is still little research on the impact of ownership structures on the performance of technology companies.Research Limitation - This study was only limited to observable attributes of the past trends of publication years, the most influential countries and industries, the commonly employed dependent variables to measure company performance and independent variables of ownership structures in research study of the impact of ownership structures on company performance.Practical Implications - The results provide researchers with knowledge only on the observable attributes of the impact of ownership structures on company performance.Originality/ Value - This study is unique in that as it focuses on a review prior study on the impact of ownership structures on company performance. The results provide a clear picture of how the future research can be conducted by incorporating the impact of ownership structures on company performance.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"8 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2023-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75269762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The effect of country personality on destination choice and satisfaction 国家人格对目的地选择和满意度的影响

Journal of Tourism Management Research Pub Date : 2023-08-28 DOI: 10.18488/31.v10i2.3443

Erkan Akgoz, Hatice Sari Gok, Simge Salvarci, Kubra Celiloglu Aylan

{"title":"The effect of country personality on destination choice and satisfaction","authors":"Erkan Akgoz, Hatice Sari Gok, Simge Salvarci, Kubra Celiloglu Aylan","doi":"10.18488/31.v10i2.3443","DOIUrl":"https://doi.org/10.18488/31.v10i2.3443","url":null,"abstract":"The developments in the century we live in have also affected the tourism sector. In particular, competition between destinations has increased, and many new destinations have begun to be offered to tourists. This situation has caused the decision-making processes of tourists to become more complex. Because consumption preference decisions are affected by emotional as well as rational factors. Many factors play a role in tourists' destination choices and purchasing decisions. When we consider countries as destinations, country personalities can also influence the destination choice of tourists. From this point of view, it is aimed at determining whether the country’s personality as perceived by tourists visiting Turkey has an effect on their destination choice and satisfaction. It is known that a positive perception of country personality has a significant effect on consumers' destination choice and, accordingly, their satisfaction with the destination. In this context, first a conceptual framework was created, and then data were collected through face-to-face and online surveys with tourists. In the research, 395 of the questionnaires applied to foreign tourists visiting Turkey were evaluated. The data obtained in the study were analyzed with the SPSS statistical package program and discussed in terms of descriptive and inferential statistics. As a result of the analysis, it has been determined that there is a significant relationship between the country personality's destination choice and satisfaction. In addition, with the regression analysis, it was seen that the personality of the country positively affected both the destination choice decisions and satisfaction perceptions of the tourists.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135087967","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Toxic Leadership Driven by WB Donor Group (OHS): Implications for Managing a Dam Project in Pakistan 世界银行捐助集团(OHS)推动的有毒领导:对巴基斯坦大坝项目管理的启示

IF 1.7

Journal of Tourism Management Research Pub Date : 2023-08-22 DOI: 10.5296/jmr.v15i2.21221

Prof Dr Paul James

{"title":"Toxic Leadership Driven by WB Donor Group (OHS): Implications for Managing a Dam Project in Pakistan","authors":"Prof Dr Paul James","doi":"10.5296/jmr.v15i2.21221","DOIUrl":"https://doi.org/10.5296/jmr.v15i2.21221","url":null,"abstract":"This is a research paper that is focused on assessing toxic leadership impacts of a WB Donor group (OHS) on a major Dam construction project in Pakistan. An interpretive methodology was utilised in order to assist in understanding the level, intensity and impact leadership on the project. The scope for this research was the on-site supervisory team. The targeted population of interest was made up of 16 lower-managers/engineers located at one on-site main office during the construction phase of a Dam project. The research outcomes comprised of four 4 main-themes and the corresponding 17 sub-themes, with 259 discussion targets. The research outcome raises substantial issues associated with the toxic leadership of a WB Donor group and addresses these implications that affect the project construction internal/external stakeholder management. The project appears to be run by the WB Donor group through “Munchausen syndrome by proxy” where unprofessional dogma is the focus of the management operations. This is also indicated by the leveraging the management of one project, to provide finance for another project, which is reinforced through toxic leadership.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"73 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2023-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75985098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Assessing the Impact of Chokepoints in a Customer Onboarding Process 评估客户入职过程中瓶颈的影响

IF 1.7

Journal of Tourism Management Research Pub Date : 2023-08-15 DOI: 10.5296/jmr.v15i2.21163

Armando Emilio Rodriguez, J. Rosen

{"title":"Assessing the Impact of Chokepoints in a Customer Onboarding Process","authors":"Armando Emilio Rodriguez, J. Rosen","doi":"10.5296/jmr.v15i2.21163","DOIUrl":"https://doi.org/10.5296/jmr.v15i2.21163","url":null,"abstract":"Customer onboarding processes have become dysfunctional, especially with regards to the increasing number, complexity, and often, competing demands, of regulatory and law enforcement bodies with oversight over a firm’s practices. Prospective customers are screened across any number of considerations ranging from conventional ones such as financial considerations (i. e., “Does this customer have an acceptable balance sheet?”) to the more recent socio-cultural ones (i. e. “Does this customer have an effective diversity program?” “Has this customer expressed a commitment to environmentally sustainable business practices?”). A compromised sales pipeline resulting from an impaired customer vetting process may diminish economic returns, reduce profitability, and erode market share. Does repairing customer intake processes by rescinding or reducing extant customer acceptance thresholds enhance firm performance? In this paper, an onboarding process simulation is used to isolate the effect of changes in established acceptance thresholds on customer’s likelihood of success. When only One Class (“Successful” or “Performing”) customers are available, One-Class algorithms can be used for resolving the matter. Results show that there exists a tradeoff between reductions in customer thresholds and the firm’s commitment to ensuring customer success.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"35 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2023-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80792994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Employees’ metacognitive knowledge and skills assessment in tourism and hospitality 旅游与酒店业员工元认知知识与技能评估

IF 1.7

Journal of Tourism Management Research Pub Date : 2023-08-08 DOI: 10.18488/31.v10i2.3418

I. Valachis, D. Tachmatzidis

{"title":"Employees’ metacognitive knowledge and skills assessment in tourism and hospitality","authors":"I. Valachis, D. Tachmatzidis","doi":"10.18488/31.v10i2.3418","DOIUrl":"https://doi.org/10.18488/31.v10i2.3418","url":null,"abstract":"This research explores academic knowledge, cognitive, emotional, and soft skills, according to the employees’ perceptions, that lead to better service provision and career development enhancement in the tourism and hospitality industry. Moreover, the research explores the possible differences and correlations in reference to five individual traits: the educational background, the tourism and hospitality sectors, the seasonal or full-time character of the organization, the location of the organization, and the working experience derived. In order to investigate the perceptions of employees, 102 online questionnaires were fully completed. Cronbach’s Alpha index, descriptive statistical analysis, correlations between first-ordinal factors, and several MANOVA tests provide information regarding the metacognitive assessment of the above-mentioned domains. According to their responses, the most important academic knowledge that entails the international nature of the Tourism and Hospitality Industry, is ‘International Hospitality Management’. English is the most important foreign language, and Tourism Business Management is the most essential academic knowledge. The most important skills for the Tourism and Hospitality Industry that arise from the research are those of ‘problem solving’, ‘dealing with clients’, ‘customer service’, ‘crisis management’, ‘self-control, and ‘empathy’. The research concluded that, according to employees’ responses, skills and knowledge in the tourism and hospitality industry are generic and universal in their nature and applicability, and they do not differ regarding their individual characteristics. The analysis of the research data provides fruitful information regarding the most important and essential skills and knowledge for the tourism and hospitality industry.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"59 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2023-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84867239","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of COVID-19 on outbound medical tourism: An empirical study 新冠肺炎疫情对出境医疗旅游影响的实证研究

IF 1.7

Journal of Tourism Management Research Pub Date : 2023-07-24 DOI: 10.18488/31.v10i1.3405

Shariful Khandakar Khandakar, Tumpa, Nayeema

{"title":"Impact of COVID-19 on outbound medical tourism: An empirical study","authors":"Shariful Khandakar Khandakar, Tumpa, Nayeema","doi":"10.18488/31.v10i1.3405","DOIUrl":"https://doi.org/10.18488/31.v10i1.3405","url":null,"abstract":"This study attempts to analyze the overall outbound medical tourism situation in Bangladesh, more specifically in the city of Dhaka, during the COVID-19 pandemic. The primary focus of the study is to identify the effect of COVID-19 on outbound medical tourism. To attain the objectives of the study, a quantitative research technique was used, and data were collected from respondents involved in outbound medical tourism through convenience sampling. The study’s samples were 100 people from Dhaka who were patients, medical attendants, relatives of patients, neighbors of patients, and closely related entities of outbound medical tourism. The data were analyzed using the Statistical Package for the Social Sciences (SPSS). The results reveal that the COVID-19 situation had a significant impact on outbound medical tourism; the effects were measured through various factors, including accessibility, cost, the quality of domestic medical services, the information gap, and technological advancement. The results of the study provide insights to those involved in outbound medical tourism and offer guidelines to recover from this problem. Future research can consider the whole of Bangladesh and conduct a longitudinal study to increase the generalizability of the result.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"239 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2023-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86699647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Does tourism increase energy consumption in BRICS countries? 旅游业会增加金砖国家的能源消耗吗?

IF 1.7

Journal of Tourism Management Research Pub Date : 2023-07-07 DOI: 10.18488/31.v10i1.3402

H. Visas, Raja Rehan, Jabbar Ul-Haq, A. Cheema, S. Khanum, Q. Hye

{"title":"Does tourism increase energy consumption in BRICS countries?","authors":"H. Visas, Raja Rehan, Jabbar Ul-Haq, A. Cheema, S. Khanum, Q. Hye","doi":"10.18488/31.v10i1.3402","DOIUrl":"https://doi.org/10.18488/31.v10i1.3402","url":null,"abstract":"Tourism has been the fastest-growing sector in the world over the last decade, contributes to employment opportunities, and generates earnings in foreign currencies. Tourism intensively needs energy to promote tourist activities, which in turn causes economic growth. However, as almost all tourist activities, like hotel accommodations and transportation, strongly depend on energy use, it may contribute to increased energy consumption. Our study explores the impact of tourism on energy consumption in the BRICS (i.e., Brazil, Russia, India, China, and South Africa) by using the panel data set of 1995–2014. In this study, feasible generalized least squares (FGLS) and Panel corrected standard error (PCSE) panel regression techniques are used for empirical analysis. The results reveal that tourism has a positive and significant impact on energy consumption. Our findings are robust and unaffected by the use of various energy consumption proxies and econometric techniques. Furthermore, our findings are robust and significant due to the inclusion of various controls such as financial development, gross fixed capital formation, total population, and gross domestic product. The policy implication is that governments should promote the tourism sector as a way to boost the growth of their economies. Sustainable tourism can help these economies achieve sustainable development.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"54 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74617451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

Resource transmission from financial development to tourism growth: Evidence from selected South Asian countries 从金融发展到旅游增长的资源传递:来自选定南亚国家的证据

IF 1.7

Journal of Tourism Management Research Pub Date : 2023-07-05 DOI: 10.18488/31.v10i1.3399

Foqoruddin Al Kabir, Estiaque Bari

{"title":"Resource transmission from financial development to tourism growth: Evidence from selected South Asian countries","authors":"Foqoruddin Al Kabir, Estiaque Bari","doi":"10.18488/31.v10i1.3399","DOIUrl":"https://doi.org/10.18488/31.v10i1.3399","url":null,"abstract":"Tourism has become one of the fastest-growing industries in South Asia, contributing to a variety of development goals such as income generation, poverty reduction, employment, foreign currency earnings, and better living standards. On the other hand, financial development (FD) accelerates the growth of developing sectors by providing necessary access to finance. Therefore, this study explores the mechanism of resource transmission from FD to the tourism industry in selected South Asian countries, India, Bhutan, Bangladesh, Sri Lanka, and Nepal. The second-generation cross-section augmented unit root tests CIPS and CADF confirm the stationarity property of the variables. LM bootstrap and Durbin-Hausman cointegration tests find the long-run association among the variables. The D-H panel causality test reveals bi-directional causality between financial development and the tourism industry. The long-run cointegrating factor for financial development is found to be positive (1.03, 1.25, and 0.89 respectively) and significant in the PDOLS, PMG-ARDL, and Cup-FMOLS estimations. The results indicate that financial development enhances the tourism industry development supporting tourism-led led growth hypothesis. The study also recommends policy measures that will help to shape the policy implication for this region.","PeriodicalId":29751,"journal":{"name":"Journal of Tourism Management Research","volume":"24 1","pages":""},"PeriodicalIF":1.7,"publicationDate":"2023-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90482458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0