les cahiers du cread最新文献_第8页

Les déterminants à court et à long terme de l'évolution du solde courant algérien : étude économétrique via le modèle ardl 阿尔及利亚经常账户发展的短期和长期决定因素:ardl模型的计量经济学研究

les cahiers du cread Pub Date : 2022-07-08 DOI: 10.4314/cread.v38i2.8

Dalila Sebahi, Brahim Gana

引用次数: 0

The causality link between financial development and economic growth in Mexico 墨西哥金融发展与经济增长之间的因果关系

les cahiers du cread Pub Date : 2022-07-08 DOI: 10.4314/cread.v38i2.10

Mohamed Zakaria Benmazou

引用次数: 0

Estimation du consentement à payer pour la valorisation du patrimoine culturel : cas de la vieille ville de Mila 估计同意支付文化遗产的价值:以米拉老城为例

les cahiers du cread Pub Date : 2022-07-08 DOI: 10.4314/cread.v38i2.2

Nawel Benmicia, T. Sahnoune, Brahim Djemaci

引用次数: 0

Intention entrepreneuriale en Algérie : mise en évidence des différences entre hommes et femmes 阿尔及利亚的创业意向:突出男女之间的差异

les cahiers du cread Pub Date : 2022-07-08 DOI: 10.4314/cread.v38i2.3

A. Merabet, Abderrezak Ben Habib, Abderrahmane Abedou

引用次数: 0

The impact of the increase in the price of hydrocarbons on the Algerian economy in the context of the Dutch disease: a calculable general equilibrium model 在荷兰病背景下碳氢化合物价格上涨对阿尔及利亚经济的影响:可计算的一般平衡模型

les cahiers du cread Pub Date : 2022-07-07 DOI: 10.4314/cread.v38i2.12

Zinedine Gueddal

引用次数: 0

CUSTOMER EMPOWERMENT: MANAGERIAL PRACTICE TO INVOLVE THE CUSTOMER AND EXPLOIT HIS KNOWLEDGE IN ORDER TO IMPROVE HIS SATISFACTION - DJEZZY COMPANY CASE- 顾客授权:让顾客参与并利用其知识以提高顾客满意度的管理实践——杰兹公司案例

les cahiers du cread Pub Date : 2022-03-30 DOI: 10.4314/cread.v38i1.2

Abderrahmane El Beirouti, Amel Mouterfi

{"title":"CUSTOMER EMPOWERMENT: MANAGERIAL PRACTICE TO INVOLVE THE CUSTOMER AND EXPLOIT HIS KNOWLEDGE IN ORDER TO IMPROVE HIS SATISFACTION - DJEZZY COMPANY CASE-","authors":"Abderrahmane El Beirouti, Amel Mouterfi","doi":"10.4314/cread.v38i1.2","DOIUrl":"https://doi.org/10.4314/cread.v38i1.2","url":null,"abstract":"Today, companies have changed their strategies in management and marketing because of new phenomena such as: ICT, deregulation, focus on service, mega-alliances and new roles of consumers, these phenomena have led companies to adopt a global and collaborative relational approach.Keeping customers, ensuring loyalty and satisfying them have become a major challenge for companies. To get closer to the customer, associate him and win these challenges; customer empowerment emerged as a new practice to involve him in the business and exploit his knowledge to gain a competitive advantage.This research proposes a conceptual framework of customer empowerment, this emerging managerial practice aims to demonstrate the role of customer involvement through this managerial approach can improve his satisfaction.After having proposed the conceptual framework of the key concepts of this study; the mobilized method to demonstrate this central object is as follow: the study of an existing case within the Algerian company under projection, with a qualitative approach by choosing interview and oriented survey within the department of Commerce. This study concluded that the customer empowerment is essential in a hyper competitive context to be closer to the customer, to know his needs, to exploit his skills in order to surpass the pinnacle of the temporal satisfaction.","PeriodicalId":295103,"journal":{"name":"les cahiers du cread","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132635562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0