{"title":"Text Entry in Indian Languages on Mobile: User Perspectives","authors":"Sanjay Ghosh, Anirudha N. Joshi","doi":"10.1145/2676702.2676710","DOIUrl":"https://doi.org/10.1145/2676702.2676710","url":null,"abstract":"Recently several new solutions have emerged for text entry in Indic languages out ongoing research in this area. The practical challenges for text entry solutions for Indic language are completely different from those of standard roman keyboard solutions. One of the primary challenge is the adoption and practical usage of these by the potential users. In order to understand the practical pain points, needs, expectations and usage patterns of the users, we conducted a field user study. The scale of the study involved 50 participants from the preferred user group who could type in 6 different Indic language scripts. We also performed subjective evaluation of four different keyboards that are relevant for Indian smart phone users in terms of user performance and their preferences. Our observations and insights drawn from this study would go into improvement suggestions and design recommendations for text entry solutions for Indic languages.","PeriodicalId":284460,"journal":{"name":"Proceedings of the 6th Indian Conference on Human-Computer Interaction","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133363325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploration of Usage Patterns for Multimodal Input Interactions","authors":"Sanjay Ghosh, Anirudha N. Joshi","doi":"10.1145/2676702.2676711","DOIUrl":"https://doi.org/10.1145/2676702.2676711","url":null,"abstract":"This work attempts to study the usage patterns for multimodal input interactions like, pattern of errors, user's modality preferences when dealing with errors, their pattern of switching across modalities and their preferences of input modalities. In order to study those aspects of user behavior, we analyzed the usage data of the eighteen participants in our experiment which involved usage of input modalities like keyboard, speech, touch and pen, as multimodal input combinations. From the usage patterns of the participants, we analyzed that the user's choice of modality for error recovery and overall modality preferences differs for navigation and editing tasks. However, their other usage patterns do not significantly differ based on the type of task at hand. Our results showed that the majority of the errors while using the speech input were due to system errors, while those for keyboard and touch were user committed errors. Some of these findings would be useful in designing user interactions with better multimodal input integration for various tasks.","PeriodicalId":284460,"journal":{"name":"Proceedings of the 6th Indian Conference on Human-Computer Interaction","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133559201","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
U. Athavankar, Pramod Khambete, P. Doke, S. Kimbahune, Sujit Devkar, Debjani Roy, S. Chaudhary
{"title":"Exploring Cards for Patterns to Support Pattern Language Comprehension and Application in Service Design","authors":"U. Athavankar, Pramod Khambete, P. Doke, S. Kimbahune, Sujit Devkar, Debjani Roy, S. Chaudhary","doi":"10.1145/2676702.2676717","DOIUrl":"https://doi.org/10.1145/2676702.2676717","url":null,"abstract":"Service Design is a complex activity that requires collaboration among multiple stakeholders. Research indicates that pattern language can help multidisciplinary team overcome the service design complexity. This success hinges critically on comprehension and use of pattern language by the multidisciplinary team. Literature shows that the research focus has been use of pattern language, not the means required for comprehending pattern language. To address this need, we explored the use of pattern cards as a tool to support the comprehension of pattern language. In this paper, we share experiences of using pattern cards in studies conducted to understand the complex field of rural healthcare services. The participants of different domains used the cards for easy reference while designing service interventions. Analysis showed that pattern cards facilitated the team to comprehend patterns easily and helped in externalizing thoughts when used with experience journey map. It enabled discussions among the team keeping pace of the design process.","PeriodicalId":284460,"journal":{"name":"Proceedings of the 6th Indian Conference on Human-Computer Interaction","volume":"179 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128354748","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Designing a Smart Bus Stop for Metropolitans and Tier-1 Cities of India","authors":"Sumit Arora","doi":"10.1145/2676702.2676722","DOIUrl":"https://doi.org/10.1145/2676702.2676722","url":null,"abstract":"Indian cities have become synonymous with congestion. The metropolitans and Tier 1 cities being impacted the most. Our transit foyers are as crowded as our buses and trains. Our bus stops are lying in a state of decay. They are unreliable, inconvenient and uncoordinated. All this has worsened the experience of a commuter. He is troubled with the extreme weather conditions, confused by innumerable bus routes, frustrated by lack of information and lastly, bored by waiting for long hours. The solution was realized in form of Smart-stop. It is an NFC (Near Field Communication) based interactive kiosk. Interactions in form of swiping/hover-over are used to share and present data through a mobile application.","PeriodicalId":284460,"journal":{"name":"Proceedings of the 6th Indian Conference on Human-Computer Interaction","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115269848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Testing the efficacy of an Indic script virtual keyboard: Swarachakra","authors":"Nirav Malsattar, Nagraj Emmadi, Manjiri Joshi","doi":"10.1145/2676702.2677203","DOIUrl":"https://doi.org/10.1145/2676702.2677203","url":null,"abstract":"Indian text input is an area which is now being studied by not only language experts but designers and developers. Since a decade there is work in progress for designs that are intended to develop easy and efficient keyboard for different Indian Languages scripts. Swarachakra (for android) is one novel attempt to resolve this problem. In our studies we found that alphabetical keyboard layout performed better than the Inscript layout for Devanagari Script. This case study discusses the evaluation and evolution of Swarachakra as virtual keyboard. It talks about the various degrees of usability testing which has been done to check its efficacy. User group included were students, adults and elder people with literacy level varying from graduate to low literate. The results of the study shows that with minimal training, a user is able to achieve acceptable comfort and speed with the logical design based keyboard.","PeriodicalId":284460,"journal":{"name":"Proceedings of the 6th Indian Conference on Human-Computer Interaction","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124421344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Insulin Management System for Diabetic Patients","authors":"P. Kumar","doi":"10.1145/2676702.2676720","DOIUrl":"https://doi.org/10.1145/2676702.2676720","url":null,"abstract":"The purpose of this study was to attempt a human centered design of a diabetes management system. Emphasis was put on the interface and the interaction between the user and the products, taking into account the varied social and psychological needs of the patient. The design focuses on simplifying tasks and improving communication with the doctor, for real time evaluation of the patient's needs. The aim of the paper is to promote an empathic and user centric approach to designing self-care medical systems, providing data security and rapid response systems for emergency situations, as well as, helping patients blend in to society rather than stand out.","PeriodicalId":284460,"journal":{"name":"Proceedings of the 6th Indian Conference on Human-Computer Interaction","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124177845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effects of visuals, menu depths, and menu positions on IVR usage by non-tech savvy users","authors":"Abhishek Shrivastava, Anirudha N. Joshi","doi":"10.1145/2676702.2676707","DOIUrl":"https://doi.org/10.1145/2676702.2676707","url":null,"abstract":"We report findings of an experiment that investigates the effects of augmenting IVRs with visuals while varying menu depths and menu positions on the usage by non-tech savvy participants in rural India. For the experiment, we designed four different versions of IVRs capable of informing market rates of agricultural commodities to members of farming community, namely audio-visual-shallow, audio-visual-deep, audio-only-shallow and audio-only-deep. We asked each participant to find rates of four different commodities, out of which two commodities appeared \"early\" in the menu, while the other two appeared \"late\" in the menu. The results indicate that the use of visuals in IVRs significantly increases the likelihood of successful completion of the users' tasks even with variations in menu depth and menu position. The experiment contributes by illustrating the possibility of realizing deep menu depths in visually augmented IVRs. It is hoped that such integration would help realizing non-conventional applications of IVRs in developing regions.","PeriodicalId":284460,"journal":{"name":"Proceedings of the 6th Indian Conference on Human-Computer Interaction","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129448197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Terminologies Used In Localized Mobile Application For Supply Chain Management In Rural India","authors":"Nagraj Emmadi, Anirudha N. Joshi, Nirav Malsattar","doi":"10.1145/2676702.2676706","DOIUrl":"https://doi.org/10.1145/2676702.2676706","url":null,"abstract":"The mobile phone penetration in rural India is high and network prices are low. Usage of smartphones in rural areas is rising. However, information technology in general, and smartphones in particular are not being used for business purposes. While there is scope for developing localised business applications for rural India, there are very few Indian language business application terminologies that are commonly understood. We designed and developed an Android based business application in Hindi to manage logistics in a rural enterprise involving wild apricot oil. After the application evaluation with 11 rural users, we discovered that some terms worked well, while others do not. We also investigated the reasons why this happens. The lessons learnt from our study could be applied in contexts of other business applications in similar contexts.","PeriodicalId":284460,"journal":{"name":"Proceedings of the 6th Indian Conference on Human-Computer Interaction","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132860984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Corpus of Marathi Word Frequencies from Touch-Screen Devices Using Swarachakra Android Keyboard","authors":"Anirudha N. Joshi, G. Dalvi, Manjiri Joshi","doi":"10.1145/2676702.2676705","DOIUrl":"https://doi.org/10.1145/2676702.2676705","url":null,"abstract":"We describe and publish online a corpus containing word frequencies of Marathi texts that were actually typed by 27,474 users using the Android version of the Swarachakra Marathi keyboard on their mobile devices between August 2013 and September 2014. The corpus has 1,484,059 total words and 184,257 unique words. The paper also provides a preliminary analysis of the word frequencies and some comparisons with two existing corpora. It also provides a qualitative review of the nature of errors that users have made while typing and some idiosyncrasies that they have exhibited. We hope and expect that this corpus will be useful for future researchers, particularly those involved in word completion and auto-correction of user errors.","PeriodicalId":284460,"journal":{"name":"Proceedings of the 6th Indian Conference on Human-Computer Interaction","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129807902","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
U. Athavankar, Pramod Khambete, Debjani Roy, S. Chaudhary, S. Kimbahune, P. Doke, Sujit Devkar
{"title":"Multidisciplinary Team Dynamics in Service Design- The Facilitating Role of Pattern Language","authors":"U. Athavankar, Pramod Khambete, Debjani Roy, S. Chaudhary, S. Kimbahune, P. Doke, Sujit Devkar","doi":"10.1145/2676702.2676703","DOIUrl":"https://doi.org/10.1145/2676702.2676703","url":null,"abstract":"Service design is an evolving discipline. Service value is co-created by service providers and their customer. The complex nature of services requires collaboration in a multidisciplinary team at the design stage itself to create service systems that lead to a delightful customer experience. While working in a multidisciplinary team for service design there is a need to effectively capture the knowledge of participants from different disciplines and integrate it in the design process. Team dynamics play an important role in this context as it is an unconscious, psychological force that influences the direction of a team's behavior and performance. Therefore, there needs to be a language that serves as lingua franca to improve the communication and a medium to ensure effective collaboration within a team. It this paper we share our study of the team dynamics in a multidisciplinary team while designing for services, and highlight the role of pattern language as an effective mediating entity.","PeriodicalId":284460,"journal":{"name":"Proceedings of the 6th Indian Conference on Human-Computer Interaction","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126901950","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}