{"title":"Exploring the Diversity of Service Worlds in the Service Economy","authors":"M. Barrett, E. Davidson","doi":"10.1007/978-0-387-09768-8_1","DOIUrl":"https://doi.org/10.1007/978-0-387-09768-8_1","url":null,"abstract":"","PeriodicalId":282151,"journal":{"name":"Information Technology in the Service Economy","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126834181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Case Study Approach to Examining Service Information Requirements","authors":"R. Cuthbert, P. Pennesi, D. McFarlane","doi":"10.1007/978-0-387-09768-8_34","DOIUrl":"https://doi.org/10.1007/978-0-387-09768-8_34","url":null,"abstract":"","PeriodicalId":282151,"journal":{"name":"Information Technology in the Service Economy","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114230542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Mind the Gap! Understanding Knowledge in Global Software Teams","authors":"A. Aman, B. Nicholson","doi":"10.1007/978-0-387-09768-8_23","DOIUrl":"https://doi.org/10.1007/978-0-387-09768-8_23","url":null,"abstract":"","PeriodicalId":282151,"journal":{"name":"Information Technology in the Service Economy","volume":"83 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128358418","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Turning Products into Services and Services into Products: Contradictory Implications of Information Technology in the Service Economy","authors":"N. Ramiller, E. Davidson, E. Wagner, S. Sawyer","doi":"10.1007/978-0-387-09768-8_25","DOIUrl":"https://doi.org/10.1007/978-0-387-09768-8_25","url":null,"abstract":"","PeriodicalId":282151,"journal":{"name":"Information Technology in the Service Economy","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122562063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Chiasson, D. Flynn, B. Kaplan, P. Lehoux, C. LeRouge
{"title":"eHealth: Redefining Health Care in the Light of Technology","authors":"M. Chiasson, D. Flynn, B. Kaplan, P. Lehoux, C. LeRouge","doi":"10.1007/978-0-387-09768-8_28","DOIUrl":"https://doi.org/10.1007/978-0-387-09768-8_28","url":null,"abstract":"","PeriodicalId":282151,"journal":{"name":"Information Technology in the Service Economy","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130757647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate","authors":"S. Sawyer, F. Yi","doi":"10.1007/978-0-387-09768-8_14","DOIUrl":"https://doi.org/10.1007/978-0-387-09768-8_14","url":null,"abstract":"","PeriodicalId":282151,"journal":{"name":"Information Technology in the Service Economy","volume":"211 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123866071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding the Exchange Intention of an Individual Blogger","authors":"Wee-Kek Tan, Chuan-Hoo Tan, H. Teo","doi":"10.1007/978-0-387-09768-8_32","DOIUrl":"https://doi.org/10.1007/978-0-387-09768-8_32","url":null,"abstract":"","PeriodicalId":282151,"journal":{"name":"Information Technology in the Service Economy","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130172694","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India","authors":"P. Devadoss, M. Chiasson","doi":"10.1007/978-0-387-09768-8_24","DOIUrl":"https://doi.org/10.1007/978-0-387-09768-8_24","url":null,"abstract":"","PeriodicalId":282151,"journal":{"name":"Information Technology in the Service Economy","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134369201","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Servicitization of Peer Production: Reflections on the Open Source Software Experience","authors":"J. Feller, P. Finnegan, B. Lundell, Olof Nilsson","doi":"10.1007/978-0-387-09768-8_27","DOIUrl":"https://doi.org/10.1007/978-0-387-09768-8_27","url":null,"abstract":"","PeriodicalId":282151,"journal":{"name":"Information Technology in the Service Economy","volume":"94 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115606394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Multivocal and Multilevel Institutionalist Perspective to Analyze Information Technology-Enabled Change in the Public Service in Africa","authors":"Roberta Bernardi","doi":"10.1007/978-0-387-09768-8_19","DOIUrl":"https://doi.org/10.1007/978-0-387-09768-8_19","url":null,"abstract":"","PeriodicalId":282151,"journal":{"name":"Information Technology in the Service Economy","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122995537","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}