Andrea Forte, Denise E. Agosto, Michael Dickard, Rachel M. Magee
{"title":"The Strength of Awkward Ties: Online Interactions between High School Students and Adults","authors":"Andrea Forte, Denise E. Agosto, Michael Dickard, Rachel M. Magee","doi":"10.1145/2957276.2957282","DOIUrl":"https://doi.org/10.1145/2957276.2957282","url":null,"abstract":"In this multiple case study of two high schools in the USA, we use interview and focus group data to examine the experiences of teen-age students when they friend and interact with teachers, high school administrators, parents, and other adults on social network sites (SNS). We identify several types of teen-adult interactions on SNS, including finding information, community building, and mentoring online skills, and we connect these findings to literature on homophily and context collapse. We also report on social media norms and policies of the schools where our fieldwork was conducted. We discuss how organizational policies surrounding social media use can inhibit or reinforce the development of age-homophilous networks and thereby encourage or reduce opportunities for teen-adult interaction online. Finally, we conclude that boundary work associated with managing these complex social experiences, though awkward at times, can be an important learning experience for adults and young people alike.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"96 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116893358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring Trust and Cooperation Development with Agent-Based Simulation in A Pseudo Scale-free Network","authors":"Yi Wang, D. Redmiles","doi":"10.1145/2957276.2957305","DOIUrl":"https://doi.org/10.1145/2957276.2957305","url":null,"abstract":"Globally distributed collaboration requires cooperation and trust among team members. Current research suggests that informal, non-work related communication plays a positive role in developing cooperation and trust. However, the way in which teams connect, i.e. via a social network, greatly influences cooperation and trust development. The study described in this paper employs agent-based modeling and simulation to investigate the cooperation and trust development with the presence of informal, non-work-related communication in networked teams. Leveraging game theory, we present a model of how an individual makes strategic decisions when interacting with her social network neighbors. The results of simulation on a pseudo scale-free network reveal the conditions under which informal communication has an impact, how different network degree distributions affect efficient trust and cooperation development, and how it is possible to \"seed\" trust and cooperation development amongst individuals in specific network positions. This study is the first to use agent-based modeling and simulation to examine the relationships between scale-free networks' topological features (degree distribution), cooperation and trust development, and informal communication.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117213330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Mostafa, K. Quinn, John C. Tang, Gina Venolia, William A. Hamilton
{"title":"SocialStreamViewer: Guiding the Viewer Experience of Multiple Streams of an Event","authors":"A. Mostafa, K. Quinn, John C. Tang, Gina Venolia, William A. Hamilton","doi":"10.1145/2957276.2957286","DOIUrl":"https://doi.org/10.1145/2957276.2957286","url":null,"abstract":"Live streaming is becoming a popular way to share experiences with others. When concurrent video streams of the same event are available, it can be challenging to decide which streams to view and to manage the experience across multiple streams. We designed and developed the SocialStreamViewer prototype that aggregates multiple streams from an event and visualizes others' viewing, hearting, and text chat activity. It also enables users to replay portions of streams. A lab study of SocialStreamViewer explored how people experience an event remotely through multiple streams, and how they use social signals from other viewers' activities. We found that 1) providing multiple streams is beneficial; 2) replaying back in time is highly valued since it helps ensure that users will not miss interesting content; and 3) visualizing other viewers' activities helps users decide which stream to watch.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134133152","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding User Reviews of Adolescent Mobile Safety Apps: A Thematic Analysis","authors":"Arup K. Ghosh, P. Wisniewski","doi":"10.1145/2957276.2996283","DOIUrl":"https://doi.org/10.1145/2957276.2996283","url":null,"abstract":"With the growing use of mobile smart phones among teens, adolescent online safety is becoming more and more challenging. To overcome this problem, parental control applications have been developed. Yet, no one knows why these apps have very low adoption rates nor if they are effective. To address this problem, we previously conducted a structured analysis of existing adolescent online safety apps. In this paper, we briefly summarize our previous results and introduce our new approach for gaining additional insights from the actual users of these apps. We summarize our methodology for doing this and present the results of an initial thematic analysis of user reviews of adolescent online safety apps.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122896760","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Casey Fiesler, P. Wisniewski, Jessica A. Pater, Nazanin Andalibi
{"title":"Exploring Ethics and Obligations for Studying Digital Communities","authors":"Casey Fiesler, P. Wisniewski, Jessica A. Pater, Nazanin Andalibi","doi":"10.1145/2957276.2996293","DOIUrl":"https://doi.org/10.1145/2957276.2996293","url":null,"abstract":"Many of the most prominent and unanswered ethical questions within HCI and social computing involve our ethical obligation to the communities that we study. Some of these questions fall under the purview of more traditional human subjects research ethics, but others hinge on when, for example, studies of public data trigger similar obligations. Basic rules to \"do no harm\" are complicated in digital communities by issues of consent and privacy, and ethics review boards are struggling to keep up even as research communities are similarly struggling to form appropriate norms. The goals of this workshop are to continue seeding conversations about research ethics within the SIGCHI community, to work towards norm setting, and in the meantime, to collectively help community members make good ethical decisions about research into sociotechnical systems and digital communities.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128789732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Designing for Inclusion: Supporting Gender Diversity in Independent Innovation Teams","authors":"Julie Hui, S. Farnham","doi":"10.1145/2957276.2957290","DOIUrl":"https://doi.org/10.1145/2957276.2957290","url":null,"abstract":"We study how independent innovation teams develop an environment of inclusion to support gender diversity. Through a mixed-methods study involving surveys and interviews with people involved in independent innovation, we sought to better understand the mechanisms by which their teams fostered a sense of inclusion to support gender diversity via interpersonal practices and communication and collaboration technology usage. By understanding how inclusion supports gender diversity, we discuss design implications to help more diverse independent innovation teams form and function.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"148 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128442386","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Incorporation of Generational Learning in Familiar Interfaces and Systems: A Design Fiction","authors":"S. G. Fields","doi":"10.1145/2957276.2957294","DOIUrl":"https://doi.org/10.1145/2957276.2957294","url":null,"abstract":"This design fiction presents a self-contained fictional study of the following description: Familiar interfaces have grown to be one of the most common forms of reaction computing in applications today. The last few years have seen a rise in the number of familiar interfaces that incorporate generational learning to improve their functionality between versions. Though the practice has many advantages, this study aims to add criticisms against the practice to the so far optimistic discussion. By analyzing the familiar interface of a popular game which aggressively incorporates generational learning into its versioning, the study suggests there may be unintentional consequences of generational learning that require further exploration.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115962511","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Barriers to Using, Customizing, and Printing 3D Designs on Thingiverse","authors":"C. Alcock, Nathaniel Hudson, Parmit K. Chilana","doi":"10.1145/2957276.2957301","DOIUrl":"https://doi.org/10.1145/2957276.2957301","url":null,"abstract":"Thingiverse is the largest 3D design-sharing online community with millions of users. Thingiverse provides a low-barrier-to-entry for exploring 3D printing as users can quickly download premade 3D designs and ask design-specific questions. In this paper, we investigate users' activities on Thingiverse and their conversations by using quantitative and qualitative analyses. Our findings shed light on various barriers in using, customizing, and printing premade 3D designs. The results suggest that although Thingiverse plays a key role in helping users get started with basic 3D printing, there are many opportunities to streamline the design-download-customize-print workflows. In particular, opportunities exist for designers to provide richer metadata, clarifications, and expert tips to help users succeed in printing objects and customizing existing 3D designs.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117096439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital Traces of Online Self-Organizing and Problem Solving in Disaster","authors":"M. Kogan","doi":"10.1145/2957276.2997022","DOIUrl":"https://doi.org/10.1145/2957276.2997022","url":null,"abstract":"Natural disasters are associated with breakdown of existing structures, but they also result in creation of new social ties in the process of self-organization and problem solving by those affected. In highly-distributed setting of social media, collaborative arrangements must depend on the aspects of work that facilitate (or not) the creation of a shared information space-such as an explicit shared site of work and visible, legible record of the activity. In my dissertation I investigate what organizational structures emerge through problem solving in the context of more or less explicit shared site of work and more or less visible record of activity.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"98 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117322746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
T. J. Scott, D. Perry, Alison Williams, Cecilia R. Aragon
{"title":"Beyond the Individual: The Dynamic Features of Distributed Affect","authors":"T. J. Scott, D. Perry, Alison Williams, Cecilia R. Aragon","doi":"10.1145/2957276.2957277","DOIUrl":"https://doi.org/10.1145/2957276.2957277","url":null,"abstract":"Affect has been identified as an important component of the communication practices of distributed teams. Our emerging theory of distributed affect moves beyond the individual as the primary unit of analysis, focusing instead on affect as a dynamic group process. Drawing upon a data set of over four years of chat logs from a distributed scientific collaboration relying on text-based communication to coordinate their work, we expand upon the framework of distributed affect and characterize the concept through five features: transference, resonance, pervasiveness, persistence, and representation. These features provide a set of descriptive components for interactions between people and their environment, their tools, and their present and historical references as part of a dynamical system of affect. We examine specific events in the group's history which highlight the dynamic way affect is operating in this context, and how it influences factors such as creative problem solving. The framework we describe offers a unique analytic lens for the study of computer-supported group work, and a useful tool for framing questions about the continued study of affect in collaborative teams.","PeriodicalId":244100,"journal":{"name":"Proceedings of the 2016 ACM International Conference on Supporting Group Work","volume":"78 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115045965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}