2022 Asia-Pacific Computer Technologies Conference (APCT)最新文献_第2页

Reviewers APCT 2022 APCT 2022

2022 Asia-Pacific Computer Technologies Conference (APCT) Pub Date : 2022-01-01 DOI: 10.1109/apct55107.2022.00007

引用次数: 0

Determining Factors Affecting Customer Loyalty to Internet Service Provider during the COVID-19 Pandemic: A Structural Equation Modeling Approach COVID-19大流行期间影响客户对互联网服务提供商忠诚度的决定因素:结构方程建模方法

2022 Asia-Pacific Computer Technologies Conference (APCT) Pub Date : 2022-01-01 DOI: 10.1109/APCT55107.2022.00009

Y. Prasetyo, A. K. Ong, Reny Nadlifatin, Bryan Alexander Setiady Ong, Luke Pratama Adiguna, Ivan Asallie, Hans Tanto, Kenny Arden

{"title":"Determining Factors Affecting Customer Loyalty to Internet Service Provider during the COVID-19 Pandemic: A Structural Equation Modeling Approach","authors":"Y. Prasetyo, A. K. Ong, Reny Nadlifatin, Bryan Alexander Setiady Ong, Luke Pratama Adiguna, Ivan Asallie, Hans Tanto, Kenny Arden","doi":"10.1109/APCT55107.2022.00009","DOIUrl":"https://doi.org/10.1109/APCT55107.2022.00009","url":null,"abstract":"Internet Service Provider (ISP) has been a critical aspect during the COVID-19 pandemic especially in developing countries such as Indonesia. The purpose of this study was to determine factors affecting customer loyalty to ISP in Indonesia during the COVID-19 pandemic by utilizing a structural equation modeling (SEM) approach. There were 252 respondents who voluntarily answered an online questionnaire which consisted of 49 questions that covered several factors such as Customer Service Performance (CSP), Internet Quality (IQ), Router Quality (RQ), Payment Method (PM), Internet Package (IP), Security & Privacy (SP), Promotion (P), COVID-19 impact (CV), Customer Satisfaction (CS), and Customer Loyalty (CL). SEM showed that IQ was found to have the highest effect on CS which subsequently led to CL, followed by SP, CSP, RQ, and PM. This study is one of the first studies that explored customer loyalty to Internet Service Providers during the COVID-19 pandemic. The SEM construct can be applied and extended to enhance customer satisfaction on ISP particularly in developing countries.","PeriodicalId":237645,"journal":{"name":"2022 Asia-Pacific Computer Technologies Conference (APCT)","volume":"231 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115806120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Smart Self-Service Transcripts and Certificates Printing System Supporting Campus Services and Epidemic Prevention 支持校园服务和防疫的智能自助成绩单和证书打印系统

2022 Asia-Pacific Computer Technologies Conference (APCT) Pub Date : 2022-01-01 DOI: 10.1109/APCT55107.2022.00015

Yan Zhu

{"title":"Smart Self-Service Transcripts and Certificates Printing System Supporting Campus Services and Epidemic Prevention","authors":"Yan Zhu","doi":"10.1109/APCT55107.2022.00015","DOIUrl":"https://doi.org/10.1109/APCT55107.2022.00015","url":null,"abstract":"Teachers and students in universities often need to print various transcripts and certificates. The service offices of campus usually require dedicated staff to provide stamping and printing services, which may be time-consuming and labor-intensive. Moreover, the traditional way of queuing in the service offices during the COVID-19 pandemic has the high risk of crowd gathering induced cross-infection of the epidemic. To overcome the above problems, a smart self-service transcripts and certificates printing system (SSTCPS) has been developed, which enables highly efficient unmanned campus service and epidemic prevention. This article introduces the design of the SSTCPS, demand analysis, system architecture, functional modules, and implementation effects. The SSTCPS consists of six modules: login authentication, item selection and preview, payment, printing and stamping, authenticity verification, and system management. It has the advantages of high efficiency, convenience, diversification, epidemic prevention, and intelligent management. Through the use of the system, it demonstrates that the smart self-service printing system could simplify work process, improve work efficiency, reduce the workload of management staff, and significantly reduce the risk of crowd gathering induced cross-infection of the epidemic.","PeriodicalId":237645,"journal":{"name":"2022 Asia-Pacific Computer Technologies Conference (APCT)","volume":"355 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126690313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Wind Shear Simulation and Integration of Civil Aircraft Based on Scenario 基于情景的民机风切变模拟与集成

2022 Asia-Pacific Computer Technologies Conference (APCT) Pub Date : 2022-01-01 DOI: 10.1109/APCT55107.2022.00014

Wenfeng Qiao, Xuyang Fu, Lin Liu, Hao Wang

引用次数: 1

Research on Knowledge Extraction Technology for Knowledge Graph Construction 面向知识图谱构建的知识抽取技术研究

2022 Asia-Pacific Computer Technologies Conference (APCT) Pub Date : 2022-01-01 DOI: 10.1109/APCT55107.2022.00020

Zhe Wang, F. Wan

引用次数: 0

Committees APCT 2022 委员会APCT 2022

2022 Asia-Pacific Computer Technologies Conference (APCT) Pub Date : 2022-01-01 DOI: 10.1109/apct55107.2022.00006

引用次数: 0

Research on the Regulation of Artificial Intelligence on the Orderly Development of China's Intelligent Economy 人工智能对中国智能经济有序发展的调控研究

2022 Asia-Pacific Computer Technologies Conference (APCT) Pub Date : 2022-01-01 DOI: 10.1109/APCT55107.2022.00017

Yihan Duan, Cailing Xu, Wenting Hu, Wang Zhao

引用次数: 0

Preface APCT 2022 APCT 2022前言

2022 Asia-Pacific Computer Technologies Conference (APCT) Pub Date : 2022-01-01 DOI: 10.1109/apct55107.2022.00005

引用次数: 0