Human Systems Engineering and Design (IHSED 2023): Future Trends and Applications最新文献

{"title":"Standardisation in support of accessibility for mobility users in Europe","authors":"E. Darmois, Martin Boecker","doi":"10.54941/ahfe1004137","DOIUrl":"https://doi.org/10.54941/ahfe1004137","url":null,"abstract":"Information and Communications Technologies (ICT) are playing an\u0000 ever-increasing role in everyone's lives, specially thanks to vast range of\u0000 ICT devices and services which create a lot of opportunities for end-users\u0000 (access to huge amounts of information, fostered people interaction, …),\u0000 thereby improving their quality of life. In this context, the role of\u0000 mobility-related devices (e.g., smartphones) and their use with services\u0000 (e.g., payment, public services) is key for enabling efficient and secure\u0000 end-user interaction.Two approaches can support this goal, regarding\u0000 terminology and language coverage. On the one hand, from the end-user point\u0000 of view, discovering and understanding the services offered by ICT should\u0000 not become a challenge, with different device manufacturers and service\u0000 providers using a divergent set of terms to denominate identical devices and\u0000 service features: a remedy for diverging denominations of features could be\u0000 harmonized and user-centered ICT terminologies, facilitating feature\u0000 recognition by all users, including those with cognitive impairments. On the\u0000 other hand, harmonized terminologies should be able to support diverse\u0000 languages, such as those spoken in European Union, in a consistent\u0000 manner.ETSI, the European Telecommunication Standards Institute, is the home\u0000 of global telecommunications standards such as 3G, LTE, 5G, and DECT, and\u0000 its Technical Committee Human Factors is publishing standards documents that\u0000 aim at increasing the usability and accessibility of ICT. ETSI has developed\u0000 and published a consistent approach for such harmonized ICT terminologies\u0000 materializing in a number of publicly and freely standardisation\u0000 documents.Several ETSI Specifications (ES) have been developed over time.\u0000 ETSI ES 202 076 is addressing a minimum set of spoken commands required to\u0000 control the generic and common functions of ICT devices and services that\u0000 use speaker-independent speech recognition. The related commands have been\u0000 specified for all the official languages of the European Union (EU) and the\u0000 European Free Trade Association (EFTA). A similar language range is\u0000 available for the ETSI ES 202 130 which specifies the minimum repertoires\u0000 and assignments of graphic (letter, digit and special) characters to\u0000 standard 12-key telephone keypads and specifies their ordering for ICT\u0000 devices with telephony functionality.Currently, ETSI is developing a\u0000 harmonized terminology -- published as ETSI Guide EG 203 499 -- covering\u0000 commonly used, basic ICT features of current and upcoming ICT devices (4\u0000 groups, e.g., telephony and photography), services and applications (12\u0000 groups, e.g., banking and navigation) focusing on mobile contexts of use.\u0000 The result is a multilingual terminology supporting over 800 terms.The work\u0000 has been undertaken in three steps by subsequent ETSI Specialist Tasks\u0000 Forces with a broadening language support, from 5 languages in the first\u0000 version up to a coverage of all the official ","PeriodicalId":231376,"journal":{"name":"Human Systems Engineering and Design (IHSED 2023): Future Trends\n and Applications","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125382602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"QHS methodology for strategic planning, KPIs and talent management in\u0000 cross-border transport drivers","authors":"Jose Luis De La Fuente Piñeirua, Rodolfo Martinez Gutierrez, Carlos Antonio Valdez Barrera, Pedro Valdez Barrera","doi":"10.54941/ahfe1004168","DOIUrl":"https://doi.org/10.54941/ahfe1004168","url":null,"abstract":"The companies that integrate the supply chain of foreign trade and\u0000 customs offer the service of transport of goods as a key piece of their\u0000 business model, to maintain competitiveness in the market before the\u0000 regulatory requirements and organizational growth it is necessary to manage\u0000 the specialized talent in positions of Cross-border Transport Drivers,\u0000 through competency standards and KPI monitoring that integrates the business\u0000 philosophy, with the implementation of the QHS methodology it is projected\u0000 as a tool for the development of a corporate strategic plan for\u0000 consolidation of operations.","PeriodicalId":231376,"journal":{"name":"Human Systems Engineering and Design (IHSED 2023): Future Trends\n and Applications","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133248424","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}