{"title":"Trade-terms Based Pricing Method for Export Commodity","authors":"Shijin Wang, Jiaolong Wang","doi":"10.1109/IEEM45057.2020.9309843","DOIUrl":"https://doi.org/10.1109/IEEM45057.2020.9309843","url":null,"abstract":"By far, the researches on the pricing methods of export commodity from China are very limited. This paper proposes a pricing model for export commodity by taking risk factors and trade terms into account. More specifically, the pricing of bulk export commodities is affected by many factors, including cost factors, market supply and demand factors and risk factors. Cost factors include production costs and logistics costs, market supply and demand factors represent that commodity prices are affected by market supply and demand conditions, and risk factors mainly mean that different choices of trade terms, cost, insurance and freight (CIF) or free on board (FOB), will cause suppliers to bear different risks. In this paper, the economic order quantity (EOQ) model is used to quantify production costs, the \"base price + freight index fluctuation\" model and the \"base price + fuel price fluctuation\" model are used to quantify logistics costs, and the risk costs under the influence of risk factors are calculated based on historical data. Finally, a pricing model for commodities based on different trade terms (CIF or FOB) is established, and the optimal prices can be determined.","PeriodicalId":226426,"journal":{"name":"2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","volume":"51 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116320859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Marabe Hotpower Magana, E. M. Bakama, S. Mukwakungu, N. Sukdeo
{"title":"The Implementation of ISO 9001:2015 to Improve Quality Service: A Descriptive Study on a South African Service Organization","authors":"Marabe Hotpower Magana, E. M. Bakama, S. Mukwakungu, N. Sukdeo","doi":"10.1109/IEEM45057.2020.9309854","DOIUrl":"https://doi.org/10.1109/IEEM45057.2020.9309854","url":null,"abstract":"The study emphasizes on the execution of ISO 9001: 2015; within a South African service origination that provides learning programs in engineering industries. This study analyses the implementation of ISO 9001:2015 within the service organization. The rationale behind the study is to aid management to understand ISO 9001:2015 and align it with the organization’s mission to attain optimum performance while providing the stakeholders with pinnacle quality. A descriptive approach using both quantitative and qualitative methods were utilized to analyze the data gathered from respondents (70 customers). The data was collected within the organization based on the business experience of the respondents. The analysis showed that many complaints from customers on the quality of the service delivered were recorded highlighting that the service company needs improvement in the central administration department and improves the efficiency of the learner’s registration. The complaints management graph highlights that the organization needs improvement in the communication process with learners. Nevertheless, it was concluded that some learners are also satisfied with the call center personnel and the service they receive from them.","PeriodicalId":226426,"journal":{"name":"2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116328522","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Developing Knowledge Management System for Supporting Learning Activity in the Ceramics Craft Education","authors":"Tzu-Yun Hsu, Hsien-Jung Wu","doi":"10.1109/IEEM45057.2020.9309917","DOIUrl":"https://doi.org/10.1109/IEEM45057.2020.9309917","url":null,"abstract":"Traditional craft education greatly relies on teacher-student relationship that transmits knowledge of skills and processes through demonstration. This way of distributing craft knowledge decreases the learning effectiveness for lack of methodical knowledge retrieval and sharing approach. This paper presents a knowledge management system that transfers tacit knowledge of the craft practitioner in collaboration with the teacher’s pedagogy in the craft education. Initially, a protocol analysis is used to capture the tacit knowledge from the external expert of craft practitioner and paired with the teacher’s pre-class preparation stored in the current teaching archive. Focused on the procedural type of knowledge, the proposed knowledge management system is examined in a ceramics craft course offered in the author’s department. This paper illustrates the picture of linking KM system with craft teaching scenario. Through the aid of multimedia learning environment, students show encouraging progress in their creative works based on the support of the knowledge management system.","PeriodicalId":226426,"journal":{"name":"2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125511153","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"News media sentiments and Stock markets: the Indian perspective","authors":"Shweta Agarwal, U. Goel, Shailendra Kumar","doi":"10.1109/IEEM45057.2020.9309870","DOIUrl":"https://doi.org/10.1109/IEEM45057.2020.9309870","url":null,"abstract":"Technological advancements accompanied with the gradual decrease in the cost of communication systems have ensured that the humankind is constantly bombarded with the information from around the world. Internet has become Information Super Highway on which any information travels with a lightning speed and easily permeates into all spheres of life. Capital markets also prosper on information and the information revolution has transformed these markets. This paper attempts to investigate the impact of information diffused through the news media on the stock markets of an emerging economy, with evidences from India.","PeriodicalId":226426,"journal":{"name":"2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","volume":"128 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128964806","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
G. Schuh, A. Gützlaff, S. Cremer, Jannik Lammersmann, Yuan Liu
{"title":"Business Model and Organization – Interdependencies for Customer-Centric Continuous Innovation in Subscription Business","authors":"G. Schuh, A. Gützlaff, S. Cremer, Jannik Lammersmann, Yuan Liu","doi":"10.1109/IEEM45057.2020.9309897","DOIUrl":"https://doi.org/10.1109/IEEM45057.2020.9309897","url":null,"abstract":"Subscription business models are increasingly gaining attention in the manufacturing industry. By consequently focusing on solving the customers’ problems instead of focusing on products, machine manufacturers may establish a long-term relationship with their customers and gain a stronger competitive position. In order to be successful, the business model needs to include the ability for continuous innovation and thus steadily increase the customers’ benefits. At the same time, the introduction of a new business model comes along with a complex set of implications for the provider’s organization. Literature suggests that mutual dependencies between the provider’s business model, its organization and customers exist. Yet no management model so far is able to illustrate the complexity of these interdependencies in subscription models. The presented work intends to do so by including both the direct interdependencies between business models and organizations as well as indirect interdependencies which are caused by continuous innovation of offers and customer interactions. The model serves manufacturers of the machinery and equipment industry as an organizational guideline in managing subscription business models.","PeriodicalId":226426,"journal":{"name":"2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127457374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How Could Antecedents to Project Collaborative Effectiveness Through Project War-Room Meetings, Develop Cohesion in Multicultural Teams: While Problem-Solving?","authors":"A. Hepworth, Sevil Hepworth","doi":"10.1109/IEEM45057.2020.9309974","DOIUrl":"https://doi.org/10.1109/IEEM45057.2020.9309974","url":null,"abstract":"This study focused on using War-Room Meetings (WRM) as a vehicle to developing team cohesion in multicultural project teams in Oil and Gas civil, and marine infrastructure projects. Although the concept of collaboration and multicultural diversity is extensively viewed as organisational social structures, most theories of developing cohesion are sceptical about the social process within which it might occur. We explored the theory of combing daily WRM and problem-solving while strengthening the social-structures in diverse, multicultural-teams. We started by examining mainstream literature to develop conceptual theories. This study also used interviews and an Action Learning group to collect data and evaluate ideas into action. Our findings suggested, team building, problem-solving, multicultural-teams, language barriers, and networking could improve by using WRM. These concepts influenced ambidexterity which balances between exploitation and exploration; therefore, manipulating ideas and using flexibility to test a variety of shared beliefs.","PeriodicalId":226426,"journal":{"name":"2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","volume":"126 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132676846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Thammarsat Visutarrom, T. Chiang, A. Konak, S. Kulturel-Konak
{"title":"Reinforcement Learning-Based Differential Evolution for Solving Economic Dispatch Problems","authors":"Thammarsat Visutarrom, T. Chiang, A. Konak, S. Kulturel-Konak","doi":"10.1109/IEEM45057.2020.9309983","DOIUrl":"https://doi.org/10.1109/IEEM45057.2020.9309983","url":null,"abstract":"In power systems, economic dispatch (ED) deals with the power allocation of power generation units to meet the power demand and minimize the cost. Many metaheuristics have been proposed to solve the ED problem with promising results. However, the performance of these algorithms might be sensitive to their parameter settings, and parameter tuning requires considerable effort. In this paper, a reinforcement learning (RL)-based differential evolution (DE) is proposed to solve the ED problem. We develop an RL mechanism to adaptively set two critical parameters, crossover rate (CR) and scaling factor (F), of DE. The performance of the proposed RLDE is compared with the canonical DE and several algorithms in the literature using three test systems. Our algorithm shows good solution quality and strong robustness.","PeriodicalId":226426,"journal":{"name":"2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127220498","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
F. Lestari, Hertina, Lusiana Ritia, Irsan N. Riandika, Ahmad Mas'ari
{"title":"Impact of Halal Labeling on Brand Image on Cosmetic Product","authors":"F. Lestari, Hertina, Lusiana Ritia, Irsan N. Riandika, Ahmad Mas'ari","doi":"10.1109/IEEM45057.2020.9309916","DOIUrl":"https://doi.org/10.1109/IEEM45057.2020.9309916","url":null,"abstract":"Indonesia has the largest number of Muslims in the world. Consequently, the halal product market has a high demand from customers. In addition, Halal Brand image is one of the company’s strategies to attract many consumers. The purpose of this study is to measure the impact of halal labeling on brand image. The case study of this research was conducted in Indonesia by making cosmetic products that have halal labeling. This research used quantitative methods with a structural equation modeling approach and has 200 sample data. The results of this study found that the performance of the halal labeling had a significant effect on the brand image of halal product cosmetics of 97.4%. The implication of this research shows that the inclusion of halal labeling on cosmetic products has a good effect on brand image. Further research is suggested to conduct a study of product name selection to implement the concept of halal on the product. It aims to increase consumer confidence in buying cosmetic products.","PeriodicalId":226426,"journal":{"name":"2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130692925","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mahmoud Ershadi, Marcus Jefferies, P. Davis, M. Mojtahedi
{"title":"Breakthrough Capabilities for Delivering High-performing Project Management Offices (PMOs) in Construction Enterprises","authors":"Mahmoud Ershadi, Marcus Jefferies, P. Davis, M. Mojtahedi","doi":"10.1109/IEEM45057.2020.9309918","DOIUrl":"https://doi.org/10.1109/IEEM45057.2020.9309918","url":null,"abstract":"The concept of the project management office (PMO) is well-established in academic literature. This organizational phenomenon has revolutionized practices applied by organizations toward coordinating and overseeing multiple projects throughout the design, engineering, initiation, execution, and handover stages. The construction industry is one of the contexts in which more research is still needed to provide practical guidelines for achieving effective PMO functioning. This study explores several core capabilities of these entities from the perspective of construction project management practitioners working in the contracting sector. In this regard, we solicited expert judgment based on an online questionnaire followed by thematic analysis. Respondents suggested six drivers that can contribute to improving the effectiveness of construction PMOs in practice. This study provides insight into some capabilities that can be employed for delivering high-performing PMOs.","PeriodicalId":226426,"journal":{"name":"2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132468469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Comparing Design Preference of Guide Road Signs by Native Arabic Speakers and International Speakers in the State of Qatar","authors":"Asma Mahgoub, Pilsung Choe","doi":"10.1109/IEEM45057.2020.9309895","DOIUrl":"https://doi.org/10.1109/IEEM45057.2020.9309895","url":null,"abstract":"Guide road signs are used to help drivers. These signs should be designed properly and provided effectively to maximize the transmitted information in a short time in driving. The design of guide road signs should be made carefully when multi-languages are used, which is the case of Qatar. To compare the preference of a guide road sign design between different language speakers, an online survey was conducted. Participants rated a design using a 7-Likert scale. They preferred road signs having a background of different colors and a vertical text layout. A group t-test was conducted for comparisons between native Arabic speakers and international speakers whose native language is not Arabic. The results showed that there is no significant difference between the two groups. Based on the result, the proposed design can be effectively used for all drivers regardless of their native language in Qatar.","PeriodicalId":226426,"journal":{"name":"2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128369551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}