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Quality Management: Tools, Methods, and Standards最新文献

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The Agency of Management Tools 管理工具的代理
Quality Management: Tools, Methods, and Standards Pub Date : 2019-08-08 DOI: 10.1017/9781108553858.007
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引用次数: 0
Interactional Perspectives on Management Tools 管理工具的交互视角
Quality Management: Tools, Methods, and Standards Pub Date : 2019-08-08 DOI: 10.1017/9781108553858.006
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引用次数: 0
Institutionalist Perspectives on Management Tools 管理工具的制度主义视角
Quality Management: Tools, Methods, and Standards Pub Date : 2019-08-08 DOI: 10.1017/9781108553858.005
{"title":"Institutionalist Perspectives on Management Tools","authors":"","doi":"10.1017/9781108553858.005","DOIUrl":"https://doi.org/10.1017/9781108553858.005","url":null,"abstract":"","PeriodicalId":20993,"journal":{"name":"Quality Management: Tools, Methods, and Standards","volume":"50 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73478432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cross-Reading the Theses on Some Generic Questions 交叉阅读若干一般性问题的论文
Quality Management: Tools, Methods, and Standards Pub Date : 2019-08-08 DOI: 10.1017/9781108553858.009
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引用次数: 0
Traditional Approaches 传统方法
Quality Management: Tools, Methods, and Standards Pub Date : 2019-08-08 DOI: 10.1017/9781108553858.003
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引用次数: 1
Index 指数
Quality Management: Tools, Methods, and Standards Pub Date : 2019-08-08 DOI: 10.1017/9781108553858.012
{"title":"Index","authors":"","doi":"10.1017/9781108553858.012","DOIUrl":"https://doi.org/10.1017/9781108553858.012","url":null,"abstract":"","PeriodicalId":20993,"journal":{"name":"Quality Management: Tools, Methods, and Standards","volume":"59 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80843265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Critical Perspectives on Management Tools 管理工具的关键观点
Quality Management: Tools, Methods, and Standards Pub Date : 2019-08-08 DOI: 10.1017/9781108553858.004
{"title":"Critical Perspectives on Management Tools","authors":"","doi":"10.1017/9781108553858.004","DOIUrl":"https://doi.org/10.1017/9781108553858.004","url":null,"abstract":"","PeriodicalId":20993,"journal":{"name":"Quality Management: Tools, Methods, and Standards","volume":"5 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84172490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Studying the Tool in All Its Various States 研究各种状态下的工具
Quality Management: Tools, Methods, and Standards Pub Date : 2019-08-08 DOI: 10.1017/9781108553858.010
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引用次数: 0
12. ISO 9000 Quality Standards 12. iso9000质量标准
Quality Management: Tools, Methods, and Standards Pub Date : 2019-05-09 DOI: 10.1108/978-1-78769-801-720191012
Mauro Coletto, Tommaso De Monte
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引用次数: 0
7. Customer Satisfaction Analyses 7. 顾客满意度分析
Quality Management: Tools, Methods, and Standards Pub Date : 2019-05-09 DOI: 10.1108/978-1-78769-801-720191007
M. Sartor
{"title":"7. Customer Satisfaction Analyses","authors":"M. Sartor","doi":"10.1108/978-1-78769-801-720191007","DOIUrl":"https://doi.org/10.1108/978-1-78769-801-720191007","url":null,"abstract":"Customer satisfaction is a term used to explain how products and services supplied by a company meet or surpass customer expectation. \u0000 \u0000Customer satisfaction is defined as the number/percentage of customers whose experience with products/services exceeds identified satisfaction goals. \u0000 \u0000This chapter explains how to develop customer satisfaction analyses (from the preliminary study to the analysis of the results) and some methods to represents the major findings.","PeriodicalId":20993,"journal":{"name":"Quality Management: Tools, Methods, and Standards","volume":"103 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85784332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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