Jason Alexander, A. Roudaut, Jürgen Steimle, K. Hornbæk, M. B. Alonso, Sean Follmer, Timothy R. Merritt
{"title":"Grand Challenges in Shape-Changing Interface Research","authors":"Jason Alexander, A. Roudaut, Jürgen Steimle, K. Hornbæk, M. B. Alonso, Sean Follmer, Timothy R. Merritt","doi":"10.1145/3173574.3173873","DOIUrl":"https://doi.org/10.1145/3173574.3173873","url":null,"abstract":"Shape-changing interfaces have emerged as a new method for interacting with computers, using dynamic changes in a device's physical shape for input and output. With the advances of research into shape-changing interfaces, we see a need to synthesize the main, open research questions. The purpose of this synthesis is to formulate common challenges across the diverse fields engaged in shape-change research, to facilitate progression from single prototypes and individual design explorations to grander scientific goals, and to draw attention to challenges that come with maturity, including those concerning ethics, theory-building, and societal impact. In this article we therefore present 12 grand challenges for research on shape-changing interfaces, derived from a three-day workshop with 25 shape-changing interface experts with backgrounds in design, computer science, human-computer interaction, engineering, robotics, and material science.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78674309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kristen Vaccaro, Tanvi Agarwalla, S. Shivakumar, Ranjitha Kumar
{"title":"Designing the Future of Personal Fashion","authors":"Kristen Vaccaro, Tanvi Agarwalla, S. Shivakumar, Ranjitha Kumar","doi":"10.1145/3173574.3174201","DOIUrl":"https://doi.org/10.1145/3173574.3174201","url":null,"abstract":"Advances in computer vision and machine learning are changing the way people dress and buy clothes. Given the vast space of fashion problems, where can data-driven technologies provide the most value? To understand consumer pain points and opportunities for technological interventions, this paper presents the results from two independent need-finding studies that explore the gold-standard of personalized shopping: interacting with a personal stylist. Through interviews with five personal stylists, we study the range of problems they address and their in-person processes for working with clients. In a separate study, we investigate how styling experiences map to online settings by building and releasing a chatbot that connects users to one-on-one sessions with a stylist, acquiring more than 70 organic users in three weeks. These conversations reveal that in-person and online styling sessions share similar goals, but online sessions often involve smaller problems that can be resolved more quickly. Based on these explorations, we propose future highly personalized, online interactions that address consumer trust and uncertainty, and discuss opportunities for automation.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79196786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Characterizing Finger Pitch and Roll Orientation During Atomic Touch Actions","authors":"Alix Goguey, Géry Casiez, Daniel Vogel, C. Gutwin","doi":"10.1145/3173574.3174163","DOIUrl":"https://doi.org/10.1145/3173574.3174163","url":null,"abstract":"Atomic interactions in touch interfaces, like tap, drag, and flick, are well understood in terms of interaction design, but less is known about their physical performance characteristics. We carried out a study to gather baseline data about finger pitch and roll orientation during atomic touch input actions. Our results show differences in orientation and range for different fingers, hands, and actions, and we analyse the effect of tablet angle. Our data provides designers and researchers with a new resource to better understand what interactions are possible in different settings ( e.g. when using the left or right hand), to design novel interaction techniques that use orientation as input (e.g. using finger tilt as an implicit mode), and to determine whether new sensing techniques are feasible (e.g. using fingerprints for identifying specific finger touches).","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77084897","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ThermoKiosk: Investigating Roles for Digital Surveys of Thermal Experience in Workplace Comfort Management","authors":"A. Clear, S. Finnigan, P. Olivier, R. Comber","doi":"10.1145/3173574.3173956","DOIUrl":"https://doi.org/10.1145/3173574.3173956","url":null,"abstract":"Thermal comfort in shared workplaces is often contested and impacts productivity, wellbeing, and energy use. Yet, subjective and situated comfort experiences are rarely captured and engaged with. In this paper, we explore roles for digital surveys in capturing and visualising subjective experiences of comfort in situ for comfort management. We present findings from a 3-week field trial of our prototype system called ThermoKiosk, which we deployed in an open plan, shared office with a history of thermal comfort complaints. In interviews with occupants and members of facilities management, we find that the data and interactions can play an important role in initiating dialogue to understand and handle tensions, and point to design considerations for more systematically integrating them into workplace comfort practices.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83938326","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jhim Kiel M. Verame, Enrico Costanza, J. Fischer, Andy Crabtree, S. Ramchurn, T. Rodden, Nicholas R. Jennings
{"title":"Learning from the Veg Box: Designing Unpredictability in Agency Delegation","authors":"Jhim Kiel M. Verame, Enrico Costanza, J. Fischer, Andy Crabtree, S. Ramchurn, T. Rodden, Nicholas R. Jennings","doi":"10.1145/3173574.3174021","DOIUrl":"https://doi.org/10.1145/3173574.3174021","url":null,"abstract":"The Internet of Things (IoT) promises to enable applications that foster a more efficient, sustainable, and healthy way of life. If end-users are to take full advantage of these developments we foresee the need for future IoT systems and services to include an element of autonomy and support the delegation of agency to software processes and connected devices. To inform the design of such future technology, we report on a breaching experiment designed to investigate how people integrate an unpredictable service, through the veg box scheme, in everyday life. Findings from our semi-structured interviews and a two-week diary study with 11 households reveal that agency delegation must be warranted, that it must be possible to incorporate delegated decisions into everyday activities, and that delegation is subject to constraint. We further discuss design implications on the need to support people's diverse values, and their coordinative and creative practices.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86132830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. V. Kleek, Reuben Binns, Jun Zhao, Adam Slack, Sauyon Lee, Dean Ottewell, N. Shadbolt
{"title":"X-Ray Refine: Supporting the Exploration and Refinement of Information Exposure Resulting from Smartphone Apps","authors":"M. V. Kleek, Reuben Binns, Jun Zhao, Adam Slack, Sauyon Lee, Dean Ottewell, N. Shadbolt","doi":"10.1145/3173574.3173967","DOIUrl":"https://doi.org/10.1145/3173574.3173967","url":null,"abstract":"Most smartphone apps collect and share information with various first and third parties; yet, such data collection practices remain largely unbeknownst to, and outside the control of, end-users. In this paper, we seek to understand the potential for tools to help people refine their exposure to third parties, resulting from their app usage. We designed an interactive, focus-plus-context display called X-Ray Refine (Refine) that uses models of over 1 million Android apps to visualise a person's exposure profile based on their durations of app use. To support exploration of mitigation strategies, emphRefine can simulate actions such as app usage reduction, removal, and substitution. A lab study of emphRefine found participants achieved a high-level understanding of their exposure, and identified data collection behaviours that violated both their expectations and privacy preferences. Participants also devised bespoke strategies to achieve privacy goals, identifying the key barriers to achieving them.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88190692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Inaccuracy Blindness in Collaboration Persists, even with an Evaluation Prompt","authors":"Aimée A. Kane, S. Kiesler, Ruogu Kang","doi":"10.1145/3173574.3174068","DOIUrl":"https://doi.org/10.1145/3173574.3174068","url":null,"abstract":"The tendency to believe and act on others' misinformation is documented in much prior work. This paper focuses on inaccuracy blindness, the tendency to take a collaborator's poor information at face value, which reduces problem-solving success. We draw on social psychological research from the 1970s showing that evaluative rating scales can prompt a change in perspective. In a series of studies, we prototyped and tested an evaluation prompt meant to encourage skepticism in participant detectives trying to identify a serial killer. In tests of the prototype, the prompt was partially successful in inducing skepticism (Exp. 1), but a larger study (Exp. 2) showed that, despite the evaluation prompt, participants' inaccuracy blindness persisted. This work, and the literature more generally, shows that the tendency to be misled by collaborators' inaccurate information remains a strong phenomenon that is hard to counteract and remains a significant challenge for the CHI community.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77139262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yang Zhang, Chouchang Yang, S. Hudson, Chris Harrison, A. Sample
{"title":"Wall++: Room-Scale Interactive and Context-Aware Sensing","authors":"Yang Zhang, Chouchang Yang, S. Hudson, Chris Harrison, A. Sample","doi":"10.1145/3173574.3173847","DOIUrl":"https://doi.org/10.1145/3173574.3173847","url":null,"abstract":"Human environments are typified by walls, homes, offices, schools, museums, hospitals and pretty much every indoor context one can imagine has walls. In many cases, they make up a majority of readily accessible indoor surface area, and yet they are static their primary function is to be a wall, separating spaces and hiding infrastructure. We present Wall++, a low-cost sensing approach that allows walls to become a smart infrastructure. Instead of merely separating spaces, walls can now enhance rooms with sensing and interactivity. Our wall treatment and sensing hardware can track users' touch and gestures, as well as estimate body pose if they are close. By capturing airborne electromagnetic noise, we can also detect what appliances are active and where they are located. Through a series of evaluations, we demonstrate Wall++ can enable robust room-scale interactive and context-aware applications.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77292087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ConceptScape: Collaborative Concept Mapping for Video Learning","authors":"Ching Liu, Juho Kim, Hao-Chuan Wang","doi":"10.1145/3173574.3173961","DOIUrl":"https://doi.org/10.1145/3173574.3173961","url":null,"abstract":"While video has become a widely adopted medium for online learning, existing video players provide limited support for navigation and learning. It is difficult to locate parts of the video that are linked to specific concepts. Also, most video players afford passive watching, thus making it difficult for learners with limited metacognitive skills to deeply engage with the content and reflect on their understanding. To support concept-driven navigation and comprehension of lecture videos, we present ConceptScape, a system that generates and presents a concept map for lecture videos. ConceptScape engages crowd workers to collaboratively generate a concept map by prompting them to externalize reflections on the video. We present two studies to show that (1) interactive concept maps can be useful tools for concept-based video navigation and comprehension, and (2) with ConceptScape, novice crowd workers can collaboratively generate complex concept maps that match the quality of those by experts.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77445667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Austin Toombs, K. Morrissey, E. Simpson, Colin M. Gray, John Vines, Madeline Balaam
{"title":"Supporting the Complex Social Lives of New Parents","authors":"Austin Toombs, K. Morrissey, E. Simpson, Colin M. Gray, John Vines, Madeline Balaam","doi":"10.1145/3173574.3173994","DOIUrl":"https://doi.org/10.1145/3173574.3173994","url":null,"abstract":"One of the many challenges of becoming a parent is the shift in one's social life. As HCI researchers have begun to investigate the intersection of sociotechnical system design and parenthood, they have also sought to understand how parents' social lives can be best supported. We build on these strands of research through a qualitative study with new parents regarding the role of digital technologies in their social lives as they transition to parenthood. We demonstrate how sociotechnical systems are entangled in the ways new parents manage their relationships, build (or resist building) new friendships and ad hoc support systems, and navigate the vulnerabilities of parenthood. We discuss how systems designed for new parents can better support the vulnerabilities they internalize, the diverse friendships they desire, and the logistical challenges they experience. We conclude with recommendations for future design and research in this area.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91493809","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}