Dikky Nur Hidayat, Romy Rizki Hasbianur, Sarah Lutfiani, Asni Komalasari
{"title":"SWOT Analysis of Aryakibansland Tourist Destination Development Using 3A Tourism Components (Attraction, Accessibility and Amenity)","authors":"Dikky Nur Hidayat, Romy Rizki Hasbianur, Sarah Lutfiani, Asni Komalasari","doi":"10.20414/juwita.v3i1.10359","DOIUrl":"https://doi.org/10.20414/juwita.v3i1.10359","url":null,"abstract":"Purpose: The purpose of This study aims to analyze the development of Aryakibansland tourist attractions using the 3A tourism components: Attractions, Accessibility, and Amenity at Aryakibansland.\u0000Method: This research uses a descriptive qualitative approach with data collection methods through observation and literature study. Qualitative research was chosen because it is in accordance with the research objectives that want to observe and analyze the development of aryakibansland tourist attraction. The data obtained was then analyzed using SWOT analysis (Strength, Weakness, Opportunity, & Treath).\u0000Result: Based on the results of the study, it can be concluded that the development of Aryakibans Land tourist attraction can be done by using the 3A tourism component (Attraction, Accessibility, and Amenity) in an effort to develop its tourist attraction, among others: Aryakibans Land develops natural and artificial potential to the maximum, adds travel route instructions to get to the tourist attractions, and adds more supporting facilities, such as: gazebos, security posts, places to eat. As for the SWOT analysis strategy carried out is to strengthen the brand of tourist attractions with promotions, hold socialization with governments such as the tourism office and the UMKM office to create innovations in tourism that have high economic value, strengthen the safety factor for tourist visitors to feel safe and education about flood mitigation to reduce the impact of flood disaster threats.\u0000Contribution: This article contributes to the development of aryakibansland tourism, with the results of the research produced can provide policy recommendations for tourism managers and local governments to develop tourist destinations, such as providing proper infrastructure for tourists so that accessibility aspects can be better, and improving aspects of amenity, such as tourist support facilities need to be reproduced, because this factor can cause tourists to be interested in visiting a tourist destination.\u0000 ","PeriodicalId":203072,"journal":{"name":"Jurnal Pariwisata Nusantara (JUWITA)","volume":" 1094","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141669026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hanif Habibie, Shilva Humairah, Ella Riskhina Putri, Atikah Nurhayati, Dewi Ratnasari
{"title":"Designing Tourist Itineraries with Design Thinking and System Usability Scale: A Case Study of Uluwatu Island, Bali","authors":"Hanif Habibie, Shilva Humairah, Ella Riskhina Putri, Atikah Nurhayati, Dewi Ratnasari","doi":"10.20414/juwita.v3i1.10506","DOIUrl":"https://doi.org/10.20414/juwita.v3i1.10506","url":null,"abstract":"Purpose: This research aims to design a travel itinerary media that integrates necessary elements from various sources and presents them in an attractive and informative format. The approach used is Design Thinking, which places the user at the center of the design process.\u0000Method: The research employs the Design Thinking approach, which involves five main stages: Empathy, Define, Ideate, Prototype, and Test. Data were collected through direct observation, questionnaires, and analysis of tourist behavior and preferences. The resulting prototype was tested by a representative group of users to assess the functionality and usability of the travel itinerary design.\u0000Result: The study culminated in the creation of a tourist itinerary media design, developed through the Design Thinking process. This design effectively integrates essential elements from diverse sources, ensuring it is both visually appealing and informative. Crucially, user testing with the System Usability Scale (SUS) produced an average score of 76.75. This score reflects a high level of user satisfaction and confirms the system's strong usability, highlighting the design's potential for enhancing the tourist experience. The positive reception underscores the study's impact in offering a user-friendly and engaging tool for tourism planning.\u0000Contribution: The main contribution of this study is the development of a more innovative tourist itinerary design that is in line with user needs. Through the Design Thinking approach, this research provides practical guidance for designing relevant and effective solutions in the tourism industry context.","PeriodicalId":203072,"journal":{"name":"Jurnal Pariwisata Nusantara (JUWITA)","volume":" 26","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141671495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Thai University Students’ Perceptions of Factors Affecting the Thai Tourism Industry: A Case Study","authors":"Janpha Thadphoothon","doi":"10.20414/juwita.v2i2.8053","DOIUrl":"https://doi.org/10.20414/juwita.v2i2.8053","url":null,"abstract":"Purpose: The aim of this study was to investigate Thai university students’ perceptions of the factors that would affect the tourism industry of Thailand.\u0000Method: Forty-five (45) undergraduates in a university in Thailand were asked to answer the questionnaire of nine questions on the effects of selected factors affecting the Thai tourism industry. The data collection was done in March 2021. The collected data were analyzed using basic descriptive statistics.\u0000Result: The results showed that Covid-19 pandemic was perceived to be the factor with the greatest impact on Thai tourism (Mean = 4.86), followed closely by the internal political problems (Mean = 4.40). .The lowest three factors were found to be the climate crises (Mean = 3.64), US-China trade war (Mean = 3.55), and robots/AI (Mean = 3.13). Foreign language skills, communication, and technology use were among the highly cited skills and abilities Thai people should be focusing more on.\u0000Contribution: This study adds valuable insights to the existing body of knowledge in the field of tourism and hospitality management. The findings provide a perspective on the factors influencing the industry's performance, especially revealing the intricate interplay between socio-political, environmental, and economic factors.","PeriodicalId":203072,"journal":{"name":"Jurnal Pariwisata Nusantara (JUWITA)","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126618345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kevin Gustian Yulius, Annabella N. Adhitya, Jessica Valencia, V. Goeltom
{"title":"Customer Values and Repurchase Intention in Pasar Lama Culinary Center, Tangerang","authors":"Kevin Gustian Yulius, Annabella N. Adhitya, Jessica Valencia, V. Goeltom","doi":"10.20414/juwita.v2i2.7798","DOIUrl":"https://doi.org/10.20414/juwita.v2i2.7798","url":null,"abstract":"Purpose: Pasar Lama, a culinary center located in Tangerang’s Chinatown area. This area is famous for its’ street food and exclusive food and beverage vendors. Repurchase intention in a food and beverage establishment is affected by utilitarian and hedonic values of the customer. Perceived values are also influenced by several factors, namely food quality, service quality, physical environment, price, and rapidity. Researching repurchase intention in Pasar Lama is crucial for enhancing culinary tourism's sustainability, guiding businesses, attracting more tourists, informing policies, and preserving local culture.\u0000Method: This is a quantitative explanatory research with cross-sectional data with people who visited and bought street food in Pasar Lama as the population. The sampling technique was purposive sampling with 160 respondents given online questionnaires. The data was the analyzed with SEM-PLS method using SMART-PLS v3.0.\u0000Result: The result pointing out a different conclusion than the previous study because of the difference between population. Four hypotheses were rejected on the relation of food and service quality with utilitarian value, and physical environment & price with hedonic value.\u0000Contribution: A heterogenous population in Pasar Lama and Indonesia would bring different result on influence of perceived values on repurchase intention. Different settings, time dimensions, and sampling technique are suggested for future research.","PeriodicalId":203072,"journal":{"name":"Jurnal Pariwisata Nusantara (JUWITA)","volume":"256 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133780647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Huong Giang Vu, Thanh Trung Nguyen, Thi Hoang Giang Ngo, Le My Vu
{"title":"Applying TOE Framework for Researching the Intention of Adopting Social Media in 2-3-Star Hotels in Hanoi","authors":"Huong Giang Vu, Thanh Trung Nguyen, Thi Hoang Giang Ngo, Le My Vu","doi":"10.20414/juwita.v2i2.8089","DOIUrl":"https://doi.org/10.20414/juwita.v2i2.8089","url":null,"abstract":"Purpose: The study aims at unraveling the factors that impact the intention of adopting social media in 2–3-star hotels in Hanoi.\u0000Method: A mixed-methods research design was adopted, synergizing both qualitative and quantitative approaches to afford a comprehensive exploration of the research objectives.\u0000Result: Qualitative insights from in-depth interviews reveal participants' perspectives on technology, organizational, and environmental contexts. Quantitative findings from structured questionnaires affirm that user-friendly platforms, management support, industry competition, and guest expectations positively influence adoption intentions. These insights highlight the complex interplay between technological attributes, organizational dynamics, and environmental factors in shaping hotels' inclination to integrate social media platforms.\u0000Contribution: The study's theoretical contributions is achieved through the academic discourse. The synthesis of empirical revelations with established theories enriches the theoretical fabric, offering insights that resonate beyond this study's scope. The alignment with TOE framework extends the conceptual underpinnings of social media adoption within the hospitality domain. In practical terms, this study empowers hotel practitioners with actionable insights. The emphasis on management support, resource allocation, guest-centric engagement, and strategic adaptation furnishes practitioners with a compass to navigate the complex landscape of social media integration in 2-3-star hotels in Hanoi.","PeriodicalId":203072,"journal":{"name":"Jurnal Pariwisata Nusantara (JUWITA)","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131013628","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Firza Tullah Aufa, Febbi Ari Istiqomah, Nur Fadillah, Feri Ferdian
{"title":"The Increasing of Employee Retention in The Hotel Industry: Diagnosing the Effect of Work-Life Balance","authors":"Firza Tullah Aufa, Febbi Ari Istiqomah, Nur Fadillah, Feri Ferdian","doi":"10.20414/juwita.v2i2.7286","DOIUrl":"https://doi.org/10.20414/juwita.v2i2.7286","url":null,"abstract":"Purpose: This paper investigates the influence of job engagement and work-life balance on increasing employee retention in the Hotel Industry.\u0000Method: The study used quantitative research with a causal associative approach. The population in this study was 63 employees of Natra Bintan Resort. 40 respondents were successfully collected using simple random sampling techniques. Data was obtained through a structured questionnaire and supplemented with a desk review of the literature. The proposed model is analyzed through the Smart PLSS assessment.\u0000Result: The result of this study found that there is a significant influence on the significant work engagement path. Meanwhile, there is an insignificant influence of the work-life balance path on employee retention. Job engagement and work-life balance are predictors of employee retention in the hospitality industry.\u0000Contribution: The contribution of this study is manifestly found as a significantly increasing employee retention which will give a big impact on the Hotel Industry. The company is expected to pay attention to the relationship between employees and superiors about work-life balance and job engagement and employees get complete information about the requirements for occupying a position. The theoretical contribution of this research lies in its exploration of the influences of work-life balance and job engagement on employee retention within the hotel industry. By empirically testing these relationships and differentiating their impacts, the study provides valuable insights for both academia and the practical management of human resources in the hospitality sector","PeriodicalId":203072,"journal":{"name":"Jurnal Pariwisata Nusantara (JUWITA)","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125317350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Febrian, Zulfatun Nikmah, Chornela Dinda Palupi, Indie Birrul Halida, C. Zahra, Ervilian Suci Desika, Rika Setiya Ayu, Christandy Yervianto
{"title":"The Tourism Area Life Cycle Concept in Identifying the Characteristics of the Alas Purwo Banyuwangi National Park","authors":"A. Febrian, Zulfatun Nikmah, Chornela Dinda Palupi, Indie Birrul Halida, C. Zahra, Ervilian Suci Desika, Rika Setiya Ayu, Christandy Yervianto","doi":"10.20414/juwita.v2i2.7576","DOIUrl":"https://doi.org/10.20414/juwita.v2i2.7576","url":null,"abstract":"Purpose: This research aims to comprehensively understand, evaluate, and categorize the life cycle of tourism areas.\u0000Method: Employing a descriptive-qualitative approach, this study conducted interviews with multiple managers and engaged in direct observations. Through both primary and secondary data collection methods, the distinctive features of the Tourism Area Life Cycle (TALC) were identified and categorized.\u0000Results: The findings reveal that rejuvenation is essential for all eight components of the tourism area life cycle within Alas Purwo National Park. These TALC components exert a significant influence on the developmental stage of the park. The research presents a range of opportunities and challenges in managing tourist attractions within the park. These challenges present opportunities for managing attractions more effectively. Strategies for expansion involve the addition of artificial attractions and enhancements to facilities. A focal point in the development of Alas Purwo National Park is the engagement of the local community and visitors, facilitated by raising their awareness of sustainable tourism practices.\u0000Contribution: This article serves as a valuable resource for information, reference, and initial exploration, thus enriching the broader community's comprehension of the life cycle within Alas Purwo National Park. Furthermore, it offers insights into the behaviors and awareness of tourists. It provides managerial assistance in categorizing the distinct characteristics of tourism within the park.","PeriodicalId":203072,"journal":{"name":"Jurnal Pariwisata Nusantara (JUWITA)","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115257674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Service Quality and Room Rates on Guest Loyalty at UNP Hotel & Convention Center","authors":"Yunisha Eureka, Yorike Dwi Putri, Aditya Warman, Feri Ferdian","doi":"10.20414/juwita.v2i2.7319","DOIUrl":"https://doi.org/10.20414/juwita.v2i2.7319","url":null,"abstract":"Purpose: This study aims to elucidate the profound influence of service quality and room rates on hotel guest loyalty within the context of UNP Hotel & Convention Center.\u0000Method: Employing an explanatory research design with a quantitative approach, this study examines the interplay between service quality, room rates, and hotel guest loyalty. The study focuses on a population of repeat guests at UNP Hotel & Convention Center. Data was collected from 50 respondents through purposive sampling using a meticulously designed questionnaire. The collected data was subjected to descriptive analysis and path analysis, with the proposed model evaluated using the Smart Partial Least Squares Structural (PLSS) assessment.\u0000Results: The findings underscore a compelling and statistically significant correlation between service quality, room rates, and guest loyalty. This highlights a crucial implication for the hotel industry to prioritize and meticulously manage service quality and room pricing in order to foster and amplify guest loyalty.\u0000Contribution: This research underscores the pivotal role of service quality and room rates in nurturing guest loyalty at UNP Hotel & Convention Center. The study reaffirms that guest loyalty is intricately tied to the anticipated service quality and pricing. As such, maintaining service quality at par and ensuring competitive room rates could potentially lead to higher guest retention and choice of the hotel. Conversely, a decline in either service quality or competitive pricing may precipitate diminished guest loyalty","PeriodicalId":203072,"journal":{"name":"Jurnal Pariwisata Nusantara (JUWITA)","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127221131","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Halal Tourism on Indonesia’s Economic Growth","authors":"Tutik Sukmalasari Putri, M. Wakhid","doi":"10.20414/juwita.v2i1.6988","DOIUrl":"https://doi.org/10.20414/juwita.v2i1.6988","url":null,"abstract":"Purpose: This study aims to determine the effect of Halal Tourism on economic growth in Indonesia, calculated by the indicators of the number of foreign tourists, the number of foreign guests staying at star hotels, the number of domestic guests staying at star hotels.\u0000Method: The research method used is Multiple Linear Regression analysis. The independent variables in this study consist of the number of foreign tourist visits, the number of foreign guests staying, the number of domestic guests staying, and the dependent variable, namely economic growth in Indonesia from 2010-2021. Testing is done through classical testing and hypothesis testing.\u0000Results: The results showed that in a stimulant manner the number of foreign tourist visits had a positive and insignificant effect on economic growth, the variable effect of the number of foreign guests staying at star hotels had a positive and insignificant effect on economic growth, and the variable the number of domestic guests staying at star hotels had a positive effect and significant to economic growth in Indonesia.\u0000Contribution: This research contributes to building sharia tourism by paying more attention to attractions, accessibility, accommodation and policies that are clear and in accordance with sharia principles. Halal tourism will make a greater contribution to the Indonesian economy.","PeriodicalId":203072,"journal":{"name":"Jurnal Pariwisata Nusantara (JUWITA)","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126253566","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Sport Tourism as a Catalyst for Economic Development in Sembalun Lawang Village, East Lombok","authors":"Mina Muzdalifa, Afifudin Afifudin","doi":"10.20414/juwita.v2i1.7062","DOIUrl":"https://doi.org/10.20414/juwita.v2i1.7062","url":null,"abstract":"Purpose: This study seeks to determine the economic impact of sport tourism on the residents of Sembalun Lawang Village, Sembalun District, East Lombok Province.\u0000Method: In this study, a qualitative approach with data collection techniques including observation, interviews, and documentation was utilized. This research focuses on the community, SMEs, outdoor rentals, and homeowners of villas. Researchers perform data reduction, data presentation, and conclusion-drawing as part of data analysis.\u0000Results: Sport tourism has a very positive impact on the community and tourism stakeholders, particularly locals who own villas, outdoor rentals, and businesses in the Sembalun Lawang region, because it increases their income and revitalizes the local economy.\u0000Contribution: It is hoped that the village government will play a more active role in communicating community involvement to event organizers and service providers outside the community, as well as registering individuals who have UMKM.\u0000 ","PeriodicalId":203072,"journal":{"name":"Jurnal Pariwisata Nusantara (JUWITA)","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132351309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}