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Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies最新文献

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Orientation for Results 结果导向
Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7888-8.CH017
Leila Maria dos Passos Ribeiro Melo, João Conrado de Amorim Carvalho, Emmanuel M.C.B. Sabino
{"title":"Orientation for Results","authors":"Leila Maria dos Passos Ribeiro Melo, João Conrado de Amorim Carvalho, Emmanuel M.C.B. Sabino","doi":"10.4018/978-1-5225-7888-8.CH017","DOIUrl":"https://doi.org/10.4018/978-1-5225-7888-8.CH017","url":null,"abstract":"This chapter is a field study of bibliographic nature and quantitative method. Data was obtained through the application of a questionnaire distributed to a sample of 200 people living in São Luís-MA-Brazil. The objective was to evaluate citizens' knowledge of laws, legal instruments, and the exercise of citizenship in relation to popular participation in the Master Plan. It has theoretical foundation in the research of Carreira et al., applied in Portugal, focusing on the democratic approach and in the definitions of knowledge and citizen involvement to achieve good results. The analysis concluded that there is low popular participation, in the order of 10.5%, especially among the younger and less educated, as well as frail knowledge about laws and legal instruments.","PeriodicalId":197786,"journal":{"name":"Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies","volume":"239 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122387696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Family Firms and the Effects of Organizational Culture on Their Innovation 家族企业及其组织文化对创新的影响
Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7888-8.CH013
Elif Baykal
{"title":"Family Firms and the Effects of Organizational Culture on Their Innovation","authors":"Elif Baykal","doi":"10.4018/978-1-5225-7888-8.CH013","DOIUrl":"https://doi.org/10.4018/978-1-5225-7888-8.CH013","url":null,"abstract":"Owing to the fact that sustainability and the financial performance of businesses are important work outcomes in family firms, in this chapter for both reaching work and family related goals and ensuring sustainibility, it is proposed that family firms as in the case with their non-family counterparts will prefer to exploit innovativeness in attaining their financial goals. The main objective of this chapter is understanding innovative inclinations and preferences of family firms and examining the relationship between innovativeness and organizational cultures of these companies. And it is suggested that organizational culture will act as a catalyzer in this relationship. In the chapter, innovativeness in family firms has been examined in detail. Main types of organizational cultures regarding innovation in family firms have been explained in detail, and an approach that suggests that organizational climate is closely related with the innovativeness of family firms has been adopted.","PeriodicalId":197786,"journal":{"name":"Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies","volume":"107 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132632866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Role of EWOM, Product Satisfaction, and Website Quality on Customer Repurchase Intention EWOM、产品满意度和网站质量对顾客再购买意愿的影响
Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7888-8.CH010
Aakash Aakash, A. Aggarwal
{"title":"Role of EWOM, Product Satisfaction, and Website Quality on Customer Repurchase Intention","authors":"Aakash Aakash, A. Aggarwal","doi":"10.4018/978-1-5225-7888-8.CH010","DOIUrl":"https://doi.org/10.4018/978-1-5225-7888-8.CH010","url":null,"abstract":"This chapter presents a structural model to determine the role played by website quality (WEQ), product satisfaction, and electronic word of mouth (EWOM) on e-commerce customer satisfaction and their repurchase intention. Online retail business model consists of unique characteristics that offer the service and products to the customer after understanding their requirements and feedback given by the fellow customers in the form of electronic word of mouth. The findings of this chapter suggest that WEQ can be conceptualized as a multi-item construct consisting of system quality (SQ), content quality (CQ), trust (TR), usage (US), customer support (CS), customer feedback (CF), and personalization (PR). This chapter confirms that WEQ, product satisfaction, and EWOM are positively related to e-commerce customer satisfaction (ECS) as well as to repurchase intention (RI). Though the product satisfaction has a significant direct effect on customer satisfaction and repurchase intention, the EWOM and WEQ have greater influence on customer satisfaction and also on repurchase intention.","PeriodicalId":197786,"journal":{"name":"Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115948368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 15
The Social Network of Researchers on the Topic “Hunger” “饥饿”研究人员的社会网络
Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-7888-8.CH014
Luis Saavedra Martinzez, F. Bustelo, J. Ganaza-Vargas
{"title":"The Social Network of Researchers on the Topic “Hunger”","authors":"Luis Saavedra Martinzez, F. Bustelo, J. Ganaza-Vargas","doi":"10.4018/978-1-5225-7888-8.CH014","DOIUrl":"https://doi.org/10.4018/978-1-5225-7888-8.CH014","url":null,"abstract":"The objective of this chapter is to describe the state of the social network of researchers who publish in scientific journals with the topic “hunger.” To do this, a search is made in the Isi Web of Knowledge database, and 514 documents are located. Using the authors who publish an article and the authors cited in the bibliography, the social network of researchers is designed, and later, by means of network analysis techniques, the main characteristics of the social network are analyzed. The results obtained show who the researchers are, the scientific journals, and the most relevant topics related to the topic “hunger.”","PeriodicalId":197786,"journal":{"name":"Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies","volume":"105 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133221712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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