E. E. Surbakti, B. Purwandari, Iis Solichah, Larastri Kumaralalita
{"title":"Analysis of software development method selection: a case of a private financial institution","authors":"E. E. Surbakti, B. Purwandari, Iis Solichah, Larastri Kumaralalita","doi":"10.1145/3361785.3361806","DOIUrl":"https://doi.org/10.1145/3361785.3361806","url":null,"abstract":"Software project failures might indicate the need of software development standard procedures within the company. It applies to a private financial institution chosen as a case of this study. The institution has a significant number of software projects completed behind schedule. According to its Key Performance Indicator (KPI), in the second semester of 2007, there were four projects that were not being implemented. Consequently, it brought domino effects and resulted a financial suffer. To address this problem, a research was conducted to reveal the most suitable software development method for the company. Mixed methods were employed in this investigation. The data were collected using interviews and questionnaires to the key stakeholders of the institution along with over ten-year experiences. The respondents were chosen with purposive sampling, while the interviews were based on structured and non-structured questions. The first interview aimed to gather data for the questionnaires, whilst the second interview purposed to validate the results, conclusion, and suggestion of the research. It was started with the Analytic Hierarchy Process (AHP) to rank software development method alternatives based on relevant criteria. The result shows that Rapid Application Development (RAD) is the most suitable software development method for the company, whilst Scrum and waterfall are in the second and third position. RAD could address the problem of project completion delay in the development and design phases by having those phases to be commerce in parallel for faster completion. Then, it was followed by interviews with the stakeholders to explore feasibility to apply RAD as the standard.","PeriodicalId":193124,"journal":{"name":"Proceedings of the 3rd International Conference on Business and Information Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125845995","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effort-based information retrieval evaluation with varied evaluation depth and topic sizes","authors":"Prabha Rajagopal, Sri Devi Ravana","doi":"10.1145/3361785.3361794","DOIUrl":"https://doi.org/10.1145/3361785.3361794","url":null,"abstract":"The information retrieval accessed globally is a vital productivity boost for most organization. However, the outcome of information retrieval system evaluation does not agree with the real user's satisfaction. Information retrieval systems retrieving low effort documents are preferred by users as effort factor influences user satisfaction. However, there lacks evaluation on deeper depth and reduced topic sizes with the incorporation of effort in evaluating the information retrieval systems. Therefore, this study aims to measure the effectiveness of evaluating information retrieval systems using effort-based relevance judgment with varied evaluation depth, and reduced topic sizes using effort-based relevance judgment. The evaluation depth is varied from 10, 100 and 1000, and the correlation coefficient between the baseline and those generated using effort-based relevance judgment is evaluated. Topic sizes smaller than 50 were also considered and measured to observe changes in correlation coefficient due to effort. As a result, standard evaluation depth, and reduced topic sizes are sufficient for evaluation using effort-based relevance judgment.","PeriodicalId":193124,"journal":{"name":"Proceedings of the 3rd International Conference on Business and Information Management","volume":"211 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125040089","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Purchase intention towards islamic branding","authors":"S. Pasha, S. N. Wahab, Dazmin Daud","doi":"10.1145/3361785.3361808","DOIUrl":"https://doi.org/10.1145/3361785.3361808","url":null,"abstract":"Purchasing and consuming halal products have been a huge concern among many Muslims especially in countries where Islam populations is the minority. With the rising concern of consumers, this study intended to investigate the factors behind the consumers' intentions towards buying Islamic brands particularly in the food industry. The data was collected through survey strategy from 200 respondents, out of which only 192 were usable for data analysis. These respondents were based in Karachi, a city of Pakistan. The data was analysed further through SPSS software for correlation and regression analysis. All the factors had a positive relationship towards purchase intention with r=0.63, r= 0.60, r=0.63, r=0.50 and r=0.49 for halal awareness, religious belief, attitude, subjective norms and halal certification respectively. Most of the variables including halal awareness, religious belief, and attitude were found to be significant whereas the variables subjective norms and halal certification were insignificant based on the probability value that was lesser than the threshold. Since this was a survey based investigation, this study provides knowledge for business managers who are working under the slogan of halal food, as it may help them to understand that the consumers are not much pressurized to consume halal food based on the social pressure or number of halal certifications but it is the halal awareness, religious belief, and attitude that is important that can be useful to attract the consumers.","PeriodicalId":193124,"journal":{"name":"Proceedings of the 3rd International Conference on Business and Information Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128697122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Virtual customer service: building your chatbot","authors":"D. N. Sousa, Miguel A. Brito, Carlos Argainha","doi":"10.1145/3361785.3361805","DOIUrl":"https://doi.org/10.1145/3361785.3361805","url":null,"abstract":"Nowadays, there is a significant evolution in the simulation of conversations with humans through chats. These chatbots provide an improvement in organizational efficiency and enhance the performance in supporting customers and partners. That is why they are increasingly a trend on the web. There are several solutions to conversational virtual agents and chatbots at this time. Many of these solutions have built-in artificial intelligence, natural language processing, and understanding systems. This research aims to build a roadmap for those who want to develop a virtual assistant using a framework or a pre-built solution. This work compares the several products related to chatbots providing information that helps one to find the best solution for each case.","PeriodicalId":193124,"journal":{"name":"Proceedings of the 3rd International Conference on Business and Information Management","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127293223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Community-based businesses cooperate with agriculture and commerce via online ordering","authors":"C. Yoshida","doi":"10.1145/3361785.3361811","DOIUrl":"https://doi.org/10.1145/3361785.3361811","url":null,"abstract":"Even with technology's rapid development, food purchasing opportunities are still limited to nearby supermarkets and the like, especially for elderly people. Therefore, production farmers in Kobe City considered constructing a new sales channel for agricultural products by cooperating with a community-based appliance store and online corporation sales. During the research stage, a prototype was completed, but this paper discusses whether differentiating it from existing services, such as supermarket delivery, is possible. This paper also reports on the results of an analysis on \"meals,\" in which the electric appliance shop surveyed customers and considered the possibility of new sales channel development for community business innovation.","PeriodicalId":193124,"journal":{"name":"Proceedings of the 3rd International Conference on Business and Information Management","volume":"122 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129172941","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Application of the logistic regression model to study customer loyalty in an online store","authors":"A. Borucka","doi":"10.1145/3361785.3364315","DOIUrl":"https://doi.org/10.1145/3361785.3364315","url":null,"abstract":"The aim of every market entity is to achieve success, usually expressed in the form of profit. The customer is undoubtedly key to such success, and hence the subject of many studies, the one presented in this article included. The analysis covered customer loyalty, understood as making a repeat purchase, assessed in terms of attributes such as gender, age, place of residence (delivery location) and order value. The logistic regression model was used for this purpose, simultaneously presenting the possibility of its application in a small enterprise as well as the algorithm of calculations.","PeriodicalId":193124,"journal":{"name":"Proceedings of the 3rd International Conference on Business and Information Management","volume":"87 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122725490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The inverted u-shaped relationship between advice seeking and innovative capability: the moderating role of task complexity","authors":"Wang Daojin, Lv Hongjiang, Zhou Yingtang","doi":"10.1145/3361785.3361798","DOIUrl":"https://doi.org/10.1145/3361785.3361798","url":null,"abstract":"This study conducts an empirical analysis aims to analyses how advice seeking influenced innovative capabilities in innovative organizations. In order to solve this question, we analyzed the survey data collected form 82 innovative organizations in China. As anticipated, the results of the analysis showed that advice seeking have an inverted U-shaped relationship with innovative capability; task complexity moderate the inverted U-shaped relationship between advice seeking and innovative capability. Specifically, the curvilinear relationship is more significant when task complexity is high, while the inverted U-shaped relationship becomes weaker when task complexity is low.","PeriodicalId":193124,"journal":{"name":"Proceedings of the 3rd International Conference on Business and Information Management","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125972112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Expert leadership effect on organizational innovation","authors":"Pan Zicheng, Lv Hongjiang, Zhou Yingtang","doi":"10.1145/3361785.3361791","DOIUrl":"https://doi.org/10.1145/3361785.3361791","url":null,"abstract":"Based on the evidence of listed companies in China, measuring expert leadership by the number of executives with technical background experience, we examine the impact of expert leadership on organizational innovation, and the moderating effect of gender diversity of expert leaders. The results show that expert leadership is positively related to organizational innovation behavior, and gender diversity of expert leaders moderates the relationship between expert leadership and organizational innovation. These findings extend our understanding of the relationship between expert leadership and innovation behavior, and guide the practice of gender composition of leaders and innovation management.","PeriodicalId":193124,"journal":{"name":"Proceedings of the 3rd International Conference on Business and Information Management","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122955753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Application of wavelet transform method for beer production forecasting","authors":"R. Gevorgyan","doi":"10.1145/3361785.3361817","DOIUrl":"https://doi.org/10.1145/3361785.3361817","url":null,"abstract":"By wavelet transform (WT) a time series can be decomposed into a time-dependent sum of frequency components. As a result, we are able to capture seasonality with time-varying period and intensity, which nourishes the belief that incorporation of the wavelet transform into existing forecasting method can improve the quality of findings. The paper aims to verify this thorough application of the WT to analyze and forecast \"Yerevan Beer\" CJSC production. In order to implement wavelet-based techniques on the basis of time series, we suggested algorithm. Based on findings we can state that wavelets improve the forecasting quality.","PeriodicalId":193124,"journal":{"name":"Proceedings of the 3rd International Conference on Business and Information Management","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126092583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Trust brokerage drives manager's exploration and exploitation","authors":"Ding Jingjing, Lv Hongjiang, Zhou Yingtang","doi":"10.1145/3361785.3361787","DOIUrl":"https://doi.org/10.1145/3361785.3361787","url":null,"abstract":"What should manager's do to boost their ability of pursuing exploration and exploitation? Extant researches has pointed out a series of antecedents of manager's exploration and exploitation, the literature has yet to realize the importance of interpersonal trust. While most researches encourage managers to be a central figure in their trust relationship with employees which refers to have trust relations with employees as much as they can, our study suggests that they should be a key figure, which is, a broker. Drawing from social network theory, we develop and test a theoretical model that explains how manager's trust brokerage facilitates manager's exploration and exploitation. By using a sample of 101 managers, we find that managers who bridge trust between two who distrust each other is more exploratory and exploitative. Overall, this paper provides theoretical and practical implications on how interpersonal trust affect manager's exploration and exploitation. Implications for research and practice are discussed.","PeriodicalId":193124,"journal":{"name":"Proceedings of the 3rd International Conference on Business and Information Management","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126571057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}