M. Büscher, J. Hughes, J. Trevor, T. Rodden, J. O'Brien
{"title":"Supporting cooperation across shared virtual environments","authors":"M. Büscher, J. Hughes, J. Trevor, T. Rodden, J. O'Brien","doi":"10.1145/320297.320304","DOIUrl":"https://doi.org/10.1145/320297.320304","url":null,"abstract":"As cooperative virtual environments have become more prominent as a means of allowing users to work together so has the need for users to understand the nature of these environments. This paper presents the development of a set of techniques to allow users to understand the properties of virtual environments as they move between different environments. The development of these techniques is informed by an ethnographic study of a multimedia art museum containing a wide range of different virtual environments.","PeriodicalId":189369,"journal":{"name":"Proceedings of the 1999 ACM International Conference on Supporting Group Work","volume":"516 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123094207","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Building bridges: customisation and mutual intelligibility in shared category management","authors":"P. Dourish, J. Lamping, T. Rodden","doi":"10.1145/320297.320299","DOIUrl":"https://doi.org/10.1145/320297.320299","url":null,"abstract":"Research into collaborative document use often concentrates on how people share document content. However, studies of real-world document practices reveal that the structures by which document corpora are organised may also, themselves, be important sites of collaborative activity. Unfortunately, this poses a problem. When category structures are used to understand a set of documents, the manipulation of those structures can interfere with shared understanding and intelligibility of the document space. We show how this problem arises in real-world settings, using a case arising from some recent field work. We outline a solution to the customisation/intelligibility problem, and show how it has been implemented in a system for personal and workgroup document management.","PeriodicalId":189369,"journal":{"name":"Proceedings of the 1999 ACM International Conference on Supporting Group Work","volume":"118 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123579099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Camille Bierens de Haan, Gilles Chabré, F. Lapique, Gil Regev, A. Wegmann
{"title":"Oxymoron, a non-distance knowledge sharing tool for social science students and researchers","authors":"Camille Bierens de Haan, Gilles Chabré, F. Lapique, Gil Regev, A. Wegmann","doi":"10.1145/320297.320323","DOIUrl":"https://doi.org/10.1145/320297.320323","url":null,"abstract":"Oxymoron is a World Wide Web based knowledge capitalization and sharing tool that was conceived and developed by a multidisciplinary team, comprised of adult education and distributed systems professionals from France and Switzerland. Oxymoron's aim is to support and facilitate the work of students and researchers in social science by providing them with a system where they can contribute and obtain knowledge about the relevant readings in their fields of interest.","PeriodicalId":189369,"journal":{"name":"Proceedings of the 1999 ACM International Conference on Supporting Group Work","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123749994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evaluating the usability of an evolving collaborative product —changes in user type, tasks and evaluation methods over time","authors":"Chris Nodder, G. Williams, D. L. Dubrow","doi":"10.1145/320297.320314","DOIUrl":"https://doi.org/10.1145/320297.320314","url":null,"abstract":"The first users of a new technology are often engineers and enthusiasts. The functionality and interface that they find acceptable may be very different than the requirements of a more mainstream audience. This poses challenges for usability engineers in both defining user groups and then evaluating a product against usability goals, when both users and goals are changing as the technology matures. Usability evaluation methods for collaborative applications must evolve and iterate at least as fast as the products themselves. This paper describes the changes in approach taken by usability engineers between Version 1 and Version 3 of the Microsoft NetMeeting product.","PeriodicalId":189369,"journal":{"name":"Proceedings of the 1999 ACM International Conference on Supporting Group Work","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114241629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Recognition and reasoning in an awareness support system for generation of storyboard-like views of recent activity","authors":"Datong Chen, Hans-Werner Gellersen","doi":"10.1145/320297.320339","DOIUrl":"https://doi.org/10.1145/320297.320339","url":null,"abstract":"Awareness support system are based on formal and specific context information such as location, or on video-mediated general context information such asa view into a remote office. We propose a new approach based on fusion of these different kinds of context information. In this approach we distinguish white box context, used by the awareness system for reasoning, and black box context, which can only be interpreted by humans. Our approach uses a variety of perception techniques to obtain white box context from audio and video streams. White box context is then used for further processing of context information, for instance to derive additional context. It is further used to generate a storyboard-like multimedia representation of collected and extracted context information. This storyboard provides a condensed view of recent activity to collaboration partners.","PeriodicalId":189369,"journal":{"name":"Proceedings of the 1999 ACM International Conference on Supporting Group Work","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134554173","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"User population and user contributions to virtual publics: a systems model","authors":"Quentin Jones, S. Rafaeli","doi":"10.1145/320297.320325","DOIUrl":"https://doi.org/10.1145/320297.320325","url":null,"abstract":"This paper provides a comprehensive review of empirical research into user contributions to computer-mediated discourse in public cyber-spaces, referred to here as virtual publics. This review is used to build a systems model of such discourse. The major components of the model are i) critical mass, ii) social loafing, and iii) the collective impact of individual cognitive constraints on the processing of group messages. By drawing these three components into a single model it becomes possible to describe the shape of a “user-contributions/user-population function” after controlling for context. Virtual publics can be created with the support of various technologies including email, newsgroups, webbased bulletin boards etc. Traditionally the choice of technology platform and the way it is used has largely depended on arbitrary factors. This paper suggests that choices of this nature can be based on knowledge about required segmentation points for discourse as they relate to a particular type of technology. This is because the “user-contributions/user-population function” will map differently to different classes of technology. Similarly the different classes of technologies used to enable virtual publics will each have different stress zones at which users will experience information overload resulting from computer mediated discourse.","PeriodicalId":189369,"journal":{"name":"Proceedings of the 1999 ACM International Conference on Supporting Group Work","volume":"249 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133360760","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“Making place” to make IT work: empirical explorations of HCI for mobile CSCW","authors":"S. Kristoffersen, Fredrik Ljungberg","doi":"10.1145/320297.320330","DOIUrl":"https://doi.org/10.1145/320297.320330","url":null,"abstract":"This paper addresses issues of user interface design, relating to ease of use, of handheld CSCW. In particular, we are concerned with the requirements that arise from situations in which a traditionally designed mobile computer with a small keyboard and screen, may not be easily used. This applies to many mobile use contexts, such as inspection work and engineering in the field. By examining two such settings, we assert that what is usually pointed to as severe shortcomings of mobile computing today, for example: awkward keyboard, small display and unreliable networks, are really implications from a conceptual HCI design that emphasise unstructured, unlimited input; a rich, continuous visual feedback channel and marginal use of sound. We introduce MOTILE, a small prototype that demonstrates some alternative ideas about HCI for mobile devices. We suggest that identifying complementing user interface paradigms for handheld CSCW may enhance our understanding not only of mobile computing or handheld CSCW, but the CSCW field as a whole.","PeriodicalId":189369,"journal":{"name":"Proceedings of the 1999 ACM International Conference on Supporting Group Work","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117240026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
T. Hampel, Reinhard Keil, Bastian Ginger Claassen, Frank Plohmann, C. Reimann
{"title":"Pragmatic solutions for better integration of the visually impaired in virtual communities","authors":"T. Hampel, Reinhard Keil, Bastian Ginger Claassen, Frank Plohmann, C. Reimann","doi":"10.1145/320297.320328","DOIUrl":"https://doi.org/10.1145/320297.320328","url":null,"abstract":"This article introduces and discusses issues in the design of user interfaces for visually impaired people in the domain of virtual communities. We begin by pointing out that collaborative virtual environments provide additional means for visually impaired people which may help to accomplish a better integration into existing communities and social activities. We give a short introduction to the way visually impaired people usually work with a PC and show how their method of information access differs to sighted people. We then take a look at the advantages and disadvantages of existing adaptations to operating systems. Based on this analysis we describe some requirements for user interfaces the usability for visually impaired people without losing the attractiveness and intuitiveness for the sighted. We finally describe a prototype of a special IRC-Client, called BIRC, and discuss its advantages and limitations.","PeriodicalId":189369,"journal":{"name":"Proceedings of the 1999 ACM International Conference on Supporting Group Work","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131013222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reducing the problems of group undo","authors":"Matthias Ressel, R. Gunzenhäuser","doi":"10.1145/320297.320312","DOIUrl":"https://doi.org/10.1145/320297.320312","url":null,"abstract":"Providing undo functionality in groupware has been identified as an important, but difficult problem. Existing solutions show deficiencies like lacking generality, being too complex, being inefficient, or failing to yield acceptable results in common situations. In this paper we describe a new approach which reduces local group undo to a transformation-based method for combining the effects of concurrently issued user commands. Besides transformations we introduce mirror and folding operators in order to build a unique and consistent multidimensional model of the user interaction. In this way the problems of group undo mentioned above can be either overcome or at least reduced.","PeriodicalId":189369,"journal":{"name":"Proceedings of the 1999 ACM International Conference on Supporting Group Work","volume":"110 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131323804","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Modeling collaboration using shared objects","authors":"Christian Schuckmann, Jan Schümmer, P. Tandler","doi":"10.1145/320297.320319","DOIUrl":"https://doi.org/10.1145/320297.320319","url":null,"abstract":"Many object-oriented toolkits and frameworks for groupware development provide shared objects as a basic service. This relieves developers of a lot of problems originating from the field of distributed systems. However, there is little support on how to use shared objects to actually build collaborative applications. In this paper we propose an object-oriented model for applications using shared objects. The model is discussed with respect to object-oriented reusability aspects and its applicability is tested against CSCW-specific aspects like the provision of group-awareness and coupling control. Furthermore, concrete model examples derived from an example application are shown for illustration.","PeriodicalId":189369,"journal":{"name":"Proceedings of the 1999 ACM International Conference on Supporting Group Work","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126543512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}